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Everyone Should Learn These 15 Management Skills To Be A Better Person

Everyone Should Learn These 15 Management Skills To Be A Better Person

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    Anyone in the professional world knows and understand the importance of a manager in business, managers bring organisation and order amongst diverse crowds, another overlooked role of management skills is how it can help in your personal life and how you engage with others.

    The list below outlines management skills (not taught in business school) that can help both your professional and private life

    1. Have great people skills

    People skills as defined by the business dictionary are “a set of skills enabling a person to get along with others, to communicate ideas effectively to achieve personal or business goals”. Most of our events around in life are centered on interacting with people. Effective leaders who get things done possess such abilities, they interact with different kinds of subordinates, from lazy ones to hardworking ones and even their least favorite person but they have mastered how to manage people for more effective results. This is a great ability to own in life as it creates a more pleasant environment not just for you but the people around you.

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      2. Increase your Emotional Quotient

      EQ, also known as emotional intelligence. Being in a leadership position, people often look up to you in the midst of crisis. Being able to empathize with others is what true leaders are made of. Emotional intelligence is being able to take others feeling into consideration yet still making rational decisions that benefits all parties involved. One such leader is Nelson Mandela. A freedom fighter who brought democracy to South Africa during the apartheid era. None of this would’ve been achieved had he not chosen to get rid of negative and toxic emotions and the anger that fed the black South Africans

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      nelson mandela

        3. Have good motivational skills

        Any manager who wishes to be better than ordinary knows that a chain is only as strong as its weakest link. Being able to motivate employees and get them as amped about the project as you are, is a rare gift. Great management is not about throwing your weight around trying to show whose boss, buts it’s about being of service. One such man is Martin Luther King Jr, an activist of the civil right movement in the USA and it all started with a dream, a dream where everyone would be treated equally despite their race and that motivated thousands to join in the movement and fight for racial equality. Moral of the story, majority of people appreciate being around those who have a positive outlook in life and that is what sets leaders apart.

        martin-luther-king-jr-day-L-xGOagM1

          4. Be a game changers

          Good management work well on the system, great management changes the system. It’s that word again, innovation. It’s not about being a rebel and fighting the system, but it’s about asking the why question. You don’t always have to follow the latest trends, sometimes even the little changes bring about revolutions to human civilization If that is too dramatic for you, just look at the iPad, Disney and many other greats who started with a single step.

          steve-jobs-quotes-innovation

            5. Have a vision

            AMC broadcasts a TV series called The Walking Dead, this may need no introduction for most but for those who do not know the show, the lead character is a man named Rick Grimes, played by Andrew Lincoln. The character is fictitious but still has a skill that every great manager should possess, having a vision, communicating that vision and seeing it through to the end. The plot is centered on the Zombie apocalypse and in season 3 of the series, his team of survivors see a prison, and while the rest are content to be on their merry way, Rick convinces the team to stay, he then persuades them of ridding the prison from the zombies and after that, just like he envisaged, they were able to turn the prison into a habitable and safe haven. Whether you believe in Zombies or not, you cannot doubt that having a vision and getting your team to not only see it but believe in it being a reality is the kind of cloth true leadership is cut from

            steve jobs vision

              6. Have great public speaking skills

              Every manager is a communicator. Effective communication is crucial to those you manage to understand instructions given. More than that you should be able to speak publicly in an irreproachable manner. This point ties up with motivation, people skills and sharing visions. Speaking to big crowds to get your point across is also a good self-esteem booster, you will find yourself mentally stimulated and it forces you to become a person with valuable insights and opinions to share with others.

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              public speaking

                7. Listening skills

                This is most important especially for managers who deal with big teams. Listening skills may sound obvious but it’s one many lack. The ability to; hear someone, understand them, sympathize with them, be on the lookout for ideas, watch out for body language, be attentive to the tone used, wait patiently for the person speaking to finish without interrupting – no matter how valid your point-, remove all other distractions and still put the person at ease all in a matter of minutes, is indeed something worth accomplishing. When you listen you become more objective, people feel respected when they know you’ve heard them out and can give rational reasons as to why or why not. Listening also makes you appear smarter.

                listening

                  8. Great intra-personal skills

                  Intra-personal skills is basically being self-aware. Knowing oneself, understanding self and appreciating your innermost feelings. Yes, this is all about YOU! Do you know what your shortcomings are? Do you know where your limitations are, are you aware of your strengths, do you know what angers you most, have you mastered how to control it? These are typical questions intra-personal skills answer amongst many others. When you know who you are and what you want, not only will you find it easier to understand and tolerate others but you become less judgmental of peoples flaws, this also gives you willingness to help others and their short comings

                  silent-people-loudest-minds

                    9. Be decisive

                    This skill matters most in the midst of crisis where the only option is the right option. Great managers are able to make decisions quickly and effectively when the occasion calls for it Mark Zuckerberg says he wears the same outfit everyday so as to not waste time making decisions on futile matters. Your values do not have to be the same as Zuckerberg’s but the underlying principle is worth taking note. Decisiveness saves you more time than anything and it also helps with fast thinking skills, something we need every day.

                    decision
                      10.  Have conceptual skills

                      This is not just a skill required by CEO’s and executive directors. Conceptual skills as defined by education-portal.com are; the ability to think creatively and understand complicated or abstract ideas. Managers usually have to formulate ideas, plan, organize and strategize on execution. This skill helps with thinking and problem solving ability. When your mind is wired to always find solutions, you will find yourself solving even those matters that you thought were impossible to overcome. This makes your life much easier and more enjoyable.

