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15 Inspiring Books Every Leader Should Not Miss

15 Inspiring Books Every Leader Should Not Miss

The ideas and stories we read as leaders shape us. To improve your leadership, take the time to read these important books. You will learn from the giants of history and pick up new skills that will help you to grow further.

1. “Good to Great” by Jim Collins

Good To Great Book by Jim Collins

    Jim Collins has earned a reputation as one of the best business authors and researchers of his generation. I have read several of his books and recommend starting with this title. For leaders in corporate America, this book is outstanding. In their chapter on leadership, the authors demolish the claim that egocentric CEOs are required for companies to achieve greatness.

    For an introduction to the ideas, read Good To Great by Jim Collins, an article that provides an overview of the book’s key ideas.

    Buy “Good to Great” on Amazon.

    2. “Getting Things Done” by David Allen

    Getting Things Done by David Allen

      Self-management and organization are essential for leaders. While some leaders have assistants to aid them, an assistant cannot help if you do not provide direction on what you want.

      David Allen’s classic book on organization provides a comprehensive system to organize your life and stay focused on priorities. After all, if you are distracted with your email inbox, you will never have the capacity to develop your people.

      Buy “Getting Things Done” on Amazon.

      3. “Washington: A Life” by Ron Chernow

      Washington A Life by Ron Chernow

        Leaders study other leaders. Washington himself studied Alexander the Great and Julius Caesar. This sweeping 800 page biography ranks as one of the best biographies I have ever read.

        As America’s first president and a central leader during the Revolutionary War, Washington holds a special place in the history of world leadership. Yet, I was most surprised to learn that Washington often avoided taking leadership roles because he was concerned that he would be labelled a dictator or would-be king.

        The book is also excellent in showing how Washington dealt with teams during the war and the presidency.

        Buy “Washington: A Life” on Amazon.

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        4. “Mastery” by Robert Greene

        Mastery by Robert Greene

          Leadership (and power) comes in many forms. In this book, Robert Greene explains how to become a master in a given field. The book covers mastery from a variety of approaches.

          For example, Green strongly encourages aspiring masters to apprentice themselves to masters who can teach them new skills and accelerate their growth. Whether you seek to achieve excellence in art, technology, business or another field, do yourself a favor and read this book.

          Buy “Mastery” on Amazon.

          5. “Developing The Leader Within You” by John C. Maxwell

          Developing The Leader Within You by John C Maxwell

            “The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” – John C. Maxwell

            Maxwell has made a name for himself as one of America’s top experts on leadership. I read this book last year when a friend gave it to me. Why should you read this book?

            Maxwell makes the point that leadership ability starts with your character and abilities. One of my favorite observations from the book: that problem solving is the quickest way to gain leadership. The book is also full of thought provoking comments and workbook style sections to help you put the ideas into action.

            Buy “Developing The Leader Within You” on Amazon.

            6. “Churchill: A Life” by Sir Martin Gilbert

            Churchill A Life by Sir Martin Gilbert

              “To improve is to change; to be perfect is to change often.” – Winston Churchill

              This one volume biography of Churchill offers an outstanding introduction to one of the greatest leaders of the 20th century. Written by Churchill’s official biographer, this book is a serious read that took me weeks to work through.

              Gilbert works through Churchill’s long career – in the Army, in the House of Commons and his leadership during the World Wars. For leaders seeking inspiration, I recommend studying Churchill for several reasons.

              First, Churchill was a master public speaker and writer: he won the Noble Prize in Literature in 1953. So his works are definitely worth studying.

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              Second, Churchill faced the challenge of leading his country through terrible wars: if you are working through a difficult task, Churchill can inspire you.

              Buy “Churchill: A Life” on Amazon.

              7. “The Effective Executive” by Peter F. Drucker

              The Effective Executive by Peter Drucker

                Peter Drucker (1909-2005) was one of the most influential management thinkers in American history. This short book is an excellent companion to “Getting Things Done” referenced above. This book provides clear recommendations to help leaders master their time and make decisions effectively.

                These key skills separate top leaders from those who struggle to make an impact. Mark Horstman, the co-founder of the Manager Tools consulting firm, has read this classic book multiple times.

                Buy “The Effective Executive” on Amazon.

                8. “Made to Stick: Why Some Ideas Survive and Others Die” by Chip and Dan Heath

                Made to Stick by Chip and Dan Heath

                  Published in 2007, this book is a must read for leaders seeking to communicate a message to the world. Whether you are launching a new product, fundraising for a cause or simply making an impact, “Made To Stick” is well worth reading.

                  For example, memorable ideas tend to be unexpected or have some surprising aspect. To learn the other key aspects of why some ideas fail and others succeed, read the book.

                  Buy “Made To Stick” on Amazon.

                  9. “Man’s Search for Meaning” by Viktor E. Frankl

                  Man's Search for Meaning by Viktor Frankl

                    After seeing this book recommended over and over again, I finally read this book in December 2014. And it is no wonder this book comes so highly recommended.

                    Frankl shares his experience of enduring concentration camps during the Second World War and what he learned from the experience. For leaders who are struggling through a time of great suffering, Frankl’s book may be exactly what you need to gain a new perspective.

                    Buy “Man’s Search for Meaning” on Amazon.

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                    10. “The Ascent of Money: A Financial History of the World” by Niall Ferguson

                    The Ascent of Money

                      Leaders need to know how the world of money works. For those seeking the big picture perspective, Ferguson’s book is one of the best books I have read on economic history. He explains the long relationship between risk and money.

