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What Sales Call Can Teach You about Facing the Fear of Rejection

What Sales Call Can Teach You about Facing the Fear of Rejection

All of us have heard the phrase, “man is a social animal.” As we want to connect with people around us and be accepted by them, one of our greatest fears is usually rejection by others including our classmates, parents, siblings, neighbor, friends and the list is endless.

Every one of us has to deal with this fear on a day to day basis whether we do it consciously or subconsciously. However, one of the most vulnerable professions when it comes to facing rejection is usually direct sales.

In a lot of industries, “cold calling” is done to attract prospective clients towards using a product or service. There are a lot of reasons why “cold calling” is difficult but what we need to focus on here is how to deal with the fear of rejection. Although the lessons that we are discussing here emerge mainly from making sales calls  and have been gathered over a long, long time period but they can be quite successfully applied in general life aspects as well.

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Here are six practical lessons you can learn from making sales calls. They can teach you a lot about handling the fear of rejection.

1. Don’t think in a negative manner.

This might sound like a cliché at first but trust me: this is the number one piece of advice when you don’t want the fear of rejection to bring you down. When cold calling customers, it is imperative to be positive, even if the target customer’s reply is not what you were hoping for.

Likewise, in life, think of what is going in the right direction rather than focusing on negative things. Your thoughts are very powerful and can actually make things happen!

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2. Rejection of an idea is not your rejection as a person.

Every human being has a different mindset and thus we all perceive things differently. If you are presenting an idea, product or service and somebody doesn’t buy that, you do not have to think that they have rejected you. Don’t ever take rejection personally because that is the best way to reduce the fear of rejection.

3. Be sure of your abilities but not your emotions.

Let’s suppose you have negative feelings or vibes from a person or situation and you are very sure about them; wouldn’t it be better if you start “doubting” your own feelings? While being confident about your abilities and skills is a good thing, doubting your own negative emotions is an even better idea.

When making a sales call, it is great to be unsure about your negative thoughts. The call will turn out so much better. This also applies to life and work. Don’t be so sure when you have negative emotions.

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4. Don’t set unrealistic goals.

If you do, you will end up disappointing yourself. Most of the time, it is not the rejection that disappoints us but the improbable targets that we set for ourselves in the first place. When making cold calls to prospective customers for sale, you are bound to be disappointed if you set your outcome levels to be too high. Likewise in our routine life, we give ourselves stringent goals and then get upset when we are unable to achieve them. This “supposed” failure worsens our fear of rejection the next time when we are in a similar situation.

Setting realistic assumptions and targets will ensure that you feel the pleasure of achievement and this will reduce your fear of being rejected.

5. See events for what they are.

Usually we think so much about a situation that we heighten our own fear. The best ways of dealing with it is to focus on facts. It is no big deal if a lot of your calls don’t get desired results. That’s not the end of the world. You can always call a new lot of target customers the next day.

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That is exactly the case in other life situations as well. We inflate things just by exaggerating the negative results in our mind. Remember, whatever happens, you have a new beginning each day. Focus on it and do lots of wonders!

6. Never stop improving yourself.

There’s always room for improvement. The most successful people are those who are not complacent. The best salesperson is the one who constantly works on making their pitch better. We all should do the same. Polish your skills, improve your learning and try to beat your fear of rejection by improving yourself each day in your life.

Apply these tips in your life and work and see the difference for yourself.

Featured photo credit: Young beautiful call center worker via shutterstock.com

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Lianne Martha Maiquez Laroya

Lianne is a licensed financial advisor, Registered Financial Planner, entrepreneur and book author.

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Last Updated on January 27, 2021

How to Use Visual Learning to Work More Effectively

How to Use Visual Learning to Work More Effectively

Knowledge is essential to become successful in life, your career, and your business. Without learning new concepts and becoming proficient in your craft, it’s difficult to excel in your chosen career or archive knowledge to pass down to the next generation. Visual learning is one way to do this, and it can be incredibly effective in helping you work better.

Content comes in various forms, and because how we learn influences how much we know, we need to talk about learning styles. This article will focus on how to utilize visual learning to boost your career or business.

The Importance of Knowing Your Learning Style

Knowing your learning style enables you to process new information to the best of your ability. Not only does it reduce your learning curve, but you’re able to communicate these same concepts to others effectively.

It all starts when you’re able to first identify the best way you learn.

As a college student, I soon figured out that taking online courses without visual aids or having an instructor in front of me led to poor retention of concepts. Sure, I got good grades and performed excellently in my online exams. However, I discovered that I couldn’t maintain this performance level because I forgot 80 percent of the course content by the end of the semester.

There are several types of learning styles, which exist as part of the VARK model. To give an idea of how visual learning stacks up against other learning styles, here’s a brief mention of some of the different types of learning styles we have.

