Advertising
Advertising

90% of People Are Poor Listeners. Are You the Remaining 10%?

90% of People Are Poor Listeners. Are You the Remaining 10%?

So, if we show you two photos, one of Miley Cyrus and the other of Justin Bieber, two celebrities who are remarkably and androgynously alike, you would be able to tell who is who and make a correct identification, right? Now if only life was so easy that it let you spot the good egg, from the bad one – be it as a partner, a friend or even the choice of a job or a house.

Basically, life offers us many challenges and while it’s relatively easy to pass judgment on others, we very often err while self-introspecting. Most of us don’t consider listening as big an art as talking and because of this, a lot of us would call ourselves good listeners. But is that really true? Are we good listeners at all?

Identifying Good Listening vs. Bad Listening

So, do you think that you are a good listener? Well then, let’s check these identifying mannerisms of good listening vs. bad listening and check where we all can stand to improve…

Advertising

Hidden Meaning vs. Literal Meaning

A lot of communication lies in the tone and emotional cues, as well as the body language of the talker – and not just the words. To be an effective listener, you need to take in the literal meaning of course, but also read in between the lines. Listen for the tone, for the emotion in the voice, and look for the non-verbal cues as well. Empathize with the talker, find common points and ask questions if you need answers.[1]

Understanding vs. Gaining Information

We may often listen to get answers to a question. But effective listening goes hand in hand with understanding, and not just with the intent of gaining information. Many times, when we ask pointed questions, we skim-listen to the reply but don’t really understand the situation and stop listening after we think we have got the answer. You may look as if you are attentive and getting in every word but frankly your mind is wandering and you’re not really in the situation at all…[2]

Asking for Clarifications vs. Making Assumptions

Good listening means that you ask questions when you have a doubt, and not make any assumptions about the issues. Don’t let your thoughts or doubts come into the picture, and don’t let any of that color the current conversation. Clarify, once, twice or thrice even if you have to, to make sure all your doubts are cleared by the correct person and not just by your presumptions.[3]

Advertising

Listening to Digest vs. Listening to Respond

So many times it happens that we listen to something, only to be able to respond to it. Rather, while the other person is still talking – we stop listening and begin to formulate our reply – and often miss so much of what we were supposed to listen to, process and understand. Stephen R Covey right said, “Most people listen with the intent to respond, not with the intent to understand.” If your mind is moving ahead to the response and not listening, well, you lose out.[4]

Letting the Speaker Finish vs. Interrupting the Speaker

We may not always agree with what is being said, and may even have valid counterpoints – but all of us need to have the manners and the patience to let the talker finish first. Interrupting the talker, speaking out of turn and just generally being ill-mannered will make you miss out on listening and understanding the point being made as well as disturb the rest of the audience’s listening. Let the speaker finish, and then politely intercede to make your point.[5]

Boldly Agree To Disagree vs. Bow Down To Authority

Conversely, not speaking up when you strongly feel different will also go against effective listening. Listening to it not just hearing – it’s about hearing, then understanding and processing the thing you have heard, and finally forming an opinion about it. If you have patiently listened to and understood all that was being said and have a very strong point or interjection to make – you must speak up. Bowing down to authority at this point will make you harbor a lingering resentment towards yourself, yet again making you miss the rest of the talk or conversation since your emotions come into play. Once the speaker has finished, stand up and make your point boldly – you many agree to disagree at the end but at least you have said your piece.[6]

Advertising

Consistently Listen to One Topic Vs. Getting Bored Too Easily

As much as it is good for a speaker to be able to talk about one topic consistently and interestingly, it is even better for a listener to be able to listen about the same topic with full concentration. Only if you listen to what is being said with full concentration will you be able to glean the gist of it all.[7]

Listening With an Open Mind vs. Listening With Too Firm a Belief

To listen and listen well, you have to have an open mind to what is being said, even if it is going against your core beliefs. Like we mentioned above, you can choose to hear out the speaker patiently and then speak up or counter-argue the point you cannot digest – but at least listen with an open mind. You might end up learning something new after all.[8]

