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10 Reasons Sensitive People Are Great Leaders

10 Reasons Sensitive People Are Great Leaders

As someone whom people have often labeled “sensitive,” I’ve grown used to hearing the word coupled with other terms like “overly.” Such words tend to attach negative connotations to sensitivity—a long-standing notion. Look at Jane Austen’s Sense and Sensibility, for instance: “sense” here is characterized by calm composure and good judgement (embodied by Eleanor Dashwood). “Sensibility,” on the other hand, is characterized by intense feeling and sometimes irrational behavior (embodied by Eleanor’s younger sister, Maryanne). After all, Maryanne is the one who wanders about in the rain and sloshes through puddles after being jilted by her lover, eventually catching a severe chill that nearly kills her. Not exactly the poster child for good sense.

Based on the observations of Dr. Elaine Aron, who according to Sammy Nickalls coined the term “highly sensitive person” (HSP), this view of sensitivity is a misconception. Sensitivity, Dr. Aron tells us, “reflects a certain type of survival strategy, being observant before acting,” and people with strong survival skills are often self-driven, highly motivated individuals. Powerful emotions can act as excellent triggers to get you up and moving, and this quality lends itself readily to taking the lead and exercising control over the situations in your life. Here are ten reasons why sensitive people make great leaders.

1. They closely observe interpersonal relationships

Sensitive people have very strong emotional antennae and can easily tell who gets along and who doesn’t. This is an important skill to cultivate from classrooms to boardrooms. When assigning group work, a teacher might make sure that two students who tend to butt heads don’t wind up in the same group, for instance. A sensitive team leader or project manager will likely spot the most creative minds in the room and can envision the brilliant synergy that will result when their brains connect, so might ask them to collaborate on a catchy advertising campaign or new sales pitch.

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2. They are excellent sounding boards

As an English Lit student, I found this particular quality extremely valuable in the mentors and professors I had the privilege to study and work with. Sensitive people in positions of leadership and authority often serve in an advisory capacity, whether about a research project or an innovative product idea. Sometimes we have fully-formed ideas in our heads; sometimes they are embryonic and indistinct, without legs to stand or move forward. This is when we hit the leaders in our lives with what I affectionately refer to as brain-vomit—a stream of words that make absolutely no sense to anyone, but the skilled mentor will parse the useful nuggets from the chunks of meaningless mind babble and help you build your dream.

3. They let you vent

Leaders and managers have the responsibility of seeing that everyone under their supervision works well together, which often involves addressing misunderstandings and hurt feelings whether at home, in the classroom, on the playing-field, or in the workplace. Over at the Leading Blog, David Pollay discusses the fact that most of us are “garbage trucks,” carrying around needless toxic waste in the form of negative emotions like stress, anxiety, or resentment. Venting these frustrations clears the air, allows people to problem-solve, and everyone works and lives much more productively.

Pollay notes, however, the importance of distinguishing between venting and dumping; you need permission to vent, so remember that sensitive people are often in high emotional demand because others value their ability to relate and listen, so don’t take that for granted. If you want advice from your best friend or from a professional mentor, ask them if it’s an appropriate time before pressing the release button on your pressure valve.

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4. They understand the value of the compliment sandwich

Sensitive people make great leaders when it comes to evaluating others’ performance. One of the first things I learned when I became a teacher was how to deliver the compliment sandwich on student papers, essentially sandwiching constructive criticism between compliments. If Jonny’s paper was full of comma splices, but he had an excellent conclusion and sound research, I made sure to cushion the constructive criticism with the praise.

Since sensitive people can put themselves in the other person’s shoes and think about how they’d react if they were receiving criticism, they know to phrase their criticism in positive rather than negative terms. Telling one of your employees “You have great ideas, so make sure you express them confidently at our next meeting” will go down more smoothly than “You’re so shy that you gargle your words and nobody can understand you, so nobody takes your ideas seriously.”