The four most popular types of learning styles are:

  • Visual learning style (learning by seeing)
  • Aural or auditory learning style (learning by listening to information spoken or presented)
  • Read/Write learning style (learning that involves reading and writing texts)
  • Tactile/Kinesthetic learning style (learning by touching and doing)

For the purposes of this article, we will be focusing on using visual learning.

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Are You a Visual Learner?

When it comes to boosting your career, business (or education), a visual learner is one who would most definitely choose shapes, images, symbols, or reading over auditory messages.

This may mean you prefer to read an actual map when navigating to a new place over listening to verbal directions. It may also mean that you have trouble remembering what your manager said at the meeting because there were no graphs or illustrations to support the points raised.

Visual Learner Infographic

    Most people who struggle with learning probably aren’t leveraging their best learning styles[1]. The earlier you identify how your learning style can boost your success, the less struggle you will encounter with processing new information throughout your career.

    However, visual learning in particular can really boost your career or business whether it is your preferred learning style or not, and here’s why:

    Several studies have arrived at the conclusion that the brain retains more information with the help of visual aids. In other words, images are directly processed by our long-term memory, which helps us store information for longer periods of time.[2]

    While some lessons can be performed orally, several concepts can only make sense if you have an image with an explanation of sequences (i.e. learning about human DNA).

    Visual learning does use a different part of the brain, and visual cues are processed by the part of the brain known as the occipital lobe.

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    By engaging more parts of the brain during learning, you’re able to have a fuller understanding of concepts and facilitate better interaction with your immediate environment.

    How to Use Visual Learning for Success

    Here are 4 ways to use visual learning to boost your career or business:

    1. Bring Back the To-Do List

    We live in an age where computers have taken over virtually every aspect of productivity and most human functions. However, written lists are making a comeback, and with an endless number of important tasks to complete, having a to-do list of tasks in order of importance can improve your productivity.

    While coming up with a list is initially challenging, adding colors and shapes to written lists that you personally write and manage gives you an extra layer of assurance and aids recall so that you actually get stuff done.

    I have tried this technique in my work as a registered nurse and discovered that adding shapes and colors to to-do lists helps me delegate tasks, recognize where more work is needed, and makes it easy to cross off completed tasks at the end of the day.

    2. Add Graphs, Charts, and Symbols to Reports

    Yes, it seems like more work for you, but graphs enable you to monitor the heartbeat of your business.

    Graphs and charts help you find trends in your finances, make a budget, and analyze data overtime. With the help of free and premium software available on the market, it has become easier to take plain data and convert it to relevant information displayed in different shapes and images in a matter of minutes.

    As an entrepreneur, you can make predictions and allocate funds wisely when you’re able to see whether your efforts are rewarded. You can use colors and charts to delegate actions to members of your team and track performance at the same time.

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    When broken down into monthly, quarterly, bi-annual, or annual goals, graphs and charts communicate what ordinary text cannot.

    3. Effectively Brainstorm With Mind-Mapping

    With mind-mapping, you’re organizing information accurately and drawing relationships between concepts and pieces from a whole, which is a great way to tap into visual learning.

    Think of a mind map as a tree with several branches. For example, the tree can symbolize healthcare, while each branch stands for nursing, medicine, laboratory science, and so on. When you look at nursing, you can further branch out into types of nursing; pediatric, women’s health, critical care, and so on.

    It’s an interesting relationship; the more ideas you’re able to come up with for your chosen subject, the deeper you get and the stronger the association.

    Mind maps really show you relationships between subjects and topics, and simplifies processes that might seem complicated at first glance. In a way, it is like a graphical representation of facts presented in a simple, visual format.

    Mind mapping isn’t only limited to career professionals; business owners can benefit from mind mapping by organizing their online learning activities and breaking down complex tasks into simple actions so that you can accurately measure productivity.

    4. Add Video Streaming to Meetings

    What if you could double the productivity of your team members by video streaming your meetings or adding flash animation to your presentation?

    When you offer video as an alternative method of processing information to colleagues, there is a greater chance of retaining information because we recreate these stories as images in our minds.

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    For organizations that hold virtual meetings, it can also be an effective way to enhance performance as people can see their colleagues in addition to whatever form of video is provided during the meeting.

    Final Thoughts

    The question is not whether visual learning is better than the other learning styles. Each has their merits and situations where they will be most useful.

    The goal here is to supplement your existing dominant learning style with visual learning so that you can experience a significant boost in how you process and use everyday information.

    You might discover that understanding scientific concepts is much easier after incorporating visual learning or that you’re able to understand your organization’s value when projected on a visual screen with charts and graphs.

    The overall goal is to always be learning and to continue to leverage visual learning style in your career and business.

    More About Learning Styles

    Featured photo credit: You X Ventures via unsplash.com

    Reference

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