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90% of People Are Poor Listeners. Are You the Remaining 10%?

90% of People Are Poor Listeners. Are You the Remaining 10%?

So, if we show you two photos, one of Miley Cyrus and the other of Justin Bieber, two celebrities who are remarkably and androgynously alike, you would be able to tell who is who and make a correct identification, right? Now if only life was so easy that it let you spot the good egg, from the bad one – be it as a partner, a friend or even the choice of a job or a house.

Basically, life offers us many challenges and while it’s relatively easy to pass judgment on others, we very often err while self-introspecting. Most of us don’t consider listening as big an art as talking and because of this, a lot of us would call ourselves good listeners. But is that really true? Are we good listeners at all?

Identifying Good Listening vs. Bad Listening

So, do you think that you are a good listener? Well then, let’s check these identifying mannerisms of good listening vs. bad listening and check where we all can stand to improve…

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Hidden Meaning vs. Literal Meaning

A lot of communication lies in the tone and emotional cues, as well as the body language of the talker – and not just the words. To be an effective listener, you need to take in the literal meaning of course, but also read in between the lines. Listen for the tone, for the emotion in the voice, and look for the non-verbal cues as well. Empathize with the talker, find common points and ask questions if you need answers.[1]

Understanding vs. Gaining Information

We may often listen to get answers to a question. But effective listening goes hand in hand with understanding, and not just with the intent of gaining information. Many times, when we ask pointed questions, we skim-listen to the reply but don’t really understand the situation and stop listening after we think we have got the answer. You may look as if you are attentive and getting in every word but frankly your mind is wandering and you’re not really in the situation at all…[2]

Asking for Clarifications vs. Making Assumptions

Good listening means that you ask questions when you have a doubt, and not make any assumptions about the issues. Don’t let your thoughts or doubts come into the picture, and don’t let any of that color the current conversation. Clarify, once, twice or thrice even if you have to, to make sure all your doubts are cleared by the correct person and not just by your presumptions.[3]

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Listening to Digest vs. Listening to Respond

So many times it happens that we listen to something, only to be able to respond to it. Rather, while the other person is still talking – we stop listening and begin to formulate our reply – and often miss so much of what we were supposed to listen to, process and understand. Stephen R Covey right said, “Most people listen with the intent to respond, not with the intent to understand.” If your mind is moving ahead to the response and not listening, well, you lose out.[4]

Letting the Speaker Finish vs. Interrupting the Speaker

We may not always agree with what is being said, and may even have valid counterpoints – but all of us need to have the manners and the patience to let the talker finish first. Interrupting the talker, speaking out of turn and just generally being ill-mannered will make you miss out on listening and understanding the point being made as well as disturb the rest of the audience’s listening. Let the speaker finish, and then politely intercede to make your point.[5]

Boldly Agree To Disagree vs. Bow Down To Authority

Conversely, not speaking up when you strongly feel different will also go against effective listening. Listening to it not just hearing – it’s about hearing, then understanding and processing the thing you have heard, and finally forming an opinion about it. If you have patiently listened to and understood all that was being said and have a very strong point or interjection to make – you must speak up. Bowing down to authority at this point will make you harbor a lingering resentment towards yourself, yet again making you miss the rest of the talk or conversation since your emotions come into play. Once the speaker has finished, stand up and make your point boldly – you many agree to disagree at the end but at least you have said your piece.[6]

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Consistently Listen to One Topic Vs. Getting Bored Too Easily

As much as it is good for a speaker to be able to talk about one topic consistently and interestingly, it is even better for a listener to be able to listen about the same topic with full concentration. Only if you listen to what is being said with full concentration will you be able to glean the gist of it all.[7]

Listening With an Open Mind vs. Listening With Too Firm a Belief

To listen and listen well, you have to have an open mind to what is being said, even if it is going against your core beliefs. Like we mentioned above, you can choose to hear out the speaker patiently and then speak up or counter-argue the point you cannot digest – but at least listen with an open mind. You might end up learning something new after all.[8]

Listening With Fair Balance & Empathy vs. Listening Judgmentally

We very often tend to view the world with colored glasses – often shaded in hues of our beliefs, prejudices, and resentments. When we are listening to someone, we should listen not only with an open mind but also an open heart and keep our judgments and belief system aside. Do not start taking what is being said as an affront or insult – the person who is talking has a right to his own beliefs. Listen fairly, let the person finish and then if you want, you can choose to make your own point – without trash talking the speaker in turn.[9]

