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Gossip and Trash-Talking Colleagues: 7 Golden Rules to Follow If You Want a Drama-Free Office

Gossip and Trash-Talking Colleagues: 7 Golden Rules to Follow If You Want a Drama-Free Office

You’d think that all the gossiping and trash-talking stops once you hit a certain age, but like with the rest of the expectations that we have early in life, this one never really seems to match reality. People tend to gossip and cause drama for many different reasons – low self-esteem, affinities for popularity or nothing but pure boredom – but the fact is they do it. Just because drama is in the human nature, that doesn’t mean that you should allow it in your office; there are certain precautions that should be taken.

1. Remember High School is Over

"The Friendship Contraction" -- Sheldon's selfish demands force Leonard to reconsider their friendship.  Meanwhile, Wolowitz tries to pick his astronaut nickname, on THE BIG BANG THEORY, Thursday, Feb. 2 (8:00-8:31 PM, ET/PT) on the CBS Television Network.  Pictured (clockwise from left):  Johnny Galecki, Kunal Nayyar, Simon Helberg, Jim Parsons. Photo: Michael Yarish/Warner Bros. �©2012 Warner Bros. Television. All Rights Reserved.

    People find it difficult to deal with this fact, especially if they were popular in high school. This is a system they know and love, and why shouldn’t they try to continue establishing it if they don’t encounter any resistance? This hierarchy isn’t at all difficult to spot – classical mean girls, the cool kids, neglected or bullied nerds, predominant athletes – everyone’s familiar with these clichés. Now, you need to play your role right by not indulging or accepting these groups. To achieve this you need to always make them work in different teams; this way they will be forced to get to know each other and work together.

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    2. Establish Anger Management Methods

    Causes of frustration and anxiety are things everyone should leave outside the office. In an ideal world, you’d have enough time to devote yourself to every one of your employees and help them deal with their issues. Bullying and mistreating people in your office can often be a simple outlet for built-up stress, which is why you need to have proper ways to deal with it. First of all, everyone needs to be familiar with basic etiquette – if one decides not to follow the common rules, you need to have previously established methods of dealing with them, and everyone must suffer the same consequences for these kinds of actions.

    3. Work on Your Team Building Activities

    04 The Office

      If you want a team, you need to build one. Members of a strong team need to eat together, work together and play together. Depending on the area of your expertise, all of you probably have more than one thing in common – you just need to find it. Once you establish which activities you can enjoy together, the only thing left is to pick a date. You should also know that hard-working employees need to feel appreciated, so a nurturing gift basket with a relaxing effect is something you should treat them with every now and then.

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      4. Don’t Run from Confrontations

      Built-up tension simply can’t be good for business. It’s completely normal for people to have conflicts when they interact, but it’s not healthy for those conflicts to be left unresolved. As a team leader or a simple observer you should encourage both conflicted parties to sit down and talk things out, which is the adult, mature and a responsible way to deal with this kind of situation.

      5. Invest into a Stress Free Room

      03 Med Man

        Every office needs to provide a safe, calm environment for all employees. Considering the fact that not all workplaces can be silent and crowd free – depending on the job description, naturally – the obvious solution is to introduce a stress-free space to your business. Ideally, this space should be a source of fresh air, lots of plants and calming colors, a sort of Zen garden if you will, but you should work with what you have. For starters, a corner with fresh flowers and a water machine will do!

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        6. If You Look for Drama, You Will Find It

        All jobs become a bit dull at some point, which is why people tend to look for practically anything to break that monotony. No matter if they do it subconsciously or not, you should draw their attention to this phenomenon, so that everyone can do their best to avoid it. However, a team leader needs to know when to intervene and when to stay out – treating them like children will only justify them behaving like children. Besides, a bit of healthy competition and a certain amount of appropriate humor should be welcomed.

        7. Encourage Focusing on the Positive

        01 Mitch & Cam

          Instead of wasting time on trash-talking and gossiping, you need to all transfer your focus onto growth and development. All that time and energy invested into finding out who said what to whom could be put to better use. You should do your best to preoccupy them with various courses, seminars, and other means of improvement. By working on their individual development, you’ll definitely speedup the progress you’re making as a team.

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          This might be a lot to take in at once but if you introduce each of these methods slowly, one by one, I’m sure you’ll be able to notice changes sooner than you think. If one of them seems inefficient, you should move on to the next one – these are the people you work with everyday, and they usually don’t appreciate being forced into anything. Take things slow, and you’ll be able to get rid of that unnecessary drama in your office.