Listening With Fair Balance & Empathy vs. Listening Judgmentally

We very often tend to view the world with colored glasses – often shaded in hues of our beliefs, prejudices, and resentments. When we are listening to someone, we should listen not only with an open mind but also an open heart and keep our judgments and belief system aside. Do not start taking what is being said as an affront or insult – the person who is talking has a right to his own beliefs. Listen fairly, let the person finish and then if you want, you can choose to make your own point – without trash talking the speaker in turn.[9]

Advertising

Show Interest in the Speaker vs. Appear Bored & Tired of the Speaker

The person addressing the audience – be they experienced talkers or newbies – has a certain set of trepidation and wants to make sure that the audience is interested in what they have to say. If you appear bored, listless and distracted while they are talking – you are not only reducing their morale but also curbing their speaking enthusiasm and affecting your own listening skills as well. Be active, be alert and be interested in what they are saying to get the best out of them and your listening skills as well.[10]

Paying Attention to Key Meaning vs. Missing the Meaning of It All

Many people hear everything sometimes, but miss the meaning of it all but not paying attention to the key points, being too busy analyzing every little thing, formulating their own replies, getting blinded by the speaker’s charm, making notes etc… There will be times the speaker will verbally or physical emphasize a few things – pay attention to the meaning behind it all instead of focusing on the decoration…[11]

Making Sure the Understanding is Correct vs. Letting Confusion Mar the Listening

Finally, as we have been stressing – the difference between hearing and listening lies in the understanding of things. Make sure you have grasped everything that is being said, raise your hand and ask pointed questions if need be and only then move on to the next point. Hearing everything and understanding only a little means your listening wasn’t up to the mark at all.[12]

So pay attention to what is being said and concentrate on the meaning of the words instead of just hearing them – switch off those phones and keep micro-conversations at bay. Hear and understand for effective listening…

Reference

[1] TCB Devito: Communication Strategies
[2] Huffington Post: Are You Listening Or Just Reloading
[3] Facebook: Positivity Vibrations
[4] Business2Community: How to Truly Listen to Someone, Instead of Listening to Respond
[5] Info Please: Speaking & Listening Skills
[6] Forbes: 10 Ways To Brave Up & Speak Up
[7] Stack Exchange: How To Avoid Mind Drifting While Listening
[8] Boundless: Be An Open Minded Listener
[9] Lolly Daskal: The Heart of Listening
[10] Magnolia Etiquette: Show Respect to the Speaker
[11] Boundless: Components of a Speech
[12] Key Differences: Differences Between Hearing & Listening

More by this author

Rima Pundir

Health, Wellness & Productivity Writer

Stiff Muscles Make You Feel Sick Often: 8 Natural Muscle Relaxers You Can’t Miss When You Drive And Don’t Drink Enough Water, It’s As Dangerous As Drunk Driving Having A Glass Of This Drink Before You Sleep Can Burn Your Fat Insanely Fast How Common Language Can Help You Strengthen Your Friendship Introducing 13 Useful Free Apps For you To Install Today

Trending in Productivity

1 5 Key Traits of a Charismatic Leadership 2 How to Overcome Your Resistance to Change for a Better Self 3 How to Develop Mental Toughness And Stay Strong 4 13 Work Life Balance Tips for a Happy and Productive Life 5 How to Delegate Tasks Effectively (Step-By-Step Guide)

Read Next

Advertising
Advertising
Advertising

Last Updated on December 2, 2019

How to Develop Mental Toughness And Stay Strong

How to Develop Mental Toughness And Stay Strong

Are you the kind of person who wants to achieve massive success in your life? Do you have the mental toughness to make that happen?

I think we can all agree that no matter your ambitions, achieving success can be difficult; and over time, the daily grind can take a toll on your physical, mental, and emotional energy.

Achievers and high performers from all walks of life face ups and downs along the path to success—they face failure, burnout, discouragement, fatigue, self-limiting beliefs, stress, and so much more.

How do some people continually strive towards their personal goals year after year while others give up on them? How do those people stay strong and persevere when there is so much stacked against them?

