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Career Hints – 5 ways to overcome a disagreement with your supervisor

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Career Hints – 5 ways to overcome a disagreement with your supervisor

Most of us have experienced a disagreement with our supervisor at some point in our careers. While these events may seem traumatic at the time, the reality is that if you handle the situation correctly it may actually be beneficial, because our actions show that we can negotiate our way through difficult situations and arrive at mutually acceptable outcomes.

1. Define the problem

Have you ever had one of those moments where you argue about everything except the issue in question? You’re certainly not alone.

When you’re in a position of disagreement, the first and most important thing to do is to take a moment to reflect and identify the core issue(s). Be objective; sit down with a piece of paper and write out everything you think is an issue, then rank the most to least important. The real issue is usually looking right back at you from the top of the list.

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    External validation is valuable. Find a trusted colleague or friend, explain the situation, and show them the top three items on your list. Ask what they would focus on, and listen hard to their answers to decide if you’d change your ranking.

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    Sometimes the list technique also helps us to understand that we’re just over-reacting and there is no core problem that needs to be addressed. If so, perhaps having a discussion with your trusted colleague or friend is a good idea. They may have some insights to share.

    Remember, 90% of conflict is just inadequate or ineffective communication. By defining the problem, you may find that you’re just not communicating well; a relatively easy and short term problem to fix.

    2. Find Common Ground

    “I think in most relationships that have problems, there’s fault on both sides. And in order for it to work, there has to be some common ground that’s shared. And it’s not just one person making amends.” – Michael Gary Scott from “The Office”.

    For every two things you and your supervisor disagree on there are probably twenty that you actually do agree on. Focus on the common ground first, then start talking about the points of disagreement in a safe and private forum, rather than just going into whatever it is that’s making you feel reactive.

    Often the points of agreement mediate the points of disagreement; for example, you may not agree on a specific item of the dress code, but you do agree on the need for the company to be professional and successful. Bring out your support for professionalism as a mediating factor for your disagreement about the item of clothing and the conversation will be more productive. Who knows? Maybe both parties can find things they can change.

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    3. See the Other Point of View

    “The war… was an unnecessary condition of affairs, and might have been avoided if forbearance and wisdom had been practiced on both sides.” – General Lee.

    Your supervisor has a point of view. By actively listening to them express that point of view, you are signaling a willingness to listen and engage, as well as a respect for their authority. You don’t have to agree with what they are saying, but you do need to listen and take their view into account.

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      If you’ve already identified what you believe the core problem is, you might test the waters to see if your supervisor agrees with your number one issue being the primary area of concern. If they don’t, then you need to add their concerns to the list of issues you made to consider their points.

      4. Set Boundaries

      “All compromise is based on give and take, but there can be no give and take on fundamentals. Any compromise on mere fundamentals is a surrender. For it is all give and no take.” – Mahatma Gandhi.

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        There are things you and your supervisor will not agree on. These usually include illegal situations such as sexual harassment and discrimination, but you may have ethical boundaries of your own that you simply cannot cross. Know what these are, and keep them in the forefront of your mind as you talk to your supervisor.

        5. Escalate if Absolutely Necessary

        “Between an uncontrolled escalation and passivity, there is a demanding road of responsibility that we must follow.” – Dominique de Villepin

        Most companies offer several ways of resolving conflict between supervisors and workers, including employee assistance programs (EAP), human resources intervention, and even third party mediators, that can all be valuable resources when you feel like you are “stuck”.

        I rarely recommend going “up the chain” to your supervisor’s supervisor because this can be seen as an aggressive move that puts your supervisor into the complex position of having to manage both you and their boss – a situation sure to cause conflict in itself.

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        Employees often do well to start with an off the record discussion with their Employee Assistance Program to help them frame their thoughts, before working with human resources to address the issue. The only exception to this case is when you believe something illegal is occurring in which case it is your obligation to notify HR or your internal compliance officer immediately.

