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9 Ways To Give Great And Positive Feedback

9 Ways To Give Great And Positive Feedback

No matter what level you’re at in a company, you’re inevitably going to need to provide feedback sooner or later. Whether it’s your boss, coworkers, or subordinates, someone’s going to slack or make a mistake. When that time comes, you can give feedback confidently with these nine tips.

1. Provide Warning

    No matter how good your intentions, some people just don’t respond well to criticism. Be mindful of this. It’s always best to ask prior to providing feedback. This will mentally prepare the other person for any criticism they’re about to receive. Take them aside to avoid embarrassing them in front of other people, which will immediately put them on the defensive.

    2. Be Timely

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      If you’ve ever housebroken a pet, you’re aware feedback has to be provided immediately. If you wait too long to explain to someone they’re doing something wrong, you’ll be fighting a habit rather than a mistake. Habits are hard to break, so don’t delay in correcting unproductive behaviors.

      3. Focus on Processes

        Never point out flaws in a person – this will be taken as a personal attack. The reason people believe in concepts like luck and fate is because they have trouble internalizing mistakes. You’re not about to change this, no matter how much of a people person you think you are. Instead, point out a flawed process they’re following. This allows them the out of not knowing the correct procedure and making a change.

        4. Be Straightforward

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          Don’t dance around a subject. People prefer a direct criticism (“Your breath stinks.”) over a veiled one (“Have you tried this new gum?”). You may think you’re being polite, but you’re just making things worse. Don’t waste people’s time beating around the bush; come out and say specifically what was done wrong.

          5. Explain the Why

            Don’t just tell someone to start doing something another way – that won’t stick. Explain to them how their incorrect procedure affects the full process. Let them know why they need to change what they’re doing. Hearing that auditors are looking for certain things or that more money can be made by doing things a certain way makes more of an impact than just telling them “because I said so.”

            6. Suggest Alternatives

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              There’s always more than one way to do things. Don’t just tell someone the way they’re doing things won’t work – give them options for different ways that will work. Find a compromise between what they’re doing and what you want them to do. It helps to prepare what you want to say in advance so you don’t find yourself stuck.

              7. Be Gracious

                Always focus on the positives. For every negative point you have to cover with the person, counter it by mentioning something positive. Just make sure you keep a 1:1 ratio or you run the risk of your actual criticism being lost. People only remember at most 70% of what they hear, so balancing the positive and negative is essential to ensure you get your point across without sugarcoating it or being mean.

                8. Avoid Shaming or Threatening

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                  The more you rule with an iron fist, the more likely people are to rebel. Look at the world around you: oppressed people always rise against their rulers, and those dictators have weapons. If you’re working in a cubicle, you’re certainly not going to scare anyone. Instead you’ll likely end up in trouble yourself. Treat people with respect, and they’ll respect you back. Treat them like they’re beneath you, and they’ll either leave or work against you.

                  9. Solicit Feedback

                    Feedback is a two-way street. When giving feedback, encourage feedback on how you’re doing. You may learn something new about yourself, or you may learn the person’s true feelings. By encouraging open communication, you’re leaving room for everyone to improve, which is great for business in the long run.

                    Featured photo credit: DT via pixabay.com

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                    Last Updated on September 20, 2018

                    8 Ways to Train Your Brain to Learn Faster and Remember More

                    8 Ways to Train Your Brain to Learn Faster and Remember More

                    You go to the gym to train your muscles. You run outside or go for hikes to train your endurance. Or, maybe you do neither of those, but still wish you exercised more.

                    Well, here is how to train one of the most important parts of your body: your brain.

                    When you train your brain, you will:

                    • Avoid embarrassing situations. You remember his face, but what was his name?
                    • Be a faster learner in all sorts of different skills. No problem for you to pick up a new language or new management skill.
                    • Avoid diseases that hit as you get older. Alzheimer’s will not be affecting you.

                    So how to train your brain and improve your cognitive skills?

                    1. Work your memory

                    Twyla Tharp, a NYC-based renowned choreographer has come up with the following memory workout:

                    When she watches one of her performances, she tries to remember the first twelve to fourteen corrections she wants to discuss with her cast without writing them down.

                    If you think this is anything less than a feat, then think again. In her book The Creative Habit she says that most people cannot remember more than three.

                    The practice of both remembering events or things and then discussing them with others has actually been supported by brain fitness studies.

                    Memory activities that engage all levels of brain operation—receiving, remembering and thinking—help to improve the function of the brain.

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                    Now, you may not have dancers to correct, but you may be required to give feedback on a presentation, or your friends may ask you what interesting things you saw at the museum. These are great opportunities to practically train your brain by flexing your memory muscles.

