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11 Things People Do That Make Them Enjoy Successful Business Relationships Online

11 Things People Do That Make Them Enjoy Successful Business Relationships Online

You’ve heard that the Internet can cause your business to take off. That’s an exciting idea! How exactly do you get there? Follow these eleven tips to develop and sustain successful online business relationships.

1. Define the purpose of your networking

Before you decide to do anything else, think about your purpose. For example, your goal may be to find a better job. Or you may be seeking users for your startup. You may even be looking to learn from other people in your profession. All of these goals are fair game. For the best results, break your goal down into steps.

Consider this example:

Business Networking Online Goal: Get a more interesting and higher paid job.

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Step 1: Choose job title and industry I’m interested in (e.g. project management in the financial industry)

Step 2: Search for three people on LinkedIn who currently have that job.

Step 3: Email one of the people found in step two and ask them a few questions

Step 4: Repeat steps 2-3 each week for a month.

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2. Focus on one social media platform at a time

In the online world, it is easy to spread yourself too thin. Instead, choose one platform and focus your efforts there. For example, marketing expert and author Seth Godin focuses the majority of his effort on his blog. As a result, he has one of the Internet’s most popular blogs.

3. Write a robust LinkedIn profile

LinkedIn defines itself as the definitive business social network. If you are looking for customers or a new job, LinkedIn is an excellent resource. A strong LinkedIn profile includes your job history (especially your accomplishments), your education and your interests. Make sure your include a photo (see tip 4 below for details).

Asking colleagues and former managers to write recommendations for you is one of the best ways to build an impressive LinkedIn profile.

4. Add a high quality photo of yourself

A few months ago, I paid a friend to take a professional photo of me. The cost was around $30 and it was absolutely worth it. Put some thought and care into your business photo: you will be using it again and again as you start to use different websites.

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Not sure what to do? Dress like you’re going to a job interview and SMILE!

5. Deepen relationships via email

A few days or weeks into your efforts, you may be pleased with the number of new people you’ve added as LinkedIn connections (or Twitter followers etc). In order to get business value out of the relationship (e.g. advice for your job search, sales, etc), it makes sense to deepen the relationship. One of the best ways to do is to start an email conversation. Start small by asking 2-3 short and simple questions by email.

6. Deepen relationships via Skype or phone

Sending email back and forth puts you ahead of 90% of people. Asking to speak by phone or Skype immediately puts you into the top 1% of most skilled networkers. Since phone calls involve more effort, ask for calls thoughtfully. For example, if you add 20 people to your LinkedIn network in a month, you may only want to speak with three or four of them.

7. Evaluate your results each month

Each month, evaluate your online business relationship activitives in terms of the goal you set in step one. When you’re first getting started in the online world, you may find that your early results are not quite what you expect. That’s why it makes sense to review your progress each month.

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8. Choose how often you update

Building strong relationships takes time. Fortunately, you can speed up the process by active participation. Research reported by Kevan Lee on Fast Company suggested three Tweets per day gives the best results. Of course, your mileage may vary depending on your goals and skills.

9. Write thoughtful comments

Self-promotion is important, yet it is not enough to build successful online relationships. Contributing to others is important. That means writing comments! For example, if you come across an interesting article on Twitter, reply to the person who posted it and thank them. If you read a helpful blog post, write a comment saying what you liked about it (e.g “I liked point 8 because it gave me a guideline on how often to update Twitter”).

10. Get training in online business relationships

Building online business relationships takes time and skills. In this article, we can only scratch the surface. To continue building your knowledge, seek out networking experts such as John Corcoran who shows how to connect with important people in Don’t Sweat It: 8 Strategies for Meeting and Connecting with VIPs.

11. Realize there is no replacement for face to face activities

Online tools such as social media and email are helpful for starting and continuing business relationships. However, nothing replaces face to face relationships. That’s why successful people attend conferences, look for events on Meetup.com and spend money on meals and networks.