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          Published on August 4, 2020

          36 Important Resume Skills (For All Types of Jobs)

          36 Important Resume Skills (For All Types of Jobs)

          Most jobs require specialized skills. At the same time, there are a lot of resume skills that apply across the board.

          If you’re on the hunt for a new job, give your resume a refresh. Employers want to know: Can you communicate effectively? Are you easy to get along with? Can you manage your time effectively?

          Remember, you may not get a second look. Use your resume to make a great first impression.

          Holistic ability is what employers want to see when hiring. These resume skills can make you a top pick regardless of what role you’re applying for.

          Communication

          Being properly understood is critical. On any team, you must be able to relay and interpret messages with speed and precision. How you describe yourself, the concision of your phrasings, and the layout of your resume are great ways to showcase these skills.

          1. Writing

          Whether it’s emails or official documents, writing skills are essential for candidates in any industry. Clear, concise phrasings minimize misunderstandings and save the recipient time. This is probably one of the most important resume skills.

          2. Verbal Communication

          Speaking clearly and eloquently is one of the first things a hiring manager will note in an interview. Communicating over the phone is commonplace in business. Outline this skill on your resume, and they’ll invite you in to listen for themselves. This is easily one of the most important resume skills in most industries.

          3. Presentation

          Sales pitches and company meetings may include presentations, which require special communication skills. Being able to spearhead and properly carry out a presentation shows organization and resolve.

          4. Multilingualism

          Knowing more than one language can open doors for you and the business you represent.[1] Being able to speak another language allows your company to serve a whole new demographic.

          5. Reading Comprehension

          At any job, employee handbooks, company newsletters, and emails will come your way. Being able to decipher them quickly and effectively is an important resume skill. This goes hand in hand with having excellent writing skills.

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          Tech Savvy

          Technology is evolving rapidly, especially in the business world. Be sure to mention the technologies you’re familiar with on your resume, even if you don’t expect to use them daily.

          6. Social Media

          Almost everyone has some form of social media these days. Companies use platforms like LinkedIn and Facebook to reach new audiences, provide customer service, and build brand loyalty.

          7. Operating Systems

          Can you use a Mac? What about a PC? Most jobs today require the use of a computer. Prior experience navigating common operating systems will help you acclimate much more quickly. This has become an important resume skill ever since the start of the information age.

          8. Microsoft Office

          Of all the software in the world, Microsoft’s Office suite might be the most popular. Word, Excel, Powerpoint, and Outlook are widely used in the business world. Having this as part of your resume skills is very helpful especially in certain industries.

          9. Job-Specific Programs

          Did you get the hang of HubSpot in your last role? Is Slack something you’ve mastered? Be sure to mention them on your list of resume skills. These demonstrate that you can pick up new tools quickly.

          Interpersonal Skills

          Despite the rise in technology, businesses are run by people. Working with and for people means you need to be able to handle yourself with poise in different social settings. Highlight roles and situations on your resume that involved tricky conversations.

          10. Customer Service

          No company can succeed without its customers. Being able to treat customers with respect and attention is an absolute must for any applicant. Specific industries regard this as the most important resume skill their prospective employees should have.

          11. Active Listening

          Listening is an underrated skill, especially for leaders.[2] If you can’t listen to other people, you’ll struggle to work as part of a team.

          12. Sense of Humor

          You might wonder why having a sense of humor is a part of your resume skills. Humor is important for building rapport, but getting it right in the workplace can be tough. Everyone loves someone who is entertaining and can lighten the mood. On the other hand, people are turned off by immaturity and inappropriate jokes.

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          13. Conflict Resolution

          A customer stomps up to your desk and starts yelling about a problem he or she is having – how do you handle this situation? The right approach is to work to resolve the situation, not to escalate or avoid it.

          Teamwork

          One of the best parts of any job is the bonds you build with your co-workers. Fostering healthy relationships can make the workspace more enjoyable for everyone.

          14. Collaboration

          Whatever your line of work, chances are good that you’ll be working with others. Being able to collaborate effectively with them is critical if the whole team is to hit its goals. You can use various apps and tools available to help you collaborate with your team.

          15. Leadership

          Even if the title of the job you’re applying to isn’t “manager” or “executive,” there will still be moments when it’s your turn to lead. Prove that you’re up to the challenge, and you’ll be looked at as a long-term asset. Listing this as one of your resume skills is certainly an eye-catcher for most.