                    What is the simplest way to help yourself remember what you see? Repetition.

                    For example, say you just met someone new:

                    “Hi, my name is George”

                    Don’t just respond with, “Nice to meet you”. Instead, say, “Nice to meet you George.”

                    Got it? Good.

                    2. Do something different repeatedly

                    By actually doing something new over and over again, your brain wires new pathways that help you do this new thing better and faster.

                    Think back to when you were three years old. You surely were strong enough to hold a knife and a fork just fine. Yet, when you were eating all by yourself, you were creating a mess.

                    It was not a matter of strength, you see. It was a matter of cultivating more and better neural pathways that would help you eat by yourself just like an adult does.

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                    And guess what? With enough repetition you made that happen!

                    But how does this apply to your life right now?

                    Say you are a procrastinator. The more you don’t procrastinate, the more you teach your brain not to wait for the last minute to make things happen.

                    Now, you might be thinking “Duh, if only not procrastinating could be that easy!”

                    Well, it can be. By doing something really small, that you wouldn’t normally do, but is in the direction of getting that task done, you will start creating those new precious neural pathways.

                    So if you have been postponing organizing your desk, just take one paper and put in its right place. Or, you can go even smaller. Look at one piece of paper and decide where to put it: Trash? Right cabinet? Another room? Give it to someone?

                    You don’t actually need to clean up that paper; you only need to decide what you need to do with it.

                    That’s how small you can start. And yet, those neural pathways are still being built. Gradually, you will transform yourself from a procrastinator to an in-the-moment action taker.

                    3. Learn something new

                    It might sound obvious, but the more you use your brain, the better its going to perform for you.

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                    For example, learning a new instrument improves your skill of translating something you see (sheet music) to something you actually do (playing the instrument).

                    Learning a new language exposes your brain to a different way of thinking, a different way of expressing yourself.

                    You can even literally take it a step further, and learn how to dance. Studies indicate that learning to dance helps seniors avoid Alzheimer’s. Not bad, huh?

                    4. Follow a brain training program

                    The Internet world can help you improve your brain function while lazily sitting on your couch. A clinically proven program like BrainHQ can help you improve your memory, or think faster, by just following their brain training exercises.

                    5. Work your body

                    You knew this one was coming didn’t you? Yes indeed, exercise does not just work your body; it also improves the fitness of your brain.

                    Even briefly exercising for 20 minutes facilitates information processing and memory functions. But it’s not just that–exercise actually helps your brain create those new neural connections faster. You will learn faster, your alertness level will increase, and you get all that by moving your body.

                    Now, if you are not already a regular exerciser, and already feel guilty that you are not helping your brain by exercising more, try a brain training exercise program like Exercise Bliss.

                    Remember, just like we discussed in #2, by training your brain to do something new repeatedly, you are actually changing yourself permanently.

                    6. Spend time with your loved ones

                    If you want optimal cognitive abilities, then you’ve got to have meaningful relationships in your life.  Talking with others and engaging with your loved ones helps you think more clearly, and it can also lift your mood.

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                    If you are an extrovert, this holds even more weight for you. At a class at Stanford University, I learned that extroverts actually use talking to other people as a way to understand and process their own thoughts.

                    I remember that the teacher told us that after a personality test said she was an extrovert, she was surprised. She had always thought of herself as an introvert. But then, she realized how much talking to others helped her frame her own thoughts, so she accepted her new-found status as an extrovert.

                    7. Avoid crossword puzzles

                    Many of us, when we think of brain fitness, think of crossword puzzles. And it’s true–crossword puzzles do improve our fluency, yet studies show they are not enough by themselves.

                    Are they fun? Yes. Do they sharpen your brain? Not really.

                    Of course, if you are doing this for fun, then by all means go ahead. If you are doing it for brain fitness, then you might want to choose another activity

                    8. Eat right – and make sure dark chocolate is included

                    Foods like fish, fruits, and vegetables help your brain perform optimally. Yet, you might not know that dark chocolate gives your brain a good boost as well.

                    When you eat chocolate, your brain produces dopamine. And dopamine helps you learn faster and remember better. Not to mention, chocolate contains flavonols, antioxidants, which also improve your brain functions.

                    So next time you have something difficult to do, make sure you grab a bite or two of dark chocolate!

                    The bottom line

                    Now that you know how to train your brain, it’s actually time to start doing.

                    Don’t just consume this content and then go on with your life as if nothing has changed. Put this knowledge into action and become smarter than ever!

                    Featured photo credit: Unsplash via unsplash.com

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