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5 Steps to Building a High Performance Team in the Workplace

5 Steps to Building a High Performance Team in the Workplace

When it comes to the workplace there are only two types of environments: the places employees want to work and the places employees don’t want to work. The severity and extremes of these two environments may differ, but it’s only these two types of workplaces that exist. Factors such as earning potential and ability to grow will play a key role in determining employee satisfaction, but I’ve found that the team dynamics play an equally and many times greater role in employee satisfaction. The truth is, if an organization has a proper culture and team in place then there will be an ability to grow for employees that are part of the team.

The following are five keys I look for when working with businesses to help create a high performance team. These ideas are not necessarily new; they represent the core values and success principles used by the greatest teams in history. What is novel is using a framework from sport and performance psychology to help corporations excel and reach their full potential.

Know Your Mission

Whether you’re striving to become a fortune one hundred company, optimize your small business, or something in between – success and team work starts with knowing your company’s mission. Notice it’s not a common goal, it’s something much more – it’s a mission. It’s a cause that brings together talented, like-minded people, and helps them accomplish things that a far beyond anything a single person could accomplish.

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The greatest sport teams in history have all succeeded from having a mission that bonds the team together. Obviously, the end result is to win, but great teams have different formulas for how to win. The LA Lakers of the 1980’s and the Chicago Bulls of the 1990’s played very different styles of basketball, but each understood their underlying mission and game plan for how to get there. The same holds true for the top organizations. Amazon and Google have very different ways of managing their employees and implementing processes, but each are very successful, because they know: who they are, where they want to go, and how they want to get there.

A solid mission statement creates a common purpose that makes teams come together and drives them to work toward excellence on a daily basis. Knowing your mission is your map to hiring, policies, procedures, marketing, advertising, and everything else. It is essentially your GPS to getting your company to where you want it to go. Without knowing what you truly stand for or being conflicted about it will waste tons of time and money. If you want to be a high performance team and to maximize your output you need a clear, concise mission that excites and guides everyone from the top on down.

Lead from the Top

Having a great mission statement and knowing it is not enough, it’s just the start. I have unfortunately seen many organizations who have wonderful missions on paper, but when it comes to implementing them, they fall drastically short. Nothing will derail a team or organization quicker than seeing a manager or leader that doesn’t follow their own mission. The stories of sport teams folding from a lack of congruence at the top are countless. You need an organization that is ready to not only profess their values, but also live by them during the good times and the challenging times. Because no matter how well you plan and prepare there will be challenging times, it happens to all great sport teams and all great companies. There will be upsets and you’ll “lose games.” You need to have the right values in place so you know how to react when these challenges arise. Great teams can handle great setbacks when they have a great mission and great people at the top.

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Hire the Right People

Once you have your mission and leadership in place you need a team that will follow the leadership and mission. While it is possible to properly train and build talent within an organization it is extremely time consuming, costly, and unreliable. You don’t necessarily need to go out and hire a bunch of industry leaders, but you need to hire people who are a good fit for your organization and have the potential talents and skills to succeed on your team. All great sport teams have a combination of All Stars and supporting players who know their roles and execute them. The Kansas City Royals won the World Series this year, because they had the right players in place and worked together as a team. World class sports teams know the importance of having the right people in place. This is why teams spend so much time scouting and evaluating players before they ever invite them to Spring Training. And, even once the scouting is over they continue to assess the players while determining their roster.

Selection is a critical component to success for every organization. You not only want talented individuals, but also people who match the makeup of your culture. This is once again why you need to start with a mission about what your organization stands for and wants to accomplish – so you know the type of people you want to attract into your organization.

Communicate, Communicate, Communicate

Having a proper mission statement and the right people from the top down is half the battle to creating a high performance team. Now your team needs to become masters at effectively communicating with one another. In most organizations, the team leaders should spend quality time meeting with individuals and groups to create goals, benchmarks, and action plans that are aligned with the organization’s mission. Some organizations however prefer a more interdependent approach over the traditional management style in order to enhance creativity. This often occurs with technological companies. In this case the role of management moves from director to collaborator, but the same key factor of communication still needs to be accomplished.

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When it comes to communication, there is also a component that is not directly work related. As much as a workplace should be focused on accomplishing the working agenda, you can’t take the personal component completely out of a team. Employees need to respect individual differences and manage the day-to-day challenges that occur when interacting with one another with effective communication skills.

Train and Evolve

No world class sports team would bring a high level superstar on board and not develop them; neither should you or your organization. The truth is, the higher the level of talent the greater the investment teams typically make in player development. Hiring the right people is just the start, you still need to foster and develop your employees no matter how talented they are; otherwise they will plateau like an athlete who doesn’t continually modify their training regimen.

