Advertising
Advertising

19 Ways To Move People To Action Like Gandhi Did

19 Ways To Move People To Action Like Gandhi Did

I have just finished reading Gandhi’s autobiography. Gandhi’s persuasion achievement was bringing all Indian leaders together in his Satyagraha movement – non-violent non-cooperation. How did he do this?  How did he bring together different religions, different regions, different dress codes under one umbrella movement?

How Did Gandhi Move People To Unified Action?

Gandhi wasn’t interested in being “right”, he was interested in achieving his objectives. He never got caught up in debating games, and remained clear on his big objective. Aristotle described the objective of persuasive argument as being to move people to action, not to be right. This is a vital distinction. The arguments in a persuasive speech need to be enough to move the audience, not just to demonstrate total logical correctness. Gandhi was never interested in just being right – he was interested in progress.

Without action, you aren’t going anywhere.

– Gandhi

Gandhi’s highest value was Ahimsa, the principle of nonviolence towards all living things. His specific aim was to remove systematic mistreatment of poor people (specifically by corrupt hierarchical officials) and to protect those who could not protect themselves.

So how did he do it? With the following 19 strategies, which you too can utilize:

1. Understand Human Nature

People don’t resist change, they resist being changed. Most people take some time to change their mind – allow them to change at their own pace, don’t get angry and aggressive if it takes a little time. All ideas must face some resistance.

2. Avoid Preaching

An ounce of patience is worth more than a tonne of preaching.

– Gandhi

You need to provide the minimum arguments and evidence to move people to take some action. You don’t need to convert them to your cause for life. Don’t push for too much.

Advertising

3. Listen

Honest differences are often a healthy sign of progress.

– Gandhi

I believe that nobody ever does anything really stupid – everyone has their own reasons. Each of us sees the world in a way that makes our current action valid. What are others seeing that you are not seeing? What are they not seeing that you do see? Communicate your differences.

4. Seek to Understand

It is unwise to be too sure of one’s own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err.

– Gandhi

Ask lots of questions.  Seek to understand the world view of the others. Seek to reflect back to them what they are seeing, how they are feeling, who they trust.

5. Stay Calm

Nobody can hurt me without my permission.

– Gandhi

The sure way to block change is allowing emotions to get out of hand. The moment that emotions become strong, blood flow reduces to the frontal cortex and people get locked into an animalistic fight or flight mode.  If you aim to change, you need to speak to the frontal cortex – make sense and stay calm.

6. Let Go Of Details

The weak can never forgive. Forgiveness is an attribute of the strong.

– Gandhi

Don’t get stuck in a fight over every single issue. Accept some issues as complex and move on to the ones where you can make it simple and clear. Sometimes a shift back to the agenda, or asking a big overall question to raise the level of the debate out of a small issue is the best course of action.

7. Celebrate Those That Already Agree

Who is already with you? Raise their status and let the world know that you are proud to have them on your side.

8. Accept The Fence Sitters

The great majority are probably sitting on the fence. Acknowledge that they are wise, that it is good that they take their time to decide. Accept that they may have some valid concerns about your proposal. Be more passionate about the importance of choosing a good path than about the path you propose.

9. Love the person, attack the argument

An eye for an eye will make the whole world blind.

– Gandhi

And those who argue against you? The hostile audience members? Learn to love the person and attack the argument. The person who questions your view will help you clarify your own reasoning.

10. Really Know the Person

See the good in people and help them.

– Gandhi

There is a an expression in the world of chess: that you can learn more about Grandmaster Kasparov by studying Karpov, his great rival. Our enemies hold us to the highest standards. Get to know them. Get to see the world from their point of view. If you don’t understand something, there might be an area that you are blind to. Be very careful of dismissing out of hand arguments that you can’t “get” yet.

Advertising

11. Stay Humble

Change yourself – you are in control.

– Gandhi

This is not about one side winning and the other side losing, this is about groups working through a process to improve the answer. Use the process to improve your case, to improve your own understanding of its pros and cons – do not celebrate victory, enjoy the path to greater clarity.

12. Repeat, Repeat, Repeat

Repeat your simple, clear arguments over and over. Do not expect the audience to get it because you said it once.