        The role of HR is to take both the company’s and the employee’s interests and attempt to mediate a mutually acceptable solution wherever possible. It’s a complex role where you can’t make everyone happy, and skillful practitioners are in high demand.

        Remember your HR representative is a person who should be treated with respect if you expect them to work on your behalf.  Outbursts of emotion should be checked at the door, and your best chance of resolution is being seen as willing to work with your supervisor to find mutually acceptable outcomes.

        To Sum Up

        “Human beings are born solitary, but everywhere they are in chains – daisy chains – of interactivity. Social actions are makeshift forms, often courageous, sometimes ridiculous, always strange. And in a way, every social action is a negotiation, a compromise between ‘his,’ ‘her’ or ‘their’ wish and yours.” – Andy Warhol

        Featured photo credit: pixabay via pixabay.com

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        Colin Rhodes

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        Last Updated on August 25, 2021

        Why Personal Branding Is Important to Your Career

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        Why Personal Branding Is Important to Your Career

        As a recruiter, I have met and interviewed hundreds of candidates who have no idea who they are.

        Without a personal brand, candidates struggle to answer the question: “tell me about yourself—who are you?” They have no idea about who they are, what their strengths are, and how they can add value to the company. They present their CV’s believing that their CV is the key to their career success. In some ways, your CV still has its use. However, in today’s job market, you need more than a CV to stand out in a crowd.

        According to Celinne Da Costa:[1]

        “Personal brand is essentially your golden ticket to networking with the right people, getting hired for a dream job, or building an influential business.” She believes that “a strong personal brand allows you to stand out in an oversaturated marketplace by exposing desired audiences to your vision, skillset, and personality in a way that is strategically aligned with your career goals.”

        A personal brand opens up your world to so many more career opportunities that you would never have been exposed to with just your CV.

        What Is Your Personal Brand?

        “Personal branding is how you distinctively market your uniqueness.” —Bernard Kelvin Clive

        Today, the job market is very competitive and tough. Having a great CV will only let you go so far because everyone has a CV, but no one else has your distinct personal brand! It is your personal brand that differentiates you from everyone else and that is what people buy—you.

        Your personal brand is your mark on the world. It is how people you interact with and the world see you. It is your legacy—it is more important than a business brand because your personal brand lasts forever.

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        I have coached people who have very successful careers, and they come to me because they have suddenly found that they are not getting the opportunities or having the conversations that would them to their next role. They are having what I call a “career meltdown,” all because they have no personal brand.

        A personal brand helps you become conscious of your differences and your uniqueness. It allows you to position yourself in a way that makes you stand out from the pack, especially among other potential job applicants.

        Don’t get me wrong, having a great CV and a great LinkedIn profile is important. However, there are a few steps that you have to take to have a CV and LinkedIn profile that is aligned to who you are, the value you offer to the market, and the personal guarantee that you deliver results.

        Building your personal brand is about strategically, creatively, and professionally presenting what makes you, you. Knowing who you are and the value you bring to the table enables you to be more informed, agile, and adaptable to the changing dynamic world of work. This is how you can avoid having a series of career meltdowns.

        Your Personal Brand Is Essential for Your Career Success

        In her article, Why Personal Branding Is More Important Than Ever, Caroline Castrillon outlines key reasons why a personal brand is essential for career success.

        According to Castrillon,[2]

        “One reason is that it is more popular for recruiters to use social media during the interview process. According to a 2018 CareerBuilder survey, 70% of employers use social media to screen candidates during the hiring process, and 43% of employers use social media to check on current employees.”

        The first thing I do as a recruiter when I want to check out a candidate or coaching client is to look them up on LinkedIn or other social media platforms, such as Facebook, Instagram, and Twitter. Your digital footprint is the window that highlights to the world who you are. When you have no control over how you want to be seen, you are making a big mistake because you are leaving it up to someone else to make a judgment for you as to who you are.

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        As Jeff Bezos, the founder of Amazon, once said, “Your brand is what people say about you when you are not in the room.”