Training and investing in your employees also sends the message that your organization is about growing and evolving. In the world of business, as everything is changing you need to be changing with the times. Training your employees with the right tools and fundamentals is a key strategy to staying on top and building your high performance team.

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Featured photo credit: Businessmen Discussing by Sebastiaan ter Burg via flickr.com

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Last Updated on October 18, 2018

10 Key Characteristics of a Highly Successful Entrepreneur

10 Key Characteristics of a Highly Successful Entrepreneur

When it comes to starting your own business and pursuing your dream of becoming an entrepreneur, it can be advantageous to go all in and embrace the flexibility of finally quitting your day job.

Keep in mind, though, that it takes a special kind of person to take the business world by storm: a person who has cultivated the key characteristics of entrepreneurial success.

People with these characteristics are likely to succeed, whereas people without them have difficulty moving forward with even the most brilliant business ideas.

These characteristics of an entrepreneur are so important that I’ve decided to cover all 10 of them in detail so that you can start your business with your best foot forward.

1. Successful Entrepreneurs Practice Discipline

Plenty of business experts claim that you can’t get anywhere as an entrepreneur without vision or creativity, but that’s simply not the truth. Instead, the one quality that no entrepreneur can be successful without is discipline.

To build an idea into a business, you have to have the discipline to spend time slogging through the least fun parts of running a business (like the bookkeeping), rather than taking that time to do something fun.

Andrew Carnegie, one of the most financially successful Americans of all time, grew up working dull and difficult jobs in factories. Despite going to bed hungry some nights, he continued doing his best work. He was eventually hired by a railroad company and continued to move up the ladder until starting his own successful businesses. Carnegie is a fine example of an entrepreneur dedicated to discipline and hard work. He truly earned his dreams of prosperity and success.

When you’re the boss, there’s no one to keep you at work except yourself — and there’s no short-term consequences for skipping out early.

Sure, if an entrepreneur plays hooky enough he knows that the business just won’t happen, but it’s very hard to convince someone that ‘just this once’ won’t hurt (and to keep ‘just this once’ from becoming a daily occurrence).

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2. Successful Entrepreneurs Keep Calm

Things go wrong when you run your own business.

Most entrepreneurs go through crises with their businesses — and more than a few wind up with outright failures on their hands. But when you’re responsible for a business, you have to be able to keep calm in any situation. Any other reaction — whether you lose your temper or get flustered — compounds the problem.

Instead, a good entrepreneur must have the ability to keep his cool in an emergency or crisis. It may not make the problem easier to solve, but it certainly won’t make it harder.

Honestly, losing your calm is a quick path to becoming the kind of person who gives up in the face of adversity. Instead giving in to frustration, remember classic entrepreneur Benjamin Franklin.

Franklin kept his calm as he experimented and tweaked his inventions again and again in pursuit of success. He didn’t give up during his many failures – he chose to innovate. You can choose innovation, too.

If an entrepreneur can handle failure without frustration or anger, s/he can move past it to find success.

3. Successful Entrepreneurs Pay Attention to Details

Restricting your attention to the big picture can be even more problematic than ‘sweating the small stuff.’

As an entrepreneur, unless venture capital has magically dropped out of the sky, a small expense can be a killer. It’s attention to detail that can make a small business successful when it has competition and it’s attention to detail that can keep costs down.

Attention to detail can be difficult to maintain — going over ledgers can be tedious even when you aren’t trying to pay close attention — but keeping your eye on a long-term vision is just asking for a problem to sneak in under a radar.

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After a business grows, an entrepreneur might be able to hire someone to worry about the details. In the beginning, though, only one person can take responsibility for the details.

Skeptical about the importance of details? Look no further than Howard Schultz, who grew a small coffee shop called Starbucks into one of the most globally successful coffee businesses in the world through his extreme attention to detail.

He is famous for taking all aspects of growing a business into account, paying attention not only to financially smart business decisions, but also focusing on socially responsible business decisions. Details can take you far.

4. Successful Entrepreneurs Embrace Risks

No entrepreneur has a sure thing, no matter how much money s/he stands to earn on a given product. Even if a product tests well, the market can change, the warehouse can burn down and a whole slew of other misfortune can befall a small business.

It’s absolutely risky to run a business of your own and while you can get some insurance, it’s not like most investment options. Even worse, if something does go wrong, it’s the entrepreneur’s responsibility — no matter the actual cause. In order to deal with all of that without developing an ulcer, you have to have a good tolerance for risk.

