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7 Ways To Engage Employees With Training

7 Ways To Engage Employees With Training

On-going employee training can be a natural aspect to overlook – especially when there are more pressing or urgent goals on the horizon. This goes both ways, for the employee and the employer. However, on-the-job or on-going training is a crucial part of growing your company by developing the skill set of your employees. Another reason to spend time training your employees is that it creates buy-in from them, especially when the training will provide direct benefits for their current and future work. 

With so many great reasons why employee training is so beneficial, it can be difficult to understand why some employees seem resistant to the idea. Let’s take a look at some of the best ways to engage your employees with the idea of more training:

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1. Make it personal

Typically, making something personal isn’t the best idea – especially in the workplace. However, when it comes to employee training, the more personalized you make training, the more likely your employee will respond positively to training. The best way to do this is to keep the learner at the center of the training. Pushing learning, especially learning curriculums that are of a one-size-fits-all variety, is a quick way to turn your employees off, and even results in an adverse effect on their work, with time lost and possible feelings of devaluation.

2. Ask your employees

Sometimes asking your employees can lead to a dead end, due to the circumstances, office politics, and so forth. Sometimes you need to intervene and make a decision that’s best for the company. Training can be like that too. Sometimes you might have an employee who is good at recognizing their strengths and weaknesses, and other times you’ll have to step in and offer some guidance. Regardless of the type of employee, when it comes to training and self-improvement, it’s always a good idea to ask them first. After all, it’s important for employees to be engaged. For example, in various coding classes, there are many ways to help employees retain their training knowledge, while also being a win-win for the company. This doesn’t need to be a daunting thing at all. A simple conversation about personal development goals is likely a conversation that will leave you both feeling better and it’ll offer clearer insights into how your employee views their development while also giving you some key insights into what motivates them and what they see as important.

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3. Career advancement

If your employee sees a clear path in their professional development through training, they’re much more likely to be invested in their training. This can be the outcome of higher wage or even a better position within the company. In some ways, this is dangling the carrot. You offer a potential reward, and they’ll do the work to try and achieve what they need to achieve in order to get that reward. Beware of making promises you cannot keep, as there’s nothing more demotivating than a broken promise.

4. Multiple formats

The advances in eLearning have been dramatic over the last few years. With sources such as Lynda.com and more, there has never been a better time to offer eLearning for your employees, which provides further training without breaking the bank. Combine this with a BYOD (bring your own device) or a working from home option, and you’ve got a compelling mix of learning and flexibility that will appeal to many people. This doesn’t mean that you shouldn’t offer in-house, in-person training too. There is still a lot of value to be gained from learning from each other one-on-one or in a small classroom environment.

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5. Bake training into the culture

An excellent way to get your employees to respond to training is to make it a part of your company culture. This doesn’t mean superficially offering training or forcing unwanted or unnecessary training onto your employees; it means encouraging people to learn from each other, to make learning a priority and not a secondary act. Have a centralized knowledge base, one that is actively maintained and contributed to. Encourage discussion. Make problem-solving and helping a virtue in your company, not a taboo. Encourage questions, allow people’s curiosity to flow, and ask people to punch holes in ideas. This takes everyone to buy-in if it is to succeed. It’s not a one-off trick and it’s got to start at the very top.

6. Recognize experts when you have them

Sometimes you’ll be fortunate enough to have an expert on your team. No matter what they’re an expert in, an expert is always a great asset for a company – when their expertise are used correctly. There are many ways to utilize expert knowledge within your company, but simply recognizing when someone is excellent at something and having that information be known to the rest of your company, is a great way to start. They could hold a small discussion or a classroom style meeting. They could present some of their knowledge to the people who are most interested and in need of their expertise – the list goes on. Regardless of how your company uses this expert, merely recognizing this person will provide a boost in morale to everyone.

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7. Rewards

The final idea on the list appeals to our most basic human selves: a reward for doing something good. Everyone enjoys a pat on the back now and then and a pat on the back with a gift card or dinner at a nice restaurant or a trip to a sporting event are all simple ways to reward someone for their hard work. These are best presented at milestones, big or small, and are an excellent way to affirm your employee for the job they’re doing positively.

