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4 Things to Learn From One of the Greatest Psychologists of All Time

4 Things to Learn From One of the Greatest Psychologists of All Time

Paul Ekman is the world’s most famous face-reader. Every psychology student knows his name and even beyond the field of psychology, Ekman and his work is recognized. Ekman dedicated his whole career towards the understanding of emotions and the associated patterns in the human face. Due to his accomplishments he not only belongs to ‘Time’s list of the 100 most influential people in the world (2009)’ but he is also one of the 100 most influential psychologists of the 20th century.

You might know his work through TV shows like Lie To Me, which is based on his studies, or you’ve read one of his famous books Emotions Revealed and Telling Lies, which teach you how to read faces and detect lies. Besides this he works with secret agencies like the FBI or CIA and advises movie companies like Pixar. The now 80-year old Ekman already met the Dalai Lama three times and talked with him about emotions.

Despite travelling and numerous responsibilities, he took some time to talk to me. As an aspiring psychologist I am more than familiar with his work and there are already dozens of high quality interviews about his research as well as several books. Therefore I decided to reach out to him and talk with him about more universal topics. More specifically we talked about: the importance of a mentor, how to actually find one, learning, reading, writing and what it takes to become an outstanding psychologist. From our conversation I learned the following things:

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1. The Importance of a mentor and how to find one

Ekman said it is definitely very important to have a good mentor and it had a decisive influence more than once on his own life and career. His mentors led him through critical moments and supported him with guidance. Ekman also listed a lot of different qualities he learned from them, not at least he learned excitement about research and the necessary care.

Though the process of finding a mentor seemed to be rather guided by luck or the right circumstances in Ekman’s case. Robert Berryman, one of his first mentors, was running a lab at his University and Silvan Tomkins, which was his most important mentor, reached in a similar paper at the same journal. The editor of the journal then connected Ekman and Tomkins and this resulted in a long friendship and mentorship between the two.

So obviously Ekman got his mentors rather by chance as opposed to consciously reaching out to them. What needs to be considered is, that fifty years ago it was definitely harder to contact or learn about possible mentors. Nowadays this is far easier, so you shouldn’t rely just on chance, but make an effort and reach out to possible mentors (check out this video to find out how: https://www.youtube.com/watch?v=qQPGQCeqB-I)

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2. You don’t have to have the same views as your mentor

While talking about his mentors and their impact on his life, Ekman mentioned several times that he either had different views, didn’t fully adapt a certain mindset or shook off the influence later (eg. the Skinerian influence of Berryman). Though he still said how important it was to have a mentor in order to learn things like persistence and perseverance as well as care, when it comes up to research. From Robert Berryman, Ekman especially learned about the excitement of research.

His mentors also encouraged him to take on new studies or pursue certain endeavors.  Silvan Tomkins for example led him to the decision to study cross cultural studies.

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So a lot of the learning that occurred was not simply on a content-level but rather on a meta-level. He rather learned about learning, attitudes and working habits. Tomkins even doubted that Ekman would be able to create a coding system of the face. Where in the end he succeeded (he invented the Facial Action Coding System- FACS). This shows mentors are tremendously important, but it is also necessary to free yourself and follow your own path at the right moment. Though finding this right moment, when to follow your own path and when to listen to your mentor is a hard task.

3. Learning, Reading, Writing

I asked Paul Ekman how he learns, reads and what percentage of his time is still dedicated towards learning new things. Often people are very surprised to hear, that even coryphes that accomplished everything you can think of and are already in their eighties still dedicate a significant amount of their time to mastering and learning new things. Same with Ekman, he still dedicates around 10% of his time to learning new things. A few years ago he even invested between 30-40% of his time to learning. This seems incredibly remarkable thinking of the fact that he is the greatest living-face reader, already in his 80ties and he still bothers with learning new things. But maybe this is exactly what helped him to accomplish all these things, the urge to learn and develop at all stages of life.

When he reads he always goes for hard copies to mark things. Also one effective way, as he figured out, to learn new things is writing about them. Since in order to write about something you need to have a deep understanding of the field.