        In her book, Becoming, Michelle Obama writes about the importance of having a personal brand and her journey to defining her personal brand. She wrote that:

        “if you don’t get out there and define yourself, you’ll be quickly and inaccurately defined by others.”

        When you have a personal brand, you are in control. You know exactly what people will say about you when you leave the room.

        The magic of a personal brand is that gives you control over how you want to be seen in the world. Your confidence and self-belief enable you to leverage opportunities and make informed decisions about your career and your future. You no longer experience the frustrations of a career meltdown or being at a crossroads not knowing what to do next with your career or your life. With a personal brand, you have focus, clarity, and a strategy to move forward toward future success.

        Creating your personal brand does not happen overnight. It takes a lot of work and self-reflection. You will be expected to step outside of your comfort zone not once, but many times.

        The good news is that the more time you spend outside of your comfort zone, the more you will like being there. Being outside of your comfort zone is where you can test the viability of and fine-tune your personal brand.

        5 Key Steps to Creating Your Personal Brand

        These five steps will help you create a personal brand that will deliver you the results you desire with your career and in life.

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        1. Set Your Personal Goals

        What is it that you want to do in the next five years? What will your future self be doing in the next five to ten years? What is important to you? If you can answer these questions, then you are on the right path. If not, then you have to start thinking about them.

        2. Create Your Unique Value Proposition

        Create your unique value proposition by asking yourself these four questions:

        1. What are your personality features? What benefit do you offer people?
        2. Who are you and why do people enjoy working with you?
        3. What do you do and what do people want you to do for them? How do you solve their problems?
        4. What makes you different from others like you?

        The answers to these questions will give you the information you need to create your professional story, which is the key step to creating your personal brand.

        3. Write Your Professional Story

        Knowing who you are, what you want, and the unique value you offer is essential to you creating your professional story. People remember stories. Your personal story incorporates your value proposition and tells people who you are and what makes you unique. This is what people will remember about you.

        4. Determine Which Platforms Will Support Your Personal Brand

        Decide which social media accounts and online platforms will best represent your brand and allow you to share your voice. In a professional capacity, having a LinkedIn profile and a CV that reflects your brand is key to your positioning in relation to role opportunities. People will be connecting with you because they will like the story you are telling.

        5. Become Recognized for Sharing Your Knowledge and Expertise

        A great way for you to promote yourself is by sharing knowledge and helping others. This is where you prove you know your stuff and you gain exposure for doing so. You can do this through social media, writing, commenting, video, joining professional groups, networking, etc. Find your own style and uniqueness and use it to attract clients, the opportunities, or the jobs you desire.

        The importance of having a personal brand is not going to go away. In fact, it is the only way where you can stand out and be unique in a complex changing world of work. If you don’t have a personal brand, someone will do it for you. If you let this happen, you have no control and you may not like the story they create.

        Standing out from others takes time and investment. Most people cannot make the change by themselves, and this is where engaging a personal brand coach is a viable option to consider.

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        As a personal brand coach, working with my clients to create their personal brand is my passion. I love the fact that we can work together to create a personal story that defines exactly what people will say when you leave the room.

        Other People’s Stories

        Listening to other people’s stories is a great way to learn. In his article, 7 TED Talks About Personal Branding, Rafael Dos Santos presents the best Ted Talks where speakers share their stories about the “why,” “what,” and “how” of personal branding.((GuidedPR: 7 TED Talks About Personal Branding))

        Take some time out to listen to these speakers sharing their stories and thoughts about personal branding. You will definitely learn so much about how you can start your journey of defining yourself and taking control of your professional and personal life.

        Your personal brand, without a doubt, is your secret weapon to your career success. As Michelle Obama said,

        “your story is what you have, what you will always have. It is something to own.”

        So, go own your story. Go on the journey to create your personal brand that defines who you are, highlights your uniqueness, and the value you offer to the world.

        Featured photo credit: Austin Distel via unsplash.com

        Reference

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