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5 Ways Big Companies Rip You Off (And What You Can Do To Stop It)

5 Ways Big Companies Rip You Off (And What You Can Do To Stop It)

Companies aren’t known for having the little guy in mind. The United States has a number of consumer regulations, guidelines and safety protocols in place to protect customers from being taken advantage of by major corporations. Unfortunately, many of these regulations are poorly enforced, not widely known and difficult to prove.

Large companies will frequently take cost-cutting measurements to save on profits and try to sneak it past the consumers, charging a similar price for less or lower quality products. Some of the biggest culprits, in fact, are companies that provide critical and necessary services. Here are five ways big companies have ripped you off you may not have noticed.

  1. Putting unjustified fees in your bills

Some companies are notorious for inserting unjustified, inapplicable or unsolicited fees into customer bills, relying on customers to either not notice or not care about a small additional charge and supplying significant profits to the company. Internet provider Time Warner admitted to overcharging its customers approximately $2 million in 2016, according to a report drafted by a U.S. senate investigation into the cable industry. The report concluded that multiple cable companies overcharged for equipment, overcharged for services, added unnecessary fees or intentionally failed to reimburse overcharges. “Time Warner Cable and Charter made no effort to trace equipment overcharges to their origin unless customers specifically asked them to and did not provide notice or refunds to customers,” the Senate report said.

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Customers looking to protect themselves from this should be diligent about examining fees on their bills, comparing offered prices with charged prices and following up with companies about an overcharge. Don’t assume a company will charge you an agreed upon price without checking your bill first.

  1. Lying about the lowest priced option

Companies are also fond of lying to customers about the cheapest options available. Cable companies are once again top offenders in this scam, often hiding or entirely failing to include the cheapest plan from customers until they believe a customer may cancel their service entirely. Other companies do this in smaller ways—for example, all Starbucks stores have an 8 oz ‘short’ size cup available behind the counter for hot drinks that is unlisted on the store’s website and menu options.

Keeping this information from customers forces them to choose from the offered, more expensive options, believing that they have no cheaper option even if it meets their needs.

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  1. Giving you less than you think you’re getting

Companies will shortchange customers in creative and inventive ways. Many bars have begun using thicker beer glasses that carry 14.5 oz of beer or less, rather than the full 16 oz of a pint, but without alerting customers to the quantity change. Other tactics include making ‘ice cream’ airier and more whipped, relabeling the carton ‘frozen dairy dessert’ (because it fails to meet the minimum fat content required by the Food and Drug Administration to be classified as ice cream) and selling it to customers without announcement. Breyer’s ice cream has been notorious in recent years for decreasing the size of their pints as well as the fat content of their ice creams.

Even Starbucks perpetuates this scam, admitting that their cups are not even realistically capable of carrying the amount of liquid claimed without filling it to the brim. Many of these companies have been successfully sued in court for fraud claims, but new scams pop up regularly.

  1. Ignoring customer requests

Many companies, with cable companies once again topping the list of notoriety, will flat out ignore customer requests to cancel a service, remove a charge or offer a clear final price they will be charged. Using intro rates with unclear terms, relying on customers failing to double check a bill or bank account, or purposefully training customer service to redirect or ignore customer requests, all top the list of ways companies will attempt to dismiss customer requests for information or service changes.

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  1. Using insurance negotiations to lie about pricing

Health insurance companies are notorious for arranging misleading prices within the healthcare industry. Frequently, insurance companies will negotiate a unique contract for cost per pill, per dosage or per product for customers insured under them, but the contract cost doesn’t have to have anything to do with the cost of creating the pill, and your co-pay may be higher than a medication would cost if you paid for it out of pocket instead. In addition, different pharmacies will have similar deals, which means medication that can cost less than $50 in one store can cost over $200 in another.

Many of these scams have been outed by whistleblowers and are no longer in operation. However, you can do your part by vigorously price comparison shopping, calling a medical service provider and asking for an itemized list of charges and closely examining your medical bills and insurance plan information.

Customers must be vigilant to avoid being ripped off by major corporations. All the regulation in the world won’t stop a company if no one offers a serious enough punishment, which means it frequently comes down to the consumer to protect their money or take the initiative to identify a problem.

