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Go From Mediocre to Excellent at Work with These Attitude Adjustments

Go From Mediocre to Excellent at Work with These Attitude Adjustments

Resumes are usually sprinkled with the words excellent and superior; however, work performance evaluations can often be a checkerboard of the words satisfactory or mediocre. You could be starting on your first job, on your way to being vice president, signing up for an overseas assignment, or on the hiring side interviewing candidates. These situations all involve a skills-and-adaptability evaluation. How do you narrow the resume versus work performance gap? Try these seven steps and level up from mediocre to excellent.

1. Show up consistently and on time.

This seems basic, yet an online survey conducted by CareerBuilder showed 32% of workers have called in sick when they were not actually ill. Another 16% were late for work at least one time per week and 27% arrived late for work at least once a month. Make sure you are willing to commit your time when you apply for a job. Showing up consistently and on time gets noticed, thanks to the stark contrast from mediocre colleagues who don’t.

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2. Know the Work Culture and Adapt.

Organizational culture is a set of rules for working together and includes organization values, visions, and working language. It is made up of shared beliefs, attitudes, and underlying assumptions. Are you working in a tech company, a corporate office, a law firm, in the arts, or at a hospital? Is everyone on first-name basis or are titles and surnames expected to be used? Are you an expatriate working overseas? Do your homework and be observant about protocols and dress codes, especially if you meet with clients. Don’t settle for mediocre attire or casual behavior.

3. Understand that the work place is for work and behave accordingly.

Looking forward to your Friday night out with friends? Fine, but don’t make that an excuse to delay or interrupt your work with excited phone conversations or messages. Keen to confirm hotel reservations for a weekend holiday? Call during your lunch break. There’s work-life balance and then there’s obsessing with fun while at work. Be persistent with work focus. When you make an effort to be fully present, you avoid making mistakes and gain credibility. As a side benefit, you won’t get job-related phone calls after work and can be fully present having fun.

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4. Be a team player and learn to compromise.

When asked to give my opinion about a potential new team member who was a former colleague, I was quick to give a rundown of skills. Then came the follow-up question, “Yes, but do you think she will fit in with the team?” I had to pause before replying to that one.

Interpersonal skills outrank other skills. You could be a celebrated chef, but if your team is performing poorly in fear of your next pot-throwing tantrum, guess who gets shown the door. Yes, it’s the person who causes problems regularly and who may also happen to be overpaid. A team player is willing to compromise. He or she understands about sharing ideas and credit, about taking turns with talking and listening, and with being on and off duty. In team selection, a person who gets along well with others is chosen over the highly skilled but difficult individual, who drops to below mediocre in terms of desirability. Be a person who can work well in different teams.

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5. Communicate effectively; repeat and check.

Verbal communication ability is at the top of the list of 10 skills employers look for. This comes from a University of Kent summary of surveys by Microsoft, the BBC, and other organizations. The consequences from misunderstandings at work range from loss of revenue and damaged credibility, to fatal results in hospital or military settings. The most common source of miscommunication comes from what social psychologist Dr. Heidi Grant Halvorson calls the “I’m Sure It Was Obvious” effect. We believe we are expressing ourselves clearly and obviously to others, but this is often not the case. Stop being mediocre; never assume. Say instructions clearly, ask the other person to repeat, and check that the task is being done as instructed. If you are on the receiving end of instructions, always ask questions, update on progress, and advise about job completion.

6. Do more than expected and don’t settle for mediocre.

Whether you are asked to compile a list of names, emails, and phone numbers, prepare a handover report, or organize a convention, go the extra mile. Instead of just submitting contact details, add websites too. Categorize them by industry, color code them, and present them alphabetically. Include recommendations in your handover report and tie them up with departmental goals. Suggest a theme for the convention and offer a list of relevant suppliers. Doing more than expected benefits the company. You also gain knowledge, develop new skills, and won’t ever be considered mediocre.

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7. Think with Innovation, Creativity, and Flexibility.

The Flux Report (2014) is a survey of 250 line managers and 100 HR decision makers for organizations with over 500 employees in the U.K. and Ireland. It lists these three attributes among employee skills that need to be developed to drive company growth. The report also states employees are expected to have multiple simultaneous careers by 2018, with more than half on temporary contracts or working as contractors or freelancers.

Now is the time to invest in yourself. Keep informed about industry trends, update your skill set, and apply these in improving your work. When you’re open to new ways of doing things, you will never be made “redundant” at work.

In any workforce, there are those who are perfectly content with satisfactory work ratings, and that’s totally fine. But if you want a work performance evaluation that matches your glowing resume, these attitude adjustments will get you those superlatives!

Featured photo credit: Dread Pirate Jeff via flickr.com

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Last Updated on May 22, 2019

50 Great People To Follow On LinkedIn, No Matter Your Industry

50 Great People To Follow On LinkedIn, No Matter Your Industry

LinkedIn is an excellent platform to network with great people to help you in your career and businesses. However, with over 575 million people on the site, who should you follow? This list will steer you to the right people to follow, organized by categories of expertise.

Job Search Experts

You will likely have several jobs throughout the course of your career, and you will constantly need advice on new trends and strategies out there in the job market. Here are the LinkedIn experts who you should follow on these matters.

1. Liz Ryan is the CEO and founder of Human Workplace. Her articles on job searching are filled with creative and colorful cartoons.

2. Lou Adler is the author of The Essential Guide for Hiring and Getting Hired.

3. Dr. Marla Gottschalk will help you make an impact in a new job.

4. Hannah Morgan runs CareerSherpa.net, where she gives expert advice on job searching and how to be more visible online.

5. Alison Doyle is the CEO and Founder of CareerToolBelt.com.

Management Experts

They say that people leave managers, not jobs. These experts in LinkedIn will help you become your employees’ dream manager.

