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7 Things You Need To Know Before Creating An Employee Handbook

7 Things You Need To Know Before Creating An Employee Handbook

Starting your own business is a difficult venture. You have to take care of a plethora of things and even then success is never guaranteed. Only after you go through several trials and tribulations, and learn from your experiences will you finally be able to carve your name in the world of entrepreneurship. In this world, the one who perseveres is the one who survives.

Employees are the part and parcel of any company. Having employees on board is one thing; making them follow your lead is entirely another. The success of a company is engrained in the ability of the employers to manage their employees. Discipline, work ethic, professionalism and dedication are vital components of a well-run organization. All these requirements are encapsulated in an employee handbook that is generally unique to a company. An employee handbook guides all employees on how to behave and conduct themselves in the realm of an office space. Basically, it is a summary of the organization’s policies and regulations.

The following are some of the things you should know before you write an employee handbook. Mind you, these are just guidelines to help you with the writing process. Writing the perfect employee handbook is an art in itself. You cannot simply conjure an all-encompassing, well-written handbook out of thin air. In fact, it takes years of experience, effort and constantly updating yourself with the times to write the perfect one. As always, practice makes perfect.

1. Why do you need an employee handbook?

All companies have policies––formal or informal––that dictate the terms of employment and expectations from its employees. Having clearly defined policies in one document creates an easily accessible record for the company hierarchy.

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For new employees, you may use this handbook to easily introduce them to the company’s rules and regulations. With an employee handbook, you don’t need to run around telling everyone how to behave in the office.

2. A handbook can protect you in court.

Running a company is not easy work. There are a thousand things that can go wrong, and sooner or later, you might even have to be in a court battling a disgruntled ex-employee. Say, he files a case believing he didn’t deserve to get sacked –– you might have to take the blame for someone else’s wrongdoing.

The same laws may not be universally applicable, or there may be distinct laws based on the nature of your business. Having a hard copy of your company’s rules and regulations is. therefore, vital as everything you want to address will be established in writing. Further, if you do not have the policies deemed necessary by legislation, you could be prosecuted and fined.

3. “Must have” handbook provisions

There are many indispensable provisions that must be included in your handbook. Some of these are related to the well-being of the employees. Violence and harassment in the workplace are inexcusable and must be forbidden.

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A company must include an occupational health and safety policy. Human rights is another issue that has been in the spotlight for several years now. The latter two policies are absolutely necessary, especially in the construction industry.

4. “Good to have” and other handbook provisions

Your employee handbook can cover an extensive scope of policies that sometimes may include some unorthodox policies as well. They may be out-of-the-box, but addressing these policies may sometimes be crucial for the functioning of your company.

Say that two employees fall in love at work and start exhibiting public displays of affection much to the chagrin or amusement of other employees. This may affect the overall performance of the company and having a policy on such issues can firmly draw the line between work and personal life.

Privacy, computer and internet policy, work attendance, overtime, pregnancy, etc. are some other policies which may be instrumental to the company’s operation.

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5. Remember, it’s only a guide

Sometimes, an employee handbook may be misinterpreted as a contract statement. But unless you want it to be treated so, it is better to explicitly state at the outset that the handbook is not intended to be used as a contract document.

This is critical, like in the case of employment-at-will, which means that the boss can fire an employee at his will for any reason (except discrimination or other exceptions). Every now and then, you might want to exercise that power to let people off whenever you want.

But, if your handbook specifically lists reasons for termination, without proper disclaimers, these may be considered as the ONLY legal base for termination, if the handbook is considered a contract.

6. Communicating your employee handbook

As mentioned above, a handbook can help defend your company in a court case. But if an employee can somehow prove that they never saw or read a copy, the court can’t help you at all.

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So, make sure that all your employees have read and agreed to the terms written down in the handbook. Ask them to sign a statement saying that they have done so and also notify them in case of any updates or new additions. A meeting to review policy changes will also serve well.

Make your handbook pleasing to the eye and easy to understand, avoiding jargon wherever possible. Title it unconventionally if you want; this is your company’s handbook, not a lesson in literature. Use one that will engage your employees and articulate your company’s culture right away.

7. Consult an employment attorney

As your company grows, and your handbook incorporates a wide range of policies, it may become tedious to update these policies regularly. Not to mention, when your company opens a branch in a new part of the country, it may require new policies in accordance with the jurisdiction there.

