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7 Surefire Ways to Improve the Internal Communication of Your Team

7 Surefire Ways to Improve the Internal Communication of Your Team

Do not underestimate the importance of communication skills at work. The way your boss and your co-workers assess you plays a key role in issues like daily comfort at work or even your future job. Therefore, even though you are a hard worker or have creative ideas, if you cannot get along with your colleagues, then your work will be affected. It is the reason why you should spend time reading the following 10 ways to improve the internal communication of your team:

1. Smile to Spread Positivity

In fact, no one wants to stay with a person who always has a round scowled face.[1] Therefore, you should show co-workers that you are a friendly person. You should remember that “smile” is always the good way to handle all problems and the source of energy is the place where you will help draw other people towards you.

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2. Appreciate Your Co-Workers More Often

Each person has strengths and weaknesses, so instead of focusing in your colleagues’ weaknesses, you should their strengths and help them see that as well. You should not be afraid of appreciating those offer help to you. You should remember that postive energy is contagious and you and your co-workers are the ones who create the vibe of your workplace.

3. Listen Actively to Show Understanding

Always remember to listen actively to understand the perspectives of others. It is often that meaning can go beyond what the others say. So if you only focus on the literal meaning without paying attention to the body language and facial expressions of the ones who speak, you will probably miss out something important!

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4. Never Complain When Facing Difficulties

Nothing is worse than working with someone who always complains. If you feel dissatisfied with anything in the workplace, the best way is to write it down and keep it yourself.

5. Make Use of Your Sense of Humor to Get Close with Your Teammates

Do not be afraid of injecting humor into your speech. Everyone is attracted to the ones who can make them laugh. Therefore, you can use your sense of humor as a tool to remove barriers of communication and to attract the attention of your co-workers. When you get close with each other, the cooperation between you guys can be more effective.

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6. Help Resolve Conflicts in the Workplace

Whenever your colleague disagrees with each other about personal or work conflicts, you should make them sit down and help them reconcile. Learning to be a good mediator in resolving conflicts effectively is eesential for better internal communication. Instead of avoiding conflicts, we should accept the fact that conflicts are inevitable between individuals. Resolving conflicts can always lead us to deeper understanding.

7. Be Careful of Your Words When You Speak

When talking, you should focus on both the content and the way of delivery to avoid any unnecessary misunderstanding. Always put your feet into the shoes of others when you speak. Is there any knowledge gap between you and the listeners? Does your expressions contain any jargons that are difficult to comprehend? Are your expressions too straightforward that can make someone feel offended? Ask yourself these questions before you shoot your words.

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Reference

More by this author

Angella Copper

Professor of Hanoi University of Science and Technology

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Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

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“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

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The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

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You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

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Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

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