Tip: To get the most out of a conference, start communicating with fellow conference attendees a few weeks (or months) in advance of the event.

Featured photo credit: Entrepreneur Startup Man/StartupStockPhotos via pixabay.com

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Bruce Harpham

Bruce Harpham is a Project Management Professional and Founder and CEO of Project Management Hacks.

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Last Updated on April 8, 2020

9 Tips for Starting a New Job and Succeeding in Your Career

9 Tips for Starting a New Job and Succeeding in Your Career

Congratulations, you’re starting a new job! You’re feeling relieved that the interviews and the wait for a decision from the hiring manager is over, and you’ve finally signed the offer.

Feelings of fear and anticipation may surface now as you think about starting work on Monday. Or you may feel really confident if you have plenty of work experience.

Remember to not assume that your new work environment will be similar to previous ones. It’s very common for seasoned professionals to overestimate themselves due to the breadth of their experience.

Companies offer different depths of on-boarding experiences.[1] Ultimately, success in your career depends on you.

Below are 9 tips for starting a new job and succeeding in your career.

1. Your Work Starts Before Your First Day

When you prepared for your interview, you likely did some research about the company. Now it’s time to go more in depth.

  • How would your manager like you to prepare for your first day? What are his/her expectations?
  • What other information can your manager provide so that you can start learning more about the role or company?
  • What company policies or reports can you review that can get you acclimatized to your new job and work environment?

You’ll need to embrace a lot of new people and information when you start your new job. What you learn before your first day at work can help you feel more grounded and prepare your mind to process new information.

2. Know Your Role and the Organization

Review the job posting and know your responsibilities. Sometimes, job postings are simplified versions of the job description. Ask your manager or human resources if there is a detailed job description of your role.

Once you understand your key responsibilities and accountabilities, ask yourself:

  • What questions do you have about the role?
  • What information do you need to do your job effectively?
  • Who do you need to meet and start building relationships with?

Continue to increase your knowledge and do your research through the company Intranet site, organizational charts, the media, LinkedIn profiles, the industry and who your company competitors are.

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This is not a one time event. Continue to do this throughout your time with the company. Every team or project you engage with will evolve and change.

Keep current and be ready to adapt by using your observational skills to be aware of changes to your work environment and people’s behaviour.

3. Learn the Unwritten Rules at Work

Understanding your work culture is key to help you succeed in your career.

Many of these unwritten rules will not be listed on company policies. This means you’ll need to use all of your senses to observe the environment and the people within it.

What should you wear? See what your peers and leaders are wearing. Notice everything from their jewelry down to their shoes. Once you have a good idea of the dress code you can then infuse your own style.

What are your hours of work? What do you notice about start, break and end times? Are your observations different from what you learned at the interview? What questions do you have based on your observations? Asking for clarity will help you make informed decisions and thrive in a new work setting.

What are the main communication channels?[2] What communication mediums do people use (phone, email, in-person, video)? Does the medium change in different work situations? What is your manager’s communication style and preference? These observations will help you better navigate your work environment and thrive in the workplace.

4. Be Mindful of Your Assumptions

You got the job, you’re feeling confident and are eager to show how you can contribute. Check the type of language you are using when you’re approaching your work and sharing your experiences.

I’ve heard many new employees say:

  • “I used to do this at ‘X’ company …”
  • “When I worked at “X” company we implemented this really effective process …”
  • “We did this at my other company … how come you guys are not …”
  • “Why are you doing that … we used to do this …”

People usually don’t want to hear about your past company. The experiences that you had in the past are different in this new environment.

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Remember to:

  • Notice your assumptions
  • Focus on your own work
  • Ask questions, and
  • Learn more about the situation before offering suggestions.

You can then better position yourself as a trusted resource that makes informed decisions tailored to business needs.

5. Ask Questions and Seek Clarification

Contrary to common belief, asking questions when you’re starting a new job is not a vulnerability.

