Multitasking: employers love it, women are supposed to be naturals at it, and overall, it is seen to be a quality most of us would love to acquire. But is being good at multitasking really something to aspire to, and is multitasking bad for productivity in the long run?
What exactly do I mean by multitasking?
Is it literally doing multiple things at once? Or is it more like task switching; spending a certain amount of time doing one thing and then moving onto the next despite not finishing the first thing? No one seems to be totally sure, yet many of us believe that doing a lot of things simultaneously is a positive trait.
Are multitaskers better at integrating information?
After doing a fair bit of research on the subject, opinions seem to be mixed. Researchers Kelvin Lui and Alan Wong at the Chinese University of Hong Kong came to the conclusion that people who multitask or those who frequently use lots of different media at once, are better at integrating information.
This makes sense, but what about the quality of the work? Are certain things easier to do whilst multitasking? Surely, sometimes, good solid focus and concentration is what’s needed. If you’re doing multiple activities and tasks at once, you might be better in the long run at integrating information, but will the quality of the work you produce be as good as it could have been if you’d given each task your full focus?
Why is multitasking seen as a positive trait?
Admittedly, in the past I’ve been a serial multitasker. It’s satisfying being able to do lots of things all at once—it makes you feel productive and efficient, but in reality, I’m sure the quality of what I was doing was compromised.
Researcher Zhen Wang proves my point: after completing an extensive study with students, she came to the conclusion that people who multitask are not necessarily being more productive. In reality, the participants who had to do multiple things at once felt good about themselves, but the results of the tasks they had to complete were no where near as good as the non-multitaskers.
Productivity and effective prioritising over multitasking
Rather than being a good multitasker, I think it would be far more beneficial to be good at prioritising and productivity. These are the traits employers should be looking for. Talking on the phone whilst writing a blog post and attempting to pay your electricity bill at the same shouldn’t be seen as impressive. In the long run, if you carried on multitasking like this, you’d wear yourself out.
I used to do it with emails—I’d feel really productive and efficient if I’d reply within seconds of receiving the message—but it’s just an unnecessary distraction.
Focused productivity over jumbled multitasking
Rather than multitasking, I now break my time into chunks. After all if you like variety, sometimes it can be boring to do just one thing at a time. But, if you spend 20-40 minutes on each task/ activity/ item on your “to do” list, then you’re being productive, efficient, and you’ll probably make your day more interesting and varied.
On a final note, I would have to say that when I’m focusing intently on something with no distractions or task switching, the work I do is of a much better standard. Meditation and mindfulness teach us this: being focused and present on the task at hand is the key to being more productive.
What are your thoughts? Are you in favour of multitasking? Have you learned to make it work for you or does it lower the quality of the work you do? From your own experiences, do you perform better when you’ve got a lot on your plate? Or does the idea of multitasking make your head spin?
All managers and leaders must master the art of delegation. Understanding how and when to allocate responsibility to others is essential in maintaining a high level of productivity, both on a personal and organizational level. Knowing how to delegate is also essential for an effective leadership.
To learn how to delegate is to build a cohesive and effective team who can meet deadlines. Moreover, knowing when and how to delegate work will reduce your workload, thus improving your wellbeing at work and boosting your job satisfaction. Unfortunately, many leaders are unsure how to delegate properly or are hesitant to do so.
In this guide, you will discover what delegation really entails, how it benefits your team, and how to delegate work effectively.
An effective leader knows how to delegate. When you delegate some of your work, you free up your time and achieve more on a daily basis. Effective delegation also promotes productivity within a team by drawing on the existing skill set of its members and allowing them to develop new knowledge and competencies along the way. The result is a more flexible team that can share roles when the need arises.
When you are willing to delegate, you are promoting an atmosphere of confidence and trust. Your actions send a clear signal: as a leader, you trust your subordinates to achieve desired outcomes. As a result, they will come to think of you as a likeable and efficient leader who respects their skills and needs.
Delegation isn’t about barking orders and hoping that your staff falls in line. A manager’s job is to get the very best from those under their supervision and in doing so, maximizing productivity and profit.
Here’s an example of bad delegation:
Careful delegation helps to identify and capitalize on the unique strengths and weaknesses of the team members. Delegation also boosts employees’ engagement as it proves that the managers are interested in drawing on their talents.
The Fear of Delegating Tasks
Delegation boosts productivity, but not all managers are willing or able to delegate. Why? Here’re some common reasons:
They may resent the idea that someone else may get the credit for a project.
They may be willing to delegate in principle but are afraid their team won’t be able to handle an increased degree of responsibility.
They may suspect that their staff is already overworked, and feel reluctant to increase their burden.
They may suspect that it’s simpler and quicker just to do a task themselves.
They dislike the idea of letting go of tasks they enjoy doing.