                      In addition, he also looks at the history of bubbles – the Dot Com bubble of 2000 and the housing bubble of the 2000s are only the latest installments in a much longer story. Reading books like this gives leaders the ability to ask better questions and handle money more effectively.

                      Buy “The Ascent of Money” by Amazon.

                      11. “Tribes” by Seth Godin

                      Tribes Book Cover

                        Godin first made his name as a marketing expert and has now moved on to broader questions of leadership and personal development. “Tribes” makes the point that digital tools allow almost anyone to become a leader. Godin shows that resources and tools are no longer the main restriction on leaders.

                        Instead, leaders are only limited by their courage to stand up and organize a tribe around their shared interests. If you are looking for a book with practical ideas that you can read in a few days, “Tribes” is the book for you.

                        Getting started leading a tribe doesn’t have to be difficult because we are living in project world. You don’t need outside funding to start a project or a tribe, you simply need ideas and some digital tools.

                        Buy “Tribes” on Amazon.

                        12. “The Success Principles: How To Get From Where You Are to Where You Want to Be” by Jack Canfield

                        The Success Principles

                          Jack Canfield’s books and training programs have changed the lives of people around the world. I started by listening to this book on audio from Audible.com a few months ago. However, I found the book so valuable that I was happy to go on and buy the 10th anniversary edition in book form.

                          The principles in the book – such as “Take 100% responsibility for your life” – are absolutely essential for leaders to absorb and practice. The book combines both foundation principles (e.g. on goal setting, visualization etc) and tactical recommendations on networking and advice to help you achieve your financial goals.

                          Buy “The Success Principles” from Amazon.

                          13. “The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution” by Walter Isaacson

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                          The Innovators Book Cover

                            As leaders, we regularly make use of digital technology. Yet, do you ever wonder where all our technological marvels came from? In this sweeping book of history, Isaacson introduces the reader to the many innovators that made the digital age possible.

                            For leaders, the greatest lesson from this book is how often teams and cooperation made a difference. Very few technologies of note were solely created and promoted by a single individual – that means we can all do to improve our team work skills.

                            Buy “The Innovators” on Amazon.

                            14. “The Five Dysfunctions of a Team” by Patrick Lencioni

                            The Five Dysfunctions of a Team

                              What comes to mind when you think of teams? Do you think of a group of people coming together to achieve a challenging program? Or, do you think of a group that struggles to get real work done?

                              When you lead people, especially if you are a leader of leaders, mastering the art of team work matters. Lencioni explains the factors that prevents teams from operating at a high level, such as a fear of results and a lack of trust.

                              If you struggle with most business books, you will probably enjoy Lencioni’s style. He shares his principles through stories that are engaging and entertaining to read.

                              Buy “The Five Dysfunctions of a Team” from Amazon.

                              15. “How to Win Friends & Influence People” by Dale Carnegie

                              How To Win Friends and Influence People

                                This classic book appears on many lists of top business books for a good reason. It is an excellent introduction to the people skills leaders need. Modern readers may find some of the language and examples in the book out of date, but do not let that stop you from reading.

                                Carnegie’s book offers great tips to help you relate to other people (especially helpful if you are in sales or management). After all, making that connection with other people is a key leadership quality.

                                Buy “How To Win Friends and Influence People” on Amazon.

                                Featured photo credit: Untitled/ Joe St.Pierre via flickr.com

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                                Bruce Harpham

                                Bruce Harpham is a Project Management Professional and Founder and CEO of Project Management Hacks.

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                                Last Updated on January 6, 2021

                                14 Ideas on How to Measure Productivity to Make Progress

                                14 Ideas on How to Measure Productivity to Make Progress

                                Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

                                In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

                                For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

                                For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

                                Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

                                Knowing this information we can now better determine what course of action to take with salesperson #1.

                                Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

                                How to Measure Productivity With Management Techniques

                                Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

                                1. Identify Long and Short-Term Goals

                                Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

                                For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

                                2. Break Down Goals Into Smaller Weekly Objectives

                                Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

                                Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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                                Productivity = number of new customers ÷ number of sales calls made

                                3. Create a System

                                Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

                                This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

                                You can do the same thing and just adapt it to your business.

                                Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

                                Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

                                4. Evaluate, Evaluate, Evaluate!

                                We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

                                If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

                                Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

                                Just remember that you and your management style contribute directly to your employees’ productivity.

                                5. Use a Ratings Scale

                                Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

                                Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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                                It’s also a good way to track long-term progress and growth in areas that need improvement.

                                6. Hire “Mystery Shoppers”

                                This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

                                You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

                                You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

                                7. Offer Feedback Forms

                                Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

                                First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

                                Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

                                You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

                                8. Track Cost Effectiveness

                                This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

                                Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

                                Having this information is very useful in forecasting expenses and estimating budgets.

                                9. Use Self-Evaluations

                                Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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                                Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

                                10. Monitor Time Management

                                This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

                                Time Management Tips to Improve Productivity

                                  The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

                                  While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

                                  11. Analyze New Customer Acquisition

                                  We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

                                  Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

                                  For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

                                  Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

                                  Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

                                  From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

                                  12. Utilize Peer Feedback

                                  This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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                                  Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

                                  Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

                                  It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

                                  13. Encourage Innovation and Don’t Penalize Failure

                                  When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

                                  Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

                                  Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

                                  14. Use an External Evaluator

                                  Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

                                  They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

                                  While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

                                  Final Thoughts

                                  These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

                                  The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

                                  The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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                                  Featured photo credit: William Iven via unsplash.com

                                  Reference

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