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What Sales Call Can Teach You about Facing the Fear of Rejection

What Sales Call Can Teach You about Facing the Fear of Rejection

All of us have heard the phrase, “man is a social animal.” As we want to connect with people around us and be accepted by them, one of our greatest fears is usually rejection by others including our classmates, parents, siblings, neighbor, friends and the list is endless.

Every one of us has to deal with this fear on a day to day basis whether we do it consciously or subconsciously. However, one of the most vulnerable professions when it comes to facing rejection is usually direct sales.

In a lot of industries, “cold calling” is done to attract prospective clients towards using a product or service. There are a lot of reasons why “cold calling” is difficult but what we need to focus on here is how to deal with the fear of rejection. Although the lessons that we are discussing here emerge mainly from making sales calls  and have been gathered over a long, long time period but they can be quite successfully applied in general life aspects as well.

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Here are six practical lessons you can learn from making sales calls. They can teach you a lot about handling the fear of rejection.

1. Don’t think in a negative manner.

This might sound like a cliché at first but trust me: this is the number one piece of advice when you don’t want the fear of rejection to bring you down. When cold calling customers, it is imperative to be positive, even if the target customer’s reply is not what you were hoping for.

Likewise, in life, think of what is going in the right direction rather than focusing on negative things. Your thoughts are very powerful and can actually make things happen!

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2. Rejection of an idea is not your rejection as a person.

Every human being has a different mindset and thus we all perceive things differently. If you are presenting an idea, product or service and somebody doesn’t buy that, you do not have to think that they have rejected you. Don’t ever take rejection personally because that is the best way to reduce the fear of rejection.

3. Be sure of your abilities but not your emotions.

Let’s suppose you have negative feelings or vibes from a person or situation and you are very sure about them; wouldn’t it be better if you start “doubting” your own feelings? While being confident about your abilities and skills is a good thing, doubting your own negative emotions is an even better idea.

When making a sales call, it is great to be unsure about your negative thoughts. The call will turn out so much better. This also applies to life and work. Don’t be so sure when you have negative emotions.

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4. Don’t set unrealistic goals.

If you do, you will end up disappointing yourself. Most of the time, it is not the rejection that disappoints us but the improbable targets that we set for ourselves in the first place. When making cold calls to prospective customers for sale, you are bound to be disappointed if you set your outcome levels to be too high. Likewise in our routine life, we give ourselves stringent goals and then get upset when we are unable to achieve them. This “supposed” failure worsens our fear of rejection the next time when we are in a similar situation.

Setting realistic assumptions and targets will ensure that you feel the pleasure of achievement and this will reduce your fear of being rejected.

5. See events for what they are.

Usually we think so much about a situation that we heighten our own fear. The best ways of dealing with it is to focus on facts. It is no big deal if a lot of your calls don’t get desired results. That’s not the end of the world. You can always call a new lot of target customers the next day.

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That is exactly the case in other life situations as well. We inflate things just by exaggerating the negative results in our mind. Remember, whatever happens, you have a new beginning each day. Focus on it and do lots of wonders!

6. Never stop improving yourself.

There’s always room for improvement. The most successful people are those who are not complacent. The best salesperson is the one who constantly works on making their pitch better. We all should do the same. Polish your skills, improve your learning and try to beat your fear of rejection by improving yourself each day in your life.

Apply these tips in your life and work and see the difference for yourself.

Featured photo credit: Young beautiful call center worker via shutterstock.com

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Last Updated on August 20, 2019

How to Find New Growth Opportunities at Work

How to Find New Growth Opportunities at Work

Career advancement is an enticement that today’s companies use to lure job candidates. But to truly uncover growth opportunities within a company, it’s up to you to take the initiative to move up.

You can’t rely on recruiter promises that your company will largely hire from within. Even assurances you heard from your direct supervisor during the interviewing process may not pan out. But if you begin a job knowing that you’re ultimately responsible for getting yourself noticed, you will be starting one step ahead.

Accomplished entrepreneur and LinkedIn Co-Founder Reid Hoffman said,

“If you’re not moving forward, you’re moving backward.”

It’s important to recognize that taking charge of your own career advancement, and then mapping out the steps you need to succeed, is key to moving forward on your trajectory.

Make a Point of Positioning Yourself as a Rising Star

As an employee looking for growth opportunities within your current company, you have many avenues to position yourself as a rising star.

As an insider, you’re able to glean insights on company strategies and apply your expertise where it’s most needed. Scout out any skills gaps, then make a point to acquire and apply them. And, when you have creative ideas to offer, make it your mission to gain the ear of those in the organization who can put your ideas to the test.

Valiant shows of commitment and enterprise make managers perk up and take notice, keeping you ahead of both internal and external competitors.

Employ these other useful tips to let your rising star qualities shine:

1. Promote Your Successes to Your Higher-Ups

When your boss casually asks how you’re doing, use this valuable moment to position yourself as indispensable: “I’m floating on clouds because three clients have already commented on how well they like my redesign of the company website.”

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Tell your supervisors about any and all successes. Securing a new contract or signing a new customer should be a cause for celebration. Be sure to let your bosses know.

