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Everyone Should Learn These 15 Management Skills To Be A Better Person

Everyone Should Learn These 15 Management Skills To Be A Better Person

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    Anyone in the professional world knows and understand the importance of a manager in business, managers bring organisation and order amongst diverse crowds, another overlooked role of management skills is how it can help in your personal life and how you engage with others.

    The list below outlines management skills (not taught in business school) that can help both your professional and private life

    1. Have great people skills

    People skills as defined by the business dictionary are “a set of skills enabling a person to get along with others, to communicate ideas effectively to achieve personal or business goals”. Most of our events around in life are centered on interacting with people. Effective leaders who get things done possess such abilities, they interact with different kinds of subordinates, from lazy ones to hardworking ones and even their least favorite person but they have mastered how to manage people for more effective results. This is a great ability to own in life as it creates a more pleasant environment not just for you but the people around you.

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      2. Increase your Emotional Quotient

      EQ, also known as emotional intelligence. Being in a leadership position, people often look up to you in the midst of crisis. Being able to empathize with others is what true leaders are made of. Emotional intelligence is being able to take others feeling into consideration yet still making rational decisions that benefits all parties involved. One such leader is Nelson Mandela. A freedom fighter who brought democracy to South Africa during the apartheid era. None of this would’ve been achieved had he not chosen to get rid of negative and toxic emotions and the anger that fed the black South Africans

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      nelson mandela

        3. Have good motivational skills

        Any manager who wishes to be better than ordinary knows that a chain is only as strong as its weakest link. Being able to motivate employees and get them as amped about the project as you are, is a rare gift. Great management is not about throwing your weight around trying to show whose boss, buts it’s about being of service. One such man is Martin Luther King Jr, an activist of the civil right movement in the USA and it all started with a dream, a dream where everyone would be treated equally despite their race and that motivated thousands to join in the movement and fight for racial equality. Moral of the story, majority of people appreciate being around those who have a positive outlook in life and that is what sets leaders apart.

        martin-luther-king-jr-day-L-xGOagM1

          4. Be a game changers

          Good management work well on the system, great management changes the system. It’s that word again, innovation. It’s not about being a rebel and fighting the system, but it’s about asking the why question. You don’t always have to follow the latest trends, sometimes even the little changes bring about revolutions to human civilization If that is too dramatic for you, just look at the iPad, Disney and many other greats who started with a single step.

          steve-jobs-quotes-innovation

            5. Have a vision

            AMC broadcasts a TV series called The Walking Dead, this may need no introduction for most but for those who do not know the show, the lead character is a man named Rick Grimes, played by Andrew Lincoln. The character is fictitious but still has a skill that every great manager should possess, having a vision, communicating that vision and seeing it through to the end. The plot is centered on the Zombie apocalypse and in season 3 of the series, his team of survivors see a prison, and while the rest are content to be on their merry way, Rick convinces the team to stay, he then persuades them of ridding the prison from the zombies and after that, just like he envisaged, they were able to turn the prison into a habitable and safe haven. Whether you believe in Zombies or not, you cannot doubt that having a vision and getting your team to not only see it but believe in it being a reality is the kind of cloth true leadership is cut from

            steve jobs vision

              6. Have great public speaking skills

              Every manager is a communicator. Effective communication is crucial to those you manage to understand instructions given. More than that you should be able to speak publicly in an irreproachable manner. This point ties up with motivation, people skills and sharing visions. Speaking to big crowds to get your point across is also a good self-esteem booster, you will find yourself mentally stimulated and it forces you to become a person with valuable insights and opinions to share with others.

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              public speaking

                7. Listening skills

                This is most important especially for managers who deal with big teams. Listening skills may sound obvious but it’s one many lack. The ability to; hear someone, understand them, sympathize with them, be on the lookout for ideas, watch out for body language, be attentive to the tone used, wait patiently for the person speaking to finish without interrupting – no matter how valid your point-, remove all other distractions and still put the person at ease all in a matter of minutes, is indeed something worth accomplishing. When you listen you become more objective, people feel respected when they know you’ve heard them out and can give rational reasons as to why or why not. Listening also makes you appear smarter.

                listening

                  8. Great intra-personal skills

                  Intra-personal skills is basically being self-aware. Knowing oneself, understanding self and appreciating your innermost feelings. Yes, this is all about YOU! Do you know what your shortcomings are? Do you know where your limitations are, are you aware of your strengths, do you know what angers you most, have you mastered how to control it? These are typical questions intra-personal skills answer amongst many others. When you know who you are and what you want, not only will you find it easier to understand and tolerate others but you become less judgmental of peoples flaws, this also gives you willingness to help others and their short comings

                  silent-people-loudest-minds

                    9. Be decisive

                    This skill matters most in the midst of crisis where the only option is the right option. Great managers are able to make decisions quickly and effectively when the occasion calls for it Mark Zuckerberg says he wears the same outfit everyday so as to not waste time making decisions on futile matters. Your values do not have to be the same as Zuckerberg’s but the underlying principle is worth taking note. Decisiveness saves you more time than anything and it also helps with fast thinking skills, something we need every day.

                    decision
                      10.  Have conceptual skills

                      This is not just a skill required by CEO’s and executive directors. Conceptual skills as defined by education-portal.com are; the ability to think creatively and understand complicated or abstract ideas. Managers usually have to formulate ideas, plan, organize and strategize on execution. This skill helps with thinking and problem solving ability. When your mind is wired to always find solutions, you will find yourself solving even those matters that you thought were impossible to overcome. This makes your life much easier and more enjoyable.

