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90% of People Are Poor Listeners. Are You the Remaining 10%?

90% of People Are Poor Listeners. Are You the Remaining 10%?

So, if we show you two photos, one of Miley Cyrus and the other of Justin Bieber, two celebrities who are remarkably and androgynously alike, you would be able to tell who is who and make a correct identification, right? Now if only life was so easy that it let you spot the good egg, from the bad one – be it as a partner, a friend or even the choice of a job or a house.

Basically, life offers us many challenges and while it’s relatively easy to pass judgment on others, we very often err while self-introspecting. Most of us don’t consider listening as big an art as talking and because of this, a lot of us would call ourselves good listeners. But is that really true? Are we good listeners at all?

Identifying Good Listening vs. Bad Listening

So, do you think that you are a good listener? Well then, let’s check these identifying mannerisms of good listening vs. bad listening and check where we all can stand to improve…

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Hidden Meaning vs. Literal Meaning

A lot of communication lies in the tone and emotional cues, as well as the body language of the talker – and not just the words. To be an effective listener, you need to take in the literal meaning of course, but also read in between the lines. Listen for the tone, for the emotion in the voice, and look for the non-verbal cues as well. Empathize with the talker, find common points and ask questions if you need answers.[1]

Understanding vs. Gaining Information

We may often listen to get answers to a question. But effective listening goes hand in hand with understanding, and not just with the intent of gaining information. Many times, when we ask pointed questions, we skim-listen to the reply but don’t really understand the situation and stop listening after we think we have got the answer. You may look as if you are attentive and getting in every word but frankly your mind is wandering and you’re not really in the situation at all…[2]

Asking for Clarifications vs. Making Assumptions

Good listening means that you ask questions when you have a doubt, and not make any assumptions about the issues. Don’t let your thoughts or doubts come into the picture, and don’t let any of that color the current conversation. Clarify, once, twice or thrice even if you have to, to make sure all your doubts are cleared by the correct person and not just by your presumptions.[3]

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Listening to Digest vs. Listening to Respond

So many times it happens that we listen to something, only to be able to respond to it. Rather, while the other person is still talking – we stop listening and begin to formulate our reply – and often miss so much of what we were supposed to listen to, process and understand. Stephen R Covey right said, “Most people listen with the intent to respond, not with the intent to understand.” If your mind is moving ahead to the response and not listening, well, you lose out.[4]

Letting the Speaker Finish vs. Interrupting the Speaker

We may not always agree with what is being said, and may even have valid counterpoints – but all of us need to have the manners and the patience to let the talker finish first. Interrupting the talker, speaking out of turn and just generally being ill-mannered will make you miss out on listening and understanding the point being made as well as disturb the rest of the audience’s listening. Let the speaker finish, and then politely intercede to make your point.[5]

Boldly Agree To Disagree vs. Bow Down To Authority

Conversely, not speaking up when you strongly feel different will also go against effective listening. Listening to it not just hearing – it’s about hearing, then understanding and processing the thing you have heard, and finally forming an opinion about it. If you have patiently listened to and understood all that was being said and have a very strong point or interjection to make – you must speak up. Bowing down to authority at this point will make you harbor a lingering resentment towards yourself, yet again making you miss the rest of the talk or conversation since your emotions come into play. Once the speaker has finished, stand up and make your point boldly – you many agree to disagree at the end but at least you have said your piece.[6]

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Consistently Listen to One Topic Vs. Getting Bored Too Easily

As much as it is good for a speaker to be able to talk about one topic consistently and interestingly, it is even better for a listener to be able to listen about the same topic with full concentration. Only if you listen to what is being said with full concentration will you be able to glean the gist of it all.[7]

Listening With an Open Mind vs. Listening With Too Firm a Belief

To listen and listen well, you have to have an open mind to what is being said, even if it is going against your core beliefs. Like we mentioned above, you can choose to hear out the speaker patiently and then speak up or counter-argue the point you cannot digest – but at least listen with an open mind. You might end up learning something new after all.[8]