13. Use Next-Level Arguments

Live as if you were to die tomorrow. Learn as if you were to live forever.

– Gandhi

Audiences are wiser than I often initially think. They have already reflected on the simple arguments. People know that staying healthy is good, yet they still eat fat and don’t exercise. It is not knowing more about health that will make them take action, it is something deeper. Find that argument that speaks to the next, deeper level.

14. Acknowledge All Good Points

It gives you credibility when you accept the validity of the opposition’s good points. Your aim is to get action, not to show 100% rightness. Be open in accepting that they have a valid point when they do.

15. Frame Your Argument With Metaphors

Metaphors are a powerful shift of perspective. Find simple metaphors that work in the world of the audience. Debate is sailing, not driving a car. You can’t drive directly into the wind – you have too adapt to the conditions.

16. Tell Stories

When I was in debating club as a 16-year-old school boy, I would justify my losses as being due to stupid audiences – not because I was unable to communicate in a manner that reached them. Now I know that I wasn’t telling compelling enough stories. Stories are important to keep audiences engaged.

Advertising

17. Simple Personal Examples

Be the change that you want to see in the world.

– Gandhi

Gandhi always traveled in third class rail carriages. He could afford more, but he wanted to experience the real life of those he represented.

18. Stay Simple

As soon as you get complex, you lose. You might impress yourself, but you alienate the rest. If you can’t explain your cause to a child, you don’t understand it well enough yet.

19. Stay Trustworthy

We finish with trustworthiness, because it is the most important. Where there is no trust, the words will not be heard.

There was a time in South Africa when thousands of poor Indians were forced to move from a township because of plague. They stored all their wealth by burying it. They were worried about it being stolen and knew no other way to keep it safe. The only person they trusted was Gandhi. In the end his office accepted to take care of all their money. 60,000 rand was handed in to his office into his keeping. A huge sum for these poor people in the 1900s.

Gandhi consistently tested himself and practiced ever greater self-restraint as he grew older. Initially he practiced with his diet – constantly restricting his food to vegetables, then only raw fruits and nuts. His practice of self-restraint and consistent actions in favor of the poor allowed millions to trust his every word and see positive meaning in his every action.

The devil is the details. If I can’t trust myself not to eat dessert after dinner, can I trust myself in leadership? As the pies get bigger, you need to have greater and greater levels of self-restraint in order to be trustworthy.

Featured photo credit: Conor Neill via flickr.com

More by this author

Conor Neill

Professor of Leadership, President Vistage Spain

The Most Important Thing You Can Do in the Next 10 days to Improve Your Speaking The 5 Styles of Being a Leader How to Start a Speech using a Personal Story 11 Differences Between Busy People And Productive People 19 Ways To Move People To Action Like Gandhi Did

Trending in Communication

1 How to Master Effective Communication Skills at Work and Home 2 Building Relationships: 11 Rules for Self-Promotion 3 18 Ways to Have Effective Communication in the Workplace 4 How to Make Changes in Life To Be The Very Best Version of You 5 Adapting to Change: Why It Matters and How to Do It

Read Next

Advertising
Advertising
Advertising

Last Updated on February 20, 2019

How to Master Effective Communication Skills at Work and Home

How to Master Effective Communication Skills at Work and Home

Possessing effective communication skills is a powerful tool to have. Effective communication skills are essential to success in many aspects and areas of your life. There are a lot of jobs that require you to be a good communicator.

Strong communication skills help you enjoy better relationships with friends and family. Being an effective communicator will give you advantages in more ways than you can imagine.

Conversely, being poor at communicating will negatively impact your life.

Let’s take a look at how to master effective communication skills at work and home.

What is Effective Communication?

Probably a good place to start is to paint a picture of what clear communication is.

Effective communication is defined as verbal speech or other communication methods to get your point across. Sounds pretty simple, right? It does but there’s more to it than that.

It’s really about how all of us interact and communicate in every aspect of our lives. It’s the ability to say something at the right time; to be able to get multiple people on the same page in a group decision. It’s how that one friend of yours who plans most of the activities is able to get everyone to the same place at the same time.

Non-verbal communication is key to being effective as well. It’s the ability to have your body language say the right thing so the person you’re speaking to knows your listening.