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                      eientein

                        11. Be disciplined

                        The success of the Japanese economy is largely attributed to their uncanny ability to be self- disciplined. When mangers put down goals and targets that need to be accomplished, they lead by example and one such example is showing discipline. Not quitting and giving up until goals have been met. Doing what is required, when required without excuses. Discipline will help you achieve your personal goals, even something as big as starting your own business, because with discipline, whatever you put to mind you accomplish.

                        discipline

                          12. Be technologically savvy

                          This dos not require you to program software or code but knowing your computer is a survival skill in the 21st century. Managers in organisations are confronted by new in-house systems or applications and even basic databases, having Intel on new technology keeps you abreast and gives you competitive advantage. There is just no excuse to not knowing simple MS office. The web is full of information and online courses bridge any digital gap.

                          technology

                            13. Learn how to delegate

                            Most people in position of authority don’t delegate out of fear that no one can do the job like they can, and that is the wrong approach to it. In fact having someone do something completely different to how you get it done is sometimes the source of innovation in the organisation. Delegation gives others the opportunity to show their strengths as well, it allows for fair game and saves you time to focus on your priority list.

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                              14. Be a team builder

                              There is nothing better than a manager who build a sense of unity in an organisation. People work better in teams and even more so, can be very productive when they feel they belong. Great managers build good team spirit and always look out for their teams. People trust you more when they believe you have their best interest at heart.

                              team

                                15. Brush up on your skills

                                This is not just for managers but for everyone in general. Don’t fall into the trap of thinking that you’re done with school after a degree or writing board exam. The learning never stops. You can learn new skills as well or get the update on what’s new in your industry. The worse position to be in is irrelevant.

                                learning

                                  Becoming a better you is something worth striving for and what’s even more rewarding is not so much reaching your goals but who you become in pursuit of them.

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                                  Kayiba Mpoyi

                                  Writer by birth

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                                  Last Updated on January 15, 2021

                                  7 Ways To Have More Confident Body Language

                                  7 Ways To Have More Confident Body Language

                                  The popular idiomatic saying that “actions speak louder than words” has been around for centuries, but even to this day, most people struggle with at least one area of nonverbal communication. Consequently, many of us aspire to have more confident body language but don’t have the knowledge and tools necessary to change what are largely unconscious behaviors.

                                  Given that others’ perceptions of our competence and confidence are predominantly influenced by what we do with our faces and bodies, it’s important to develop greater self-awareness and consciously practice better posture, stance, eye contact, facial expressions, hand movements, and other aspects of body language.

                                  Posture

                                  First things first: how is your posture? Let’s start with a quick self-assessment of your body.

                                  • Are your shoulders slumped over or rolled back in an upright posture?
                                  • When you stand up, do you evenly distribute your weight or lean excessively to one side?
                                  • Does your natural stance place your feet relatively shoulder-width apart or are your feet and legs close together in a closed-off position?
                                  • When you sit, does your lower back protrude out in a slumped position or maintain a straight, spine-friendly posture in your seat?

                                  All of these are important considerations to make when evaluating and improving your posture and stance, which will lead to more confident body language over time. If you routinely struggle with maintaining good posture, consider buying a posture trainer/corrector, consulting a chiropractor or physical therapist, stretching daily, and strengthening both your core and back muscles.

                                  Facial Expressions

                                  Are you prone to any of the following in personal or professional settings?

                                  • Bruxism (tight, clenched jaw or grinding teeth)
                                  • Frowning and/or furrowing brows
                                  • Avoiding direct eye contact and/or staring at the ground

                                  If you answered “yes” to any of these, then let’s start by examining various ways in which you can project confident body language through your facial expressions.

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                                  1. Understand How Others Perceive Your Facial Expressions

                                  A December 2020 study by UC Berkeley and Google researchers utilized a deep neural network to analyze facial expressions in six million YouTube clips representing people from over 140 countries. The study found that, despite socio-cultural differences, people around the world tended to use about 70% of the same facial expressions in response to different emotional stimuli and situations.[1]

                                  The study’s researchers also published a fascinating interactive map to demonstrate how their machine learning technology assessed various facial expressions and determined subtle differences in emotional responses.

