Advertising
Advertising

10 Things You Should Know About HR That They’ll Never Admit

10 Things You Should Know About HR That They’ll Never Admit

The Human Resources (HR) department is ubiquitous to all companies. It is uniquely positioned, to interact face-to-face with everyone who works in the company. Here are things to keep in mind about HR that they’ll never admit openly.

1. Tough Empathy

An employee who approaches HR with his or her problem, is met with a “friendly-face.” HR staff are trained to provide a sympathetic ear to employee problems. But when resolving problems, HR will follow company policies. Due to policies which are structured behind closed doors, problems get suppressed under bureaucracy, and resolutions may never see the light of day. Tough empathy frustrates the employee and HR staff in equal measure.

Advertising

2. Risk Aversion

In most companies, HR are not people who are independent thinkers or who stand up as a moral compass, nor is HR the top choice for smart and ambitious graduates out of college. Moreover, executives who move to HR are usually corporate exiles – people who fared poorly in meatier roles. As a result, people manning the HR department are averse to risk, and prefer taking the safer approach to any problem. This does not always augur well for the employee, as the HR steadfastly stands behind the best interests of the organization, instead of standing up for the rights of the employee.

3. Customer Satisfaction

Performance appraisals from HR staff is linked to the satisfaction of the managers. As an employee, if you have concerns or issues regarding management, this implicit bias comes in the way. Just as you never bite the hand that feeds you, similarly, HR hesitates to confront the managers on issues raised by employees.

Advertising

4. Equal Treatment

HR professionals are required to retain the top talent within an organization. These “top performers,” get preferential treatment by the HR department. HR focuses specifically to cultivate and challenge employees who make a difference in the workplace. It is futile to fight against such preferential treatment. But the unfairness can be leveraged in your favor provided you are considered valuable by the HR department.

5. Workplace Mediation

Dispute resolution in the workplace is an important HR function. When going into a mediation, know that the burden of proof lies with the accuser. If the accusations are not backed by sufficient evidence, the mediations quickly turn into talk-fests. Moreover, HR mediates to protect the company’s interest. If your interest is not aligned with the company’s interest, then you should think again before going to HR.

Advertising

6. HR Metrics

HR has details related to the attrition or vacancy rates in the company. But, if someone asks, why is a position not filled, then in defense HR does not have a “time to fill” metric to argue with a non-HR person that its record in filling up positions is above average. Better data fosters increased credibility within an organization. Until companies adopt Big Data approach to analytics, HR will not have the tools necessary to influence non-HR people.

7. Budget Cuts and Recession

The ongoing recession and budget cuts have forced companies to trim down HR departments. These cuts hurt HR departments as much as the other departments. The next time you grudge HR for laying off staff within your team, do spare a thought for HR staff themselves. They are under a tremendous struggle to reinvent themselves and to improve the efficiency and effectiveness of delivering services in the context of a shrinking workplace.

Advertising

8. HR Matters!

HR is responsible for annual performance appraisals, as well as employee welfare and management. Their opinion on you, as an employee, does matter. One should have a positive relationship with HR. After all, you do not want HR to overlook you the next time there is a possibility of a promotion, or a pay hike.

9. Beware

Beware of what you discuss and share with HR. The HR department is not obligated to keep your information confidential. These days, HR is part of our digital social networks and news feeds. Be careful of what you share in these places. However, if HR finds any activity that is illegal or against the interest of the company, then they will be forced to take action against you.

10. Background Checks and Workplace Monitoring

Routinely, HR runs a detailed background check on employees. Most HR departments have access to online monitoring platforms that dig a lot deeper than you imagine. Once hired, your activities are monitored in the workplace. One need not be paranoid, but HR knows much more about you than you think they do. All of this information can be used against you when it suits the company’s interest.

