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Go From Mediocre to Excellent at Work with These Attitude Adjustments

Go From Mediocre to Excellent at Work with These Attitude Adjustments

Resumes are usually sprinkled with the words excellent and superior; however, work performance evaluations can often be a checkerboard of the words satisfactory or mediocre. You could be starting on your first job, on your way to being vice president, signing up for an overseas assignment, or on the hiring side interviewing candidates. These situations all involve a skills-and-adaptability evaluation. How do you narrow the resume versus work performance gap? Try these seven steps and level up from mediocre to excellent.

1. Show up consistently and on time.

This seems basic, yet an online survey conducted by CareerBuilder showed 32% of workers have called in sick when they were not actually ill. Another 16% were late for work at least one time per week and 27% arrived late for work at least once a month. Make sure you are willing to commit your time when you apply for a job. Showing up consistently and on time gets noticed, thanks to the stark contrast from mediocre colleagues who don’t.

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2. Know the Work Culture and Adapt.

Organizational culture is a set of rules for working together and includes organization values, visions, and working language. It is made up of shared beliefs, attitudes, and underlying assumptions. Are you working in a tech company, a corporate office, a law firm, in the arts, or at a hospital? Is everyone on first-name basis or are titles and surnames expected to be used? Are you an expatriate working overseas? Do your homework and be observant about protocols and dress codes, especially if you meet with clients. Don’t settle for mediocre attire or casual behavior.

3. Understand that the work place is for work and behave accordingly.

Looking forward to your Friday night out with friends? Fine, but don’t make that an excuse to delay or interrupt your work with excited phone conversations or messages. Keen to confirm hotel reservations for a weekend holiday? Call during your lunch break. There’s work-life balance and then there’s obsessing with fun while at work. Be persistent with work focus. When you make an effort to be fully present, you avoid making mistakes and gain credibility. As a side benefit, you won’t get job-related phone calls after work and can be fully present having fun.

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4. Be a team player and learn to compromise.

When asked to give my opinion about a potential new team member who was a former colleague, I was quick to give a rundown of skills. Then came the follow-up question, “Yes, but do you think she will fit in with the team?” I had to pause before replying to that one.

Interpersonal skills outrank other skills. You could be a celebrated chef, but if your team is performing poorly in fear of your next pot-throwing tantrum, guess who gets shown the door. Yes, it’s the person who causes problems regularly and who may also happen to be overpaid. A team player is willing to compromise. He or she understands about sharing ideas and credit, about taking turns with talking and listening, and with being on and off duty. In team selection, a person who gets along well with others is chosen over the highly skilled but difficult individual, who drops to below mediocre in terms of desirability. Be a person who can work well in different teams.

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5. Communicate effectively; repeat and check.

Verbal communication ability is at the top of the list of 10 skills employers look for. This comes from a University of Kent summary of surveys by Microsoft, the BBC, and other organizations. The consequences from misunderstandings at work range from loss of revenue and damaged credibility, to fatal results in hospital or military settings. The most common source of miscommunication comes from what social psychologist Dr. Heidi Grant Halvorson calls the “I’m Sure It Was Obvious” effect. We believe we are expressing ourselves clearly and obviously to others, but this is often not the case. Stop being mediocre; never assume. Say instructions clearly, ask the other person to repeat, and check that the task is being done as instructed. If you are on the receiving end of instructions, always ask questions, update on progress, and advise about job completion.

6. Do more than expected and don’t settle for mediocre.

Whether you are asked to compile a list of names, emails, and phone numbers, prepare a handover report, or organize a convention, go the extra mile. Instead of just submitting contact details, add websites too. Categorize them by industry, color code them, and present them alphabetically. Include recommendations in your handover report and tie them up with departmental goals. Suggest a theme for the convention and offer a list of relevant suppliers. Doing more than expected benefits the company. You also gain knowledge, develop new skills, and won’t ever be considered mediocre.

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7. Think with Innovation, Creativity, and Flexibility.

The Flux Report (2014) is a survey of 250 line managers and 100 HR decision makers for organizations with over 500 employees in the U.K. and Ireland. It lists these three attributes among employee skills that need to be developed to drive company growth. The report also states employees are expected to have multiple simultaneous careers by 2018, with more than half on temporary contracts or working as contractors or freelancers.

Now is the time to invest in yourself. Keep informed about industry trends, update your skill set, and apply these in improving your work. When you’re open to new ways of doing things, you will never be made “redundant” at work.

In any workforce, there are those who are perfectly content with satisfactory work ratings, and that’s totally fine. But if you want a work performance evaluation that matches your glowing resume, these attitude adjustments will get you those superlatives!

Featured photo credit: Dread Pirate Jeff via flickr.com

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5 Powerful Ideas on How to Be Productive at Work

5 Powerful Ideas on How to Be Productive at Work

Not being able to stay productive at work is a problem that everyone runs into at some point; no matter how much you like your job, there are certain factors that prevent you from staying at maximum proficiency throughout the whole day.

A lack of productive focus at work can lead to extra stress on yourself, missed deadlines, passed opportunities, raise denial, demotion and even termination.

