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5 Ways Big Companies Rip You Off (And What You Can Do To Stop It)

5 Ways Big Companies Rip You Off (And What You Can Do To Stop It)

Companies aren’t known for having the little guy in mind. The United States has a number of consumer regulations, guidelines and safety protocols in place to protect customers from being taken advantage of by major corporations. Unfortunately, many of these regulations are poorly enforced, not widely known and difficult to prove.

Large companies will frequently take cost-cutting measurements to save on profits and try to sneak it past the consumers, charging a similar price for less or lower quality products. Some of the biggest culprits, in fact, are companies that provide critical and necessary services. Here are five ways big companies have ripped you off you may not have noticed.

  1. Putting unjustified fees in your bills

Some companies are notorious for inserting unjustified, inapplicable or unsolicited fees into customer bills, relying on customers to either not notice or not care about a small additional charge and supplying significant profits to the company. Internet provider Time Warner admitted to overcharging its customers approximately $2 million in 2016, according to a report drafted by a U.S. senate investigation into the cable industry. The report concluded that multiple cable companies overcharged for equipment, overcharged for services, added unnecessary fees or intentionally failed to reimburse overcharges. “Time Warner Cable and Charter made no effort to trace equipment overcharges to their origin unless customers specifically asked them to and did not provide notice or refunds to customers,” the Senate report said.

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Customers looking to protect themselves from this should be diligent about examining fees on their bills, comparing offered prices with charged prices and following up with companies about an overcharge. Don’t assume a company will charge you an agreed upon price without checking your bill first.

  1. Lying about the lowest priced option

Companies are also fond of lying to customers about the cheapest options available. Cable companies are once again top offenders in this scam, often hiding or entirely failing to include the cheapest plan from customers until they believe a customer may cancel their service entirely. Other companies do this in smaller ways—for example, all Starbucks stores have an 8 oz ‘short’ size cup available behind the counter for hot drinks that is unlisted on the store’s website and menu options.

Keeping this information from customers forces them to choose from the offered, more expensive options, believing that they have no cheaper option even if it meets their needs.

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  1. Giving you less than you think you’re getting

Companies will shortchange customers in creative and inventive ways. Many bars have begun using thicker beer glasses that carry 14.5 oz of beer or less, rather than the full 16 oz of a pint, but without alerting customers to the quantity change. Other tactics include making ‘ice cream’ airier and more whipped, relabeling the carton ‘frozen dairy dessert’ (because it fails to meet the minimum fat content required by the Food and Drug Administration to be classified as ice cream) and selling it to customers without announcement. Breyer’s ice cream has been notorious in recent years for decreasing the size of their pints as well as the fat content of their ice creams.

Even Starbucks perpetuates this scam, admitting that their cups are not even realistically capable of carrying the amount of liquid claimed without filling it to the brim. Many of these companies have been successfully sued in court for fraud claims, but new scams pop up regularly.

  1. Ignoring customer requests

Many companies, with cable companies once again topping the list of notoriety, will flat out ignore customer requests to cancel a service, remove a charge or offer a clear final price they will be charged. Using intro rates with unclear terms, relying on customers failing to double check a bill or bank account, or purposefully training customer service to redirect or ignore customer requests, all top the list of ways companies will attempt to dismiss customer requests for information or service changes.

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  1. Using insurance negotiations to lie about pricing

Health insurance companies are notorious for arranging misleading prices within the healthcare industry. Frequently, insurance companies will negotiate a unique contract for cost per pill, per dosage or per product for customers insured under them, but the contract cost doesn’t have to have anything to do with the cost of creating the pill, and your co-pay may be higher than a medication would cost if you paid for it out of pocket instead. In addition, different pharmacies will have similar deals, which means medication that can cost less than $50 in one store can cost over $200 in another.

Many of these scams have been outed by whistleblowers and are no longer in operation. However, you can do your part by vigorously price comparison shopping, calling a medical service provider and asking for an itemized list of charges and closely examining your medical bills and insurance plan information.

Customers must be vigilant to avoid being ripped off by major corporations. All the regulation in the world won’t stop a company if no one offers a serious enough punishment, which means it frequently comes down to the consumer to protect their money or take the initiative to identify a problem.

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Featured photo credit: Mainstream via flickr.com

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Last Updated on January 3, 2020

The 10 Essential Habits of Positive People

The 10 Essential Habits of Positive People

Are you waiting for life events to turn out the way you want so that you can feel more positive about your life? Do you find yourself having pre-conditions to your sense of well-being, thinking that certain things must happen for you to be happier? Do you think there is no way that your life stresses can make you anything other than “stressed out” and that other people just don’t understand?  If your answer is “yes” to any of these questions, you might find yourself lingering in the land of negativity for too long!

