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Published on April 8, 2019

How I Hire the Elites: 4 Good Interview Questions to Ask

How I Hire the Elites: 4 Good Interview Questions to Ask

In today’s highly competitive labor market, most hiring managers understand that identifying, vetting, and hiring top talent is a key priority––one a CEO must be invested in. Gone are the days when you can hang the “Help Wanted” sign on the front page of your website and expect dozens of quality resumes to show up in your inbox.

Certainly, in my role as President of my company BookBaby, I take the recruitment and interview process very seriously—not just because it’s important, but also because it’s difficult.

The truth is, anyone who takes the time and trouble to send you a resume and apply for your open position can probably do the tasks outlined in the job description. But that’s only half the battle.

What to Look for in a Candidate

A successful hire is one who can complete tasks while also succeeding within the context and culture of the organization that employs them.

For my company, that means being nimble, forward thinking, and having an understanding of the publishing world. More specifically, beyond having good interview questions to ask, I look for three things in every candidate I interview.

1. The ability to work autonomously

All of my employees would agree on this one fact: I’m not a micromanager. I don’t want to spend my time looking over my employees’ shoulders all day long––I’ve got my own job to do!

Thus, I need employees to be self-starters who can not only inspire themselves, but also solve tough problems on their own.

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2. The ability to communicate in various environments

Everyone expresses themselves in different ways. To succeed on my team, however, employees must be able to make themselves understood no matter their communication style.

This is true whether they’re communicating with their peers, managers, or especially customers. That means, of course, that new hires must also be able to adapt to different audiences––from those listening to their presentations in the office to those reading their words on Twitter.

3. The ability to make decisions

This might be the most important skill set that, truly, all managers look for. It doesn’t matter if you’re hiring a fresh-out-of-school marketer or a seasoned financial controller––candidates must be able to assess situations, determine the best means of achieving the optimal outcome, and make the call to move forward.

There’s a matter of trust here: as a company leader, you have to know that the people on your team will make the kind of choices and compart themselves in a way that is representative of your company, its ethos, and your ambitions.

Again, these priorities are not unique to me. These are things most founders, CEOs, and managers look for. They evidence, ultimately, abilities of reason and logic, levels of motivation, and self-awareness––the traits quality team members who’ll drive your company forward need to have.

Good Questions to Ask in an Interview

So the question then becomes: how do you go about determining if candidates do possess these qualities?

My strategy: ask the right questions.

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1. Tell me about your happy place

The first question I ask candidates is this: tell me about your optimal work environment. An experience in which you know you’ll thrive. The culture in which you are most productive and happiest.[1]

I also want to know the characteristics exhibited by the best boss they’ve ever had—or wish that they’d had.

If their sort of optimal vision aligns with mine––with the sort of environment and culture I’ve worked hard to build in my company––I know we’re on the right track.

2. Putting the boss on notice

Second, my very best hires have all been people who’ve helped to up my game, so to speak.

So I always ask candidates for three or four expectations that they have of senior leaders in an organization. What hopes do they have for the people they work with and for?

If they can speak articulately on that, I know that it’s likely they’ll be able to help me improve in that area, which is a good thing for me and for the company.

3. Serving the customer

At BookBaby, we depend on our people to provide world-class customer service all day long.

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It’s for this reason that I always ask candidates, then, to tell me a story about their most challenging customer and how they eventually made them happy––or didn’t.

You can learn a lot about the tolerance, patience, and one’s capacity for empathy and patience through stories like this. Plus, it’s important that candidates have experience to this end. Customer service is very much a skill.

4. That one decision

Finally, I do save one question for the end of every single interview. It’s a simple one––and I’ve received 100 different answers to it. Some amazing, some not so much.

Here it is:

Tell me about the very best decision you’ve ever made.

Was it a snap decision, or did you think it through? Were you happy with the outcome? Would you change it now?

This question reveals a lot about the applicant. Often it evidences their logic, and even gives you a glimpse of their creative capacity.

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If the answer is forgettable and cliché, for example––“When I decided to ask my wife to get married” (ho hum)––that shows you either that the applicant hasn’t done many impressive things, or that they lack the creative chops to ideate something exciting.

The Bottom Line

At the end of the day, of course more goes into whether or not you should make a decision as important as a new hire than just the interview––and four measly interview questions, at that!

But it remains that the interview––and particularly the interview with you, the leader of the company––is the most relevant and crucial opportunity a candidate gets to sell themselves. It’s inherently revealing, in this sense, and speaks to a candidate’s ability to perform under pressure.

Of course, you’ll only get useful questions out of an interview if you yourself put work into it on the back end.

It pays, in other words, to identify which questions, approaches, and strategies work best in helping you hire the right people for your company and its specific context.

More Resources to Build an Outstanding Team

Featured photo credit: Johanna Buguet via unsplash.com

Reference

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Steven Spatz

Steven is the President of BookBaby, the nation’s leading eBook and printed book distributor. He shares about entrepreneurial tips on Lifehack.

How I Hire the Elites: 4 Good Interview Questions to Ask

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Last Updated on January 13, 2020

7 Simple Brain Training Habits to Boost Your Brain Power

7 Simple Brain Training Habits to Boost Your Brain Power

Throughout the ages, there have been many beliefs in various tricks to boosting brain power, yet when held up to scientific scrutiny, most of these beliefs don’t add up.

