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What Sales Call Can Teach You about Facing the Fear of Rejection

What Sales Call Can Teach You about Facing the Fear of Rejection

All of us have heard the phrase, “man is a social animal.” As we want to connect with people around us and be accepted by them, one of our greatest fears is usually rejection by others including our classmates, parents, siblings, neighbor, friends and the list is endless.

Every one of us has to deal with this fear on a day to day basis whether we do it consciously or subconsciously. However, one of the most vulnerable professions when it comes to facing rejection is usually direct sales.

In a lot of industries, “cold calling” is done to attract prospective clients towards using a product or service. There are a lot of reasons why “cold calling” is difficult but what we need to focus on here is how to deal with the fear of rejection. Although the lessons that we are discussing here emerge mainly from making sales calls  and have been gathered over a long, long time period but they can be quite successfully applied in general life aspects as well.

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Here are six practical lessons you can learn from making sales calls. They can teach you a lot about handling the fear of rejection.

1. Don’t think in a negative manner.

This might sound like a cliché at first but trust me: this is the number one piece of advice when you don’t want the fear of rejection to bring you down. When cold calling customers, it is imperative to be positive, even if the target customer’s reply is not what you were hoping for.

Likewise, in life, think of what is going in the right direction rather than focusing on negative things. Your thoughts are very powerful and can actually make things happen!

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2. Rejection of an idea is not your rejection as a person.

Every human being has a different mindset and thus we all perceive things differently. If you are presenting an idea, product or service and somebody doesn’t buy that, you do not have to think that they have rejected you. Don’t ever take rejection personally because that is the best way to reduce the fear of rejection.

3. Be sure of your abilities but not your emotions.

Let’s suppose you have negative feelings or vibes from a person or situation and you are very sure about them; wouldn’t it be better if you start “doubting” your own feelings? While being confident about your abilities and skills is a good thing, doubting your own negative emotions is an even better idea.

When making a sales call, it is great to be unsure about your negative thoughts. The call will turn out so much better. This also applies to life and work. Don’t be so sure when you have negative emotions.

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4. Don’t set unrealistic goals.

If you do, you will end up disappointing yourself. Most of the time, it is not the rejection that disappoints us but the improbable targets that we set for ourselves in the first place. When making cold calls to prospective customers for sale, you are bound to be disappointed if you set your outcome levels to be too high. Likewise in our routine life, we give ourselves stringent goals and then get upset when we are unable to achieve them. This “supposed” failure worsens our fear of rejection the next time when we are in a similar situation.

Setting realistic assumptions and targets will ensure that you feel the pleasure of achievement and this will reduce your fear of being rejected.

5. See events for what they are.

Usually we think so much about a situation that we heighten our own fear. The best ways of dealing with it is to focus on facts. It is no big deal if a lot of your calls don’t get desired results. That’s not the end of the world. You can always call a new lot of target customers the next day.

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That is exactly the case in other life situations as well. We inflate things just by exaggerating the negative results in our mind. Remember, whatever happens, you have a new beginning each day. Focus on it and do lots of wonders!

6. Never stop improving yourself.

There’s always room for improvement. The most successful people are those who are not complacent. The best salesperson is the one who constantly works on making their pitch better. We all should do the same. Polish your skills, improve your learning and try to beat your fear of rejection by improving yourself each day in your life.

Apply these tips in your life and work and see the difference for yourself.

Featured photo credit: Young beautiful call center worker via shutterstock.com

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Last Updated on June 19, 2019

8 Life-Changing Skills You Can Learn in Less Than 6 Months

8 Life-Changing Skills You Can Learn in Less Than 6 Months

Everyone has the ability to learn a life-changing skill not just this year, but in the next 6 months.

By life-changing, I mean something that can have a positive impact in your life moving forward, even if it’s something you can’t envision today. Certain skills we can immediately reap the benefits of, while others will be life-changing when we least expect it.

In this article, we’ll share 8 life-changing skills you can learn in 6 months, where you can learn them, and how you can get started today.

1. Speed reading

Bill Gates has been known to state that if he had one superpower, it would be the ability to read faster. What Bill and the rest of the mega-successful understand is that knowledge is power. The ability to process information faster from books, articles, and reports is what will help us learn faster, and therefore improve each aspect of our life faster as well.

Where you can start learning: Speed reading courses are becoming more popular, as more people realize how important it is with the limited time we have. You can check out free courses like Read Speeder or you can start learning how to use Spritzlet, which allows you to speed read articles online with a browser extension.