Featured photo credit: Mathew Dent via flickr.com

More by this author

29 Incredibly Useful Websites You Wish You Knew Earlier 20 Uses for Microwave That Will Surprise You For Sure 7 Tricks To Make You A Spreadsheet Expert 10 Tips to Travel in Crowded Public Transport What Every Introvert Should Do To Live A Great Life

Trending in Work

1 7 Powerful Steps to Achieve Career Success 2 The Savvy Employees Guide to Asking for a Raise 3 How to Master the Art of Stress Free Work 4 23 Things to Keep in Mind When Preparing for an Interview 5 20 Critical Skills to Add to Resume (For All Types of Jobs)

Read Next

Advertising
Advertising
Advertising

Last Updated on December 3, 2019

7 Powerful Steps to Achieve Career Success

7 Powerful Steps to Achieve Career Success

I often hear people say, “I want to be successful but don’t know where to start” or “I’ve achieved career success yet I’m not happy.” And then I ask, “what does career success mean to you?” And many have a hard time articulating their response with much conviction.

It’s common that people lack clarity, focus, and direction. And when you layer on thoughts and actions that are misaligned with your values, this only adds to your misdirected quest to achieve your career success.

A word of caution. It’s going to take some time for you to think about and work on your own path for career success. You need to set aside time and be intentional about the steps you take to achieve career success. In my opinion, this step-by-step guide is apart of your life philosophy.

1. Define Career Success for Yourself

Pause. Give yourself time and space for self-reflection.

What does career success mean to you?

This is about defining your career success:

  • Not what you think you ‘should’ do
  • Not what people may think of you
  • Not adjusting to friends and family’s judgements
  • Not taking actions based on societal or community norms

“A flower does not think of competing to the flower next to it. It just blooms” – Zen Shin

When you strip away all your external influences and manage your inner critic, what are you left with? You need to define career success that best suits your life situation.

There’s no fixed answer. Everyone is different. Your answer will evolve and be impacted by life events. Here are a few examples of career success:

Advertising

  • Work-life balance
  • Opportunities for growth and advancement
  • Feeling valued that my contributions had an impact

Now even as you reflect on the examples above, the descriptions are not specific enough. You’ve got to take it deeper:

  • What do you mean by work-life balance?
  • What do you consider to be opportunities for growth and advancement?
  • How do you like to be recognized for your work? How do you know if your contributions have had an impact?

Let’s take a look at some potential responses to the questions above:

  • I want more time with my family, and less stress at work
  • I want increased responsibilities, to manage a team, a higher income, and the prestige of working at a certain level in the company
  • I’d like my immediate leader to send me a thank-you note or take me out for coffee to genuinely express her or his gratitude. I’ll know I’ve made an impact if I get feedback from my coworkers, leaders and other stakeholders.

Further questions to reflect on to help narrow the focus for the above responses:

  • What are some opportunities that can help you get traction on getting more time with your family? And decrease your stress at work?
  • What’s most important for you in the next 12 months?
  • What’s the significance of receiving others’ feedback?

Now, I’m only scratching the surface with these examples. It takes time to do the inner work and build a solid foundation.

Start this exercise by first asking what career success means to you and then ask yourself meaningful questions to help you dig deeper.

What types of themes emerge from your responses? What keywords or phrases keep coming up for you?

2. Know Your Values

Values are the principles and beliefs that guide your decisions, behaviors and actions. When you’re not aligned with your values and act in a way that conflicts with your beliefs, it’ll feel like life is a struggle.

There are simple value exercises that can help you quickly determine your core values. This one designed by Carnegie Mellon University can help you discover your top 5 values.[1]

Once you have your top 5 values keep them visible. Your brain needs reminders that these are your top values. Here are some ways to make them stick:

Advertising

  • Write them on cue cards or notes and post it in your office
  • Take a picture of your values and use it as a screensaver on your phone
  • Put the words on your fridge
  • Add the words on your vision board

Where will your value words be placed in your physical environment so that you have a constant reminder of them?

3. Define Your Short-Term and Long-Term Goals

When writing your short-term and long term life goals, use the SMART framework – Specific Measurable, Attainable, Relevant, and Time-bound. Treat this as a brainstorming exercise. Your potential and possibilities are limitless.

How you define short-term and long-term is entirely up to you. Short-term can be 30 days, 90 days, or 6 months. Maybe long-term goals are 4 months, 1 year, or 10 years.