Let’s get training for 2017!

Featured photo credit: Startup Stock Photos via stocksnap.io

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Published on September 16, 2020

12 Practical Interview Skills to Help You Land Your Dream Job

12 Practical Interview Skills to Help You Land Your Dream Job

Today, with many companies going remote—at least until there’s a COVID-19 vaccine—technical proficiency is a vital skill for every interviewee to master. You may be asked to interview for a job on Zoom or Microsoft Teams. The way you handle yourself in the online interview (your interview skills) will say much about your ability to work from home efficiently.

Does your workspace look clean or cluttered? Is the area free from noise? Is your home office well lit?

Once hired, you may be asked to organize meetings on Zoom and other platforms. Along with mastering the technology, you will have to learn to follow certain protocols.

Now is the time to get up to speed on your technical skills. Learn which interview skills are needed for the particular job for which you are applying and practice them.

Online learning sites, such as LinkedIn Learning and Udemy, offer courses for free or a nominal membership fee. If you are a DIY type, make use of training videos offered through your particular digital tools.

Additionally, demonstrating that you have these 12 interview skills will help you land your dream job.

1. Organization

When you work in a brick-and-mortar office, some of the organizing is left to others. Your direct supervisor may host a Monday morning quarterback meeting where each worker reports on the progress on their tasks.

When you work from home, much of the organizing will be left up to you. To a much greater extent than before, you will need to develop a schedule and stick to it. Some tasks may be faster to complete from your home office where you don’t have other workers competing for your attention.

Conversely, you may find that some tasks that would have gone quickly in an office seem to take forever from your home computer. Your phone may ring a lot, which can distract you, or you may have kids and a spouse who inadvertently disrupt your schedule.

To do: Set a schedule and stick to it.

To discuss during your interview: Be specific. Point to the interview skill you utilized to create a schedule for a complex work project and followed it.

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2. Flexibility

You set a schedule for the completion of your tasks, but your prospective boss gets their work done between the hours of 2:00 and 8:00 a.m. Your West Coast partners are three hours behind your East Coast partners, and one of your partners lives in England while another lives in Australia.

Feedback and collaboration (see point 3) may need to happen asynchronously. Be the flexible candidate—the person who is willing to occasionally disrupt their schedule for the greater good of the team.

For extra credit: don’t just look up time zones, look up whether they observe Daylight Savings Time.

To do: Be flexible about meeting times.

To discuss during your interview: Highlight a time when you worked on a team where members lived in different time zones. Discuss your processes.

3. Collaboration

As recently as six months ago, before the pandemic raged around the world, collaboration wasn’t quite as essential as it is today. In a remote office setting, collaboration doesn’t just mean working well with others—but actually sharing documents and editing them online on time.

Several cloud-based tools, such as Google Drive, Basecamp, and Trello, enable the type of collaborative teamwork that most companies want today.

To do: Download the correct software and practice using it.

To discuss during your interview: Discuss how you worked remotely with a group. Share how you overcame certain challenges.

4. Poise

Murphy’s Law states, “Anything that can go wrong will go wrong.”

When things do go awry, keeping your wits about you will demonstrate your consummate professionalism under fire. This will show your future bosses that you will be able to work well under the pressures of remote work.

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What could go wrong, you ask? You might be muted without realizing it—your Internet connection may not be robust, your headphones may blip out, your cellphone may ring, Zoom could have an outage. The list goes on and on.

To do: Make sure you have the most up-to-date versions of Skype and Zoom uploaded.

To discuss during your interview: Consider highlighting a time when a project did not go as planned. Demonstrate the interview skills that allowed you to rise to the challenge.

5. Communication

Your ability to handle online communication is one of the top critical skills you will need to thrive in today’s remote workplace. Download Slack if you haven’t already. Get used to toggling to a different form of online communication if one of your tools fails.

When it comes to the preferred format for your online interview, demonstrate proficiency by offering several different options. Give your phone number, Google Chat Hangouts name, and Skype ID.

To do: Familiarize yourself with video conference and online chat tools, such as Slack, Fleep, or Workplace by Facebook.

To discuss during your interview: Be prepared to share the online communication tools you’re using and examples of how you use each one.