These laws may sometimes be overlooked, which can have serious implications for the company. Having an attorney comes in handy in these situations. And these employee handbooks should be reviewed at least once every two years.

The times change fast, and updating these policies regularly may be the key to your company becoming the next big thing or languishing in bankruptcy.

Featured photo credit: Wikipedia via upload.wikimedia.org

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Nabin Paudyal

Co-Founder, Siplikan Media Group

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Last Updated on May 15, 2019

10 Most Successful Entrepreneurs and What We Can Learn from Them

10 Most Successful Entrepreneurs and What We Can Learn from Them

Apart from making crucial decisions for their own businesses, entrepreneurs innovate and grow their ideas. Albeit there being no cookie-cutter answer that fits everyone’s experiences, taking a look at some of the most successful entrepreneurs today, you might spot some similar traits and characteristics.

Starting and nurturing a business entails a great amount of hard work and commitment. However, for aspiring entrepreneurs who are prepared to dedicate themselves to their vision, here are 10 most successful entrepreneurs you can learn from:

1. Melanie Perkins: Know Your Worth and Keep Trying

    Melanie Perkins founded Canva, a Sydney-based business valued at $1Billion having successfully raised a number of rounds of successful funding and boasting more than 10 Million users in 179 countries.[1]

    She told BBC that one of the biggest challenges she faced getting into the business was talking about her company’s accomplishments when she first got to Silicon Valley. She attributed this difficulty to a cultural difference where Australians tend to ‘talk down’ their achievements and this would slow down her fundraising progress for a few years.

    Despite hundreds of rejections, Melanie emerged three years later with a much clearer strategy and stronger investor pitch that prompted a series of fundraising rounds netting the company $82Million of funding in total.[2]

    2. Bill Gates: Keep Learning and Exploring

      If you don’t know Bill Gates, you likely know the company he founded – Microsoft.

      Bill Gates’ story is a prime example of nurturing an idea that might seem out of this world but make sense in the future. One of the most successful entrepreneurs in history did not complete his degree at Harvard University to pursue a vision that the technology would soon become the future.

      He told a white lie to Altair, saying that he had made a computer program for them, therefore pushing himself to create a system that would change modern history.

      “The most important speed issue is convincing everyone that the company’s survival depends on moving as fast as possible.”

      Gates’ success is built on self-improvement and the seeds of an idea.

      3. Elon Musk: Never Stop Innovating

        Traditional thinking suggests that in order to become a successful entrepreneur, one must focus in a single field or industry.

        Elon Musk, however, breaks that rule.

        Today, the multifaceted tech entrepreneur, investor, and engineer advocates for the diversification of skills and businesses by delving into various fields of interest.

        When done right, skills in a single domain can be carried over then applied into contrasting industries to create something new the world might need. Musk owes his accomplishments to a constant thirst for knowledge.

        Having birthed Tesla and a myriad of products across the arenas of aeronautics and software design, Musk continues to evolve as an entrepreneur and plans to innovate for the long haul.

        4. Richard Branson: Develop People First

          British entrepreneur Richard Branson founded Virgin Records in the early 1970s. Virgin Records has since grown into the Virgin Group, today responsible for over 400 companies.

          The billionaire is strongly particular about working with a team that shares his core values and aspirations.

          Branson believes that managing a business can become taxing, thus he acknowledges his employees for putting in the effort that they have.

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          A good leader knows how to raise morale for positive productivity. Utilising emotional intelligence and compassion is a game changer in seeing results within a team.

          Branson’s supports the idea of nurturing a positive work environment, with the belief that credentials must go hand-in-hand with an enthusiasm for work.

          5. Jeff Bezos: A Relentless Focus on Customer Satisfaction

            Having founded Amazon, Jeff Bezos is known to be one of America’s most successful entrepreneurs. The e-commerce pioneer fixates himself on angry customers with the belief that a business’s loopholes are found in the experiences of unsatisfied customers.

            For the 8th year in a row, customers have ranked Amazon as the number one in customer service (according to the American Customer Satisfaction Index).

            While numerous companies ignore unhappy customers, Bezos found success in learning from reviews and surveys. By focusing on customer service, Amazon shows they care, both for their customers and for rising above their competitors.