Here are a few self-reflection questions to help you write your goals:[2]

  • What would you want to do today if you had the power to make it the way you want?
  • If no hurdles are in the way, what would you like to achieve?
  • If you have the freedom to do whatever you want, what would it be?
  • What type of impact do you want to have on people?
  • Who are the people you most admire? What is it about them or what they have that you’d want for your life or career?
  • What activities energize you? What’s one activity you most love?

Remember to revisit your core values as you refine yours goals:

  • Are your goals in or out of alignment with your core values?
  • What adjustments do you need to make to your goals? Maybe some of your goals can be deleted because they no longer align with your values.
  • How attainable are your goals? Breakdown your goals into digestible pieces.
  • Do your short-term goals move you towards attaining your long-term goals?

Get very clear and specific about your goals. Think about an archer – a person who shoots with a bow and arrows at a target. This person is laser focused on the target – the center of the bullseye. The target is your goal.

By focusing on one goal at a time and having that goal visible, you can behave and act in ways that will move you closer to your goal.

4. Determine Your Top Talents

What did you love doing as a kid? What made these moments fun? What did you have a knack for? What did you most cherish about these times? What are the common themes?

What work feels effortless? What work do you do that doesn’t seem like work? Think about work you can lose track of time doing and you don’t even feel tired of it.[3]

Advertising

What are your desires? Try it out. Experiment. Take action and start. How can you incorporate more of this type of work into your daily life?

What themes emerge from your responses? How do your responses compare to your responses from the values exercise and your goals?

What do you notice?

5. Identify ‘Feeling’ Words You Want to Experience

Do you have tendencies to use your head or heart to make decisions?

I have a very strong tendency to make rational, practical, and fact-based decisions using my head. It’s very rare for me to make decisions using my emotions. I was forced to learn how to make more intuitive decisions by listening to my gut when I was struggling with pivotal life decisions. I was forced to feel and listen to my inner voice to make decisions that feel most natural to me. This was very unfamiliar to me, however, it expanded my identity.

Review this list of Feeling Words. Use the same technique you use for the values exercise to narrow down how you want to feel.

Keep these words visible too!

Review your responses. What do you observe? What insights do you gain from these responses and those in the above steps?

6. Be Willing to Sit with Discomfort

Make career decisions aligned with your values, goals, talents and feelings. This is not for the faint hearted. It takes real work, courage and willingness to cut out the noise around you. You’ll need to sit with discomfort for a bit until you build up your muscle to hit the targets you want.

Advertising

Surround yourself with a supportive network to help you through these times.

“These pains you feel are messengers. Listen to them” – Rumi

7. Manage Your Own Career

Not to be cynical, but no one can make you happy but yourself. If you don’t take control of your career and manage it like your own business – no one will.

Discern between things that you can control and what you can’t control. For example, you may not be able to control who gets a promotion. However, you can control how you react to it and what you’ve learned about yourself in that situation.

Summing Up

For many who have gone through a career change or been impacted by life events, these steps may seem very basic. However, it’s sometimes the basics that we forget to do. The simple things and moments can edge us closer to our larger vision for ourselves.

Staying present and appreciating what you have today can sometimes help you achieve your long-term goals. For example, if you’re always talking about not having enough time and wanting work-life balance, think about what was good in your work day? Maybe you took a walk outside with your co-workers. This could be a small step to help you reframe how you can attain work-life balance.

Remember to take time for yourself. Hit pause, notice, observe and reflect to achieve career success by getting deliberate and intentional:

  1. Define Career Success for Yourself
  2. Know Your Values
  3. Define Your Short-Term and Long-Term Life and Goals
  4. Determine Your Top Talents
  5. Identify ‘Feeling’ Words You Want to Experience
  6. Be Willing to sit with Discomfort
  7. Manage Your Own Career

“When you stop chasing the wrong things you give the right things a chance to catch you.” – Lolly Daskal

Good luck and best wishes always!

More Tips on Advancing Your Career

Featured photo credit: rawpixel via unsplash.com

Reference

Read Next