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30 Phrases Unprofessional People Can’t Stop Saying At Work

30 Phrases Unprofessional People Can’t Stop Saying At Work

Language is not just the product of our thoughts. Our thoughts and our habits are affected by the language we use. Think of the story of how the Eskimos have hundreds of words for “snow.”

So it stands to reason that professional people have better language and thoughts than unprofessional people. Here’s a look at 30 simple phrases which you should never use if you want to be successful at work.

1. Cursing

Using curse words for every situation does not just mark you as vulgar, but as someone who lacks the creativity to come up with a better insult.

2. “We’ve always done it that way.”

The language of those who are incapable or unwilling to think of new and better ways.

3. “I’m not afraid.”

Sometimes, you should be. To master fear is better than to not have it at all.

4. “Yes.” (when you really mean no)

Telling someone you will do something when you have zero intention to do so shows disregard for what other people want.

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5. “I’m important!”

As Margaret Thatcher observed: “Being powerful is like being a lady. If you have to tell people you are, you aren’t.”

6. “Are you upset?”

You should not need to ask this question. You should be able to determine other people’s feelings by yourself.

7. “Like.”

It is okay for 15-year olds to use “like” in every sentence. A professional should be confident enough to not stumble over his words.

8. “Literally.”

Similar to the previous one. Using this word to describe anything and everything shows that you don’t know any other, better adverbs.

9. “I thought you were going to do that.”

The words of someone who just assumes responsibilities onto other without communicating.

10. “That’s impossible.”

Bluntly shutting down new ideas without even giving a chance to explain the problems with the idea shows an unwillingness to adapt.

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11. “You misunderstood.”

Sometimes there are unfortunate failures of miscommunication. Then you claim to have completely misunderstood the assignment. But this is often frequently used by people who have made a promise and are now trying to back out.

12. “Sorry for being late.”

Punctuality is one of the most important things for any business. If you’re not on time, you show that you don’t care about their time.

13. “Because I’m in charge.”

This does not convince people that you should be in charge, and just incurs resentment and irritation at your high-handed ways.

14. “Sorry.”

Far too many people think that “sorry” is an all-excusing grace for their mistakes. Fix the problem, don’t just say “sorry.”

15. “I’m bored.”

Boredom is a state of mind which you can fix yourself. Find something to do, every profession has something which always needs to be done.

16. “I’m busy.”

You’re supposed to be busy, telling someone this is not going to accomplish anything. It just makes you look insensitive and only focused on your own affairs.

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17. One-upping.

No one likes the guy whose response to any story is to try to one-up and talk about something even “better.”

18. “That’s not my fault!”

A professional person should look at a disaster and think about what can be done to fix it, not look for who to deflect the blame on.

19. “I can’t do all of this.”

There’s nothing wrong in admitting that you need help. But be sure that you actually need help, and are not just looking for an excuse to be lazy.

20. Gossiping

You are a professional. You are supposed to do your job, not chat about the latest office intrigue.

21. “Details, details.”

Details are what separate the mediocre from the good, and the good from the great.

22. “I was just following orders.”

Further blame deflection, only now you’re trying to pin the blame on your superiors. That often will not end well.

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23. “I have a big plan!”

Anyone can make a plan. It’s execution that matters.

24. “I’ll deal with it later.”

Procrastination is not the mark of a professional. At all.

25. “I know better.”

There is nothing to gain by being condescending. No one will like you, and you look unprofessional in the process.

26. Mumbling

Speaking loudly and clearly is absolutely important for a professional. If you are in the habit of mumbling a lot, here are some tips which can help with that.

27. “Wow, that chick is…”

Go out to the bars if you want to pick up somebody. Don’t do it at your workplace.

28. “That’s not going to happen.”

There are much better ways to phrase refusal in a way which makes you look professional.

29. “I quit/I’m done!”

Sometimes, you have to quit. But shouting it out or being dramatic about it just shows an inability to keep it cool.

30. Saying nothing

Always be willing to speak. If you say nothing, people will make assumptions about you – and they will be often negative.

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Last Updated on December 2, 2018

7 Public Speaking Techniques To Help Connect With Your Audience

7 Public Speaking Techniques To Help Connect With Your Audience

When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

1. Connecting them with each other

Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

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It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

2. Connect with their emotions

Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

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3. Keep going back to the beginning

Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

4. Link to your audience’s motivation

After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

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Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

5. Entertain them

While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

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6. Appeal to loyalty

Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

7. Tell them the benefits of the presentation

Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

Featured photo credit: Flickr via farm4.staticflickr.com

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