5. They appreciate the importance of giving encouragement

Sensitive people tend to care a lot about what others think of them, and because of this they recognize that we all need to hear affirming words from time to time. Whether they’re offering much-deserved praise or simply a pat on the back to push others forward, sensitive people make strong cheerleaders and recognize that sometimes the knowledge that someone believes in us is all the motivation we need. Even on a bad day when we’re not on our A-game, the sensitive leader will take the time to thank us for our hard work and encourage us to press on.

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6. They think about timing when delivering information

Since sensitive people can easily empathize and step into the emotional shoes of others, whenever they have to deliver news or information, they try to imagine how they’d feel if they were on the receiving end of it, particularly if it’s bad news. If that promotion you were supposed to get fell through, they probably won’t tell you about it first thing Monday morning; that would be one hell of a rocky start to your week.

7. They always keep communication channels open

Everyone needs a security net now and then—someone we can fall back on and go to with questions that arise. This is why we have mentors, whether they’re parents, friends, teachers, or colleagues. My most valued mentors and leaders were the ones who ended every conversation or email with “let me know if you have any other questions or if there’s anything else you need,” and I learned to make a habit of this when corresponding with my students. Sensitive people know what it’s like to feel lost at sea, and they let their own experiences and emotions inform their dealings with others, which allows them to be an emotional safe harbor.

8. They love cultivating friendships

Maybe you have a boss or can remember a youth or camp leader who always knew everyone’s birthday and showed up with cupcakes and a card signed by everyone. Some people might find the warm fuzzies a bit too overwhelming, but sensitive people take the time to perform such rituals because they know that everyone likes to feel appreciated, and it’s hard not to bond with your coworkers when there’s chocolate cake in the break room.

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9. They value common courtesy

Part of maintaining a positive attitude, whether at school, at work, or on the playing-field, involves communicating to everyone that they feel valued as people, not just as moving cogs and gears in a well-oiled machine. Discussing professionalism amongst educators and college administrators, David Morse writes that in this fast-paced digital age when work is constantly interrupted by pings from cell phones and tablets with requests involving more work, “we may unwittingly slip into conduct that is less than collegial or professional and, in doing so, we can create an uncomfortable or unpleasant atmosphere that hinders the important work we do.”

Very often we think of greetings like “good morning” and “how are you doing” as mere formalities, but sensitive people ask because they really want to know. When a teacher wishes her students “good morning,” she wants to remind them that the day is full of potential for new experiences; when a supervisor concludes a last-minute meeting with “Thanks, everyone, for rearranging your schedules on such short notice,” she communicates to her staff that she values their time and their work ethic.

10. They make sure everyone pulls their weight

If you’re like me, you probably hated group projects in school because you always wound up doing most of the work. Having a sensitive person in charge often mitigates this problem. Whenever I took charge of group projects, I sat down, assigned each person a task, and checked in with everyone regularly to make sure the project was on track. This served two purposes: first, it ensured that nobody slacked off, and second, it ensured that everyone felt that they’d made an equal contribution to the project. The team spirit we felt from a job well done was all the more enjoyable in the end because it was the result of a genuine group effort.

Featured photo credit: Handsome modern businessman reading outdoors lying on stairs via shutterstock.com

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Last Updated on March 21, 2019

11 Important Things to Remember When Changing Habits

11 Important Things to Remember When Changing Habits

Most gurus talk about habits in a way that doesn’t help you:

You need to push yourself more. You can’t be lazy. You need to wake up at 5 am. You need more motivation. You can never fail…blah blah “insert more gibberish here.”

But let me share with you the unconventional truths I found out:

To build and change habits, you don’t need motivation or wake up at 5 am. Heck, you can fail multiple times, be lazy, have no motivation and still pull it off with ease.

It’s quite simple and easy to do, especially with the following list I’m going to show to you. But remember, Jim Rohn used to say,

“What is simple and easy to do is also simple and easy not to do.”

The important things to remember when changing your habits are both simple and easy, just don’t think that they don’t make any difference because they do.

In fact, they are the only things that make a difference.