Studies now show that mental strength is a critical key to success. If you haven’t read Angela Duckworth’s book Grit, you should. In it, she shows that “the secret to outstanding achievement is not talent but a special blend of passion and persistence she calls ‘grit.’” In other words, mental toughness plays a significant role when it comes to achieving goals.

Sometimes, our goals wear us down and leave us feeling exhausted. Other times, our goals get difficult, and success seems impossible, so we lose hope, become discouraged, and want to quit.

At its core, mental toughness is simply the ability to stick to something when the going gets tough. People with high levels of mental toughness can push beyond these obstacles and forge a path towards success while those with lower levels of mental toughness may abandon their dreams.

Want to know the good news?

No matter who you are, what you’ve been told, or what you currently believe, you can develop the mental toughness you need to be successful.

All you need to do is learn to develop a positive mindset, focus on your why, and utilize the people around you for support.

1. Develop a Positive Mindset

If you’re going to increase your mental toughness, the first thing you have to do is focus on building a strong, positive mindset.

According to the Cleveland Clinic, the average person has 60,000 thoughts per day. Of those, 95% of those thoughts repeat each day and, on average, 80% of repeated ideas are negative.[1]

That’s roughly 45,600 negative thoughts per day!

Carrying around these negative thoughts is like going on a hike in the mountains with a backpack full of rocks. The hike is hard enough on its own, but having extra junk weighing you down is a recipe for failure.

Sometimes, building mental toughness isn’t as much about building new strength as it is about saving your strength for the right tasks. Wouldn’t it be easier to dump the rocks out of the backpack instead of trying to get strong enough to carry the extra weight?

Absolutely!

But how can we learn to spot those 45,600 negative thoughts and get rid of them? How can we empty our metaphorical backpack?

Advertising

Well, it gets a whole lot easier if you know what you’re looking for. Some of the most prominent types of negative thoughts are self-limiting beliefs, all-or-nothing thinking, and dwelling.

Let Go of Self-Limiting Beliefs

It’s pretty hard to be mentally tough when you’re constantly beating yourself up. Self-limiting beliefs are any beliefs that hold you back in some way. Here are some examples:

“I’m not smart enough to…”

“I don’t have enough experience to…”

“I’ve tried that before, and it didn’t go well, so I must just be bad at…”

When we allow these self-limiting beliefs to flood our minds, negative self-talk runs rampant, and we crowd out our ability to think positively. We’re effectively working against ourselves.

If you want to keep your mind strong on your path to success, you have to overcome the self-limiting beliefs that are holding you back by realizing one key truth: self-limiting beliefs are thoughts, not facts.

When you recognize a self-limiting belief cropping up in your mind, quickly silence it by telling yourself that it’s not true and then back that up with some positive affirmations:

  • “I am smart enough; I may just need to do some more research first.”
  • “I may not have as much experience as someone else, but that’s not going to stop me from trying. I have enough experience to get started. I’ll figure the rest out on the way.”
  • “Just because I failed at this last time doesn’t mean I’m going to fail this time. My past does not dictate my future.”

Get Rid of the All-or-Nothing Thinking

Another form of negative thinking that could be preventing you from building mental toughness is all-or-nothing thinking.

All-or-nothing thinking is the concept of thinking in extremes. You are either a success or a failure. Your performance was totally good or totally awful. If you’re not perfect, then you’re a failure.

But this isn’t true!

If you’re trying to lose 30 pounds and only lost 28, isn’t that still better than not losing any weight at all? I’d say so!

If you allow all-or-nothing thinking to rule your mind, you’ll be on cloud nine when you succeed, but you’ll beat yourself up when you “fail.” Acknowledging the shades of gray in between will allow you to see success more often and it will help you celebrate your smaller wins.

When you recognize an all-or-nothing thought, remember to look for the positive in the situation. What did you gain by trying? What would you have missed out on had you not tried? Could you do better if you were to try again?

Ditch the Dwelling

Self-Limiting Beliefs and All-or-Nothing Thinking can lead to a bad case of dwelling on the negative. If you want to build some mental toughness and keep your mind strong, you have to ditch the dwelling.