6. Jeff Weiner. How can we leave out the CEO of LinkedIn himself?

7. Nozomi Morgan is an executive coach. She can help you transition from a boss to a true leader.

8. Mickey Mikitani is the CEO of Rakuten. He constantly shares his expertise in managing a global player in e-commerce platforms.

9. Andreas von der Heydt was the head of Amazon’s Kindle Content and now the Director of Talent Acquisition. He has extensive experience in management, branding, and marketing.

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Productivity Experts

By maximizing your productivity, you can win in all aspects of life. The following LinkedIn experts will help you win big in your career.

10. Gretchen Rubin is a happiness coach and the bestselling author of the The Happiness Project.

11. Carson Tate is the founder of Working Simply. She advises us to include play in our schedules.

12. Greg Mckeown is an essentialist. Part of being an essentialist is saying no to many things so that we can focus on the things that matter.

13. Brian de Haaff, CEO of Aha! Labs Inc. provides strategies on how to be productive and happy at work at the same time.

Marketing Experts

14. Sujan Patel is VP of Marketing at When I Work, an employee scheduling software. He is an expert in content marketing and he even shares his ideas on content marketing in 2020.

15. Megan Berry is the Head of Product Development at Rebelmouse, a content marketing and AlwaysOn powerhouse.

16. Sean Gardner will help you navigate the social media landscape. This includes how to use different platforms to help accelerate your career. He is also the bestselling author of The Road to Social Media Success.

17. Christel Quek is an digital and marketing expert. She is the VP of South East Asia at Brandwatch. Their products help businesses utilize social media data to make better business decisions.

18. Jeff Bullas is a digital marketing expert. His blog has over 4 million readers annually.

19. Michael Stelzer is the CEO and Founder of social media powerhouse site, Social Media Examiner.

20. If you’re looking for inbound and content marketing expertise, follow Dharmesh Shah, Founder and CTO of Hubspot.

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21. David Edelman is a McKinsey partner and is at the helm of the Digital Marketing Strategy Practice Department.

22. Dave Kerpen leads the social media software company Likeable Local. He is the author of Likeable Social Media: How to delight your customers.

23. Clara Shih is the CEO of Hearsay Social and the author of The Facebook Era.

24. Aaron Lee is Grand Master of Customer Delight at Post Planner. He is an excellent resource for everything social media.

25. David Sable is the CEO of Y&R, one of the largest advertising firms in the world.

26. Content marketing trumps traditional marketing these days, and who else better to lead you in this area than Joe Pulizzi, Founder of Content Marketing Institute.

Personal Branding Experts

Part of what we market in our personal career is our brand. When people hear your name, what kind of brand comes into their mind? What traits and qualities do they associate with you?

Here are some personal branding experts from LinkedIn to improve your own brand.

27. Dorie Clark is the author of Stand Out and Reinventing You. He can help you craft the professional image you’ve always wanted.

28. Dan Schawbel is the managing partner of Millennial Branding. If you’re a millennial, Dan is the guy to help you craft your personal brand.

Other Notable Experts to Follow

29. Lisa Gates is the expert to follow if you’re negotiating for higher salaries and promotions.

30. If you’re a Baby Boomer, Marc Miller will help you navigate the continually changing landscape of the workplace.

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31. To avoid getting your resumé moved to the “No” pile, read Paul Freiberger’s excellent advice.

32. James Caan provides insightful ideas on careers in general. He is also a serial entrepreneur.

33. Jeff Haden writes on various topics, such as leadership and management. He is the owner of Blackbird Media.

34. If you’re looking for expert business advice on getting new customers and keeping them, follow Jay Baer.

35. Suzanne Lucas, aka Evil HR Lady, is a great human resources specialist.

36. If you need help in using Twitter to boost your career, Claire Diaz-Ortiz can guide you in the right direction.

37. Ryan Holmes is the CEO of Hootsuite, a social media management tool.

38. Customers are the lifeblood of a business and Colin Shaw focuses on revolutionizing this customer experience.

39. Brian Solis often reflects on the future of business and how technology can disrupt our world.

40. Nancy Lublin provides advice on more lighthearted topics, which are perfect after a long day’s work. She is the CEO behind Dosomething.org, a portal designed for social change; and the founder & CEO of Loris.ai and Crisis Text Line.

41. Katya Andresen provides advice on how to manage your career. She was the CEO of Cricket Media and now responsible for the SVP Card Customer Experience at Capital One.

42. Gallup has created a system to test what your strengths are and how to use them at work. Jim Clifton is the CEO of Gallup.

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43. Adam Grant is a Wharton Professor and the author of Give and Take, which provides advice on why being helpful at work can accelerate your career.

44. Hunter Walk is a partner at Homebrew Venture Capitalist Company and has specialty in product development and management.

45. If you’re running a nonprofit organization, follow Beth Kanter for expert advice on this area.

46. Emotional Intelligence is necessary to succeed in your career, and Daniel Goleman is your expert for that.

47. Rita J. King connects science, technology and business.

48. Tori Worthington Rose is a Creative Director at Mary Beth West Communications, LLC. She has extensive experience in sales and digital media.

49. If you’re looking for some advice on how to use writing and personal content marketing to boost your career, follow Ann Handley.

50. Tim Brown is the CEO at IDEO and shares his insights on Leadership and Creativity.

These are just some of the key thought leaders and movers in various industries. They will provide you with constant inspiration, as well as the willpower to pursue the career that you’ve always wanted. Their stream of expert ideas in their respective fields will help you become well-equipped in your professional pursuits.

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Featured photo credit: LinkedIn Sales Navigator via unsplash.com

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