2. Cultivate Excellent Listening Skills

Listen well, and ask great questions. Realize that people love to talk about themselves.

But if you’re a superb listener, others will confide in you, and you’ll learn from what they share. You may even find out something valuable about your own prospects in the company.

If others view you as even-minded and thoughtful, they’ll respect your ideas and, in turn, listen to what you have to say.

Check out these important listening skills: 13 Powerful Listening Skills to Improve Your Life at Work and at Home

3. Go to All Office Networking Events

Never skip the office Christmas party, your coworker’s retirement party, or any office birthday parties, wedding showers, or congratulatory parties for colleagues.

If others see you as a team player, it will help you rise in your company. These on-site parties will also help you mingle with co-workers whom you might not ordinarily have the chance to see. For special points, help organize one or two of these get-togethers.

Take the Extra Step to Show Your Value to the Company

Managers and HR staff know that it can be less risky – and a lot less costly — to promote from within. As internal staff, you likely have a good grasp of the authority structure and talent pool in the company, and know how to best navigate these networks in achieving both the company’s goals and your own.

The late Nobel-Prize winning economist, Gary Becker, coined the term “firm-specific,” which describes the unique skills required to excel in an individual organization. You, as a current employee, have likely tapped into these specific skills, while external hires may take a year or more to master their nuances.

Know that your experience within the company already provides value, then find ways to add even more value, using these tips:

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4. Show Initiative

Commit yourself to whatever task you’re given, and make a point of going above and beyond.

Position yourself so that you’re ready to take on any growth opportunities that present themselves. If you believe you have skills that have gone untapped, find a manager who will give you a chance to prove your worth.

Accept any stretch assignment that showcases your readiness for advancement. Stay late, and arrive early. Half of getting the best assignments is sticking around long enough to receive them.

5. Set Yourself Apart by Staying up on Everything There Is to Know About Your Company and Its Competitors

Subscribe to and read the online trade journals. Become an active member in your industry’s network of professionals. Go to industry conferences, and learn your competitors’ strategies.

Be the on-the-ground eyes and ears for your organization to stay on top of industry trends.

6. Go to Every Company Meeting Prepared and Ready to Learn

A lot of workers feel meetings are an utter waste of time. They’re not, though, because they provide face-time with higher-ups and those in a position to give you the growth opportunities you need.

Go with the intention of absorbing information and using it to your advantage — including the goals and work styles of your superiors. Respect the agenda, listen more than you speak, and never beleaguer a point.

Accelerate Your Career Growth Opportunities

A recent study found that the five predictors of employees with executive potential were: the right motivation, curiosity, insight, engagement, and determination. These qualities help you stand out, but it’s also important to establish a track record of success and to not appear to be over-reaching in your drive to move up in your company.

Try to see yourself from your boss’s position and evaluate your promote-ability.

Do you display a passion and commitment toward meeting the collective goals of the company? Do you have a motivating influence with team members and show insight and excellence in all your work?

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These qualities will place you front and center when growth opportunities arise.

Use these strategic tips to escalate your opportunities for growth:

7. Find a Mentor

With mentorship programs fast disappearing, this isn’t always easy. But you need to look for someone in the company who has been promoted several times and who also cares about your progress.

Maybe it’s the person who recommended you for the job. Or maybe it’s your direct supervisor. It could even be someone across the hall or in a completely different department.

Talk to her or him about growth opportunities within your company. Maybe she or he can recommend you for a promotion.

Not sure how to find the right mentor? Here’s How to Find a Mentor That Will Help You Succeed.

8. Map out Your Own Growth Opportunity Chart

After you’ve worked at the company for a few months, work out a realistic growth chart for your own development. This should be a reasonable, practical chart — not a pie-in-the-sky wish list of demands.

What’s reasonable? Do you think being promoted within two years is reasonable? What about raises? Try to inform your own growth chart with what you’ve heard about other workers’ raises and promotions.

Once you’ve rigorously charted a realistic path for your personal development within the company, try to talk to your mentor about it.

Keep refining your chart until it seems to work with your skills and proven talents. Then, arrange a time to discuss it with your boss.

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You may want to time the discussion around the time of your performance review. Then your boss can weigh in with what he feels is reasonable, too.

9. Set Your Professional Bar High

Research shows that more than two-thirds of workers are just putting in their time. But through your active engagement in the organization and commitment to giving your best, you can provide the contrast against others giving lackluster performances.

Cultivate the hard skills that keep you on the cutting edge of your profession, while also refining your soft skills. These are the attributes that make you better at embracing diverse perspectives, engendering trust, and harnessing the power of synergy.

Even if you have an unquestionably left-brain career — a financial analyst or biotechnical engineer, for example — you’re always better off when you can form kind, courteous, quality relationships with colleagues.

Let integrity be the cornerstone of all your interactions with clients and co-workers.

The Bottom Line

Growth opportunities are available for those willing to purposely and adeptly manage their own professional growth. As the old adage says,

“Half of life is showing up.”

The other half is sticking around so that when your boss is looking for someone to take on a more significant role, you are among the first who come to mind.

Remember, your career is your business!

More About Continuous Growth

Featured photo credit: Zach Lucero via unsplash.com

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