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10 Things Highly Personable People Do Differently

10 Things Highly Personable People Do Differently

Some people are just natural-born “people-magnets,” right? Sure, there could be some truth to that because there is a genetic component to our personalities. But a lot of our social behaviors are learned. And the good news is you can always learn new and better behaviors – it’s never too late! Here are 10 things highly personable people do differently:

1. They listen. And I mean REALLY listen.

I teach communication classes for a living. And one of the things I constantly stress is hearing and listening are not the same thing. Hearing is the physiological process of sound waves hitting your ear drum. But listening is actually an active process (we call it “active listening”). It takes work. You have to pay attention, focus, rephrase, ask questions, and remember information – just for starters. However, being a good listener is about much more than remembering what someone said. Listening is a relationship tool, and highly personable people know this. It gives the other person a message about whether you care or not.

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2. They use verbal feedback.

Highly personable people give verbal cues to express they are listening. They say things like “Wow!” or “that’s really interesting” or “amazing!” Expressions of positive words show other people they are definitely being paid attention to. It makes other people feel important.

3. They show empathy.

Many people confuse empathy with sympathy. Sympathy is feeling sorry for another person, whereas empathy is “putting yourself in another person’s shoes” and really trying to identify with his/her experience. When someone doesn’t show empathy for others, it doesn’t make them feel good. Highly empathetic people show genuine concern for everyone.

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4. They ask questions and encourage others to elaborate.

I’m sure we’ve all come home from work or school and had someone ask us how our day was. And if we reply, “Oh it was fine.” And the other person says, “Cool” and then goes on doing whatever he or she was doing, it doesn’t make us think he or she cared enough to ask more. When people ask us questions and want to hear more about us, we like it.

5. Their body language says they care.

Even if people use verbal feedback and ask questions, if they don’t show they really care, then people won’t believe them. Nonverbal communication accounts for about 90% of the meaning of a message. So keep it positive – have direct eye contact, tilt your head (this is a sign of empathy), and minimize distractions (such as your phone).

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6. They remember things about you.

My dad was a very successful dentist. And do you know why? I’m not sure it had anything to do with his skill in dentistry (although I’m sure it was good). He was successful because people liked him. He always took the time to talk to his patients on a personal level. He asked things like, “How is little Ricky doing in school?” or, “How was your vacation to Hawaii?” In other words, he remembered the details of his patients’ lives. And because he did that, they liked him and kept coming back.

7. They use your name when speaking to you.

Directly acknowledging people makes them feel like real human beings. Anyone who has ever been a server or a bartender in a restaurant knows this. There is a big difference between someone saying “Miss! Can I have another drink?” and “Excuse me, Karen? May I please have a refill on my drink? Thank you!” Using people’s names makes them think they are special in your eyes.

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8. They use touch to convey interest.

Touch can convey many things, but interest and connectedness are two of the big ones. Granted, not everyone is comfortable with touch. But a small and brief touch on the arm or shoulder says “I’m with you.” Highly personable people use this technique, and it usually works.

9. They smile, laugh and talk about positive things.

No one likes to be around a “Debbie Downer.” When someone is always complaining or simply exudes negative energy, most people try to avoid him or her. Personable people find humor in life. They are happy – or at least they give off the impression the are happy. They talk about the good stuff going on in their lives, not the negativity. They keep it happy.

10. They make everyone feel good.

Because highly personable people keep it happy, everyone feels good around them! Unlike the “Debbie Downers,” they exude positive energy and literally draw people to them like a magnet. That kind of energy is like a drug to many people – the more they feel it, the more they want to be around it.

If you see a theme here – you’re right. Highly personable people make others feel good! They make others feel important! They keep it positive and happy! It’s actually pretty simple. So if you know someone who might need to brush up on their people skills, try sharing some of these suggestions with them.

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Carol Morgan

Dr. Carol Morgan is the owner of HerSideHisSide.com, a communication professor, dating & relationship coach, TV personality, speaker, and author.

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Last Updated on September 18, 2020

13 Helping Points When Things Don’t Go Your Way

13 Helping Points When Things Don’t Go Your Way

For the original article by Celestine: 13 Helping Points When Things Don’t Go Your Way

“We all have problems. The way we solve them is what makes us different.” ~Unknown

“It’s not stress that kills us, it is our reaction to it.” – Hans Selye

Have you ever experienced moments when things just don’t go your way? For example, losing your keys, accidentally spilling your drink, waking up late, missing your buses/trains, forgetting to bring your things, and so on?

You’re not alone. All of us, myself included, experience times when things don’t go as we expect.

Here is my guide on how to deal with daily setbacks.

1. Take a step back and evaluate

When something bad happens, take a step back and evaluate the situation. Some questions to ask yourself:

  1. What is the problem?
  2. Are you the only person facing this problem in the world today?
  3. How does this problem look like at an individual level? A national level? On a global scale?
  4. What’s the worst possible thing that can happen to you as a result of this?
  5. How is it going to impact your life in the next 1 year? 5 years? 10 years?

Doing this exercise is not to undermine the problem or disclaiming responsibility, but to consider different perspectives, so you can adopt the best approach for it. Most problems we encounter daily may seem like huge issues when they crop up, but most, if not all, don’t have much impact in our life beyond that day.

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2. Vent if you have to, but don’t linger on the problem

If you feel very frustrated and need to let off some steam, go ahead and do that. Talk to a friend, complain, crib about it, or scream at the top of your lungs if it makes you happy.

At the same time, don’t get caught up with venting. While venting may temporarily relieve yourself, it’s not going to solve the problem ultimately. You don’t want to be an energy vampire.