2. Public speaking

Research shows that people fear public speaking more than death itself. There’s something terrifying about being in front of dozens or hundreds of people, and exposing yourself completely. It’s when you’re most vulnerable, but learning how to public speak is a life-changer.

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Warren Buffett has given advice to recent graduates that the number one skill you can have to succeed is public speaking skills. Everything from communication, confidence, and sales is developed when you develop your public speaking skills.

Where you can start learning: Luckily, there are great communities out there like Toastmasters that organize local meetups all around the world. You’ll find amazing public speakers that are looking to get to the next level to beginners that are just getting started. Check out Toastmasters’ website here.

3. Spanish

As the third most spoken language in the world, the ability to speak Spanish will allow you to reach over 500M people around the world. No matter where you live, knowing how to speak Spanish is becoming increasingly more important, with the Hispanic population and economy spreading quickly worldwide. If you’re living in the US, this is even more important, with over 30% of the population being Hispanic.

Spanish is also on this list, because it’s one of the easiest languages to learn. Sure, Mandarin is an important language to learn, but it’s an incredibly difficult one to learn. If we were to measure the level of importance and the time to learn for all the languages available, Spanish would make it to the top of the list.

One of the biggest reasons why people never reach fluency in any foreign language is: using the wrong method, and lack of time.

It turns out that humans retain only 5% of what we learn from lectures, 20% of what we learn from apps (visual cues), and 90% of what we learn from immediate immersion. Yet, how do 90% of learn a new foreign language? Language schools (lectures), books, Duolingo (apps), etc that don’t provide the real-life immersion required for our brains to learn faster.

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Where to get started: If you want the most effective way to learn a language, learning from real-life interactions is the best way to do it. There are great websites like Rype, which offers Spanish coaching for busy people, solving the issue of lack of time and bringing real-life immersion to your screen. With Rype, you can book as many lessons as you want, at any time of the day, any day of the week, allowing you to fit it into your schedule, no matter how busy you are.

4. Accounting

If you’re looking to get into business, accounting is one of the core fundamentals you’ll need to succeed. While you don’t need to be an expert, you definitely should understand the basics.

This skill can also be used to manage your personal finances, to meet your financial goals, and having more control over your life.

Where to get started learning: If you didn’t learn accounting in school, no worries. You can either teach yourself using books, or check out free accounting courses online.

5. Microsoft Excel

Most people reading this probably have a basic understanding of Microsoft Excel Spreadsheet. While this is a good start, there are so many powerful functionalities that are hidden, which could make your life a lot easier.

Excel is also a great asset to have whenever you’re looking for a job, as many corporations rely on Excel to organize and manage multiple parts of the business.

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Where to get started learning: With the popularity of Excel, you can find tons of free resources and videos online to learn. Check out Excel Exposure, Lynda, and Excel with Business.

6. Blogging/Vlogging

Blogging is a powerful tool if you want to spread your ideas, build your brand, or grow your business. Since it was introduced, blogging has taken on a life of its own, and today there are ~2M blog posts being written on a daily basis.

Where to get started learning: Anyone can start blogging today. All you need is a content-management system like WordPress, which is completely free. Personally, I think the best way to start learning how to blog is to just start writing. There are techniques you can learn on how to promote your blog, but the best way to grow your blog is to write great content.

7. Weight training

Yes, weight training is a skill. It’s not as advanced as learning how to code, nor will it take as long as learning a new language, if you just want to learn the basics.

We’re not promising that you’ll get a body like Arnold Schwarzenegger, but you will see much faster results for whatever goal you have, just by understanding how to workout properly. And of course, when you’re dealing with an activity that involves physical strain, you’ll always want to caution yourself.

Where to get started learning: There are amazing body builders that are sharing all of their secrets for free on Youtube. You can check out Bodybuilding.com’s Youtube channel to get started.

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8. Photo and video editing

In the digital world that we live in, from Youtube, Instagram, and Facebook, there is no avoiding photos and videos. In fact, social media has increasingly gone away from text sharing and almost everything to photo and video editing.

Where to get started learning: For photo editing, you can use Photoshop. For video editing, you can use iMovie or Final Cut Pro. Keep in mind, there are dozens of editing software tools for video and photo editing, but what’s more important are your editing skills, not the tool itself.

Check out education websites like CreativeLIVE or Skillshare, where you can learn from experts themselves on how to best use design and software tools.

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