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10 Reasons Sensitive People Are Great Leaders

10 Reasons Sensitive People Are Great Leaders

As someone whom people have often labeled “sensitive,” I’ve grown used to hearing the word coupled with other terms like “overly.” Such words tend to attach negative connotations to sensitivity—a long-standing notion. Look at Jane Austen’s Sense and Sensibility, for instance: “sense” here is characterized by calm composure and good judgement (embodied by Eleanor Dashwood). “Sensibility,” on the other hand, is characterized by intense feeling and sometimes irrational behavior (embodied by Eleanor’s younger sister, Maryanne). After all, Maryanne is the one who wanders about in the rain and sloshes through puddles after being jilted by her lover, eventually catching a severe chill that nearly kills her. Not exactly the poster child for good sense.

Based on the observations of Dr. Elaine Aron, who according to Sammy Nickalls coined the term “highly sensitive person” (HSP), this view of sensitivity is a misconception. Sensitivity, Dr. Aron tells us, “reflects a certain type of survival strategy, being observant before acting,” and people with strong survival skills are often self-driven, highly motivated individuals. Powerful emotions can act as excellent triggers to get you up and moving, and this quality lends itself readily to taking the lead and exercising control over the situations in your life. Here are ten reasons why sensitive people make great leaders.

1. They closely observe interpersonal relationships

Sensitive people have very strong emotional antennae and can easily tell who gets along and who doesn’t. This is an important skill to cultivate from classrooms to boardrooms. When assigning group work, a teacher might make sure that two students who tend to butt heads don’t wind up in the same group, for instance. A sensitive team leader or project manager will likely spot the most creative minds in the room and can envision the brilliant synergy that will result when their brains connect, so might ask them to collaborate on a catchy advertising campaign or new sales pitch.

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2. They are excellent sounding boards

As an English Lit student, I found this particular quality extremely valuable in the mentors and professors I had the privilege to study and work with. Sensitive people in positions of leadership and authority often serve in an advisory capacity, whether about a research project or an innovative product idea. Sometimes we have fully-formed ideas in our heads; sometimes they are embryonic and indistinct, without legs to stand or move forward. This is when we hit the leaders in our lives with what I affectionately refer to as brain-vomit—a stream of words that make absolutely no sense to anyone, but the skilled mentor will parse the useful nuggets from the chunks of meaningless mind babble and help you build your dream.

3. They let you vent

Leaders and managers have the responsibility of seeing that everyone under their supervision works well together, which often involves addressing misunderstandings and hurt feelings whether at home, in the classroom, on the playing-field, or in the workplace. Over at the Leading Blog, David Pollay discusses the fact that most of us are “garbage trucks,” carrying around needless toxic waste in the form of negative emotions like stress, anxiety, or resentment. Venting these frustrations clears the air, allows people to problem-solve, and everyone works and lives much more productively.

Pollay notes, however, the importance of distinguishing between venting and dumping; you need permission to vent, so remember that sensitive people are often in high emotional demand because others value their ability to relate and listen, so don’t take that for granted. If you want advice from your best friend or from a professional mentor, ask them if it’s an appropriate time before pressing the release button on your pressure valve.

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4. They understand the value of the compliment sandwich

Sensitive people make great leaders when it comes to evaluating others’ performance. One of the first things I learned when I became a teacher was how to deliver the compliment sandwich on student papers, essentially sandwiching constructive criticism between compliments. If Jonny’s paper was full of comma splices, but he had an excellent conclusion and sound research, I made sure to cushion the constructive criticism with the praise.

Since sensitive people can put themselves in the other person’s shoes and think about how they’d react if they were receiving criticism, they know to phrase their criticism in positive rather than negative terms. Telling one of your employees “You have great ideas, so make sure you express them confidently at our next meeting” will go down more smoothly than “You’re so shy that you gargle your words and nobody can understand you, so nobody takes your ideas seriously.”

5. They appreciate the importance of giving encouragement

Sensitive people tend to care a lot about what others think of them, and because of this they recognize that we all need to hear affirming words from time to time. Whether they’re offering much-deserved praise or simply a pat on the back to push others forward, sensitive people make strong cheerleaders and recognize that sometimes the knowledge that someone believes in us is all the motivation we need. Even on a bad day when we’re not on our A-game, the sensitive leader will take the time to thank us for our hard work and encourage us to press on.

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6. They think about timing when delivering information

Since sensitive people can easily empathize and step into the emotional shoes of others, whenever they have to deliver news or information, they try to imagine how they’d feel if they were on the receiving end of it, particularly if it’s bad news. If that promotion you were supposed to get fell through, they probably won’t tell you about it first thing Monday morning; that would be one hell of a rocky start to your week.

7. They always keep communication channels open

Everyone needs a security net now and then—someone we can fall back on and go to with questions that arise. This is why we have mentors, whether they’re parents, friends, teachers, or colleagues. My most valued mentors and leaders were the ones who ended every conversation or email with “let me know if you have any other questions or if there’s anything else you need,” and I learned to make a habit of this when corresponding with my students. Sensitive people know what it’s like to feel lost at sea, and they let their own experiences and emotions inform their dealings with others, which allows them to be an emotional safe harbor.

8. They love cultivating friendships

Maybe you have a boss or can remember a youth or camp leader who always knew everyone’s birthday and showed up with cupcakes and a card signed by everyone. Some people might find the warm fuzzies a bit too overwhelming, but sensitive people take the time to perform such rituals because they know that everyone likes to feel appreciated, and it’s hard not to bond with your coworkers when there’s chocolate cake in the break room.