Asking relevant questions related to your job and the company:

  • Helps you clarify expectations
  • Shows that you’ve done your research
  • Demonstrates your initiative to learn

Seeking to clarify and understand your environment and the people within it will help you become more effective at your job.

6. Set Clear Expectations to Develop Your Personal Brand

Starting a new job is the perfect time to set clear expectations with your manager and colleagues. Your actions and behaviors at work tells others about your work style and how you like to operate. So it’s essential to get clear on what feels natural to you at work and ensure that your own values are aligned with your work actions.

Here are a few questions to reflect on so that you can clearly articulate your intentions and follow through with consistent actions:

Where do you need to set expectations? Reflect on lessons learned from your previous work experiences. What types of expectations do you need to set so that you can succeed?

Why are you setting these expectations? You’ll likely need to provide context and justify why you’re setting these boundaries. Are your expectations reasonable? What are the impacts on the business?

What are your values? If you value work life balance, but you’re answering emails on weekends and during your vacation time, people will continue to expect this from you. What boundaries do you need to set for yourself at work?

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What do you want to be known for? This question requires some deep reflection. Do you want to be known as a leader who develops and empowers others? Maybe you want to be known for someone who creates an environment of respect where everyone can openly share ideas. Or maybe you want to be someone who challenges people to get outside their comfort zones?

7. Manage Up, Down, and Across

Understanding the work styles of those around you is key to a successful career. Particularly how you communicate and interact with your immediate manager.

Here are a few key questions to consider:

  • How can you make your manager’s job easier?
  • What can you do to anticipate her/his needs?
  • How can you keep them informed (and prepared) so they don’t get caught off-guard?
  • What are your strengths? How can you communicate these to him/her so that they fully understand your capabilities?

These questions can also apply if you manage a team or if you deal with multiple stakeholders.

8. Build Relationships Throughout the Company

It’s important to keep learning from diverse groups and individuals within the company. You’ll get different perspectives about the organization and others may be able to help you succeed in your role.

What types of relationships do you need to build? Why are you building this relationship?

Here are some examples of workplace relationships:

  • Immediate Manager. He/she controls your work assignments. The work can shape the success of your career.
  • Mentors. These are people who are knowledgeable about their field and the company. They are willing to share their experiences with you to help you navigate the workplace and even your career.
  • Direct Reports. Your staff can influence how successful you are at meeting your goals.
  • Mentees. They are another resource to help you keep informed about the organization and your opportunity to develop others.

Other workplace relationships include team members, stakeholders, or strategic partners/sponsors that will advocate for your work.

Learn more in this article: 10 Ways to Build Positive And Effective Work Relationships

9. Keep in Touch With Those in Your Existing Network

“Success isn’t about how much money you make; it’s about the difference you make in people’s lives.” – Michelle Obama

You are part of an ecosystem that has gotten you to where you are today. Every single person and each moment that you have encountered with someone has shaped who you are – both positive and negative.

Here’s How to Network So You’ll Get Way Ahead in Your Professional Life.

Make sure you continue to nurture the relationships that you value and show gratitude to those who have helped you achieve your goals.

Summing It Up

There are many aspects of your career that you are in control of. Observe, listen, and make informed decisions. Career success depends on your actions.

Remember to not assume that your new work environment will be similar to previous ones.

Here are the 9 tips for starting a new job and succeeding in your career:

  1. Your Work Starts Before Your 1st Day
  2. Know Your Role and the Organization
  3. Learn the Unwritten Rules at Work
  4. Be Mindful of Your Assumptions
  5. Ask Questions and Seek Clarification
  6. Set Clear Expectations to Develop Your Personal Brand
  7. Manage Up, Down, and Across
  8. Build Relationships Throughout the Company
  9. Keep in Touch With Those in Your Existing Network

Celebrate, enjoy your new role, and take good care of yourself!

More Tips About Succeeding in Career

Featured photo credit: Frank Romero via unsplash.com

Reference

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