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9 Ways To Give Great And Positive Feedback

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9 Ways To Give Great And Positive Feedback

No matter what level you’re at in a company, you’re inevitably going to need to provide feedback sooner or later. Whether it’s your boss, coworkers, or subordinates, someone’s going to slack or make a mistake. When that time comes, you can give feedback confidently with these nine tips.

1. Provide Warning

    No matter how good your intentions, some people just don’t respond well to criticism. Be mindful of this. It’s always best to ask prior to providing feedback. This will mentally prepare the other person for any criticism they’re about to receive. Take them aside to avoid embarrassing them in front of other people, which will immediately put them on the defensive.

    2. Be Timely

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      If you’ve ever housebroken a pet, you’re aware feedback has to be provided immediately. If you wait too long to explain to someone they’re doing something wrong, you’ll be fighting a habit rather than a mistake. Habits are hard to break, so don’t delay in correcting unproductive behaviors.

      3. Focus on Processes

        Never point out flaws in a person – this will be taken as a personal attack. The reason people believe in concepts like luck and fate is because they have trouble internalizing mistakes. You’re not about to change this, no matter how much of a people person you think you are. Instead, point out a flawed process they’re following. This allows them the out of not knowing the correct procedure and making a change.

        4. Be Straightforward

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          Don’t dance around a subject. People prefer a direct criticism (“Your breath stinks.”) over a veiled one (“Have you tried this new gum?”). You may think you’re being polite, but you’re just making things worse. Don’t waste people’s time beating around the bush; come out and say specifically what was done wrong.

          5. Explain the Why

            Don’t just tell someone to start doing something another way – that won’t stick. Explain to them how their incorrect procedure affects the full process. Let them know why they need to change what they’re doing. Hearing that auditors are looking for certain things or that more money can be made by doing things a certain way makes more of an impact than just telling them “because I said so.”

            6. Suggest Alternatives

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              There’s always more than one way to do things. Don’t just tell someone the way they’re doing things won’t work – give them options for different ways that will work. Find a compromise between what they’re doing and what you want them to do. It helps to prepare what you want to say in advance so you don’t find yourself stuck.

              7. Be Gracious

                Always focus on the positives. For every negative point you have to cover with the person, counter it by mentioning something positive. Just make sure you keep a 1:1 ratio or you run the risk of your actual criticism being lost. People only remember at most 70% of what they hear, so balancing the positive and negative is essential to ensure you get your point across without sugarcoating it or being mean.

                8. Avoid Shaming or Threatening

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                  The more you rule with an iron fist, the more likely people are to rebel. Look at the world around you: oppressed people always rise against their rulers, and those dictators have weapons. If you’re working in a cubicle, you’re certainly not going to scare anyone. Instead you’ll likely end up in trouble yourself. Treat people with respect, and they’ll respect you back. Treat them like they’re beneath you, and they’ll either leave or work against you.

                  9. Solicit Feedback

                    Feedback is a two-way street. When giving feedback, encourage feedback on how you’re doing. You may learn something new about yourself, or you may learn the person’s true feelings. By encouraging open communication, you’re leaving room for everyone to improve, which is great for business in the long run.

                    Featured photo credit: DT via pixabay.com

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                    Last Updated on January 27, 2022

                    5 Unexpected Places to Boost Your Productivity

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                    5 Unexpected Places to Boost Your Productivity

                    The environment of a typical office or a quiet library may sometimes lessen your productivity as the unchanging views fail to stimulate your senses and keep your brain running. If you are the kind that dislikes absolute silence or minimal noise when working, these unexpected places to work may boost your productivity level!

                    1. Coffee shops

                    Research has shown that an adequate amount of ambient noise stimulates your senses and keeps you alert. Where else better to find some chatter and clatter to boost your creative juices? Working in the coffee shop also guarantees something else: unlimited supplies of caffeine!

                    Caffeine wakes you up by fooling adenosine receptors and speeds transmitting activities up in your nerve cells.If you do decide to try this place out, make sure that your work computer is facing the coffee shop customers so you will be less likely to procrastinate or go to inappropriate sites because people are secretly watching you.

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                    If your workplace requires you to be in the office, try this website and/or phone app that provides you with sounds from coffee shops around the world. Want to work at a cafe in Paris? No problem, it’s just a button away.

                    2. Cafeterias

                    Similar to coffee shops, company cafeteria or food courts provide consistent noise and the smell of food. The aroma of food makes you look forward to your next break and should motivate you to complete your work.

                    The act of eating likewise keeps your brain alert and produces dopamine. But make sure only to snack and stay around 60% full so that each bite is rewarding and invigorating. Snacking every 90 minutes should keep your brain balanced enough to focus on the work at hand.

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                    3. Empty University Classrooms  

                    Whether or not you’re an university student, we have all been a student at some point in our lives. And when you’re in a classroom, your brain is primed to stay focused because you have been conditioned to concentrate in class. In comparison to your bedroom, where your brain is primed to relax, sleep and have fun, the environment of the classroom triggers your memory to stay alert (unless you never listened in class) and work.

                    If you do decide to try working in an empty university classroom, be sure to bring a studious friend. Once you see that your friend or coworker is working hard, you would feel guilty for procrastinate and be more competitive.

                    Ever heard of environmental context-dependent memory? Research has shown that environmental context influences the way we encode information. If you study in the same place you first learned the material, your chances of recalling the information are significantly increased. Use environmental cues to your advantage so you spend less time doing more work!

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                    4. Outdoors

                    Fresh air, sunlight, cool breeze. Talk about getting your vitamin Ds the natural way. A healthy body is crucial to being productive. If you have a porch, use it to maximize your productivity!

                    On a cool day, the crisp air is good for waking your brain up. If your work station is indoors and poorly ventilated, the build up of carbon dioxide will cause your brain to be less active, hence, less productive. Try to bring some work to a park nearby or an unsheltered town square where you are exposed to the sun. Fresh air will vitalize your brain and the warm sunlight will bring a smile to your face.

                    5. The Shower 

                    Many people experience their “Aha!” moments when they’re in the shower. Why is that? The hot water helps with circulation and improves blood flow to your brain, giving it more oxygen and nourishment to break down your work block.

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                    If you aren’t motivated to work or feeling bored, a good shower will not only open up your pores, but also give your brain a boost of energy. Keep a waterproof white board and markers in the washroom so you will never lose those wonderful ideas again!

                    Featured photo credit: Thomas Franke via unsplash.com

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