Every day, bad things happen to each of us, and while there’s nothing we can do to prevent that, we can control how we react to these situations.

When we dwell on our misfortunes, we waste massive amounts of energy that we could be using to achieve our goals. When this happens, we’re more likely to quit altogether.

Advertising

But that doesn’t mean you’re not mentally tough; it just means you’re misusing your energy.

The next time something bad happens, it’s important to allow yourself to feel the disappointment and frustration, but work on reducing the amount of time you dwell on the situation.

Easier said than done, right? Try these:

  1. Call a friend or mentor and talk it through with them. Get some outside perspective on your situation.
  2. Time block your dwelling by allowing yourself to dwell for no more than one hour.
  3. Then, tell yourself to move on, that you’re human, and you’re allowed to make mistakes or experience setbacks.
  4. If all else fails, find a good way to distract yourself until you can calm down and reexamine things with a clear mind.

The faster you can focus on the positives and move past the problem, the quicker you can get back to achieving success in your life.

Be Patient about the Process

No matter which negative thoughts tend to run around your mind, working to replace them with positive thoughts can take time.

Learning to spot self-limiting beliefs, all-or-nothing thinking, or dwelling is one thing, but learning to quiet those thoughts is another thing entirely.

If at first you don’t succeed, don’t fret. Instead, take a deep breath and try again. As you work towards improving your mindfulness and your mental toughness, remember that you’re going to get better with time.

To make things a little easier, it helps to connect with your purpose.

2. Connect with Your Purpose

One of the most critical elements to building mental toughness and keeping a strong and focused mind is having a strong ‘why’ for everything you want to do.

If you set out to achieve a huge goal that you don’t have a ‘why’ for, you’re going to find yourself distracted, discouraged, or disengaged as soon as you experience your first setback.

Think about the last time you were working on a goal or resolution and things weren’t going well, maybe you even wanted to quit. Perhaps you thought you didn’t have enough willpower. Maybe you told yourself that you didn’t have enough discipline.

Here’s the truth: you just didn’t have a strong enough why.

Simon Sinek has been spreading his message “Start with Why” across the globe.[2] In short, he says that:

“Your ‘why’ is the purpose, cause or belief that inspires you.”

One of the biggest drains on your mental energy is pursuing a goal or a task that you don’t have a ‘why’ for. This is when we tend to look for external motivation or question our willpower, but those aren’t the issues.

Often, we set goals because we like the idea of the goal, not the reality of the goal. Without connecting to our why, we can’t intrinsically motivate ourselves to achieve our most challenging goals.

Find Intrinsic Motivation

Intrinsic motivation is our innate desire to do something and it comes when we work towards something that satisfies ourselves above all else—not our parents or our bosses or our teachers.

Advertising

Let’s say you think you want to quit smoking because you know it’s bad for you, but you really enjoy smoking. If you don’t truly want to quit smoking, it’s going to be nearly impossible, regardless of your willpower or mental toughness.

But if you want to quit smoking because you just had a baby, and you don’t want your baby growing up around smoke, then that ‘why’ is going to give you intrinsic motivation. Intrinsic motivation is far more powerful than sheer stubborn willpower, and it’s far easier to maintain over the long haul.

If you’re trying to develop mental toughness, connecting a why to everything you want to achieve will reduce the effort and energy it will take to achieve those things. Once you’ve found a strong why for all of your goals, you’ll find that you’ll have significantly more energy to pursue your more difficult challenges.

3. Find Strength in Unity

The final aspect of developing mental toughness is embracing the idea that you’re not in this alone. It’s a fact, anyone who’s ever achieved success in anything didn’t do so alone.

Bill Gates didn’t build Microsoft alone. Oprah didn’t build her network by herself. Steve Jobs didn’t invent the iPhone without a team. Michelle Obama didn’t implement the “Let’s Move” campaign on her own.

Behind all of these successful people were countless other people who were there offering support, mentorship, guidance, and encouragement.

If you want to develop unmatched mental toughness, you need to understand that you don’t have to go it alone. Even the toughest Navy Seals have a team backing them up.