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                      eientein

                        11. Be disciplined

                        The success of the Japanese economy is largely attributed to their uncanny ability to be self- disciplined. When mangers put down goals and targets that need to be accomplished, they lead by example and one such example is showing discipline. Not quitting and giving up until goals have been met. Doing what is required, when required without excuses. Discipline will help you achieve your personal goals, even something as big as starting your own business, because with discipline, whatever you put to mind you accomplish.

                        discipline

                          12. Be technologically savvy

                          This dos not require you to program software or code but knowing your computer is a survival skill in the 21st century. Managers in organisations are confronted by new in-house systems or applications and even basic databases, having Intel on new technology keeps you abreast and gives you competitive advantage. There is just no excuse to not knowing simple MS office. The web is full of information and online courses bridge any digital gap.

                          technology

                            13. Learn how to delegate

                            Most people in position of authority don’t delegate out of fear that no one can do the job like they can, and that is the wrong approach to it. In fact having someone do something completely different to how you get it done is sometimes the source of innovation in the organisation. Delegation gives others the opportunity to show their strengths as well, it allows for fair game and saves you time to focus on your priority list.

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                              14. Be a team builder

                              There is nothing better than a manager who build a sense of unity in an organisation. People work better in teams and even more so, can be very productive when they feel they belong. Great managers build good team spirit and always look out for their teams. People trust you more when they believe you have their best interest at heart.

                              team

                                15. Brush up on your skills

                                This is not just for managers but for everyone in general. Don’t fall into the trap of thinking that you’re done with school after a degree or writing board exam. The learning never stops. You can learn new skills as well or get the update on what’s new in your industry. The worse position to be in is irrelevant.

                                learning

                                  Becoming a better you is something worth striving for and what’s even more rewarding is not so much reaching your goals but who you become in pursuit of them.

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                                  Kayiba Mpoyi

                                  Writer by birth

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                                  Last Updated on April 11, 2019

                                  How to Improve Communication Skills for Workplace Success

                                  How to Improve Communication Skills for Workplace Success

                                  Possessing strong communication skills will help you in every phase of your life. This is especially true in the workplace.

                                  I have personally worked with several leaders who were masters of communication. A few were wonderful speakers who could tell a great story and get everyone in the room engaged. Those of us in attendance would walk away feeling inspired and eager to help with what came next. Others were very skilled at sharing a clear direction and job expectations.

                                  I knew exactly what was expected of me and how to achieve my goals. This was the foundation of an energized and vibrant role I was in. What I have found is strong communication skills are incredibly helpful and sometimes critical in how well we perform at work.

                                  Here we will take a look at how to improve communication skills for workplace success.

                                  How Communication Skills Help Your Success

                                  Strong communication skills pave the way for success in many ways. Let’s look at a few of the big ones.

                                  Create a Positive Experience

                                  Here are two examples of how well developed communication skills helps create a positive experience:

                                  When I first moved to the city I now live in, I began a job search. Prior to my first live interview, I was told an address to go to. Upon arriving at the address provided, I drove around and around attempting to find the location. After 15 minutes of circling and looking for the address, I finally grabbed a parking spot and set out on foot.

                                  What I discovered was the address was actually down an alley and only had the number over the door. No sign for the actual company. The person that gave me those very unclear directions provided a bad experience for me.

                                  Had they communicated the directions to get there in a clear manner, my experience would have been much better. Instead the entire experience started off poorly and colored the entire meeting.

                                  As a recruiter, I frequently provide potential candidates with information about a job I’m speaking to them about. In order to do this, I also provide a picture of the overall company, the group they might be joining, and how their role fits in and impacts the entire company.

                                  Time and time again I have been told by candidates that I have provided the clearest picture of a company and role they have ever heard. They have a positive experience when I clearly communicate to them. Even when the position does not work out for them, often times they will want to stay in touch with me due to the open communication and beneficial experience they had during the interviewing process.

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                                  Strong communication skills will provide a positive experience in virtually any interaction you have with someone.

                                  Help Leadership Skills

                                  It’s certainly a skill all its own to be able to lead others.

                                  Being a mentor and guiding others towards success is a major hallmark of great leaders. Another characteristic of effective leaders is the ability to communicate clearly.

                                  As I referenced above, having a leader who can plainly articulate the company’s mission and direction goes a really long way towards being the Captain of the boat that others want to follow. It’s like saying “here’s our destination and this is how we are going to get there” in a way that everyone can get on board with.

                                  Another critical component of everyone helping to sail the boat in the right direction is knowing what your portion is all about. How are you helping the boat move towards its destination in the manner than is consistent with the leaders’ vision?

