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7 Sentences That Will Stress Out Your Staff (and What to Say Instead)

7 Sentences That Will Stress Out Your Staff (and What to Say Instead)

Workplace stress is a common problem, but as a manager, you can reduce the likelihood of your employees suffering from stress simply by changing the way you communicate.

The stress response is a reaction to an external cue—you can “talk” your employees’ stress responses into overdrive if you communicate a certain way. It is surprisingly common for bosses to use inflammatory language that sets the stress response up automatically. On the other hand, if you’re careful about the way you word things, your employees’ responses to work pressures are more likely to be positive and measured.

Here are seven things you should stop saying to your staff, and some better sentences to use instead to encourage calmness and productivity.

1. “I don’t want to worry you, but…”

This is surely one of the most cortisol-producing phrases in the English language. This sentence releases so many stress chemicals it should be banned from all workplaces. You’ve already set your employee up to worry by suggesting there may be something to be concerned about.

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Say this instead: This sort of sentence is usually used to introduce a fear, rather than a certainty, that something may be about to go wrong. It is best not to mention worry at all. Instead, ask a question to check whether your fears may be justified. Eg. “Mike, did you double-check the figures on that spreadsheet?”

2. “We need to talk…”

This is another of those really unhelpful introductions that sets an employee on edge for no reason. If you say this to a staff member, they will immediately start asking themselves “About what? What have I done? Am I going to get in trouble?” Leaving an employee feeling worried and confused is not the way to get the best out of them, nor to make them improve.

Say this instead: Instead of dancing around the subject with ambiguous phrases, introduce the topic at hand immediately before asking to sit down and talk it over. Make sure the employee knows they are not in trouble and point out the scale of the problem. If there is only one thing that they are being pulled up on, then say so, so they don’t get stressed out for no reason. Eg. “Michelle, I liked this morning’s presentation overall, but there was one thing I think you could do better. Can we talk it through now?”

3. “I have some terrible news.”

There is no need to get your staff worked up over announcements and changes, even if they may seem to be negative. Using this sort of language can unnecessarily panic employees, leaving them feeling resourceless. Stating that something is “terrible” is a very black and white way of thinking, and suggests that there are no silver linings at all.

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Say this instead: Let your staff decide for themselves what to make of news by giving them the facts, rather than deciding for them how they should feel. Be neutral with your language when announcing something that may be challenging. Eg. “I have an announcement from Head Office.”

4. “I don’t have time for this.”

If one of your staff members wants to talk to you, or needs you to sort out an issue, it is very discouraging to be told you don’t have the time. You may well be busy, but listening to employee’s concerns is an important part of a manager’s job too. Don’t leave your staff members feeling like they can’t count on your support.

Say this instead: Give your employees a sense that you are willing to listen. Don’t brush them off with an “We’ll talk about it later.” Give them a supportive message and a specific time when you’ll be free. Eg. “I want to give your concerns my full attention. Can you come to my office to discuss this at 3pm?”

5. “What’s wrong with you?”

When an employee is struggling, it can be frustrating for all involved. But using phrases that attack individuals is really unhelpful and can make employees defensive and stressed out. Sentences such as these make employees feel like you are making an attack on their personality. This should be avoided at all costs.

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Say this instead: Don’t use language that suggests there is something wrong with an employee intrinsically. Use phrases that suggest that their application is the issue here. Be specific about what has gone wrong, so that you are not calling their whole skill-set or performance into question. Eg. “Andrew, you have miscalculated this column of numbers.”

6. “You need to…”

This is one of those seemingly innocent phrases that can actually put employees’ backs up and make them feel like you’re suggesting you are better than them. If staff think they are being talked down to, or ordered around, they may become defensive. Being too rigid in how you ask employees to do things can make them feel trapped and stressed out.

Say this instead: Make your employees feel trusted, and like you are giving them guidelines rather than dictating to them. Allow your staff members some personal agency by telling them what needs doing and suggesting resources rather than prescribing your way of doing things. Eg. “Susan, please could you write this month’s meeting agenda? There’s a template on the intranet that may be helpful.”