Let’s see what those small things are, shall we?

1. Start Small

The biggest mistake I see people doing with habits is by going big. You don’t go big…ever. You start small with your habits.

Want to grow a book reading habit? Don’t start reading a book a day. Start with 10 pages a day.

Want to become a writer? Don’t start writing 10,000 words a day. Start with 300 words.

Want to lose weight? Don’t stop eating ice cream. Eat one less ball of it.

Whatever it is, you need to start small. Starting big always leads to failure. It has to, because it’s not sustainable.

Start small. How small? The amount needs to be in your comfort zone. So if you think that reading 20 pages of a book is a bit too much, start with 10 or 5.

It needs to appear easy and be easy to do.

Do less today to do more in a year.

2. Stay Small

There is a notion of Kaizen which means continuous improvement. They use this notion in habits where they tell you to start with reading 1 page of a book a day and then gradually increase the amount you do over time.

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But the problem with this approach is the end line — where the “improvement” stops.

If I go from reading 1 page of a book a day and gradually reach 75 and 100, when do I stop? When I reach 1 book a day? That is just absurd.

When you start a habit, stay at it in the intensity you have decided. Don’t push yourself for more.

I started reading 20 pages of a book a day. It’s been more than 2 years now and I’ve read 101 books in that period. There is no way I will increase the number in the future.

Why?

Because reading 40 to 50 books a year is enough.

The same thing applies to every other habit out there.

Pick a (small) number and stay at it.

3. Bad Days Are 100 Percent Occurrence

No matter how great you are, you will have bad days where you won’t do your habit. Period.

There is no way of going around this. So it’s better to prepare yourself for when that happens instead of thinking that it won’t ever happen.

What I do when I miss a day of my habit(s) is that I try to bounce back the next day while trying to do habits for both of those days.

Example for that is if I read 20 pages of a book a day and I miss a day, the next day I will have to read 40 pages of a book. If I miss writing 500 words, the next day I need to write 1000.

This is a really important point we will discuss later on rewards and punishments.

This is how I prepare for the bad days when I skip my habit(s) and it’s a model you should take as well.

4. Those Who Track It, Hack It

When you track an activity, you can objectively tell what you did in the past days, weeks, months, and years. If you don’t track, you will for sure forget everything you did.

There are many different ways you can track your activities today, from Habitica to a simple Excel sheet that I use, to even a Whatsapp Tracker.

Peter Drucker said,

“What you track is what you do.”

So track it to do it — it really helps.

But tracking is accompanied by one more easy activity — measuring.

5. Measure Once, Do Twice

Peter Drucker also said,

“What you measure is what you improve.”

So alongside my tracker, I have numbers with which I measure doses of daily activities:

For reading, it’s 20 pages.
For writing, it’s 500 words.
For the gym, it’s 1 (I went) or 0 (didn’t go).
For budgeting, it’s writing down the incomes and expenses.

Tracking and measuring go hand in hand, they take less than 20 seconds a day but they create so much momentum that it’s unbelievable.

6. All Days Make a Difference

Will one day in the gym make you fit? It won’t.

Will two? They won’t.

Will three? They won’t.

Which means that a single gym session won’t make you fit. But after 100 gym sessions, you will look and feel fit.

What happened? Which one made you fit?

The answer to this (Sorites paradox)[1] is that no single gym session made you fit, they all did.

No single day makes a difference, but when combined, they all do. So trust the process and keep on going (small).

7. They Are Never Fully Automated

Gurus tell you that habits become automatic. And yes, some of them do, like showering a certain way of brushing your teeth.

But some habits don’t become automatic, they become a lifestyle.

What I mean by that is that you won’t automatically “wake up” in the gym and wonder how you got there.

It will just become a part of your lifestyle.

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The difference is that you do the first one automatically, without conscious thought, while the other is a part of how you live your life.

It’s not automatic, but it’s a decision you don’t ponder on or think about — you simply do it.

It will become easy at a certain point, but they will never become fully automated.