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4. Four things to a great career

When I asked Ekman, “What differentiates good psychologists from those who make truly great contributions?” He answered simply that he didn’t know. Though he said there are four things that were essential to his own career.  These four things are: serendipity, perseverance, aim and timing. Serendipity is important because you sometimes need this lucky strike, where you just find something. In Ekman’s case somebody asked him a question that he hasn’t thought about himself and he didn’t know the answer to, but he thought it was interesting and followed through and researched it. At this point perseverance becomes important. You have to have the endurance to thoroughly research the question and master the necessary skills on the way (and apply deliberate practice as Cal Newport would call it – http://calnewport.com/blog/2013/04/08/deliberately-experimenting-with-deliberate-practice-looking-for-subjects-to-test-my-advice/ always talks about). Ekman further said that it is essential to have the right aim and he even emphasized that you should aim as high as you can. Though the last point is probably harder done than said, but while doing all these things the timing needs to be right.

Featured photo credit: kqedquest via flickr.com

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Last Updated on April 6, 2020

10 Powerful Ways to Influence People Positively

10 Powerful Ways to Influence People Positively

Most discussions on positively influencing others eventually touch on Dale Carnegie’s seminal work, How to Win Friends and Influence People. Written more than 83 years ago, the book touches on a core component of human interaction, building strong relationships. It is no wonder why.

Everything that we do hinges on our ability to connect with others and formulate deep relationships. You cannot sell a house, buy a house, advance in most careers, sell a product, pitch a story, teach a course, etc. without building healthy relationships. Managers get the best results from their teams, not through brute force, but to careful appeals to their sensibilities, occasional withdrawals from the reservoir of respect they’ve built. Using these tactics, they can influence others to excellence, to productivity, and to success.

Carnegie’s book is great. Of course, there are other resources too. Most of us have someone in our lives who positively influences us. The truth is positively influencing people is about centering the humanity of others. Chances are, you know someone who is really good at making others feel like stars. They can get you to do things that the average person cannot. Where the requests of others sound like fingernails on a chalkboard, the request from this special person sounds like music to your ears. You’re delighted to not only listen but also to oblige.

So how to influence people in a positive way? Read on for tips.

1. Be Authentic

To influence people in a positive way, be authentic. Rather than being a carbon copy of someone else’s version of authenticity, uncover what it is that makes you unique.

Discover your unique take on an issue and then live up to and honor that. Once of the reasons social media influencers are so powerful is that they have carved out a niche for themselves or taken a common issue and approached it from a novel or uncommon way. People instinctually appreciate people whose public persona matches their private values.

Contradictions bother us because we crave stability. When someone professes to be one way, but lives contrary to that profession, it signals that they are confused or untrustworthy and thereby, inauthentic. Neither of these combinations bode well for positively influencing others.

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2. Listen

Growing up, my father would tell me to listen to what others said. He told me if I listened carefully, I would know all I needed to know about a person’s character, desires and needs.

To positively influence others, you must listen to what is spoken and what is left unsaid. Therein lies the explanation for what people need in order to feel validated, supported and seen. If a person feels they are invisible, and unseen by their superiors, they are less likely to be positively influenced by that person.

Listening meets a person’s primary need of validation and acceptance.

Take a look at this guide on how to be a better listener: How to Practice Active Listening (A Step-By-Step Guide)

3. Become an Expert

Most people are predisposed to listen to, if not respect, authority. If you want to positively influence others, become an authority in the area in which you seek to lead others. Research and read everything you can about the given topic, and then look for opportunities to put your education into practice.

You can argue over opinions. You cannot argue, or it is unwise to argue, over facts and experts come with facts.

4. Lead with Story

From years of working in the public relations space, I know that personal narratives, testimonials and impact stories are incredibly powerful. But I never cease to be amazed with how effective a well-timed and told story can be.