7. “You’re much better at this than Maria is.”

It is great to make employees feel valued, and to give them positive feedback, but this shouldn’t be done at the expense of other employees. Telling one worker they are better than another will make them both lose confidence in their team members and also make them worry about trusting you. If you’re able to put down a co-worker behind his or her back, when might they suffer the same fate?

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Say this instead: Keep your grievances about other employees private. These should be addressed with the individual concerned at an appropriate time. If you want to compliment an employee, that’s wonderful, but do so by acknowledging their individual strengths, rather than comparing them to someone else. Eg. “You’re so good at replying to customer queries, Tim. I really like how you manage to be succinct, yet thorough.”

Featured photo credit: xiaming via flickr.com

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Last Updated on October 14, 2020

Had a Bad Day? 7 Ways to Rebound From It and Feel Good Again

Had a Bad Day? 7 Ways to Rebound From It and Feel Good Again

Today didn’t turn out as you planned, but it doesn’t mean you’re weak. It simply means that you’re human, and you’re not bad just because you had a bad day.

“Not everyday is a good day but there is something good in every day.” -Alice Morse Earle

It’s not the end of the world when you find yourself thinking “I had a bad day,” but it can feel like it. You may have had plans that fell apart, experiences that set you back, and interactions that only did harm.

You may have started the day thinking you could take on it all, only to find you could hardly get out of bed. When you have a bad day, you can forget to look at the good.

Sometimes, self-care helps us to remember why we are worth it. It helps us to recharge and reset our mindset. It helps us to know that there are still options and that the day isn’t over yet.

Love yourself today, no matter how hard it’s been. That’s the way to find yourself amidst the hardships you have. That’s how you center yourself and regain focus and live a more meaningful life. Give yourself some credit and compassion.

Here are 7 ways to rebound from a bad day using self-compassion as a tool. If you had a bad day, these are for you!

1. Make a Gratitude List

In a study on gratitude, psychologists Dr. Robert A Emmons and Dr. Michael E. McCullough conducted an experiment where one group of people wrote out gratitude lists for ten weeks while another group wrote about irritations. The study found that the group that wrote about gratitude reported more optimistic mindsets in their lives[1].

Overall, having a gratitude list improved well-being and made one truly grateful by counting the blessings in their lives.

Write a list of what you are grateful for if you had a bad day. Make it as long as you like, but also remember to note why you’re grateful for each thing you write.

What has given you the most joy? What has set you up for better days? Keep a tally of triumphs in mind, especially when you do have the bad days.

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The day doesn’t define you, and you still have things of value that surround you. These could be material things, spiritual connections and experiences, relationships, basic needs, emotional and mental well-being, physical health, progress towards hopes and dreams, or simply being alive.

Here are some other simple ways to practice gratitude.

2. Write in a Journal

Journaling affects your overall mental health, which also affects physical health and aids in the management of stress, depression, anxiety, and more[2].

All you need is a pen and paper, or you could do an online, password-protected journal such as Penzu. The key is to get started and not pressure yourself on how polished or perfect it is. You don’t need to have prior experience to start journal writing. Just start.

Write out everything that is bothering you for 15 minutes. This helps with rumination, processing problems, and can even aid with brainstorming solutions.

However you approach it, you can find patterns of thinking that no longer serve you and start to transform your overall mental state. This will impact all areas of your life and is a great coping skill.

3. Meditate

Meditation can help you overcome negative thought patterns, worrying about the future, dwelling on the past, or struggling to overcome a bad day[3]. It shifts your mentality and helps you focus on the present or any one thing you truly want to focus on.

Here is an example of a meditation you can do:

Get into a comfortable position. Close your eyes. Rest your body, release tension, and unclench your jaw. Tighten and release each muscle group in a body scan for progressive muscle relaxation.

Focus on your breath, taking a few deep breaths. Let your belly expand when you breathe in for diaphragmatic breathing. Empty yourself completely of air, then return to normal breathing.

Next, focus on the idea of self-love and let it erase negative thoughts. Think about the ways you’ve been judging yourself, with the narratives coming up that your mind may create.

