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7 Habits of Top Performers and World-Class Learners

7 Habits of Top Performers and World-Class Learners

What is it that makes icons like Michael Jordan or Tony Robbins stand out from the world?

What is the difference between world-class performers and average people? It’s their habits.

Each top performer in their industry has lofty goals they want to achieve, but they focus on the process on how to get there.

From their productive morning habits of training each morning, their evening habits of picking up a valuable book to gain a competitive edge, it’s the little habits that have accumulated to make these individuals who they are.

“How you do anything is how you do everything.” -Derek Sivers

Here are 7 habits that top performers and world-class learners have to achieve more success and effectiveness.

1. Set Specific Goals

Have you ever had your eyes set on buying a specific car, let’s say a Red Volkswagen, and for the next week that’s all you saw being driven on the streets? Or maybe you recently decided to learn a new language (Spanish), and you could immediately recognize it the moment you heard it on the radio, movies, or on the streets?

It’s the same thing with goals.

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As Tony Robbins often states, “clarity is power.” If we know exactly where we’re going and what the outcome will be, our brains will figure out how to get there. And the more specific we can get, the higher chance you’ll have in getting what you want.

For example, an example of an unspecific goal would be: I want to learn a new language.

A specific goal would be: I want to learn how to speak Spanish, and hold up a 30-minute conversation with a native speaker in 90 days.

See the difference? The specific goal pinpoints exactly what you want, how you’ll measure success, and the timeline you’ll have to reach it.

2. Plan of action

A goal means nothing if we don’t have a plan of action to get there. It’s like having a final destination of where we want to go on the map, but not knowing where we are on the map nor how to navigate to our destination.

The good news is, we can start to build an action plan around the specific goal we have set.

If your goal is to have a 30-minute conversation with a native speaker in 90 days, then you first need to assess where you are.

In this example, let’s say you have zero knowledge. Your goal could be to memorize 30 of the most common words a day, and by 90 days you’ll have memorized 2,700 words, which will allow you to understand 60% of the spoken language.

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3. Schedule it

Time is the most valuable commodity we take for granted, yet we all have time constraints.

Not enough time to go to the gym. Not enough time to learn a language. The list goes on…

“What Doesn’t Get Scheduled, Doesn’t Get Done.”

Top performers can always get more done than the average person, because they have everything scheduled in their calendars.

Despite running a multi-billion dollar empire, Warren Buffett still manages to schedule time to read over 500+ pages everyday. This is anonymously the habits of successful people and top performers across all industries.

“I just sit in my office and read all day.” — Warren Buffett

Take this time to schedule your action task somewhere in your calendar. The more frequent you can schedule it, the better.
If you want to memorize 30 words a day, then you can schedule at time from 7pm-7:30pm after work each day to get it done.

Scheduling opens up time slots we never knew we had, and it allows us to get more done than we think we can.

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4. Have a coach

According to Coaches.com, coaches:

  • Create a safe environment in which you see yourself more clearly;
  • Identify gaps between where you are now and where you need or want to be
  • Ask for more intentional thought, action and behavior changes than you thought you could accomplish
  • Guide the building of the structure, accountability, and support necessary to ensure sustained commitment

This applies to every industry out there from: sports, dating, business, language learning, etc.

World-class learners not only have one coach, but they often have several. Top performers understand that even the little things can accumulate, and they’re looking for the slightest bit of advantage they can find. By bringing the best qualified experts and coaches to help them improve their jump shot for basketball, their marketing for business, or their accents for language learning, they can reach goals in life faster.

5. Embrace failure

Anyone who is playing at the top of their level had to crawl and sweat to get to where they are.

It’s often our failures that make up who we are, and it’s our failures teaching us the best lessons in life.

Lessons lead to not only faster progress, but a spark of innovation. Silicon Valley is an example.

Having built a culture that celebrates failure and even encourages it, budding entrepreneurs are not afraid to dream big and go all in on their projects, which is what made Silicon Valley one of the most innovative cities in the world.

What is something you’ve failed at recently that you should embrace?

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6. Know how to listen

When Michelle Obama is having a conversation with someone, it’s said that she’s talking only 20% of the time, while listening 80% of the time.

You would imagine that the First Lady of the United States would want to have more to say than that, but listening 80% of the time is how she has gotten to where she is.

Successful people know that there’s a lesson to be learned with every interaction and conversation. They’re sponges for new knowledge that they can apply in their lives, and understand that they’re not learning a thing while they’re speaking.

Focus on speaking 20% of the time, and you’ll be surprised by not only the knowledge you learn from the other person, but the connection they’ll feel with you after the conversation.

7. Know your best learning style

In Peter Drucker’s book Managing One Self, he states that the most important skill you can learn is self-awareness.

This means:

  • Understanding how you best learn: audio, visual, and kinesthetic
  • How you best work: alone, with others, as a subordinate, or as part of a team.
  • Your best learning environment: at home, classroom, lecture halls, small groups.

Being self-aware with your strengths and weaknesses can not only save you years of wasting time, but it can allow you to focus on improving your strengths even further to achieve your end goal.

More by this author

Sean Kim

Sean is the founder and CEO of Rype, a language learning app. He's an entrepreneur and blogger.

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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