                                  This study highlights the social importance of facial expressions because whether or not we’re consciously aware of them—by gazing into a mirror or your screen on a video conferencing platform—how we present our faces to others can have tremendous impacts on their perceptions of us, our confidence, and our emotional states. This awareness is the essential first step towards

                                  2. Relax Your Face

                                  New research on bruxism and facial tension found the stresses and anxieties of Covid-19 lockdowns led to considerable increases in orofacial pain, jaw-clenching, and teeth grinding, particularly among women.[2]

                                  The National Institute of Dental and Craniofacial Research estimates that more than 10 million Americans alone have temporomandibular joint dysfunction (TMJ syndrome), and facial tension can lead to other complications such as insomnia, wrinkles, dry skin, and dark, puffy bags under your eyes.[3])

                                  To avoid these unpleasant outcomes, start practicing progressive muscle relaxation techniques and taking breaks more frequently throughout the day to moderate facial tension.[4] You should also try out some biofeedback techniques to enhance your awareness of involuntary bodily processes like facial tension and achieve more confident body language as a result.[5]

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                                  3. Improve Your Eye Contact

                                  Did you know there’s an entire subfield of kinesic communication research dedicated to eye movements and behaviors called oculesics?[6] It refers to various communication behaviors including direct eye contact, averting one’s gaze, pupil dilation/constriction, and even frequency of blinking. All of these qualities can shape how other people perceive you, which means that eye contact is yet another area of nonverbal body language that we should be more mindful of in social interactions.

                                  The ideal type (direct/indirect) and duration of eye contact depends on a variety of factors, such as cultural setting, differences in power/authority/age between the parties involved, and communication context. Research has shown that differences in the effects of eye contact are particularly prominent when comparing East Asian and Western European/North American cultures.[7]

                                  To improve your eye contact with others, strive to maintain consistent contact for at least 3 to 4 seconds at a time, consciously consider where you’re looking while listening to someone else, and practice eye contact as much as possible (as strange as this may seem in the beginning, it’s the best way to improve).

                                  3. Smile More

                                  There are many benefits to smiling and laughing, and when it comes to working on more confident body language, this is an area that should be fun, low-stakes, and relatively stress-free.

                                  Smiling is associated with the “happiness chemical” dopamine and the mood-stabilizing hormone, serotonin. Many empirical studies have shown that smiling generally leads to positive outcomes for the person smiling, and further research has shown that smiling can influence listeners’ perceptions of our confidence and trustworthiness as well.

                                  4. Hand Gestures

                                  Similar to facial expressions and posture, what you do with your hands while speaking or listening in a conversation can significantly influence others’ perceptions of you in positive or negative ways.

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                                  It’s undoubtedly challenging to consciously account for all of your nonverbal signals while simultaneously trying to stay engaged with the verbal part of the discussion, but putting in the effort to develop more bodily awareness now will make it much easier to unconsciously project more confident body language later on.

                                  5. Enhance Your Handshake

                                  In the article, “An Anthropology of the Handshake,” University of Copenhagen social anthropology professor Bjarke Oxlund assessed the future of handshaking in wake of the Covid-19 pandemic:[8]

                                  “Handshakes not only vary in function and meaning but do so according to social context, situation and scale. . . a public discussion should ensue on the advantages and disadvantages of holding on to the tradition of shaking hands as the conventional gesture of greeting and leave-taking in a variety of circumstances.”

                                  It’s too early to determine some of the ways in which Covid-19 has permanently changed our social norms and professional etiquette standards, but it’s reasonable to assume that handshaking may retain its importance in American society even after this pandemic. To practice more confident body language in the meantime, the video on the science of the perfect handshake below explains what you need to know.

                                  6. Complement Your Verbals With Hand Gestures

                                  As you know by now, confident communication involves so much more than simply smiling more or sounding like you know what you’re talking about. What you do with your hands can be particularly influential in how others perceive you, whether you’re fidgeting with an object, clenching your fists, hiding your hands in your pockets, or calmly gesturing to emphasize important points you’re discussing.

                                  Social psychology researchers have found that “iconic gestures”—hand movements that appear to be meaningfully related to the speaker’s verbal content—can have profound impacts on listeners’ information retention. In other words, people are more likely to engage with you and remember more of what you said when you speak with complementary hand gestures instead of just your voice.[9]

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                                  Further research on hand gestures has shown that even your choice of the left or right hand for gesturing can influence your ability to clearly convey information to listeners, which supports the notion that more confident body language is readily achievable through greater self-awareness and deliberate nonverbal actions.[10]

                                  Final Takeaways

                                  Developing better posture, enhancing your facial expressiveness, and practicing hand gestures can vastly improve your communication with other people. At first, it will be challenging to consciously practice nonverbal behaviors that many of us are accustomed to performing daily without thinking about them.

                                  If you ever feel discouraged, however, remember that there’s no downside to consistently putting in just a little more time and effort to increase your bodily awareness. With the tips and strategies above, you’ll be well on your way to embracing more confident body language and amplifying others’ perceptions of you in no time.

                                  More Tips on How to Develop a Confident Body Language

                                  Featured photo credit: Maria Lupan via unsplash.com

                                  Reference

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