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How Becoming a Manager Is Different From Becoming a Leader

How Becoming a Manager Is Different From Becoming a Leader

If you’ve held a job, you have probably noticed that there are bosses, and there are leaders.

Bosses are like Bill Lumbergh from Office Space. They are capable of delegating tasks, and they can meet their supervisors’ expectations, but they often fail to inspire their subordinates. Employees don’t want to work for bosses – they listen because they must.

When a true leader is in charge, their influence is far-reaching. Mark Zuckerberg, Elon Musk, and Steve Jobs are examples of leaders who have created a lasting impact through their work.

Tension Between Managing and Leading

Whether you are stepping into a supervisory position, or you are interested in improving your leadership skills, it is essential to understand the difference between bosses and leaders. When a managerial title is conferred, all the expectations about the relationship between managers and employees are also transferred to the supervisor. Companies would not be able to function if this ideology about the chain of command didn’t exist. This structure combined with pressure to execute company imperatives creates titular managers who may or may not hold the respect of the people whom they supervise. Insecure title-holders appear unresponsive to employee needs, resort to micromanagement, and leave a wave of discontent in their wake.

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Effective leadership is critical for employee satisfaction. When employees have a solid rapport with their supervisors, they are happier and more productive. They view their work as a collaboration between themselves and their superiors, and they become more dedicated to producing positive outcomes for the company. Workers who spend less time being miserable can spend more time contributing to the organization.

The Cost of Ineffective Leaders: Quitting of Talented Employees

According to a 2015 Gallup study,[1] 50% of survey participants left their jobs because they didn’t have a good relationship with their managers. Embodying the qualities of a strong leader is essential for increasing employee retention. High employee turnover rates are costly [2] for companies, and they can have a negative impact on workplace culture.

John Maxwell [3] identifies five levels of leadership [4]: Position, Permission, Production, People Development, and Pinnacle. Position, the first level, is granted with a management title. The next stage, Permission, is marked when employees willingly follow their manager because they respect them. Maxwell notes that most managers can attain the first two levels of his model.

At the Production stage, managers become leaders. They produce measurable results, and people follow them because of their track record. At the People Development level, leaders support the next generation of supervisors by investing in their employees. At this stage, leaders realize that a company is only as great as its human assets. To reach the Pinnacle phase, leaders spend years cultivating success to create a lasting legacy within their organization.

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Leading Isn’t a Position, It’s a Journey

Becoming a true leader is a years-long, and in some cases, a lifelong pursuit. Set your sights on reaching the Pinnacle stage, but know that you don’t have to be a leadership expert on day one. Experience, effort, humility,[5] and eagerness to improve will contribute to your development as a leader.

Plan and execute like a leader.

To take your leadership skills to the next level, you’ll need to study what makes a good leader. The Leadership Performance Wheel [6]models ways in which managers can transition from being title-holders to influencers.

    According to this framework, an effective supervisor must be able to consider the company’s values, his or her personal vision, the organization’s vision, employee engagement, team development, and organizational effectiveness while serving in a leadership capacity.

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    Develop not only your own skills, but also others’.

    Don’t be afraid to seek out the mentorship of superiors that you respect. Remember that People Development is the fourth stage of Maxwell’s model. Leaders that you look up to should be actively working toward the goal of reproducing their leadership success by developing the skills of others.

    Be an active listener.

    Pay attention to what employees say, and note the subtext of their communication. People feel more valued when they know that you are willing to listen. By truly hearing workers, you will gain important insights into what you’ll need to do to inspire confidence and build rapport with employees.

    Give constructive feedback and receive feedback too.

    Employees like to know how they are doing. When workers receive constructive feedback, it can improve their overall job satisfaction[7] and the quality of their outputs.

    Good leaders know that leadership involves getting as well as giving feedback. Provide opportunities for employees to evaluate your performance. One-on-one discussions, team meetings, and anonymous surveys can offer avenues for employees to communicate their thoughts to you. Provide multiple means for receiving feedback, since you’ll likely learn different types of information from each one.

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    State the “why” all the times.

    Simon Sinek states, “People don’t buy what you do, they buy why you do it.” Stay grounded in your vision and explain your why to others. Helping employees understand your vision is essential for becoming a leader rather than just a supervisor.

    To Lead is to Serve

    Effective leaders do not come to their positions ready-made. They commit the process of developing their skills through consistent effort and praxis. Genuine leaders know that they are at the service of the companies for which they work as well as the people whom they supervise. They are willing to set aside their egos for the sake of improvement, and they believe that they can enact positive change.

    True leaders operate from a position of authority, but instead of towering over their employees, they connect and collaborate with them.

    Featured photo credit: Flaticon via flaticon.com

    Reference

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    Angelina Phebus

    Writer, Yoga Instructor (RYT 200)

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    Last Updated on July 13, 2020

    How Not to Feel Overwhelmed at Work & Take Control of Your Day

    How Not to Feel Overwhelmed at Work & Take Control of Your Day

    Overwhelm is a pernicious state largely caused by the ever-increasing demands on our time and the distractions that exist all around us. It creeps up on us and can, in its extreme form, leave us feeling anxious, stressed and exhausted.

    If you’re feeling overwhelmed at work, here are 6 strategies you can follow that will reduce the feeling of overwhelm; leaving you calmer, in control and a lot less stressed.