Vent if there’s a need to, but do it for 15 to 20 minutes. Then move on.

3. Realize there are others out there facing this too

Even though the situation may be frustrating, you’re not alone. Remember there are almost 7 billion people in the world today, and chances are that other people have faced the same thing before too. Knowing it’s not just you helps you to get out of a self-victimizing mindset.

4. Process your thoughts/emotions

Process your thoughts/emotions with any of the four methods:

  1. Journal. Write your unhappiness in a private diary or in your blog. It doesn’t have to be formal at all – it can be a brain dump on rough paper or new word document. Delete after you are done.
  2. Audio taping. Record yourself as you talk out what’s on your mind. Tools include tape recorder, your PC (Audacity is a freeware for recording/editing audio) and your mobile (most mobiles today have audio recording functions). You can even use your voice mail for this. Just talking helps you to gain awareness of your emotions. After recording, play back and listen to what you said. You might find it quite revealing.
  3. Meditation. At its simplest form, meditation is just sitting/lying still and observing your reality as it is – including your thoughts and emotions. Some think that it involves some complex mambo-jumbo, but it doesn’t.
  4. Talking to someone. Talking about it with someone helps you work through the issue. It also gets you an alternate viewpoint and consider it from a different angle.

5. Acknowledge your thoughts

Don’t resist your thoughts, but acknowledge them. This includes both positive and negative thoughts.

By acknowledging, I mean recognizing these thoughts exist. So if say, you have a thought that says, “Wow, I’m so stupid!”, acknowledge that. If you have a thought that says, “I can’t believe this is happening to me again”, acknowledge that as well.

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Know that acknowledging the thoughts doesn’t mean you agree with them. It’s simply recognizing the existence of said thoughts so that you can stop resisting yourself and focus on the situation on hand.

6. Give yourself a break

If you’re very stressed out by the situation, and the problem is not time sensitive, then give yourself a break. Take a walk, listen to some music, watch a movie, or get some sleep. When you’re done, you should feel a lot more revitalized to deal with the situation.

7. Uncover what you’re really upset about

A lot of times, the anger we feel isn’t about the world. You may start off feeling angry at someone or something, but at the depth of it, it’s anger toward yourself.

Uncover the root of your anger. I have written a five part anger management series on how to permanently overcome anger.

After that, ask yourself: How can you improve the situation? Go to Step #9, where you define your actionable steps. Our anger comes from not having control on the situation. Sitting there and feeling infuriated is not going to change the situation. The more action we take, the more we will regain control over the situation, the better we will feel.

8. See this as an obstacle to be overcome

As Helen Keller once said,

“Character cannot be developed in ease and quiet. Only through experiences of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved.”

Whatever you’re facing right now, see it as an obstacle to be overcome. In every worthy endeavor, there’ll always be countless obstacles that emerge along the way. These obstacles are what separate the people who make it, and those who don’t. If you’re able to push through and overcome them, you’ll emerge a stronger person than before. It’ll be harder for anything to get you down in the future.

9. Analyze the situation – Focus on actionable steps

In every setback, there are going to be things that can’t be reversed since they have already occurred. You want to focus on things that can still be changed (salvageable) vs. things that have already happened and can’t be changed. The only time the situation changes is when you take steps to improve it. Rather than cry over spilt milk, work through your situation:

  1. What’s the situation?
  2. What’s stressing you about this situation?
  3. What are the next steps that’ll help you resolve them?
  4. Take action on your next steps!

After you have identified your next steps, act on them. The key here is to focus on the actionable steps, not the inactionable steps. It’s about regaining control over the situation through direct action.

10. Identify how it occurred (so it won’t occur again next time)

A lot of times we react to our problems. The problem occurs, and we try to make the best out of what has happened within the context. While developing a healthy coping mechanism is important (which is what the other helping points are on), it’s also equally important, if not more, to understand how the problem arose. This way, you can work on preventing it from taking place next time, vs. dealing reactively with it.

Most of us probably think the problem is outside of our control, but reality is most of the times it’s fully preventable. It’s just a matter of how much responsibility you take over the problem.

For example, for someone who can’t get a cab for work in the morning, he/she may see the problem as a lack of cabs in the country, or bad luck. However, if you trace to the root of the problem, it’s probably more to do with (a) Having unrealistic expectations of the length of time to get a cab. He/she should budget more time for waiting for a cab next time. (b) Oversleeping, because he/she was too tired from working late the previous day. He/she should allocate enough time for rest next time. He/she should also pick up better time management skills, so as to finish work in lesser time.

11. Realize the situation can be a lot worse

No matter how bad the situation is, it can always be much worse. A plus point vs. negative point analysis will help you realize that.

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12. Do your best, but don’t kill yourself over it

No matter how bad your situation may seem, do your best, but don’t kill yourself over it. Life is too beautiful to worry so much over daily issues. Take a step back (#1), give yourself a break if you need to (#6), and do what you can within your means (#9). Everything else will unfold accordingly. Worrying too much about the outcome isn’t going to change things or make your life any better.

13. Pick out the learning points from the encounter

There’s something to learn from every encounter. What have you learned from this situation? What lessons have you taken away?

After you identify your learning points, think about how you’re going to apply them moving forward. With this, you’ve clearly gained something from this encounter. You’ve walked away a stronger, wiser, better person, with more life lessons to draw from in the future.

Get the manifesto version of this article: [Manifesto] What To Do When Things Don’t Go Your Way

Featured photo credit: Alice Donovan Rouse via unsplash.com

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