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If you want to influence people, learn to tell stories. Your stories should be related to the issue or concept you are discussing. They should be an analogy or metaphor that explains your topic in ordinary terms and in vivid detail. To learn more about how to tell powerful stories, and the ethics of storytelling, take a look at this article: How To Tell An Interesting Story In 4 Simple Steps

5. Lead by Example

It is incredibly inspiring to watch passionate, talented people at work or play. One of the reasons a person who is not an athlete can be in awe of athletic prowess is because human nature appreciates the extraordinary. When we watch the Olympics, Olympic trials, gymnastic competitions, ice skating, and other competitive sports, we can recognize the effort of people who day in and day out give their all. C

ase in point: Simone Biles. The gymnast extraordinaire won her 6TH all-around title at the U.S. Gymnastics Championships after doing a triple double. She was the first woman to do so. Watching her gave me chills. Even non-gymnasts and non-competitive athletes can appreciate the talent required to pull off such a remarkable feat.

We celebrate remarkable accomplishments and believe that their example is proof that we too can accomplish something great, even if it isn’t qualifying for the Olympics. To influence people in a positive way, we must lead by example, lead with intention and execute with excellence.

6. Catch People Doing Good

A powerful way to influence people in a positive way is to catch people doing good. Instead of looking for problems, look for successes. Look for often overlooked, but critically important things that your peers, subordinates and managers do that make the work more effective and more enjoyable.

Once you catch people doing good, name and notice their contributions.

7. Be Effusive with Praise

It did not take me long to notice a remarkable trait of a former boss. He not only began and ended meetings with praise, but he peppered praise throughout the entire meeting. He found a way to celebrate the unique attributes and skills of his team members. He was able to quickly and accurately assess what people were doing well and then let them and their colleagues know.

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Meetings were not just an occasion to go through a “To Do” list, they were opportunities to celebrate accomplishments, no matter how small they are.

8. Be Kind Rather Than Right

I am going to level with you; this one is tough. It is easy to get caught up in a cycle of proving oneself. For people who lack confidence, or people who prioritize the opinions of others, being right is important. The validation that comes with being perceived as “right” feeds one’s ego. But in the quest to be “right,” we can hurt other people. Once we’ve hurt someone by being unkind, it is much harder to get them to listen to what we’re trying to influence them to do.

The antidote to influencing others via bullying is to prioritize kindness above rightness. You can be kind and still stand firm in your position. For instance, many people think that they need others to validate their experience. If a person does not see the situation you experienced in the way you see it, you get upset. But your experience is your experience.

If you and your friends go out to eat and you get food poisoning, you do not need your friends to agree that the food served at the restaurant was problematic for you. Your own experience of getting food poisoning is all the validation you need. Therefore, taking time to be right is essentially wasted and, if you were unkind in seeking validation for your food-poison experience, now you’ve really lost points.

9. Understand a Person’s Logical, Emotional and Cooperative Needs

The Center for Creative Leadership has argued that the best way to influence others is to appeal to their logical, emotional and cooperative needs. Their logical need is their rational and educational need. Their emotional need is the information that touches them in a deeply personal manner. The cooperative need is understanding the level of cooperation various individuals need and then appropriately offering it.

The trick with this system is to understand that different people need different things. For some people, a strong emotional appeal will outweigh logical explanations. For others, having an opportunity to collaborate will override emotional connection.

If you know your audience, you will know what they need in order to be positively influenced. If you have limited information about the people whom you are attempting to influence, you will be ineffective.

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10. Understand Your Lane

If you want to positively influence others, operate from your sphere of influence. Operate from your place of expertise. Leave everything else to others. Gone are the days when being a jack of all trades is celebrated.

Most people appreciate brands that understand their target audience and then deliver on what that audience wants. When you focus on what you are uniquely gifted and qualified to do, and then offer that gift to the people who need it, you are likely more effective. This effectiveness is attractive.

You cannot positively influence others if you are more preoccupied by what others do well versus what you do well.

Final Thoughts

Influencing people is about centering your humanity. If you want to influence others positively, focus on the way you communicate and improve the relationship with yourself first.

It’s hard to influence others if you’re still trying to figure out how to communicate with yourself.

More Tips About Making Influence

Featured photo credit: Wonderlane via unsplash.com

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