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5 Ways Big Companies Rip You Off (And What You Can Do To Stop It)

5 Ways Big Companies Rip You Off (And What You Can Do To Stop It)

Companies aren’t known for having the little guy in mind. The United States has a number of consumer regulations, guidelines and safety protocols in place to protect customers from being taken advantage of by major corporations. Unfortunately, many of these regulations are poorly enforced, not widely known and difficult to prove.

Large companies will frequently take cost-cutting measurements to save on profits and try to sneak it past the consumers, charging a similar price for less or lower quality products. Some of the biggest culprits, in fact, are companies that provide critical and necessary services. Here are five ways big companies have ripped you off you may not have noticed.

  1. Putting unjustified fees in your bills

Some companies are notorious for inserting unjustified, inapplicable or unsolicited fees into customer bills, relying on customers to either not notice or not care about a small additional charge and supplying significant profits to the company. Internet provider Time Warner admitted to overcharging its customers approximately $2 million in 2016, according to a report drafted by a U.S. senate investigation into the cable industry. The report concluded that multiple cable companies overcharged for equipment, overcharged for services, added unnecessary fees or intentionally failed to reimburse overcharges. “Time Warner Cable and Charter made no effort to trace equipment overcharges to their origin unless customers specifically asked them to and did not provide notice or refunds to customers,” the Senate report said.

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Customers looking to protect themselves from this should be diligent about examining fees on their bills, comparing offered prices with charged prices and following up with companies about an overcharge. Don’t assume a company will charge you an agreed upon price without checking your bill first.

  1. Lying about the lowest priced option

Companies are also fond of lying to customers about the cheapest options available. Cable companies are once again top offenders in this scam, often hiding or entirely failing to include the cheapest plan from customers until they believe a customer may cancel their service entirely. Other companies do this in smaller ways—for example, all Starbucks stores have an 8 oz ‘short’ size cup available behind the counter for hot drinks that is unlisted on the store’s website and menu options.

Keeping this information from customers forces them to choose from the offered, more expensive options, believing that they have no cheaper option even if it meets their needs.

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  1. Giving you less than you think you’re getting

Companies will shortchange customers in creative and inventive ways. Many bars have begun using thicker beer glasses that carry 14.5 oz of beer or less, rather than the full 16 oz of a pint, but without alerting customers to the quantity change. Other tactics include making ‘ice cream’ airier and more whipped, relabeling the carton ‘frozen dairy dessert’ (because it fails to meet the minimum fat content required by the Food and Drug Administration to be classified as ice cream) and selling it to customers without announcement. Breyer’s ice cream has been notorious in recent years for decreasing the size of their pints as well as the fat content of their ice creams.

Even Starbucks perpetuates this scam, admitting that their cups are not even realistically capable of carrying the amount of liquid claimed without filling it to the brim. Many of these companies have been successfully sued in court for fraud claims, but new scams pop up regularly.

  1. Ignoring customer requests

Many companies, with cable companies once again topping the list of notoriety, will flat out ignore customer requests to cancel a service, remove a charge or offer a clear final price they will be charged. Using intro rates with unclear terms, relying on customers failing to double check a bill or bank account, or purposefully training customer service to redirect or ignore customer requests, all top the list of ways companies will attempt to dismiss customer requests for information or service changes.

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  1. Using insurance negotiations to lie about pricing

Health insurance companies are notorious for arranging misleading prices within the healthcare industry. Frequently, insurance companies will negotiate a unique contract for cost per pill, per dosage or per product for customers insured under them, but the contract cost doesn’t have to have anything to do with the cost of creating the pill, and your co-pay may be higher than a medication would cost if you paid for it out of pocket instead. In addition, different pharmacies will have similar deals, which means medication that can cost less than $50 in one store can cost over $200 in another.

Many of these scams have been outed by whistleblowers and are no longer in operation. However, you can do your part by vigorously price comparison shopping, calling a medical service provider and asking for an itemized list of charges and closely examining your medical bills and insurance plan information.