6. Good Computer Hygiene

Setting up a backup system for your computer files is one of today’s crucial requirements for working in the digital age. Storing documents that can be shared by team members is also an efficient way to work together on presentations, articles, and reports—although studies show nearly one-third of employees avoid them because of the time it takes to find documents.

Be prepared in your interview to indicate your experience utilizing this technology, describing how you organize and store files using cloud-based collaboration tools. How do you keep track of links and tabs? Do you use Dropbox? Google Docs? Confluence? Others?

To do: Take inventory of the cloud-based document sharing and storage systems you know and use.

To discuss during your interview: Describe the document sharing tools and backup systems you utilize—both for personal protection and professional file sharing.

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7. Proper Meeting Etiquette

Today, presenting yourself virtually has its pros and cons. While you only have to show a professional persona from the waist up (make sure to straighten up your office space behind you), you must boost your energy to show that you’re engaged in the discussion.

Make your voice as upbeat as possible. Have your talking points at the ready and be careful not to ramble on, as long virtual meetings easily become tiresome. Use the mute and chat features to avoid interruptions.

To do: Once you know the meeting platform, make sure you have it mastered before your interview.

To discuss during your interview: Offer to share your screen to show an example of a work project— while at the same time demonstrating your prowess with video conferencing tools.

8. Respecting Feedback

In the age of working remotely, there may not be as many systems in place to obtain feedback (such as yearly performance reviews). Workers may need to ask for feedback, while managers may need to give more feedback than usual as the team adjusts to working off-site. Respecting feedback is on top of the interview skills list that you should learn.

Taking a proactive approach with giving and receiving feedback and incorporating it into your work style is a desirable quality that your employers will note.

To do: Reflect on the positive feedback you’ve received from past employers to bolster your confidence.

To discuss during your interview: Share a time when you received feedback that made you grow in the job. If you’re a manager, share a time when you gave feedback to an employee who needed to better their job performance.

9. Project Management

Staying on task with projects has evolved far past a to-do list, with electronic tools that can track time, manage team workloads, and even do the client billing. While your prospective employer may have its preferred project management program, your experience with any of the various options—whether it’s Basecamp, Teamwork, Smartsheet, or another—will be applicable.

To do: Know which project management software is likely to be used by the industry in which you’re interviewing, and familiarize yourself with its features.

To discuss during your interview: Highlight a project management feature that is particularly useful in helping you excel in your work, and explain how you utilize it.

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10. Staying up to Speed

Employers expect their remote workers to be technically proficient so that technology runs smoothly and doesn’t create work disruptions. Bosses count on remote workers to know enough about their systems to manage them without relying on the help of overworked IT staff.

To do: Make sure you have a fast internet connection and have a back-up plan, such as a second computer or other tethered devices.

To discuss during your interview: Note that you are diligent about keeping your computer and software up to date.

11. Attention to Cybersecurity Issues

“Virus” is a loaded term these days. Spreading a computer virus in your company, however, will not only bring productivity to a halt, but it will also make you a pariah. While working from public places using free Wi-Fi (with uneven security provisions) has waned, in pre-pandemic times, coffee shops accounted for 62 percent of Wi-Fi security breaches.

To do: Keep antivirus software updated and don’t download software without verifying its authenticity.

To discuss during your interview: Emphasize your awareness of cybersecurity risks and your care in taking necessary safety measures.

12. Teamwork

Work relationships now mostly happen in virtual settings, yet employers value team-oriented workers.

Being a part of a team gives you a sense of connection and shared purpose. A well-honed team understands how mutual reliance makes the sum of its parts greater than when individuals act on their own, improving the end product.

To do: Take stock of your attributes as a team player and where you can cultivate skills that will enable you to work more collaboratively.

To discuss during your interview: Inquire about the company’s culture and how it encourages a sense of community despite working remotely.

Final Thoughts

Preparing for remote positions available in today’s job market will mean honing your interview skills to highlight your technical abilities as well as your adaptability. By adhering to these To-Do’s and perfecting your online interview skills and charisma, you will rise above the competition and win over any prospective employer.

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Featured photo credit: Christina @ wocintechchat.com via unsplash.com

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