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8 Important Questions You Should Ask In Every Job Interview

8 Important Questions You Should Ask In Every Job Interview

Job interviews aren’t just about selling yourself and proving you’re the right person for the job, they’re also an important opportunity to get to know the company deeply and think very carefully whether the role suits you or not.

Asking smart questions at your interview gives you the information you need to assess if you agree with the company’s core values, what opportunities you’ll get for personal development, and whether the culture will allow you to perform at your best.

Here’s a list of the most important questions you should ask in every job interview.

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1. How do you see this position evolving in the next 3 years?

This interview question is a favourite of Jared Brown (co-founder of Hubstaff) because it politely and subtly shows the candidate is looking for a role where they can blossom long term. It’s an important question to ask since it can help you gauge whether or not the role will help you achieve your long term career objectives. For example, if you’re looking to move up to a more senior position, this question can help you identify whether the vacancy will see you take on new responsibilities, and broaden your appeal among other employers, or get promoted internally.

It can also help to identify whether the role may be unsuitable for your own goals. For example, if the interviewer cannot give you a clear answer, you might consider it as a dead-end job. Alternatively, the role may evolve in a different direction to your own career goals, such as leading you down a very specialized path that could actually make you less employable outside of that specific business or industry sector.

2. How will the work I’ll be doing contribute to the organization’s mission?

This is a great question recommended by Dave Kerpen, CEO of Likable Local. This is not a question meant to simply give you an ego boost, but it will help you understand whether you’ll be considered a vital part of the operation or not. The fact is if the role you’re applying for is not of significant importance to the oganization’s mission, the management may give you and your department less resources for completing projects, and smaller budgets for pay rises and bonuses. Worse still, it’s these non-essential departments that often are the first to see redundancies and cuts should there be a downturn in business. It could be simply because the business doesn’t see them as important to their survival.

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As a result, this question helps give you some clues as to whether or not you’ll be provided everything you need to be successful and contribute to the company’s growth, or if you’ll end up struggling for internal resources and receive less job security in a less important part of the business.

3. How would you define success in this position?

This is one of the most important questions you can ask, as the answer can give you “insider information” about the role that isn’t readily available elsewhere. When answering this question, the hiring manager will give you some clues as to how your career goals align with the role. For example, you’ll discover more about the specific skills that you’ll require, the true priorities of the role, the workplace culture, and (most significantly) an insider’s perspective of what it takes to secure the role.

This will help you piece together a benchmark for the standards the company will expect you to work towards, as well as an understanding of whether you have the right skills.

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4. What’s the company culture like?

Since you’ll be spending much of the day at work, it’s important to ensure you take a role at a business with a culture you’re comfortable with. A key reason to ask this question is to establish what the work-life balance is like in the role. For example, will you have the opportunity to work at home or get flexible hours, or will you need to stay in the office? Similarly, do workers typically work longer than their contracted hours, or do they often get asked to work weekends? This question is critical to ensure you’re comfortable with the demands of the role, ensuring you don’t get burnout or begin to resent going to work.

5. Do you offer continual training and professional development?

This is an important question to ask, as it will give you key information about how you’ll be able to progress your career. Good businesses invest in their staff, so you’ll want to be sure that you’ll receive training on new skills. This training will help you secure promotions, as well as open up new career prospects elsewhere. This is a great follow up to Question 1, as it helps dig a bit deeper about how the hiring managers see your role moving forwards, and whether you’ll be on a fast track to success or stuck in the same role for years.

6. Why has this position become available?

Finding out why the job is available is a subtle way of finding out about any challenges or opportunities the business may be facing. For example, the role may be brand new, suggesting the company is growing. It could be that the previous holder was promoted, indicating the role is a route towards promotion. Conversely, the vacancy may be as a result of someone leaving; or downsizing with two former roles turning into one. Therefore, this question can help show what development opportunities are available, as well as if the company isn’t doing too well.

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7. How does the role relate to the overall structure of the organisation?

This is a great question to find out who you’ll be working with on a day-to-day basis. It also shows you have a preference to teamwork and contributing to the success of the firm. The answer will help reveal who you’ll be reporting to and who will be reporting to you, or conversely whether you’ll be reporting to several people through matrix management. This is a great way to discover whether or not the role will suit your style of working. Look for an answer that matches your preference, like whether you’re more comfortable working in a team, or prefer to take full control over projects.

8. What concerns do you have about me for this position?

While quite direct, this is a good question to wrap up the interview with because it reveals right there and then any reasons why you may not get the job, giving you an opportunity to counter these. For example, the interviewer may suggest you lack the experience of other candidates, which you can counter by discussing your experience in more detail. Similarly, they may have misunderstood a point you had made earlier, allowing you to resolve this before it’s too late.

Featured photo credit: Alan Cleaver via farm5.staticflickr.com

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Last Updated on December 10, 2019

7 Strategies to Keep Employee Motivation High

7 Strategies to Keep Employee Motivation High

Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

But do you know what motivates your people?

It’s simple:

  • Is their work stimulating?
  • Does it challenge them?
  • Is there room to grow, a promotion perhaps?
  • Do you encourage creativity?
  • Can they speak openly and honestly with you?
  • Do you praise them?
  • Do you trust your staff to take ownership of their work?
  • Do they feel safe in their work environment?
  • And more importantly, do you pay them properly?

Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

1. Be Someone They Can Rely On

You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

Be reliable; it’s astounding how much this motivates your people.

2. Create an Awesome Company Culture

There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

Here are four ways to build a culture that keeps your employees highly motivated.

  • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
  • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
  • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
  • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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3. Touch Base with Your Team Weekly

Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

4. Give Them the Tools They Need to Do Their Jobs Well

Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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5. Provide Opportunities to Learn and Upskill

Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

6. Monitor Their Workload

Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

  • Red means they’re fully loaded.
  • Yellow means they’re busy, but they can potentially take on more.
  • Green means they haven’t got enough to do.

I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

7. Don’t Mess Around with Your Employees’ Pay

Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

So it’s your job to ensure that you pay your people on time.

The Bottom Line

A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

Wouldn’t you rather be part of their success story than the business that drove them away?

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Featured photo credit: Emma Dau via unsplash.com

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