If you want to stay strong in your endeavors, you need to build a team of supporters who will step in and back you up when it counts.

Find a Mentor or Committee of Mentors

The benefits of having a great mentor are far too many to list, but to boil it down to the basics, a mentor is someone who will help show you the path to success.

A good mentor will help you discover your greatest strengths, spot and overcome your blind spots, and work through your weaknesses.

If you’re struggling to deal with your internal negativity or with finding your purpose, talk it through with a mentor. Sometimes we lose the forest for the trees, and a mentor can help us take a step back and see the bigger picture.

Here’s how to find the right mentor for yourself: How to Find a Mentor That Will Help You Succeed

Recruit Some Cheerleaders

If you want to stay strong, it never hurts to have a group of personal cheerleaders. Unlike mentors who are going to jump in and help you address your problems, a group of cheerleaders will help keep your spirits up.

Even if you have a strong ‘why’ and a positive mindset, it’s nearly impossible to maintain a positive attitude 100% of the time. It doesn’t make you weak to need some help from time to time. Having a group of people cheering you on will make all the difference in the world.

As you work towards your goals, tell a few close friends about what you’re doing, and when things get tough, tell them about it. And when they give you the pep talk you need, don’t resist their positivity or counter it with your self-limiting beliefs or your all-or-nothing attitude.

Allow their optimism to refill your energy and use that energy to press on.

Form an Accountability Group

Cheerleaders are great, but sometimes we need someone to give us the kick we need to keep going. You might have a strong ‘why’ for running a marathon or losing 30 pounds, but that doesn’t mean it’s going to be easy; and trying to force yourself to follow through is a sure way to tax your mental energy.

Advertising

Why not save some of your mental energy by forming an accountability group?

Find a person or a few people who have similar goals, or at the very least, the need for an accountability partner. Then, form an agreement within the group to push each other every day.

Even if your goals aren’t the same, accountability partners are great for giving us the push we need when we need it most.

Regardless of which relationships you choose, sometimes we have to be able to work through things on our own. Mentors, cheerleaders, and accountability partners are a great way for us to combat our naturally negative mindsets, but occasionally we have to be able to pick ourselves back up.

4. Learn to Pick Yourself Back Up After Setbacks

Building a strong mindset and developing mental toughness isn’t easy! Anyone who’s ever achieved massive success knows that obstacles, setbacks, and failure are inevitable, and you’re no different.

As you work on your goals, you’re going to face many ups and downs, but this doesn’t mean that you don’t have mental toughness, willpower, or discipline.

We all struggle. We all fail. It’s what we decide to do after we fail that truly counts.

When you find yourself in a low spot, ask yourself these questions:

  • “Am I being too hard on myself?”
  • “Are negative thoughts such as Self-Limiting Beliefs or All-or-Nothing Thinking distorting my view?”
  • “What’s the positive side of this setback/obstacle/failure?”
  • “Why was this goal important to me? What was my purpose?”
  • “Is this goal still important to me? Do I still have a ‘why’?”
  • “Who can I ask for help? Who can mentor me or cheer me on? Who can help hold me accountable?”

Asking yourself these questions is a great way to check in on your mindset. When we get lost in negative thinking or lose connection to our purpose, it’s far too easy to become discouraged. When we feel discouraged, we start feeling weak, maybe even a little hopeless.

Also, this article provides some useful tips to help you get back on track: How to Deal with Failure and Pick Yourself Back Up

Tying it All Together

Are you still with me? I know I’ve thrown a lot at you, from developing a positive mindset and combatting your internal voice to connecting with purpose and building a committee of mentors. It’s a lot to take it!

But here’s the bottom line:

A crucial part of developing mental toughness is learning to recognize these tendencies and taking action to correct them early on. Developing mental toughness is not about eliminating weakness, but learning how to deal with it and overcome it.

No one is perfect, but when we focus on the right things, we can develop a mental toughness worthy of life’s biggest challenges.

More About Mental Strength

Featured photo credit: Zulmaury Saavedra via unsplash.com

Reference

Read Next