                                  If you have a boss or a manager that can show you what it takes for not only you to be successful, but also how your performance helps the company’s success then you’ve got a winner. A boss with superior communication skills.

                                  Build Better Teams

                                  Most of us work in teams of some sort or another. During the course of my career, I have led teams up to 80 and also been an individual contributor.

                                  In my individual contributor roles, I have been part of a larger team. Even if you are in business for yourself, you have to interact with others in one manner or another.

                                  If you have strong communication skills, it helps to build better teams. This is true whether you are in an IT department with 100 other fellow programmers or if you own your own business and have customers or vendors you communicate with.

                                  When you showcase your robust ability to communicate well with others while interacting with them, you are building a better team.

                                  Now let’s jump in to how to improve communication skills to help you pave the way for your workplace success.

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                                  How to Improve Communication Skills for Workplace Success

                                  There are many tips, tricks, and techniques to improve communication skills. I don’t want to overwhelm you with too much information, so let’s focus on the things that will provide the biggest return on your time investment.

                                  Most of these tips will be fairly easy to become aware of but will take time and effort to implement. So let’s go!

                                  1. Listen

                                  Ever heard the saying you have two ears and one mouth for a reason? If you haven’t, then here’s the reason:

                                  Being a good listener is half the equation to being a good communicator.

                                  People who have the ability to really listen to someone can then actually answer questions in a meaningful way. If you don’t make the effort to actively listen, then you are really doing yourself and the other person a disservice in the communication department.

                                  Know that person who is chomping at the bit to open his or her mouth the second you stop talking? Don’t be that person. They haven’t listened to at least 1/2 of what you’ve said. Therefore the words that spill out of their mouth are going to be about 1/2 relevant to what you just said.

                                  Listen to someone completely and be comfortable with short periods of silence. Work on your listening skills first and foremost.

                                  2. Know Your Audience

                                  Knowing your audience is another critical component to having strong communication skills. The way you interact with your manager should be different than how you interact with your kids. This isn’t to say you need to be a different person with everyone you interact with. Far from it.

                                  Here is a good way to think about it:

                                  Imagine using your the same choice of words and body language you use with your spouse while interacting with your boss. That puts things in a graphic light!

                                  You want to ensure you are using the type of communication most relevant to your audience.

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                                  3. Minimize

                                  I have lunch with a business associate about 3 times a year. We’ve been talking for several years now about putting a business deal together.

                                  He is one of those people that simply overwhelms others with a lot of words. Sometimes when I ask him a question, I get buried beneath such an avalanche of words that I’m more confused than when I asked the question. Needless to say this is most likely a large portion of why we never put the deal together.

                                  Don’t be like my lunch business associate. The goal of talking to or communicating with someone is to share actual information. The goal is not to confuse someone, it’s to provide clarity in many cases.

                                  State what needs to be stated as succinctly as possible. That doesn’t mean you can’t have some pleasant conversation about the weather too.

                                  The point is to not create such an onslaught of words and information that the other person walks away more confused than when they started.

                                  4. Over Communicate

                                  So this probably sounds completely counter intuitive to what I just wrote about minimizing your communication. It seems like it might be but it’s not.

                                  What I mean by over communicating is ensuring that the other person understands the important parts of what you are sharing with them. This can be done simply yet effectively. Here’s a good example:

                                  Most companies have open enrollment for benefits for the employees in the fall. The company I work for has open enrollment from November 1 to 15. The benefits department will send out a communication to all employees around October 1st, letting them know open enrollment is right around the corner and any major changes that year. There’s also a phone number and email for people to contact them with any questions.

                                  Two weeks later, we all get a follow up email with basically the same information. We get a 3rd communication the week before open enrollment and another one 1 day before it starts.

                                  Finally we get 2 emails during enrollment reminding us when open enrollment ends.

                                  There’s minimal information, it’s more of a reminder. This is effective over communication.

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                                  5. Body Language

                                  The final critical component to how to improve communication skills for workplace success is body language. This is something most of us have heard about before but, a reminder is probably a good idea.

                                  When I am in a meeting with someone I am comfortable with, I tend to kind of slouch down in my chair and cross my arms. When I catch myself doing this, I sit up straight and uncross my arms. I remember that crossing arms can many times be interpreted as a sign of disagreement or conflict.

                                  In general, the best rule of thumb is to work towards having open body language whenever possible at work. This means relaxing your posture, not crossing your arms, and looking people in the eye when speaking with them.

                                  When you are speaking in front of others, stand up straight and speak in a clear voice. This will convey confidence in your words.

                                  Conclusion

                                  Possessing strong communication skills will help you in many facets of your life and most certainly in the workplace.

                                  Good communication helps create better teams, positive experiences with those we interact with, and are critical for leadership.

                                  There are numerous tactics and techniques to be used to improve communication skills. Here we’ve reviewed how to improve communication skills for workplace success.

                                  Now go communicate your way to success.

                                  More Resources About Effective Communication

                                  Featured photo credit: HIVAN ARVIZU via unsplash.com

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