The following are some tips to keep positive no matter what comes your way. This post will help you stop looking for what psychologists call “positivity” in all the wrong places!  Here are the ten essential habits of positive people.

1. Positive people don’t confuse quitting with letting go.

Instead of hanging on to ideas, beliefs, and even people that are no longer healthy for them, they trust their judgement to let go of negative forces in their lives.  Especially in terms of relationships, they subscribe to The Relationship Prayer which goes:

 I will grant myself the ability to trust the healthy people in my life … 

To set limits with, or let go of, the negative ones … 

And to have the wisdom to know the DIFFERENCE!

 2.  Positive people don’t just have a good day – they make a good day.

Waiting, hoping and wishing seldom have a place in the vocabulary of positive individuals. Rather, they use strong words that are pro-active and not reactive. Passivity leads to a lack of involvement, while positive people get very involved in constructing their lives. They work to make changes to feel better in tough times rather than wish their feelings away.

3. For the positive person, the past stays in the past.

Good and bad memories alike stay where they belong – in the past where they happened. They don’t spend much time pining for the good ol’ days because they are too busy making new memories now. The negative pulls from the past are used not for self-flagellation or unproductive regret, but rather productive regret where they use lessons learned as stepping stones towards a better future.

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4. Show me a positive person and I can show you a grateful person.

The most positive people are the most grateful people.  They do not focus on the potholes of their lives.  They focus on the pot of gold that awaits them every day, with new smells, sights, feelings and experiences.  They see life as a treasure chest full of wonder.

5. Rather than being stuck in their limitations, positive people are energized by their possibilities.

Optimistic people focus on what they can do, not what they can’t do.  They are not fooled to think that there is a perfect solution to every problem, and are confident that there are many solutions and possibilities.  They are not afraid to attempt new solutions to old problems, rather than spin their wheels expecting things to be different this time.  They refuse to be like Charlie Brown expecting that this time Lucy will not pull the football from him!

6. Positive people do not let their fears interfere with their lives!

Positive people have observed that those who are defined and pulled back by their fears never really truly live a full life. While proceeding with appropriate caution, they do not let fear keep them from trying new things. They realize that even failures are necessary steps for a successful life. They have confidence that they can get back up when they are knocked down by life events or their own mistakes, due to a strong belief in their personal resilience.

7. Positive people smile a lot!

When you feel positive on the inside it is like you are smiling from within, and these smiles are contagious. Furthermore, the more others are with positive people, the more they tend to smile too! They see the lightness in life, and have a sense of humor even when it is about themselves. Positive people have a high degree of self-respect, but refuse to take themselves too seriously!

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8. People who are positive are great communicators.

They realize that assertive, confident communication is the only way to connect with others in everyday life.  They avoid judgmental, angry interchanges, and do not let someone else’s blow up give them a reason to react in kind. Rather, they express themselves with tact and finesse.  They also refuse to be non-assertive and let people push them around. They refuse to own problems that belong to someone else.

9. Positive people realize that if you live long enough, there are times for great pain and sadness.

One of the most common misperceptions about positive people is that to be positive, you must always be happy. This can not be further from the truth. Anyone who has any depth at all is certainly not happy all the time.  Being sad, angry, disappointed are all essential emotions in life. How else would you ever develop empathy for others if you lived a life of denial and shallow emotions? Positive people do not run from the gamut of emotions, and accept that part of the healing process is to allow themselves to experience all types of feelings, not only the happy ones. A positive person always holds the hope that there is light at the end of the darkness.  

10. Positive person are empowered people – they refuse to blame others and are not victims in life.

Positive people seek the help and support of others who are supportive and safe.They limit interactions with those who are toxic in any manner, even if it comes to legal action and physical estrangement such as in the case of abuse. They have identified their own basic human rights, and they respect themselves too much to play the part of a victim. There is no place for holding grudges with a positive mindset. Forgiveness helps positive people become better, not bitter.

How about you?  How many habits of positive people do you personally find in yourself?  If you lack even a few of these 10 essential habits, you might find that the expected treasure at the end of the rainbow was not all that it was cracked up to be. How could it — if you keep on bringing a negative attitude around?

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I wish you well in keeping positive, because as we all know, there is certainly nothing positive about being negative!

Featured photo credit: Janaína Castelo Branco via flickr.com

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