You don’t need to channel your inner frat boy and take on absolutely stupid risks, but you need to know just how much you can afford to risk — and get a good idea of how likely you are to lose it. If the numbers make you uncomfortable, the risk is too great.

Embracing risks is essential for growth and additional success, as well. Walt Disney, for example, could have stayed comfortable with his advances in the film and animation industries, but decided to expand his brand with a new dream: a theme park that soared above the competition. Without taking this risk, the incredibly successful Disney theme park empire would never have come about.

An entrepreneur has to be willing to accept pretty big risks, with some level of comfort.

5. Successful Entrepreneurs are Balanced

You can take any characteristic too far. There’s a point at which attention to detail can become obsession or calm can become unemotional response.

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As an entrepreneur, you have to be able to balance your characteristics, getting the most of them without going over the edge. But balance for an entrepreneur goes far beyond keeping your characteristics in check, though.

Just as an entrepreneur doesn’t have a boss to keep them at work when necessary, they don’t have one to send them home when they’re done. If you are working for yourself, you have to decide how to balance your work and home life — and if you have a day job to add into the equation, balance just gets more complicated.

Oprah Winfrey, one of the most successful and influential entrepreneurs out there, understands the importance of balance. Winfrey has a lot going on; she runs her own media kingdom, acts, produces films, publishes print, and more. In an interview with Fast Company,[1] she talks about her efforts to balance priorities and self care, saying that she must ask herself what is truly important in each limited day.

You may or may not have as much on your plate as Oprah, but learning how to balance whatever you have going on in life will certainly help you farther along down the road as you learn to be a great entrepreneur.

6. Successful Entrepreneurs are Passionate and Motivated

In order to develop any of the above characteristics, you must have a foundation of passion. Staying disciplined day after day during the building of your business takes unrivaled motivation.

Before you start any business, ask yourself if you can sustain true excitement about your idea during even the darkest days ahead of you. If the answer is yes, then good for you! Nurture your natural motivation by taking these action steps throughout your business journey:

  • Commit to making short and long-term goals. Check in with them often to stay on task.
  • Have a plan in place for the inevitable days when you feel discouraged. Make a list of things that will help keep you motivated and focused.
  • Share your ideas with trusted individuals who are just as excited as you are. They will help keep your enthusiasm rolling even when you are feeling down.

By being prepared for apathetic days and holding fast to your authentic passion, you can actually enjoy your journey to success.

7. Successful Entrepreneurs Adapt

Remember this one word: flexibility. Seasoned entrepreneurs know that change is not only a part of life, but also a part of the business world. Expect change and choose to adapt.

As a new entrepreneur, it will be tempting to cling to your original business plan with no exceptions, even if you notice it isn’t working. Good entrepreneurs know that it’s okay to make smart, informed changes in order to ensure efficiency.

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8. Successful Entrepreneurs are Marketing and Sales Experts

No matter what kind of business you are starting, a knowledge of marketing and sales will save you many headaches. A passion for creating a beautiful handmade lifestyle product is not enough to run a successful lifestyle brand; it is critical that you understand key business principles in addition to your natural skills or great product line.

Not sure how to start? Taking business courses is a great idea, but you can also easily brush up on sales and marketing through free online resources. Check out these 10 Sales Skills Everyone Should Master To Be Successful to begin now.

9. Successful Entrepreneurs Have Strong Money Management

Along with sales and marketing skills, money management is a very useful tool in the box of the entrepreneur. Understanding how to best manage your money can be the difference between early success and early failure in the business world.

If money management isn’t your strongest skill, prepare to hire a financial expert to help you with any tricky business that comes up. Financial guidance and knowledge is never a bad idea.

10. Successful Entrepreneurs Ask Questions and Continually Improve

Pride is a natural human quality, but it’s important to humbly conduct some constructive criticism every now and again on both yourself as a leader and your new business as a whole.

Assess how things are going and be willing to make positive changes if necessary. Here’re 15 ways to cultivate lifelong learning.

If you are always improving, then how can you ultimately fail?

The Bottom Line

Let me remind you of one important fact: the qualities of an entrepreneur listed here are not exclusively available to some people and elusive to others.

Although some people may have natural strengths and weaknesses, these qualities can be learned by anyone interested in taking up the entrepreneurial challenge. It might not be easy to change old habits, but it is absolutely possible to cultivate these characteristics in yourself.

Whether you’re a business owner or an aspiring entrepreneur, with hard work, you can train yourself to develop the qualities that truly determine the entrepreneurial spirit and future success.

Featured photo credit: Unsplash via unsplash.com

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