Effective communicators don’t react to situations with high emotion. It means not having to say something all the time in every situation. You are even being an effective communicator when you show up to pick your daughter up from the mall when you say you will. You are communicating to her that she can rely on you.

Are You a Poor Communicator?

Before we get too deep into how to be a master communicator, let’s take a look at your communication skills.

Advertising

If you find yourself agreeing with a lot of these, you might want to sharpen your communication skills.

  • You’re constantly interrupting – Hey, I know, we all want to be listened to. We all want to get our point across. Most importantly, we want to be understood. If you find yourself interrupting all the time you aren’t listening enough.
  • Doing too much – Many of us are master multi-taskers. It’s not good if you are communicating with someone. When you try to do too much while speaking with someone, you aren’t paying attention to what they are saying. Lack of focus is bad.
  • Rambling – I know of several people I work with who do this constantly. I honestly dread having to speak to them. The worst part is even though a lot of words are coming out of their mouths, they really aren’t saying anything. I’m more confused after they answer my question.
  • Not being direct – Nothing wrong with emails or reports. However, if you can convey the same information quickly and directly to someone, it is much more effective. Why write a 2 paragraph email when you can pick up the phone and say the same information in 2 sentences?
  • Always talking about yourself – Everybody likes to relate things to their own experiences. It draws us together and helps us create a feeling of sharing and community. If you are always coloring someone else’s conversation with a similar situation in your life, people will think you are making everything about you. Don’t be that person!
  • Using a lot of qualifiers – Qualifiers are fine for the most part. When you use them as a crutch most of the time when you speak, it’s not helping your communication. Sometimes, we do this to makes things seem “softer”. Saying things like “I don’t want you to take this the wrong way but…” or “I know what you’re thinking but…” over and over doesn’t help you communicate.
  • Your ears don’t work – If you don’t listen well, you can’t answer someone correctly. In order to be an effective communicator, you have to understand what someone else is saying to you. If you don’t listen with purpose you will only have part of the picture.
  • Bad body language – The importance of body language is well documented. If you don’t look at someone when they are speaking, it appears that you don’t really care what’s being said. This makes people feel like you don’t care what they are saying and it’s not important to you. Other bad body language examples include always crossing your arms and not looking someone in the eyes.

What Effective Communication Can Do For You

Let’s take a look at how being able to effectively communicate can help you at work and in your personal relationships.

Work

  • Better client relationships – You certainly want a great communicator to be handling your client relationships. Strong communicators represent both the client and your company is the best manner.
  • Higher employee engagement – Pretty critical if you are a leader or a manager of people. An engaging and interactive communicator in a leadership position is wonderful for employees.
  • Getting better buy in from others – This is great whether you are a manager or individual contributor. Strong communicators tend to get people moving and working towards a common goal.
  • Helps mitigate conflict – Good communicators are able to help resolve conflicts quicker and easier. This helps smooth things over and keeps projects and initiatives moving forward.
  • Builds trust – You want to be able to trust who you work for and with. Effective communicators are good at establishing and building trust between people and groups.
  • Solves problems – Problems are solved by people with the ability to communicate clearly between groups and people. Those without good communication skills many times add to the confusion of a problem because they are unable to articulate their thoughts and ideas.

Personal relationships

  • Creates closeness – A good communicator is able to help foster a feeling of closeness with his or her partner.
  • Makes conflict okay – It’s actually better to fight with your partner from time to time instead of never fighting. We all have differences of opinion and points of view. When we don’t express these and bury it inside by not communicating, it just comes out later in a more negative form.
  • Provides support – It’s nice to know that someone cares about you and supports you. A strong communicator will ask how you’re doing and be a good sounding board for what you’re going through.
  • Expressing feelings – People who are not effective communicators tend to be not very good at expressing how they feel. This makes it tough to share your feelings with you partner.
  • Get the loving you want – In order to get the physical, mental, and emotional love you want and need, you have to be able to communicate clearly and appropriately with your spouse or partner. This is done through effective communication.
  • Eliminate mistrust, doubt, faithlessness, and insecurities – Many times these seeds are sown due to a lack of communication. If your partner rarely tells you where he or she is going, you will tend to start coming up with your own ideas. Often these aren’t true but how would you know if you aren’t told?

