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How I Hire the Elites: 4 Good Interview Questions to Ask

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How I Hire the Elites: 4 Good Interview Questions to Ask

In today’s highly competitive labor market, most hiring managers understand that identifying, vetting, and hiring top talent is a key priority––one a CEO must be invested in. Gone are the days when you can hang the “Help Wanted” sign on the front page of your website and expect dozens of quality resumes to show up in your inbox.

Certainly, in my role as President of my company BookBaby, I take the recruitment and interview process very seriously—not just because it’s important, but also because it’s difficult.

The truth is, anyone who takes the time and trouble to send you a resume and apply for your open position can probably do the tasks outlined in the job description. But that’s only half the battle.

What to Look for in a Candidate

A successful hire is one who can complete tasks while also succeeding within the context and culture of the organization that employs them.

For my company, that means being nimble, forward thinking, and having an understanding of the publishing world. More specifically, beyond having good interview questions to ask, I look for three things in every candidate I interview.

1. The ability to work autonomously

All of my employees would agree on this one fact: I’m not a micromanager. I don’t want to spend my time looking over my employees’ shoulders all day long––I’ve got my own job to do!

Thus, I need employees to be self-starters who can not only inspire themselves, but also solve tough problems on their own.

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2. The ability to communicate in various environments

Everyone expresses themselves in different ways. To succeed on my team, however, employees must be able to make themselves understood no matter their communication style.

This is true whether they’re communicating with their peers, managers, or especially customers. That means, of course, that new hires must also be able to adapt to different audiences––from those listening to their presentations in the office to those reading their words on Twitter.

3. The ability to make decisions

This might be the most important skill set that, truly, all managers look for. It doesn’t matter if you’re hiring a fresh-out-of-school marketer or a seasoned financial controller––candidates must be able to assess situations, determine the best means of achieving the optimal outcome, and make the call to move forward.

There’s a matter of trust here: as a company leader, you have to know that the people on your team will make the kind of choices and compart themselves in a way that is representative of your company, its ethos, and your ambitions.

Again, these priorities are not unique to me. These are things most founders, CEOs, and managers look for. They evidence, ultimately, abilities of reason and logic, levels of motivation, and self-awareness––the traits quality team members who’ll drive your company forward need to have.

Good Questions to Ask in an Interview

So the question then becomes: how do you go about determining if candidates do possess these qualities?

My strategy: ask the right questions.

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1. Tell me about your happy place

The first question I ask candidates is this: tell me about your optimal work environment. An experience in which you know you’ll thrive. The culture in which you are most productive and happiest.[1]

I also want to know the characteristics exhibited by the best boss they’ve ever had—or wish that they’d had.

If their sort of optimal vision aligns with mine––with the sort of environment and culture I’ve worked hard to build in my company––I know we’re on the right track.

2. Putting the boss on notice

Second, my very best hires have all been people who’ve helped to up my game, so to speak.

So I always ask candidates for three or four expectations that they have of senior leaders in an organization. What hopes do they have for the people they work with and for?

If they can speak articulately on that, I know that it’s likely they’ll be able to help me improve in that area, which is a good thing for me and for the company.

3. Serving the customer

At BookBaby, we depend on our people to provide world-class customer service all day long.

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It’s for this reason that I always ask candidates, then, to tell me a story about their most challenging customer and how they eventually made them happy––or didn’t.

You can learn a lot about the tolerance, patience, and one’s capacity for empathy and patience through stories like this. Plus, it’s important that candidates have experience to this end. Customer service is very much a skill.

4. That one decision

Finally, I do save one question for the end of every single interview. It’s a simple one––and I’ve received 100 different answers to it. Some amazing, some not so much.

Here it is:

Tell me about the very best decision you’ve ever made.

Was it a snap decision, or did you think it through? Were you happy with the outcome? Would you change it now?

This question reveals a lot about the applicant. Often it evidences their logic, and even gives you a glimpse of their creative capacity.

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If the answer is forgettable and cliché, for example––“When I decided to ask my wife to get married” (ho hum)––that shows you either that the applicant hasn’t done many impressive things, or that they lack the creative chops to ideate something exciting.

The Bottom Line

At the end of the day, of course more goes into whether or not you should make a decision as important as a new hire than just the interview––and four measly interview questions, at that!

But it remains that the interview––and particularly the interview with you, the leader of the company––is the most relevant and crucial opportunity a candidate gets to sell themselves. It’s inherently revealing, in this sense, and speaks to a candidate’s ability to perform under pressure.

Of course, you’ll only get useful questions out of an interview if you yourself put work into it on the back end.

It pays, in other words, to identify which questions, approaches, and strategies work best in helping you hire the right people for your company and its specific context.

More Resources to Build an Outstanding Team

Featured photo credit: Johanna Buguet via unsplash.com

Reference

More by this author

Steven Spatz

Steven is the President of BookBaby, the nation’s leading eBook and printed book distributor. He shares about entrepreneurial tips on Lifehack.