8. What Got You Here Won’t Get You There

Marshall Goldsmith has a great book with the same title to it. The phrase means that sometimes, you will need to ditch certain habits to make room for other ones which will bring you to the next step.

Don’t be afraid to evolve your habits when you sense that they don’t bring you where you want to go.

When I started reading, it was about reading business and tactic books. But two years into it, I switched to philosophy books which don’t teach me anything “applicable,” but instead teach me how to think.

The most important ability of the 21st century is the ability to learn, unlearn, and relearn. The strongest tree is the willow tree – not because it has the strongest root or biggest trunk, but because it is flexible enough to endure and sustain anything.

Be like a willow, adapting to the new ways of doing things.

9. Set a Goal and Then Forget It

The most successful of us know what they want to achieve, but they don’t focus on it.

Sounds paradoxical? You’re right, it does. But here is the logic behind it.

You need to have a goal of doing something – “I want to become a healthy individual” – and then, you need to reverse engineer how to get there with your habits- “I will go to the gym four times a week.”

But once you have your goal, you need to “forget” about it and only focus on the process. Because you are working on the process of becoming healthy and it’s always in the making. You will only be as healthy as you take care of your body.

So you have a goal which isn’t static but keeps on moving.

If you went to the gym 150 times year and you hit your goal, what would you do then? You would stop going to the gym.

This is why goal-oriented people experience yo-yo effect[2] and why process-oriented people don’t.

The difference between process-oriented and goal-oriented people is that the first focus on daily actions while others only focus on the reward at the finish line.

Set a goal but then forget about it and reap massive awards.

10. Punish Yourself

Last two sections are pure Pavlovian – you need to punish bad behavior and reward good behavior. You are the only person who decides what is good and what is bad for you, but when you do, you need to rigorously follow that.

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I’ve told you in point #3 about bad days and how after one occurs, I do double the work on the next day. That is one of my forms of punishments.

It’s the need to tell your brain that certain behaviors are unacceptable and that they lead to bad outcomes. That’s what punishments are for.

You want to tell your brain that there are real consequences to missing your daily habits.[3]

No favorite food to eat or favorite show to watch or going to the cinema for a new Marvel movie- none, zero, zilch.

The brain will remember these bad feelings and will try to avoid the behaviors that led to them as much as possible.

But don’t forget the other side of the same coin.

11. Reward Yourself

When you follow and execute on your plan, reward yourself. It’s how the brain knows that you did something good.

Whenever I finish one of my habits for the day, I open my tracker (who am I kidding, I always keep it open on my desktop) and fill it with a number. As soon as I finish reading 20 pages of a book a day (or a bit more), I open the tracker and write the number down.

The cell becomes green and gives me an instant boost of endorphin – a great success for the day. Then, it becomes all about not breaking the chain and having as many green fields as possible.

After 100 days, I crunch some numbers and see how I did.

If I have less than 10 cheat days, I reward myself with a great meal in a restaurant. You can create your own rewards and they can be daily, weekly, monthly or any arbitrary time table that you create.

Primoz Bozic, a productivity coach, has gold, silver, and bronze medals as his reward system.[4]

If you’re having problems creating a system which works for you, contact me via email and we can discuss specifics.

In the End, It Matters

What you do matters not only to you but to the people around you.

When you increase the quality of your life, you indirectly increase the quality of life of people around you. And sometimes, that is all the “motivation” we need to start.

And that’s the best quote for the end of this article:

“Motivation gets you started, but habits keep you going.”

Keep going.

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More Resources to Help You Build Habits

Featured photo credit: Anete Lūsiņa via unsplash.com

Reference

[1] Stanford Encyclopedia of Philosophy: Sorites paradox
[2] Muscle Zone: What causes yo-yo effect and how to avoid it?
[3] Growth Habits: 5 Missteps That Cause You To Quit Building A Habit
[4] Primoz Bozic: The Lean Review: How to Plan Your 2019 in 20 Minutes

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