Can You Improve Your Communication Skills?

The short answer is yes, of course you can improve your communication skills.

Improving or changing anything in your life takes some work and effort but it can be done. You have to keep in mind your starting point and your goal.

If you are not a very good communicator now and you want to be able to give a motivating speech to a large graduating class, you’d better get working.

On the other hand, if you get along fairly well in general but want to be able to improve your relationship with your boss or spouse by being able to master effective communication, you may just need some guidance and practice.

Either way, if you want to master effective communication skills at both work and home, it will take a little work and effort. Doing so will benefit you in many ways.

How to Master Effective Communication Skills

In general mastering effective communication skills will help you at both work and home. Let’s look at how to improve verbal, written, and body language communication skills. These will help you create better relationships everywhere you go!

1. Learn how to listen

Speaking is only half of the communication equation. Sharpen your listening skills so you are able to process what the other person is saying. You can then respond it a well-informed manner.

Check out these active listening guidelines to be a better listener.

Advertising

2. Make eye contact

Having regular eye contact with someone while you are having a conversation shows you care what they are saying. When you are looking at the floor or out the window it gives the impression that you aren’t paying attention.

Take a look at this advice on how to make engaging eye contact.

3. Ask questions

When you ask someone questions, you are able to clarify what they are saying to ensure you get the whole picture. If you don’t understand it fully, ask questions.

Do you know that it takes some skills to ask questions too? Here’s how to be good at asking questions.

4. Watch body language

Watch both yours and the other persons.

We all know if you have a conversation with your arms crossed the entire time, it gives off a bad vibe. Have open, engaging body language when speaking with someone.

On the flip side, if you see someone’s eyes glazing over while speaking to you, it’s probably a good idea to wrap it up.

Take a look at these top 20 body language indicators to learn more.

5. Speak confidently

Sometimes this is easier said than done. If you communicate in an open, direct, and clear manner, it subtly shows people that you are confident in what you are saying.

It doesn’t mean you always have to be right but delivering your thoughts with confidence helps your case.

Advertising

These tips will help you speak more confidently.

6. Keep it simple

You don’t always have to be succinct in your communication. There is a lot of value in being able to tell a great story.

That being said, there are many instances where keeping it simple is very helpful. This is especially true at work in both verbal conversations as well as written like emails.

7. Know your audience

You should have a certain style when communicating with your boss. Another style of communication is better with your spouse and probably others with your kids or friends.

Know your audience to help you communicate the most effectively.

8. Be empathetic and understanding

There is a massive amount of power in being empathetic. And I mean that in a very positive way.

Showing that you are empathetic and understanding to another person goes a long way to creating a great bond with that person. We all want to be understood. It’s that simple.

Think it’s a challenge for you? These 5 tips for empathetic listening will help you.

9. Pause before reacting

There have been a number of times when I’ve read an email that just came in and had an instant reaction to reading it. And I don’t mean a positive reaction. My less effective ways of dealing and communicating has been to send a scathing email back.

When I’ve communicated more appropriately, I’ve waited a while before I responded. This is true in verbal situations as well.

Advertising

10. Over communicate

You’d think if you tell someone something that should be the end of it, right? Done deal. Not so fast.

I’m not recommending you tell someone the same thing 10 times in a row. With as many distractions as we all have these days, it’s generally a good idea to follow up on something you’ve communicated a few times if it’s important.

Conclusion

Having effective communication skills at both work and home will help you immensely.

At work, it helps you in your career in many ways.

Communicating well with your boss leads to a solid, symbiotic working relationship. You’re able to clearly articulate what you need to do your job well. You can share your vision and strategy with your boss and others. Good communicators are needed in management roles and leading others. Fostering an environment of effective communication leads to a great work environment.

At home, having effective communication skills will help you achieve the type of relationship you want with your spouse.

You are able to speak freely and openly about your feelings. You can share your wants and needs in a manner that your spouse understands. Your spouse will feel understood and supported by you which is a wonderful feeling to have. And being able to have a disagreement and work through it due to strong communication skills is amazing.

Look at how you can master effective communication skills at work and home to help create more satisfying relationships in all phases of your life.

More Resources About Work Communication

Featured photo credit: NeONBRAND via unsplash.com

Read Next