How I Hire the Elites: 4 Good Interview Questions to Ask

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Last Updated on June 1, 2021

10 Effective Ways To Make You a Fast Learner

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10 Effective Ways To Make You a Fast Learner

The importance of learning cannot be underestimated. Learning empowers us to fulfill our ideas and realize our full potential. The speed of gaining new knowledge is practically as important as its volume. Who wouldn’t love to remember tons of information as quickly as possible?

If you want to start learning faster, you need a new approach towards the process which would enable you to comprehend the essence of the matter and relate it with new concepts you encounter.

The following 10 tips will help you become a fast learner:

1. Analyze Your Learning Style

Before you can start experimenting with different studying methods, you need to understand what type of learner you are:

Is your memory associated to sound?

Maybe you can remember what you were reading when a particular song was playing? If this is your case, then you fall into the category of auditory learners.

If you want to start studying more efficiently, then it would be wise to record the lectures and listen to them instead of reading textbooks.

Do you relate information to visual content?

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If you are a visual learner, you should implement images, graphs, charts, infographics, colorful lists, flashcards, and other types of visual content when you study.

Are you a physical learner?

If your learning style is not auditory or visual, then you might be a physical learner. Some students have too much energy; they tap their feet or play with a pen during lectures.

A walk before a lecture will calm your nerves down. You can try studying or listening to audio lectures during a walk. That will help you remember the information more quickly.

2. Use the Right EdTech Tools

Technology has the power of making everything easier. There are plenty of websites, online tools, and smartphone/tablet apps that will boost your skills of planning, writing, time management and brainstorming, etc.

One way of improving your productivity is using flashcards. You can make your own cards, but you can also download pre-made kits online:

  • StudyBlue is one of the best online destinations when it comes to creating and discovering flashcards from all areas of study.
  • If you are looking for a tool that makes the process of brainstorming more effective, then you should try PapersGear.
  • You also need the SelfControl app, which will eliminate all distractions when you need to stay focused.
  • Quizlet is another website you should bookmark; it offers study tools that will transform the learning process into a fun activity.
  • Notella is an app that will help you take quick notes at any time.
  • Brainscape is an educational platform that makes complex subjects easy by relying on cognitive science.
  • You can also try Dragon Dictation, especially if you are an audio learner.

3. Train Your Brain to Accept New Information

Efficient studying is a habit. Your brain needs constant training if you want to improve your focus and complete complex tasks without taking breaks.

One way to achieve this goal is to create a private learning space in your home. You’ll also need a specific time of day that you’ll devote to studying. That will make your brain ready to accept the information it gets, so you’ll notice you’re starting to learn much faster by the day.

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4. Get Some Exercise

You are aware of the fact that physical activity is good for your body, but your brain needs it too!

Light exercise, such as yoga, can help you learn much faster. If you are inactive throughout the day, your body will want to move, so it will be difficult for you to stay focused.

If, on the other hand, you canalize your energy through light training sessions, you will be ready to study productively.

5. Work on the Ambiance

If you have a noisy neighborhood or a working environment full of distractions, you won’t be able to learn or study no matter how hard you try.

If you want to learn quickly, you need a quiet, distraction-free environment that won’t disturb the mind in any way. Such a peaceful place will set you in learning mode as soon as you find yourself in it.

6. Take a Lot of Notes

Only few people are capable of remembering information as they read it. If you don’t belong to this category of privileged learners, then you absolutely need to start taking notes.

This simple learning method will force you to think about the essence of the material. It will also give you a nice framework that will help you review the things you’ve learned.

Write down only the most important information. That will help you remember all the other things you’ve learned.

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Here’re some tips to take notes effectively: Why Successful People Take Notes And How to Make It Your Habit

7. Make Mind Maps

Mind maps are among the best tools to speed up the learning process. Your mind will process information effectively if you create a visual representation of the things you’re about to learn.

You can create a nice mind map in the old-school way: take a large sheet of paper and organize all facts and explanations. Use pictures, note-cards, and other symbols you can think of. Group similar items together and connect them with colorful pens.

Some tips mind-mapping here: How to Mind Map: Visualize Your Cluttered Thoughts in 3 Simple Steps

Of course, you can also use an online mind mapping tool if you want to save yourself some time.

8. Experiment with Memorization Methods

Memorizing is often misused in the process of studying. Some people memorize whole sentences, paragraphs and lectures without grasping their essence.

However, memorization can be useful when you need to learn definitions and classifications really quickly. Don’t avoid this technique if you want to fill your brain with information without wasting any time.

Try this if you want to memorize more and faster: How to Memorize More and Faster Than Other People

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9. Find the Right Context

Memorization works solely in times of urgency. If you want to learn in the most effective manner, then you need to have context for information.

Find an aspect that’s interesting for you; try to research for related information, and you’ll discover the joy of learning.

The first step? Jot down as much information and as many ideas as possible: How Simply Jotting Down Ideas Can Make You Smarter

With time, this practice will make you a faster learner.

10. Study Every Day

It will take some time before you get used to a daily studying routine, but your mind will eventually grasp the habit.

The more frequently you study, the less time it will take for you to remember the things you read.

If you start studying as soon as possible after you have learned some new concepts, it won’t take long at all for you to get ready for an exam. Now that sounds really good, doesn’t it?

More to Help You Learn Quicker

Featured photo credit: Becca Tapert via unsplash.com

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