So, if you are someone who has trouble with your productivity, here are five effective tips on how to be productive at work:

1. Take breaks

First and foremost, it’s important for you to take regular breaks. Trying to work throughout the whole day will tire your brain, which will then cause you to doze off and think about something else.

If you keep working your brain, it will fill up and get jumbled with information—sort of like a computer hard drive. Taking a break would be like resetting your computer so that it can start afresh, or de-fragmenting the data so that all the information is in order.

This is a great thing because it allows you to solve problems you were unable to solve previously, by seeing it differently; if you are able to organize your thoughts properly, you will be able to take in new information more easily.

There have even been studies about methods of saving time and staying proficient, and taking breaks is one of the leading factors.

According to Christine Hohlbaum, the author of The Power of Slow: 101 Ways to Save Time in Our 24/7 World, eating lunch away from your work area every day will greatly increase your productivity. Eating in your work area will give you the illusion that you are working, but whether you like it or not, your brain will begin to wander and think of something else and then you will be working tirelessly with no progress.

It’s important to take breaks before and during work too: if you come to work in a rush because you woke up late, your mind will not be mentally prepared for the day ahead, and you will spend the first 10 to 15 minutes trying to get organized and composed before you can actually start working.

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Instead, you should try to wake up 20 minutes earlier than the time it would take you to “just get” to work. Take that time to stare off into space and not worry about anything.

If you do this, your brain will be empty and ready for all the challenges it has coming for the next few hours.

If your employer only allows a set amount of breaks during the workday, that doesn’t mean you can’t just get up and walk around for a quick break every now and then.

Even if it’s only 5 minutes, it will refresh your brain and you will gain renewed energy to do your job.

Learn more about The Importance of Scheduling Downtime.

2. Pace yourself and balance your workload

One problem that most people run into is that they underestimate the amount of work they have to do, and end up doing 50% of the work in the last 20% of the time they have to do it. This is due to an issue of balancing one’s workload.

When you receive a project, or are doing a job you normally do, take some time to really plan out your work schedule.

Consider how much time it took you to do this last time; determine how you can break the project into smaller parts and which can only be accomplished on certain days, and whether anything might come up that could interfere with your plan.

All of these questions are important for starting on a project, and when answered, they will help you stay productive throughout each day.

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For example, if you needed to design a project to map out the amount of aid offered in various regions after Hurricane Sandy, you can break it up as follows:

You will need to know what organizations are offering help to begin with, how much aid those organizations gave or plan to give, which regions were hit by Sandy, and which regions suffered the greatest losses.

You start this project on a Thursday and know you have until Tuesday to gather this information.

In order to stay productive, you need to plan out your work week—now you know you can find out which organizations are involved in helping the Hurricane Sandy Victims any day since that information is online, but gathering information on the organizations may require you to call them.

Since phone calls can only be done during week days, you have to plan on gathering all of that information before the weekend comes.

That is just one example of a situation in which pre-planning your project will help you stay productive; had you researched the affected regions first, you would not have received the info on the organizations until the weekend, and may have missed your chance to call them.

That, in turn, would have wasted time you could have spent working on this project to finish it.

Knowing what you need to do, when you can do it, and how long it will take you, is important in balancing your workload and being more productive and efficient.

3. Put your work first

This is an issue that usually occurs with young people who are new to the workforce: they’re often tempted with offers to go out at midday, and then come back lost in thought and unfocused on their work-related tasks.

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While it is important to take breaks, your breaks should consist of you clearing your mind, not loading it up with other less important information—like sports.

However, that is not the only situation where you need to worry about putting your work first before all else.

In a work environment, the senior employees will oftentimes push some of their menial tasks onto the newer employees. If you fall into that category, you need to know that their work is not your work, so if you have tasks that need to be done, you need to do it first.

If you are a new employee, you must learn to say no to other people even when it means you may not be in their good graces anymore. You can help others out once your work is done, but you are paid to do your own work, not anyone else’s.

4. Don’t open your browser unless you need them

In this day and age, everyone is constantly monitoring their social network. This is a major pain point for companies, which is why many don’t allow employees to access their social networks on company workstations.

When you are at work, disconnect the internet from your phone and keep your browsers closed so you’re not tempted to log onto your social media accounts or browse any sites that are not work-related.

If you keep your browsers closed and phone tucked away, only to be used in an emergency, you will find yourself being a more productive employee right away. 

5. Try to be happy and optimistic

If you always have a negative outlook on life, you will be more distracted and less motivated to get work done, so it’s important for you to start your day off right.

This can be done by having a good breakfast or by taking time in the morning to watch one of your favorite TV shows before work.

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If you are happy, you will find yourself able to work much more productively as your mind won’t wander into worrying about something else.

Also, if you stay optimistic and keep telling yourself that you can do whatever you set your mind to, the tasks will seem much less daunting and will go by much more quickly.

Take a look at more effective ways to stay positive at work:

15 Ways To Stay Positive At Work

Happiness and optimism are the keys to being a productive and happy employee.

All in all, heed the five tips above and you will find yourself being one of the most productive people at your company.

While you do not need to master them all, each and every one of them will help you become a better and more efficient employee.

Featured photo credit: Pexels via pexels.com

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