    1. Write Everything down to Offload Your Mind

    The first thing you can do when you begin to feel overwhelmed is to write everything down that is on your mind.

    Often people just write down all the things they think they have to do. This does help, but a more effective way to reduce overwhelm is to also write down everything that’s on your mind.

    For example, you may have had an argument with your colleague or a loved one. If it’s on your mind write it down. A good way to do this is to draw a line down the middle of the page and title one section “things to do” and the other “what’s on my mind”.

    The act of writing all this down and getting it out of your head will begin the process of removing your feeling of overwhelm. Writing things down can really change your life.

    2. Decide How Long It Will Take to Complete Your To-Dos

    Once you have ‘emptied your head,’ go through your list and estimate how long it will take to complete each to-do.

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    As you go through your list, you will find quite a few to-dos will only take you five or ten minutes. Others will take longer, often up to several hours.

    Do not worry about that at this stage. Just focus on estimating how long you will need to complete each task to the best of your ability. Here’s How to Cultivate a More Meaningful To Do List.

    3. Take Advantage of Parkinson’s Law

    Now here’s a little trick I learned a long time ago. Parkinson’s Law states that work will fill the time you have available to complete it, and us humans are terrible at estimating how long something will take:((Odhable: Genesis of Parkinson’s Law))

      This is why many people are always late. They think it will only take them thirty minutes to drive across town when previous experience has taught them it usually takes forty-five minutes to do so because traffic is often bad but they stick to the belief it will only take thirty minutes. It’s more wishful thinking than good judgment.

      We can use Parkinson’s Law to our advantage. If you have estimated that to write five emails that desperately need a reply to be ninety minutes, then reduce it down to one hour. Likewise, if you have estimated it will take you three hours to prepare your upcoming presentation, reduce it down to two hours.

      Reducing the time you estimate something will take gives you two advantages. The first is you get your work done quicker, obviously. The second is you put yourself under a little time pressure and in doing so you reduce the likelihood you will be distracted or allow yourself to procrastinate.

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      When we overestimate how long something will take, subconsciously our brains know we have plenty of time and so it plays tricks on us and we end up checking reviews of the Apple Watch 4 or allow our colleagues to interrupt us with the latest office gossip.

      Applying a little time pressure prevents this from happening and we get more focused and more work done.

      4. Use the Power of Your Calendar

      Once you have your time estimates done, open up your calendar and schedule your to-dos. Go through your to-dos and schedule time on your calendar for doing those tasks. Group tasks up into similar tasks.

      For emails that need attention on your to-do list, schedule time on your calendar to deal with all your emails at once. Likewise, if you have a report to write or a presentation to prepare, add these to your calendar using your estimated time as a guide for how long each will take.

      Seeing these items on your calendar eases your mind because you know you have allocated time to get them done and you no longer feel you have no time. Grouping similar tasks together keeps you in a focused state longer and it’s amazing how much work you get done when you do this.

      5. Make Decisions

      For those things you wrote down that are on your mind but are not tasks, make a decision about what you will do with each one. These things are on your mind because you have not made a decision about them.

      If you have an issue with a colleague, a friend or a loved one, take a little time to think about what would be the best way to resolve the problem. More often than not just talking with the person involved will clear the air and resolve the problem.

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      If it is a more serious issue, then decide how best to deal with it. Talk to your boss, a colleague and get advice.

      Whatever you do, do not allow it to fester. Ignoring the problem will not make it go away. You need to make a decision to deal with it and the sooner you do so the sooner the problem will be resolved. (You can take a look at this guide on How To Make Good Decisions All The Time.)

      I remember long ago, when I was in my early twenties and had gone mad with my newly acquired credit cards. I discovered I didn’t have the money to pay my monthly bills. I worried about it for days, got stressed and really didn’t know what to do. Eventually, I told a good friend of mine of the problem. He suggested I called the credit card company to explain my problem. The next day, I plucked up the courage to call the company, explained my problem and the wonderful person the other end listened and then suggested I paid a smaller amount for a couple of months.

      This one phone call took no more than ten minutes to make, yet it solved my problem and took away a lot of the stress I was feeling at the time. I learned two very valuable lessons from that experience:

      The first, don’t go mad with newly acquired credit cards! And the second, there’s always a solution to every problem if you just talk to the right person.

      6. Take Some Form of Action

      Because overwhelm is something that creeps up on us, once we feel overwhelmed (and stressed as the two often go together), the key is to take some form of action.

      The act of writing everything down that is bothering you and causing you to feel overwhelmed is a great place to start. Being able to see what it is that is bothering you in a list form, no matter how long that list is, eases the mind. You have externalized it.

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      It also means rather than these worries floating around in a jumbled mess inside your head, they are now visible and you can make decisions easier about what to do about them. Often it could be asking a colleague for a little help, or it could be you see you need to allocate some focused time to get the work done. The important thing is you make a decision on what to do next.

      Overwhelm is not always caused by a feeling of having a lack of time or too much work, it can also be caused by avoiding a decision about what to do next.

      The Bottom Line

      Make a decision, even if it is to just talk to someone about what to do next. Making a decision about how you will resolve something on its own will reduce your feelings of overwhelm and start you down the path to a resolution one way or another.

      When you follow these strategies to can say goodbye to your overwhelm and gain much more control over your day.

      More Tips for Reducing Work Stress

      Featured photo credit: Andrei Lazarev via unsplash.com

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