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Show Interest in the Speaker vs. Appear Bored & Tired of the Speaker

The person addressing the audience – be they experienced talkers or newbies – has a certain set of trepidation and wants to make sure that the audience is interested in what they have to say. If you appear bored, listless and distracted while they are talking – you are not only reducing their morale but also curbing their speaking enthusiasm and affecting your own listening skills as well. Be active, be alert and be interested in what they are saying to get the best out of them and your listening skills as well.[10]

Paying Attention to Key Meaning vs. Missing the Meaning of It All

Many people hear everything sometimes, but miss the meaning of it all but not paying attention to the key points, being too busy analyzing every little thing, formulating their own replies, getting blinded by the speaker’s charm, making notes etc… There will be times the speaker will verbally or physical emphasize a few things – pay attention to the meaning behind it all instead of focusing on the decoration…[11]

Making Sure the Understanding is Correct vs. Letting Confusion Mar the Listening

Finally, as we have been stressing – the difference between hearing and listening lies in the understanding of things. Make sure you have grasped everything that is being said, raise your hand and ask pointed questions if need be and only then move on to the next point. Hearing everything and understanding only a little means your listening wasn’t up to the mark at all.[12]

So pay attention to what is being said and concentrate on the meaning of the words instead of just hearing them – switch off those phones and keep micro-conversations at bay. Hear and understand for effective listening…

Reference

[1] TCB Devito: Communication Strategies
[2] Huffington Post: Are You Listening Or Just Reloading
[3] Facebook: Positivity Vibrations
[4] Business2Community: How to Truly Listen to Someone, Instead of Listening to Respond
[5] Info Please: Speaking & Listening Skills
[6] Forbes: 10 Ways To Brave Up & Speak Up
[7] Stack Exchange: How To Avoid Mind Drifting While Listening
[8] Boundless: Be An Open Minded Listener
[9] Lolly Daskal: The Heart of Listening
[10] Magnolia Etiquette: Show Respect to the Speaker
[11] Boundless: Components of a Speech
[12] Key Differences: Differences Between Hearing & Listening

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Last Updated on February 19, 2019

How to Break Bad Habits: I Broke 3 Bad Habits in Less Than 2 Months

How to Break Bad Habits: I Broke 3 Bad Habits in Less Than 2 Months

The cycle of bad habits is what keeps us living small and stops us from reaching our true potential. Breaking a bad habit isn’t as hard as it seems; despite being a CEO of a company and raising two children, I still managed to break 3 bad habits I had within 2 months. Yes, that’s quitting one habit in less than 21 days.

I took steps to eliminate them one at a time. Habits such as drinking Coke every day, slouching when sitting and not having a consistent exercise routine.

So how did I break these habits? I used the Control Alternate Delete Method (Ctrl Alt Del).

What is this method and why is it so effective? Read on to find out how to break bad habits with this unique method.

How to break bad habits with the Control Alternate Delete Method

    We all notice on some level what our bad habits are. A lot of the time we choose to ignore the negative ways these impact us.

    For me, I was sitting most of the day in front of my computer at work in a slouching position. I drank Coke every single day in an attempt to stay awake. I put off any kind of exercise regime because I felt that it was better to just relax and have fun after a whole day of work. As a result, I was leading a really unhealthy lifestyle suffering from weight gain and back pain.

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    I needed to make a change.

    I started to read books about building habits such as The Power of Habit by Charles Duhigg, The One Thing by Gary W. Keller and Jay Papasan, and The Now Habit by Neil Fiore. After reading all these books, I’ve come up with my own method to quit bad habits — The Ctrl Alt Del Method.

    I started by focusing on just one bad habit, the first one being the sheer amount of Coke I was consuming each day.

    Every day I applied the Ctrl Alt Del Method and after two weeks, not only did I stop drinking Coke every day (I only drank one can in 2 weeks), but I started the better habit of drinking 8 glasses of water every day instead.