When I was a child, for example, my mother told me if I ate fish it would make me more intelligent. Of course, there’s no scientific proof this is true.

Today, there is a myriad of games you can download to your phone that claims to improve your brain’s cognitive skills. While we are still waiting for a conclusive scientific verdict on these, recent studies by neuroscientists at Western University in Ontario[1] and researchers from the University of Pennsylvania in Philadelphia appear to contradict these claims.[2]

So, how can we really boost our brain power? Well, it turns out there are a number of simple things you can do that will improve the function of your brain. Here are seven to get you started.

1. Do Your Most Difficult Tasks in the Morning

Our brains work at their best when they are fresh and energized after a good night’s sleep.

If you have a task to do that requires a lot of thought and focus, the best time to do that task would be first thing in the morning when your brain is at its freshest.

This is one of the reasons why checking email first thing the morning is not a good idea. You are wasting your brain’s best hours on a simple task that can be done when your brain is not at its freshest

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Throughout the day, you will find the amount of time you can focus for will fall. Your decision-making abilities will also begin to weaken as the day progresses. This is called “decision fatigue” and that means the decisions you make later in the day will not be as good as the decisions you make earlier in the day.

It’s far better to do your most difficult, creative tasks early taking advantage of your brain’s higher energy levels.

Try to avoid meetings first thing in the morning and schedule work that needs higher creative energy and concentration.

2. Get Enough Breaks

Our brains are not very good at maintaining concentration and focus for much more than an hour. Once you go beyond a certain amount of time, doing focused work, you will find yourself making more and more mistakes. This is a sign your brain is tired and needs a break.

Taking the right kind of break is important. Switching from working on a complex spreadsheet to checking your social media feeds is not going to give your brain the right kind of break. Instead, get up from your desk and head outside. If that is not possible, go to the nearest window and look outside.

Your brain needs a break from the screen, not just the spreadsheet, so leave your phone behind so you are not tempted to look at it and just savour the view.

3. Read Books, not Social Media Feeds

There are no shortcuts to improved knowledge and you are certainly not going to improve your general knowledge about anything useful by reading social media feeds. Instead, make reading books a regular habit.

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When you read good quality books, you increase your ability to use the knowledge you learn to solve problems as your brain will apply the knowledge you learned to existing situations.

Learn about economic theory, history and psychology. All these topics have real practical applications for us all today.

4. Exercise Regularly

Humans did not evolve to be stationary animals. You need to move.

Had our ancestors spent their days sat around, they would not have survived very long. To survive and find food, our ancestors had to keep moving. Our brains have evolved to function at their best when we are exercised.

In his book, Brain Rules, Prof.John Medina explains when we exercise, we increase the amount of oxygen in our brains and this helps to sharpen our brain’s functions.

In studies, when a previously sedentary group of people began a light exercise programme, their cognitive skills improve as well as reaction times and quantitive skills.

This is why you are more likely to find the solution to a problem when you are walking somewhere or exercising rather than when you are sat at a desk in front of a screen.

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5. Get Enough of the Right Food

You probably have experienced the afternoon slump at some point in your life. This is when you feel tired and fatigued in the mid-afternoon. This is a result of the carbohydrates you ate at lunchtime, stimulating your body to produce insulin which then causes a drop in your blood sugar levels.

When you go into an afternoon slump, concentrating for long periods become almost impossible and you just want to curl up and go to sleep.

To prevent the afternoon slump, try to eat a protein-rich lunch such as a tuna or chicken salad without pasta, rice or bread. Keep some healthy snacks such as mixed nuts and dried bananas around your workspace and when you feel a little peckish, eat a few of these.

Not only will you avoid the afternoon slump, but you will also improve your overall general health and feel a lot more energetic.

6. Drink Enough Water

Your brain is made up of about 70% water, so without enough water, your brain will not function at its best.

When you are not drinking enough water, you will find your ability to concentrate, make decisions and stay alert will reduce. You will feel sleepy and lack energy. Your brain functions at its best when it is properly hydrated.

The solution is to keep a large bottle of water at your work station and sip regularly from it throughout the day. This will increase the number of trips you need to make to the bathroom which is a good thing. It will keep you moving and taking regular breaks from your screen.

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7. Don’t Deprive Yourself of Sleep

You probably don’t need a long scientific study to convince you that if you are not getting enough sleep, you are not going to function at your best.

You just need to go a couple of days without getting enough sleep and you feel your abilities reduce. Your decision-making skills become erratic, your energy levels drop and your ability to stay focused on your work diminishes.

If you want to improve your brain’s ability to function, then start with getting enough sleep. The number of hours you need will depend on your own circadian rhythms, so find what works best for you.

Six to eight hours is usually enough for most people so make sure you are hitting that number of hours per night as a minimum.

The Bottom Line

Improving our brain power is not difficult. All we need to do is develop a few simple habits such as exercising regularly, getting enough sleep and eating the right foods.

These seven tips will go a long way to helping you to become more alert, able to focus longer and make decisions. All simple common sense tricks anyone can use.

More to Boost Your Brain Power

Featured photo credit: Nicole Wolf via unsplash.com

Reference

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