            While praise and recognition are signs that a business is accelerating, criticism is an opportunity to improve a product or a service.

            6. Mark Zuckerberg: Start Small, Think Big

              Valued at over 55 billion dollars today, Mark Zuckerberg built the first version of what would become a social networking giant in his Harvard University dorm room. As one of the world’s youngest entrepreneurs, Zuckerberg undoubtedly took countless calculated risks to get his brilliant idea to its current status with 2.38 billion active monthly users.

              “The biggest risk is not taking any risk.”

              He’s always daring to explore with a fearless mindset.

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              The young tech entrepreneur never shied away from innovating outside of the box. Soon after Facebook became a hit to users and advertisers, big corporations took interest in buying Facebook from Zuckerberg.

              However, he took the risk and decided to stay with his creation. Turning down billions of dollars offered by Yahoo CEO, Terry Semel, he envisioned turning his brainchild into something much bigger than what it already was then.

              7. Steve Jobs: Live Your Own Dreams

                Steve Jobs lived a rocky path all his life and an aspect of which is a tumultuous career.

                The founder of Apple endorsed his beliefs on the temporality of life and limitations of time. He preached about the importance of working on the very legacies people wish to leave behind, an achievement he’s undoubtedly etched into the the archives of human history.

                Never one to hide under someone’s shadow, Jobs did not live by anybody else’s principles so he formed his own. He tirelessly dedicated himself to building a unique brand of products that became the benchmark for contemporary technology.

                After his highs and lows through his brief battle with cancer, Jobs concludes with yet another lesson to takeaway from his remarkable life. “No matter how much money you have, even the richest man can’t buy time.”

                8. Warren Buffett: Balance is Essential to Success

                  Despite being the third wealthiest person in the world, Warrant Buffett sported a frugal lifestyle for most of his life.

                  After buying a house in Omaha, Nebraska for just above 31,000 dollars, he has lived there since 1958. As a leading investor and a founder at Berkshire Hathaway, Buffett believes in setting aside an amount to save and spend only on necessities.

                  With a long term goal as a top priority in mind always, treating oneself can be sustainable once in a while. He advices to save money by deciding first and foremost what aspects to scrimp on and what aspects to splurge on to ensure a happy and balanced lifestyle.

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                  9. Jack Ma: Never Give up

                    On every journey to success, everybody stumbles and arrives at roadblocks. Some more than most, like Jack Ma, who survived countless rejections and failures only to get back up and brave every storm.

                    Ma is the founder of multinational technology conglomerate Alibaba Group. Despite being rejected to Harvard after every one of his 10 applications, Ma was never defeated.

                    His grit and tenacity is a fine testament to the fact that grades do not determine a future. While qualifications on paper are important, the development of skills and an attitude is just as helpful in making a recipe for success.

                    Despite finding himself in the verge of bankruptcy in the 1990s, Jack Ma possessed the resilience to put one foot in front of the other until he finally made it. “It’s important to have patience,” he says.

                    10. Tan Min Liang: Passion Can Pay Off

                      Tan Min Liang is the founder of the leading high-performance gaming hardware, Razer. Always on the look out for new opportunities to connect and scale his business, Tan has been bold in making many of his life’s decisions.

                      Having deviated from a traditional path set by a family that consists of doctors and lawyers, Tan was to find his life’s work and passion while gaming with his older brother.

                      The idea was simple: there were so many games out there to play, however, there were hardly any gaming equipment to match this.

                      So he dropped out of law and began going a different direction, into creating solutions in the gaming industry. At the start of 2019, Tan wrote to tech luminary Elon Musk to which Musk’s reply suggested of a joint venture between two of the most successful entrepreneurs today.

                      Final Thoughts

                      In today’s cutthroat world, the road to becoming a successful entrepreneur is a long and arduous process trailed with ups and downs. A valuable lesson that a good hand of entrepreneurs would love to convey to aspiring entrepreneurs is to keep the spirit of innovation and to explore uncharted waters.

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                      Learning from experience and failure is one direction to a desired end goal. Exhibiting the same dedication and grit so many entrepreneurs have through their unexpected careers – today’s budding visionaries ought to hang on their dreams and leave room for improvement along the way.

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                      Featured photo credit: Patrick Tomasso via unsplash.com

                      Reference

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