Listening With Fair Balance & Empathy vs. Listening Judgmentally

We very often tend to view the world with colored glasses – often shaded in hues of our beliefs, prejudices, and resentments. When we are listening to someone, we should listen not only with an open mind but also an open heart and keep our judgments and belief system aside. Do not start taking what is being said as an affront or insult – the person who is talking has a right to his own beliefs. Listen fairly, let the person finish and then if you want, you can choose to make your own point – without trash talking the speaker in turn.[9]

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Show Interest in the Speaker vs. Appear Bored & Tired of the Speaker

The person addressing the audience – be they experienced talkers or newbies – has a certain set of trepidation and wants to make sure that the audience is interested in what they have to say. If you appear bored, listless and distracted while they are talking – you are not only reducing their morale but also curbing their speaking enthusiasm and affecting your own listening skills as well. Be active, be alert and be interested in what they are saying to get the best out of them and your listening skills as well.[10]

Paying Attention to Key Meaning vs. Missing the Meaning of It All

Many people hear everything sometimes, but miss the meaning of it all but not paying attention to the key points, being too busy analyzing every little thing, formulating their own replies, getting blinded by the speaker’s charm, making notes etc… There will be times the speaker will verbally or physical emphasize a few things – pay attention to the meaning behind it all instead of focusing on the decoration…[11]

Making Sure the Understanding is Correct vs. Letting Confusion Mar the Listening

Finally, as we have been stressing – the difference between hearing and listening lies in the understanding of things. Make sure you have grasped everything that is being said, raise your hand and ask pointed questions if need be and only then move on to the next point. Hearing everything and understanding only a little means your listening wasn’t up to the mark at all.[12]

So pay attention to what is being said and concentrate on the meaning of the words instead of just hearing them – switch off those phones and keep micro-conversations at bay. Hear and understand for effective listening…

Reference

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Rima Pundir

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Last Updated on August 16, 2018

16 Productivity Secrets of Highly Successful People Revealed

16 Productivity Secrets of Highly Successful People Revealed

The same old motivational secrets don’t really motivate you after you’ve read them for the tenth time, do they?

How about a unique spin on things?

These 16 productivity secrets of successful people will make you reevaluate your approach to your home, work, and creative lives. Learn from these highly successful people, turn these little things they do into your daily habits and you’ll get closer to success.

1. Empty your mind.

It sounds counterproductive, doesn’t it?

Emptying your mind when you have so much to remember seems like you’re just begging to forget something. Instead, this gives you a clean slate so you’re not still thinking about last week’s tasks.

Clear your mind and then start thinking only about what you need to do immediately, and then today. Tasks that need to be accomplished later in the week can wait.

Here’s a guide to help you empty your mind and think sharper:

How to Declutter Your Mind to Sharpen Your Brain and Fall Asleep Faster

2. Keep certain days clear.

Some companies are scheduling “No Meeting Wednesdays,” which means, funnily enough, that no one can hold a meeting on a Wednesday. This gives workers a full day to work on their own tasks, without getting sidetracked by other duties or pointless meetings.

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This can work in your personal life too, for example if you need to restrict Facebook access or limit phone calls.

3. Prioritize your work.

Don’t think every task is created equal! Some tasks aren’t as important as others, or might take less time.

Try to sort your tasks every day and see what can be done quickly and efficiently. Get these out of the way so you have more free time and brain power to focus on what is more important.

Lifehack’s CEO has a unique way to prioritize works, take a look at it here:

How to Prioritize Right in 10 Minutes and Work 10X Faster

4. Chop up your time.

Many successful business leaders chop their time up into fifteen-minute intervals. This means they work on tasks for a quarter of an hour at a time, or schedule meetings for only fifteen minutes. It makes each hour seem four times as long, which leads to more productivity!

5. Have a thinking position.

Truman Capote claimed he couldn’t think unless he was laying down. Proust did this as well, while Stravinsky would stand on his head!

What works for others may not work for you. Try to find a spot and position that is perfect for you to brainstorm or come up with ideas.