          16. Reliability

          Work isn’t always easy or fun. You have to be willing to pull your weight, even when times are hard. Otherwise, your co-workers won’t feel as if they can count on you. Reliability is important in maintaining the cohesion of a team. You should let people know that they can rely on you.

          17. Transparency

          To work as a team, members must be willing to share information with each other. Are you willing to own up to your mistakes, share your challenges, and accept consequences like an adult? Let them know that you’re transparent and reliable.

          Personal Traits

          Your resume is about selling yourself, not just your education and work history. The good news is, your “soft” skills are a great opportunity to differentiate yourself. Use bullets beneath your past experiences to prove you have them.

          18. Adaptability

          In any role, you’ll need to adjust to new procedures, rules, and work environments. Remember, these are always subject to change. Being able to adapt ensures every transition goes smoothly.

          19. Proactivity

          An autonomous employee can get work done without being instructed every step of the way. Orientation is one thing; taking on challenges of your own accord is another. Being proactive is an essential resume skill, especially if you’re eyeing for managerial roles in the future.

          20. Problem-Solving

          When problems arise, can you come up with appropriate solutions? Being able to address your own problems makes your manager’s life easier and minimizes micro-management. Problem-solving is an important yet often overlooked resume skill.

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          21. Creativity

          Can you think outside of the box? Even roles that aren’t “creative,” strictly speaking, require creative thinking. Creativity also helps in your ability to solve problems.

          22. Organization

          Staying organized makes you more efficient and reduces the risk of mistakes. Organization skills make life easier not just for you, but also for other members of your team. This makes it an important skill to put in your list of resume skills.

          23. Work Ethic

          Every company wants hard workers on its team. You’re applying for employment after all, not a place to lounge around. Putting this on your list of resume skills is just as important as actually exhibiting it in the workplace once you’re hired.

          24. Stress Management

          How well do you work under stress? If you’ll be required to meet tight deadlines, you’ll have to prove you can handle the heat.

          25. Attention Management

          Whether you’re developing a partnership or writing a blog post, attention to detail makes all the difference. People who sweat the details do better work and tend to spot problems before they arise. Use Maura Thomas’s 4 Quadrants of Attention Management as a guide to managing attention.[3]

          26. Time Management

          Time is money. The better you are at using company time, the more valuable you’ll be. Show that you can make every second count. Managing your time also means being punctual. No employer wants to deal with a team member who’s constantly tardy. This is commonly included in most people’s resume skills, but not everyone lives up to it.

          27. Patience

          Things won’t always go your way. Can you calmly work through tough situations? If not, you’ll struggle with everything from sales to customer service to engineering.

          28. Gratitude

          When things do go your way, are you gracious? Simply being grateful can help you build real relationships.[4] This also helps foster a better team atmosphere.

          29. Learning

          Employers want to invest in people who are looking to grow. Whether you love to take online courses, read, or experiment with hobbies, make sure you show you’re willing to try new things.

          30. Physical Capability

          Many job postings have the classic line, “must be able to lift X amount of pounds” or “must be able to stand for X hours per day.” Play up past positions that required you to do physical labor.

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          31. Research

          How easily can you dig up new details about a concept? Research skills are critical for marketing, business analysis, writing, account management, and more.

          32. Money Handling

          Being able to count bills quickly and accurately is important at any company with a brick-and-mortar storefront. Integrity and honesty are key when you’re running the cash register or reconciling bank statements.

          Commitment

          To employers, every new hire represents an investment. Are you worth investing in? Prove it. Employers need to see signs of commitment before they bring you on board.

          33. Longevity

          Hiring managers love to see long tenures on your resume. This suggests that you’re in it for the long haul, not just passing through for a quick buck.

          34. Fidelity

          For an employer-employee relationship to work, there has to be trust. Employers tend to find out when someone is hiding side gig or sharing information they shouldn’t be. References from past employers can prove that you’re loyal to companies that hire you.

          35. Obedience

          You won’t agree with every choice your employer makes. With that said, you have to respect your role as an employee. Obedience is about doing what your leader decides is best, even if you have a different perspective.

          36. Flexibility

          Life is full of surprises. A month into your new job, your role could change entirely. Flexible people can roll with the punches.

          Final Words

          Perform a self-audit: Which of these skills will your potential employer want to see? Add them to your resume strategically, and you’ll be that much closer to your dream job.

          Tips on How to Create a Great Resume

          Featured photo credit: Van Tay Media via unsplash.com

          Reference

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