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Featured photo credit: Mainstream via flickr.com

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Last Updated on February 15, 2019

Why Is Goal Setting Important to a Truly Fulfilling Life?

Why Is Goal Setting Important to a Truly Fulfilling Life?

In Personal Development-speak, we are always talking about goals, outcomes, success, desires and dreams. In other words, all the stuff we want to do, achieve and create in our world.

And while it’s important for us to know what we want to achieve (our goal), it’s also important for us to understand why we want to achieve it; the reason behind the goal or some would say, our real goal.

Why is goal setting important?

1. Your needs and desire will be fulfilled.

Sometimes when we explore our “why”, (why we want to achieve a certain thing) we realize that our “what” (our goal) might not actually deliver us the thing (feeling, emotion, internal state) we’re really seeking.

For example, the person who has a goal to lose weight in the belief that weight loss will bring them happiness, security, fulfillment, attention, popularity and the partner of their dreams. In this instance, their “what” is weight-loss and their “why” is happiness (etc.) and a partner.

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Six months later, they have lost the weight (achieved their goal) but as is often the case, they’re not happier, not more secure, not more confident, not more fulfilled and in keeping with their miserable state, they have failed to attract their dream partner.

After all, who wants to be with someone who’s miserable? They achieved their practical goal but still failed to have their needs met.

So they set a goal to lose another ten pounds. And then another. And maybe just ten more. With the destructive and erroneous belief that if they can get thin enough, they’ll find their own personal nirvana. And we all know how that story ends.

2. You’ll find out what truly motivates you

The important thing in the process of constructing our best life is not necessarily what goals we set (what we think we want) but what motivates us towards those goals (what we really want).

The sooner we begin to explore, identify and understand what motivates us towards certain achievements, acquisitions or outcomes (that is, we begin moving towards greater consciousness and self awareness), the sooner we will make better decisions for our life, set more intelligent (and dare I say, enlightened) goals and experience more fulfilment and less frustration.

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We all know people who have achieved what they set out to, only to end up in the same place or worse (emotionally, psychologically, sociologically) because what they were chasing wasn’t really what they were needing.

What we think we want will rarely provide us with what we actually need.

3. Your state of mind will be a lot healthier

We all set specific goals to achieve/acquire certain things (a job, a car, a partner, a better body, a bank balance, a title, a victory) because at some level, most of us believe (consciously or not) that the achievement of those goals will bring us what we really seek; joy, fulfilment, happiness, safety, peace, recognition, love, acceptance, respect, connection.

Of course, setting practical, material and financial goals is an intelligent thing to do considering the world we live in and how that world works.

But setting goals with an expectation that the achievement of certain things in our external, physical world will automatically create an internal state of peace, contentment, joy and total happiness is an unhealthy and unrealistic mindset to inhabit.

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What you truly want and need

Sometimes we need to look beyond the obvious (superficial) goals to discover and secure what we really want.

Sadly, we live in a collective mindset which teaches that the prettiest and the wealthiest are the most successful.

Some self-help frauds even teach this message. If you’re rich or pretty, you’re happy. If you’re both, you’re very happy. Pretty isn’t what we really want; it’s what we believe pretty will bring us. Same goes with money.

When we cut through the hype, the jargon and the self-help mumbo jumbo, we all have the same basic goals, desires and needs:

Joy, fulfilment, happiness, safety, peace, recognition, love, acceptance, respect, connection.

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Nobody needs a mansion or a sport’s car but we all need love.

Nobody needs massive pecs, six percent body-fat, a face lift or bigger breasts but we all need connection, acceptance and understanding.

Nobody needs to be famous but we all need peace, calm, balance and happiness.

The problem is, we live in a culture which teaches that one equals the other. If only we lived in a culture which taught that real success is far more about what’s happening in our internal environment, than our external one.

It’s a commonly-held belief that we’re all very different and we all have different goals — whether short term or long term goals. But in many ways we’re not, and we don’t; we all want essentially the same things.

Now all you have to do is see past the fraud and deception and find the right path.

Featured photo credit: Unsplash via unsplash.com

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