Customers must be vigilant to avoid being ripped off by major corporations. All the regulation in the world won’t stop a company if no one offers a serious enough punishment, which means it frequently comes down to the consumer to protect their money or take the initiative to identify a problem.

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Featured photo credit: Mainstream via flickr.com

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Last Updated on February 11, 2021

The 20 Most Creative Instagram Accounts That Will Inspire You

The 20 Most Creative Instagram Accounts That Will Inspire You

Instagram allows you to see exactly what inspires people and how creativity is drawn from their everyday life. We use Instagram to capture what makes us smile, what brings joy to our life, and what we are passionate about, and the accounts listed below are sure to inspire you in turn.

Here are our 20 top creative Instagram accounts that you should be following today.

1. Humans Of New York

Brandon Stanton walks the streets of New York City taking street photography, and he gets his subjects to open up about life details that even many family members may not know about them. It makes you smile and connect with the images at a new level.

 2.  Paris in Four Months

Carin Olsson moved to Paris and is documenting every part of her experience, from the macaroons to the Eiffel Tower with all of its shimmering lights. If you want to go to Paris but can’t get there today, Carin will take you.

3. Civilized Caveman Cooking

George Bryant offers up more than his love for cooking Paleo cuisine as he shares more about life, joy, and happiness. His coined hashtag is #hugsandbacon.

4. Andrew Knapp

Andrew has taken the world by storm with his adorable version of Where’s Waldo? His version is Find Momo, and stars his border collie.

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5. Idafrosk

Ida Skivenes has developed a knack for food art. From the world of Charlie and the Chocolate Factory to Strawberry Fields Forever, she has recreated it all with food.

6. GrandmaBetty33

Grandma Betty is fighting cancer and is inspiring others to smile and be happy in life. She brings a smile to your face instantly and is like having your grandma right beside you.

7. Maya_on_the_Move

Tania Ahsan captures the world of her cute bulldog, Maya, on her adventures in New York. Maya makes appearances that will make you smile, laugh, and inspire you to go out and create something special.

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8. Leoleoparis

Leo captures the life on the streets of Paris. Most of his work is done in black and white, offering that iconic Parisian look.

9. Jacob Santiago

Jacob Santiago creates stunning, vibrant images around New York City, showcasing the architecture and streets. I’m sure you haven’t seen the streets of NYC like this before.

10. Julie’s Kitchen

Julie Lee showcases how everyday produce can create colorful art designs. At first glance, you think it is just a design; then, a second take illustrates that it is really fruits and vegetables.

11. iloveplaymo

iloveplaymo brings together photography and Playmobil toys in action. The images are up to date with current world events and everyday life.

12. “Red” Hong Yi

Red Hong Yi loves to paint without a paintbrush. Her style uses daily items to create lovely images.

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13. Alexis Diaz

A breathtaking artist from Puerto Rico who loves to paint murals. Alexis’s work is featured all over the world.

14. Murad Osmann

Murad Osmann is a music video producer, but his claim to fame on Instagram has been his photographs with his girlfriend leading him by her hand.

15. Simone Bramate

Simone Bramate is a storyteller who just so happens to take delightful photos as well.

16. Willie Kessel

Willie Kessel brings beach life right to your smartphone. Amazing surf and lifestyle images that take your mind off of all of the work and stress in your life.

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17. Nick Ulivieri

Nick Ulivieri is a talented photographer who loves to capture the windy city of Chicago and skies, especially during storms. His images are gorgeous and make you realize how wonderful life really is.

18. Jo Jerry

Jo Jerry’s landscape photos around Santorini, Greece, make you want to book a flight immediately. The bright colors and simplicity in the images make his photos stand out from the rest.

19. GoPro

GoPro uses fan-sourced images on their account that are all captured with a GoPro. Creativity to the max is used in these images and range from the grocery store to incredible surf.

20. Vin Farrell

Vin Farrell is a creative who works on the agency side for large clients and has a knack for photography. His iPhone captures amazing aerial images around NYC and the world.

Featured photo credit: Andy via flickr.com

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