6. Pick three to five things you must do that day.

To Do lists can get overwhelming very quickly. Instead of making a never-ending list of everything you can think of that needs to be done, make daily lists that include just three to five things.

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Make sure they’re things that need to be done that day, so you don’t keep putting them off.

7. Don’t try to do too much.

OK, so I just told you to work every day, and now I’m telling you to not do too much? It might sound like conflicting advice, but not doing too much means not biting off more than you can chew. Don’t say yes to every work project or social engagement and find yourself in way over your head.

8. Have a daily action plan.

Don’t limit yourself to a to-do list! Take ten minutes every morning to map out a daily action plan. It’s a place to not only write what needs to be done that day, but also to prioritize what will bring the biggest reward, what will take the longest, and what goals will be accomplished.

Leave room for a “brain dump,” where you can scribble down anything else that’s on your mind.

9. Do your most dreaded project first.

Getting your most dreaded task over with first means you’ll have the rest of the day free for anything and everything else. This also means that you won’t be constantly putting off the worst of your projects, making it even harder to start on it later.

10. Follow the “Two-Minute Rule.”

The “Two-Minute Rule” was made famous by David Allen. It’s simple – if a new task comes in and it can be done in two minutes or less, do it right then. Putting it off just adds to your to-do list and will make the task seem more monumental later.

11. Have a place devoted to work.

If you work in an office, it’s no problem to say that your cubicle desk is where you work every day.

But if you work from home, make sure you have a certain area specifically for work. You don’t want files spread out all over the dinner table, and you don’t want to feel like you’re not working just because you’re relaxing on the couch.

Agatha Christie never wrote at her desk, she wrote wherever she could sit down. Ernest Hemingway wrote standing up. Thomas Wolfe, at 6’6″ tall, used the top of his refrigerator as a desk. Richard Wright wrote on a park bench, rain or shine.

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Have a space where, when you go there, you know you’re going to work. Maybe it’s a cafe downstairs, the library, or a meeting room. Whenever and wherever works for you, do your works there.

12. Find your golden hour.

You don’t have to stick to a “typical” 9–5 schedule!

Novelist Anne Rice slept during the day and wrote at night to avoid distractions. Writer Jerzy Kosinski slept eight hours a day, but never all at once. He’d wake in the morning, work, sleep four hours in the afternoon, then work more that evening.

Your golden hour is the time when you’re at your peak. You’re alert, ready to be productive, and intent on crossing things off your to-do list.

Once you find your best time, protect it with all your might. Make sure you’re always free to do your best uninterrupted work at this time.

13. Pretend you’re on an airplane.

It might not be possible to lock everyone out of your office to get some peace and quiet, but you can eliminate some distractions.

By pretending you’re on an airplane, you can act like your internet access is limited, you’re not able to get something from your bookcase, and you can’t make countless phone calls.

Eliminating these distractions will help you focus on your most important tasks and get them done without interruption.

14. Never stop.

Writers Anthony Trollope and Henry James started writing their next books as soon as they finished their current work in progress.

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Stephen King writes every day of the year, and holds himself accountable for 2,000 words a day! Mark Twain wrote every day, and then read his day’s work aloud to his family to get their feedback.

There’s something to be said about working nonstop, and putting out continuous work instead of taking a break. It’s just a momentum that will push you go further./

15. Be in tune with your body.

Your mind and body will get tired of a task after ninety minutes to two hours focused on it. Keep this in mind as you assign projects to yourself throughout the day, and take breaks to ensure that you won’t get burned out.

16. Try different methods.

Vladimir Nabokov wrote the first drafts of his novels on index cards. This made it easy to rearrange sentences, paragraphs, and chapters by shuffling the cards around.

It does sound easier, and more fun, than copying and pasting in Word! Once Nabokov liked the arrangement, his wife typed them into a single manuscript.

Same for you, don’t give up and think that it’s impossible for you to be productive when one method fails. Try different methods until you find what works perfectly for you.

Featured photo credit: Unsplash via unsplash.com

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