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Give yourself unconditional love and release judgment. Take your time meditating on this because you matter. This is particularly important if you had a bad day.

Check out this article for more on how to get started with a meditation practice.

4. Do Child’s Pose

Yoga Outlet says:

“Child’s Pose is a simple way to calm your mind, slow your breath, and restore a feeling of peace and safety. Practicing the pose before bedtime can help to release the worries of the day. Practicing in the morning can you help transition from sleeping to waking.”[4]

When you do Child’s Pose, it can be between difficult positions in yoga, or it can be anytime you feel you need a rest. It helps you recover from difficulties and relax the mind.

It also has the physical health benefits of elongating your back, opening your hips, and helping with digestion[5].

To do Child’s Pose, rest your buttocks back on your feet, knees on the floor. Elongate your body over your knees with both arms extended or tucked back, with head and neck resting on the floor[6].

Had a bad day? Try Child's Pose.

     

    Do this pose as a gift to yourself. You are allowing yourself to heal, rest, get time for yourself, recover, and recharge. When you’ve had a bad day, it’s there waiting for you.

    5. Try Positive Self-Talk

    Engage in positive self-talk. This is essentially choosing your thoughts.

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    When you have a negative thought, such as “I can’t do this,” replace it consciously with the thought “I can do this.” Give yourself positive affirmations to help with this.

    Negative self-talk fits into four general categories: personalizing or blaming yourself, magnifying or only focusing on the negative, catastrophizing or expecting the worst to happen, and polarizing or only seeing back and white[7].

    When you stop blaming yourself for everything and start focusing on the positive, expecting things to work out, and seeing the areas of grey in life, you reverse these negative mindsets and engage in positive self-talk.

    When you speak words of kindness to yourself, your brain responds with a more positive attitude. That attitude will affect everything you do. It’s how you take care of yourself if you had a bad day.

    Check in with yourself to know when you are having negative self-talk. Are you seeing patterns? When did they start to become a problem? Are you able to turn these thoughts around?

    6. Use Coping Skills and Take a Break

    Use your coping skills. This means not letting your thoughts take control of yourself.

    You can distract yourself and escape a bit. Do things you love. You can exercise, listen to music, dance, volunteer or help someone, be in nature, or read a book.

    It isn’t about repression. It’s about redirection. You can’t stay in thoughts that are no longer working for you.

    Sometimes, it’s okay to get out of your own way. Give yourself a break from the things going on in your head. You can always come back to a problem later. This may even help you figure out the best course of action as sometimes stepping away is the only way to see the solution.

    If you had a bad day, you may not feel like addressing what went wrong. You may need a break, so take one.

    7. If a Bad Day Turns Into Bad Days

    “I believe depression is legitimate. But I also believe that if you don’t exercise, eat nutritious food, get sunlight, get enough sleep, consume positive material, surround yourself with support, then you aren’t giving yourself a fighting chance.” –Jim Carrey

    If you’ve been feeling out of control, depressed, or unstable for more than a few weeks, it’s time to call a mental health professional. This is not because you have failed in any way. It’s because you are human, and you simply need help.

    You may not be able to quickly rebound from a bad day, and that’s fine. Feel what you feel, but don’t let it consume you.

    When you talk to a professional, share the techniques that you have already tried here and whether they were helpful. They may tell you additional ideas or gain insights from your struggles of not being able to rebound from a series of bad days.

    If you’re having more than just a bad day, they will want to know. If you don’t have the answers, that’s okay, too. You just need to try these tools and figure out how you’re feeling. That’s all that’s required of you.

    Keep taking care of yourself. Any progress is progress, no matter how small. Give yourself a chance to get better by reaching out.

    Final Thoughts

    If you had a bad day, don’t let it stop you.

    Know this: It’s okay not to be okay. You have a right to feel what you feel. But there is something you can do about it.

    You can invest in yourself via self-care.

    You are not alone in this. Everyone has bad days from time to time. You just need to know that you are the positive things you tell yourself.

    More Things You Can Do If You Had a Bad Day

    Featured photo credit: Anthony Tran via unsplash.com

    Reference

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