    After eliminating one bad habit, I moved on to the other two with this same method and a month later I was:

    • Hitting the gym twice a week.
    • Improving my sitting posture, not only at the office but also at home and everywhere else, improving my back pain.
    • Gaining core muscle which improved my back pain as well.
    • Losing fat around my waist which went from 36″ (considered obese level) to 32″ (normal level).

    If I can improve my life using this method, then so can you. Using this structure to eliminate your bad habits will increase your success and replace your bad habits with more positive ones.

    Control: Master your desire

      Identify your triggers

      Bad habits such as drinking alcohol, smoking and snacking too much trigger the release of dopamine, a feel-good chemical in the brain.[1] Although you might not like the end result, they give you a positive outcome in the moment. This is pure psychology.

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      It’s important to identify what is triggering you to continually act out your bad habit. This isn’t always an easy step because our habits have been built up over a long period of time.

      If you need help in identifying your triggers, here’s a list of common bad habits and their triggers: 13 Bad Habits You Need to Quit Right Away

      Self-reflect

      To help you work out your triggers, do a bit of self-reflection. Ask yourself questions such as:

      • What comfort are you getting from this habit?
      • Why do you need comfort?

      For example, I chose to drink coke because it tasted good and it made me feel good when I was stressed. I slouched only when I sat for too long working on my desk and started to feel tired. I skipped exercises because every day after work I felt I already did enough works and didn’t want to work out.

      If you choose to eat fast food every night, you’re probably telling yourself you’re too busy to cook. But ask yourself why? What are your priorities?

      Maybe you have a lack of self-worth that means you don’t have the self-love to want to look after your health. Perhaps it’s a sign you’re not making enough time for important routines like shopping and creating a healthy meal yourself. Maybe you’ve always had a belief that you’re a bad cook.

      Write a diary

      Write down your thoughts and feelings around this bad habit. Writing things down forces the brain to think harder.[2] This helps you to find the source to your stress or limiting negative beliefs.

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      Alternate: Find a replacement

        Find a positive alternative habit

        Once you think you’ve discovered your trigger, try to find a similar but healthy option. This is where I replaced Coke with lemon water; slouching with simply taking a walk and stretching my back every hour; and chilling at home after work with workout exercises that I actually found fun.

        You could decide to walk to the office instead of driving or getting off the bus earlier to walk. You could switch to a healthier breakfast cereal instead of grabbing a sugary snack when you head out of the door.

        By doing this, you aren’t getting rid of the act altogether like you would if you completely gave something up with nothing to fill that void. This helps your brain accept the improved habit more.

        Create a defence plan

        Everyone has moments of weakness and that want to revert back to the bad habit will rear its ugly head. This is where a plan can help counteract these moments.

        Think of things you can do when the temptations come. For example, if you want to check your phone less, ask your friend or partner to keep it for you or switch it off and read a book. If you’re a starter for an exercise routine, like me, get someone to do it with you to keep you accountable.

        Decide on something you will do once you feel triggered to go back to your old habit. Repeating these positive alternative habits consistently will help wire your brain to see them as your normal new habit over time.

        Delete: Remove temptations

          Remove stuff that reminds you of the bad habit

          Getting rid of anything that reminds you of your bad habit is essential. For example, I got rid of coke in my office and at home and replaced my usual office chair with an exercise ball. It makes it much easier to stop slipping back in a weak moment.

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          Avoid all kinds of temptations

          In the same vein, avoid places or people that you know will tempt you back into that bad habit. Don’t go to the supermarket on an empty stomach to avoid the temptation to buy trashy snacks, don’t drive past that fast food joint but find an alternative route instead, say no more often to the friend you know will get you drunk again this weekend.

          It’s all about not putting yourself in the situation where you’re in danger of relapsing.

          Conclusion

          The Control Alternate Delete Method uses the right steps you need to overcome your need to indulge in your bad habits. Working with your core psychology, emotions and feelings behind your actions is what makes this method effective and easy to apply to all bad habits you have.

          Bad habits are easy to form and making changes can seem difficult but remember that it’s all about consistency and repetition.

          Start using the Control Alternate Delete Method today and you can stop a bad habit permanently.

          What bad habit do you want to put a stop to once and for all? You must set aside time and pick one bad habit to focus on. Start using the steps to increase and maintain more positivity in your life moving forward.

          More Resources About Changing Habits

          Featured photo credit: Picjumbo via picjumbo.com

          Reference

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