They fear that if they delegate responsibility, their own manager will conclude that they can’t handle their workload.
Delegation vs Allocation
Most people think that delegation and allocation are synonymous, but there is an important distinction to be made between the two.
When you allocate a task, you are merely instructing a subordinate to carry out a specific action. You tell them what to do, and they do it–it’s that simple. On the other hand, delegation involves transferring some of your own work to another person. They do not just receive a set of instructions. Rather, they are placed in a role that requires that they make decisions and are held accountable for outcomes.
How to Delegate Work Effectively (A Step-By-Step Guide)
So what’s the best way to delegate work so you can fight the fear of delegation, build an efficient team and work faster? Here’s a step-by-step guide:
1. Know When to Delegate
By understanding how much control you need to maintain over a situation, you can determine the best strategy for empowering workers. There are 7 levels of delegation that offer workers different degrees of responsibility.
This brief video explains these levels and offers examples of when it’s appropriate to use each one:
Delegation occurs along a spectrum. The lowest level of delegation happens when you tell other people what to do. It offers little opportunity for employees to try new approaches. The most empowering form of delegation occurs when you are able to give up most of your control over the project to the employee.
Knowing how to delegate work helps you understand how to connect people with tasks that make the best use of their talents. When done properly, it ensures that you will get the best end-result.
When you’re deciding how to delegate work, ask the following questions:
Do you have to be in charge of this task, or can someone else pull it off?
Does this require your attention to be successful?
Will this work help an employee develop their skills?
Do you have time to teach someone how to do this job?
Do you expect tasks of this nature to recur in the future?
2. Identify the Best Person for the Job
You have to pass the torch to the right team member for delegation to work. Your goal is to create a situation in which you, your company, and the employee have a positive experience.
Think about team members’ skills, willingness to learn, and their working styles and interests. They’ll be able to carry out the work more effectively if they’re capable, coachable, and interested. When possible, give an employee a chance to play to their strengths.
Inexperienced workers may need more guidance than seasoned veterans. If you don’t have the time to set the newer employee up for success, it’s not fair to delegate to them.
You also have to consider how busy your employees are. The last thing you want to do is overwhelm someone by giving them too many responsibilities.
3. Tell and Sell to Get the Member Buy-In
After you’ve found the perfect person for the job, you still have to get them to take on the new responsibility. Let them know why you chose them for the job.  When you show others that you support their growth, it builds a culture of trust. Employees who see delegated tasks as opportunities are more likely to be invested in the outcome.
When you’re working with newer employees, express your willingness to provide ongoing support and feedback. For seasoned employees, take their thoughts and experiences into account.
4. Be Clear and Specific About the Work
It’s critical to explain to employees why the project is necessary, what you expect of them, and when it’s due. If they know what you expect, they’ll be more likely to deliver.
By setting clear expectations, you help them plan how to carry out the task. Set up project milestones so that you can check progress without micromanaging. If your employee has trouble meeting a milestone, they still have time to course correct before the final product is due.
This type of accountability is commonly used in universities. If students only know the due date and basic requirements for completing major research papers, they might put off the work until the eleventh hour. Many programs require students to meet with advisers weekly to get guidance, address structure, and work out kinks in their methods in advance of deadlines. These measures set students up to succeed while giving them the space to produce great work.
5. Support Your Employees
To see the best possible outcomes of delegating, your subordinates need resources and support from you. Connect them with training and materials to develop skillsets they don’t already have. It may take more time up front to make resources available, but you’ll save time by having the work done correctly. For recurring tasks, this training pays off repeatedly.
Sometimes employees need a help to see what they’re doing well and how they can improve. Giving and receiving feedback is an essential part of delegation. This is also a good way to monitor the delegated tasks as a leader. While you can keep track of the progress of the tasks, you are not micro-managing the employees.
Throughout the project, periodically ask your employees if they need support or clarification. Make it clear that you trust them to do the work, and you want to create a space for them to ask questions and offer feedback. This feedback will help you refine the way you delegate work.
6. Show Your Appreciation
During periodic check-ins, recognize any wins that you’ve seen on the project so far. Acknowledge that your employees are making progress toward the objective. The Progress Principle lays out how important it is to celebrate small wins to keep employees motivated. Workers will be more effective and dedicated if they know that you notice their efforts.
Recognizing employees when they do well helps them understand the quality of work you expect. It makes them more likely to want to work with you again on future projects.
Now that you know exactly what delegation means and the techniques to delegate work efficiently, you are in a great position to streamline your tasks and drive productivity in your team.
To delegate is to grant autonomy and authority to someone else, thus lightening your own workload and building a well-rounded, well-utilized team.
Delegation might seem complicated or scary, but it gets much easier with time. Start small by delegating a couple of decisions to members of your team over the next week or two.