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9. They value common courtesy

Part of maintaining a positive attitude, whether at school, at work, or on the playing-field, involves communicating to everyone that they feel valued as people, not just as moving cogs and gears in a well-oiled machine. Discussing professionalism amongst educators and college administrators, David Morse writes that in this fast-paced digital age when work is constantly interrupted by pings from cell phones and tablets with requests involving more work, “we may unwittingly slip into conduct that is less than collegial or professional and, in doing so, we can create an uncomfortable or unpleasant atmosphere that hinders the important work we do.”

Very often we think of greetings like “good morning” and “how are you doing” as mere formalities, but sensitive people ask because they really want to know. When a teacher wishes her students “good morning,” she wants to remind them that the day is full of potential for new experiences; when a supervisor concludes a last-minute meeting with “Thanks, everyone, for rearranging your schedules on such short notice,” she communicates to her staff that she values their time and their work ethic.

10. They make sure everyone pulls their weight

If you’re like me, you probably hated group projects in school because you always wound up doing most of the work. Having a sensitive person in charge often mitigates this problem. Whenever I took charge of group projects, I sat down, assigned each person a task, and checked in with everyone regularly to make sure the project was on track. This served two purposes: first, it ensured that nobody slacked off, and second, it ensured that everyone felt that they’d made an equal contribution to the project. The team spirit we felt from a job well done was all the more enjoyable in the end because it was the result of a genuine group effort.

Featured photo credit: Handsome modern businessman reading outdoors lying on stairs via shutterstock.com

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Last Updated on September 17, 2018

How to Stop Multitasking and Become Way More Productive

How to Stop Multitasking and Become Way More Productive

Today we are expected to work in highly disruptive environments. We sit down at our desks, turn on our computer and immediately we are hit with hundreds of emails all vying for our attention.

Our phones are beeping and pinging with new alerts to messages, likes and comments and our colleagues are complaining about the latest company initiative is designed to get us to do more work and spend less time at home.

All these distractions result in us multitasking where our attention is switching between one crisis and the next.

Multitasking is a problem. But how to stop multitasking?

How bad really is multitasking?

It dilutes your focus and attention so even the easiest of tasks become much harder and take longer to complete.

Studies have shown that while you think you are multitasking, you are in fact task switching, which means your attention is switching between two or more pieces of work and that depletes the energy resources you have to do your work.

This is why, even though you may have done little to no physical activity, you arrive home at the end of the day feeling exhausted and not in the mood to do anything.

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We know it is not a good way to get quality work done, but the demands for out attention persist and rather than reduce, are likely to increase as the years go by.

So what to do about it?

Ways to stop multitasking and increase productivity

Now, forget about how to multitask!

Here are a few strategies on how to stop multitasking so you can get better quality and more work done in the time you have each working day:

1. Get enough rest

When you are tired, your brain has less strength to resist even the tiniest attention seeker. This is why when you find your mind wandering, it is a sign your brain is tired and time to take a break.

This does not just mean taking breaks throughout the day, it also means making sure you get enough sleep every day.

When you are well rested and take short regular breaks throughout the day your brain is fully refuelled and ready to focus in on the work that is important.

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2. Plan your day

When you don’t have a plan for the day, the day will create a plan for you. When you allow outside influences to take control of your day, it is very hard not to be dragged off in all directions.

When you have a plan for the day, when you arrive at work your brain knows exactly what it is you want to accomplish and will subconsciously have prepared itself for a sustained period of focused work.

Your resistance to distractions and other work will be high and you will focus much better on the work that needs doing.

3. Remove everything from your desk and screen except for the work you are doing

I learned this one a long time ago. In my previous work, I worked in a law office and I had case files to deal with. If I had more than one case file on my desk at any one time, I would find my eyes wandering over the other case files on my desk when I had something difficult to do.

I was looking for something easier. This meant often I was working on three or four cases at one time and that always led to mistakes and slower completion.

Now when I am working on something, I am in full-screen mode where all I can see is the work I am working on right now.

4. When at your desk, do work

We are creatures of habit. If we do our online shopping and news reading at our desks as well as our work, we will always have the temptation to be doing stuff that we should not be doing at that moment.

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Do your online shopping from another place—your home or from your phone when you are having a break—and only do your work when at your desk. This conditions your brain to focus in on your work and not other distractions.

5. Learn to say no

Whenever you hear the phrase “learn to say no,” it does not mean going about being rude to everyone. What it does mean is delay saying yes.

Most problems occur when we say “yes” immediately. We then have to spend an inordinate amount of energy thinking of ways to get ourselves out of the commitment we made.

By saying “let me think about it” or “can I let you know later” gives you time to evaluate the offer and allows you to get back to what you were doing quicker.

6. Turn off notifications on your computer

For most of us, we still use computers to do our work. When you have email alert pop-ups and other notifications turned on, they will distract you no matter how strong you feel.

Turn them off and schedule email reviewing for times between doing your focused work. Doing this will give you a lot of time back because you will be able to remain focused on the work in front of you.

7. Find a quiet place to do your most important work

Most workplaces have meeting rooms that are vacant. If you do have important work to get done, ask if you can use one of those rooms and do your work there.

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You can close the door, put on your headphones and just focus on what is important. This is a great way to remove all the other, non-important, tasks demanding your attention and just focus on one piece of work.

The bottom line

Focusing on one piece of work at a time can be hard but the benefits to the amount of work you get done are worth it. You will make fewer mistakes, you will get more done and will feel a lot less tired at the end of the day.

Make a list of the four or five things you want to get done the next day before you finish your work for the day and when you start the day, begin at the top of the list with the first item.

Don’t start anything else until you have finished the first one and then move on to the second one. This one trick will help you to become way more productive.

Featured photo credit: Unsplash via unsplash.com

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