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15 Things Only Flight Attendants Would Understand

15 Things Only Flight Attendants Would Understand

If you thought that being a flight attendant was easy or even glamorous, think again. According to one source, it is one of the worst jobs out there because of the high stress levels, miserable pay and poor job prospects. Some airlines have been called the slave ships of the air! The minimum salary is $24,000 and maximum might reach $73,000 for senior staff. There may be some good perks such as hotel and car rental discounts and some free travel. But the everyday grind of dealing with difficult and demanding passengers makes you wonder why you chose this particular job. Here are 15 things that only you will understand.

1. You hate the rowdy, drunk passengers

Of course most passengers are polite and fairly well behaved. The problem is that there are always those who step out of line and are downright unruly and difficult. Passengers who expose their smelly feet and drunken passengers are the worst. They all get a mention on the Passenger Shaming page on Facebook which now has over 333,000 likes! Watch the video here just in case you think all this has been exaggerated. Not exactly pleasant working conditions for the poor flight attendant (FA).

2. You have a difficult social life

Another challenge you face is that because of your crazy schedule, you are the one who has to reach out and organize your social life when you are actually on the ground. There is no point in waiting around for friends to call you because they never understand or even try to memorize your schedule which is continually changing anyway.

3. You have a really complicated timetable

Getting up for an early flight could actually mean 1am in the morning! You may have to do long haul flights which inevitably means upsetting your body clock and you have problems with jet lag. You may be on the infamous ‘red eye’ flights and that also means disturbed sleep patterns.

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4. You have to handle the scared passengers

It has been estimated that up to 30% of plane passengers are on the nervous flyers spectrum. A much smaller number will actually have aviophobia and you think that they should be given a refund and told to go by train or ship! But, of course, you are empathic and skilful in dealing with these special cases.

5. You are in the front line if hijackers strike

You have had to go through all that training and you know exactly what to do. This is scary if a terrorist manages to get on board and create havoc. The pilots are okay because they will always remain locked in the cockpit, no matter what happens. You are in the front line and you are responsible for any decisions you take. Nevertheless, you are glad you did that training because you feel more confident.

6. You are the scapegoat

You are the one who gets it when anything goes wrong. It could be flight delays, bad weather, pricing, seat allocation, leg room, tray tables, reclining seats, and the food. Passengers tend to think that you have decided all these things. You are only trying to make their stay on board a pleasant one so you get really angry when they blame you for everything.

7. You did not walk into this job

Yes, passengers think that you just walked into the job and there was not that much competition. You would like to tell them that when Delta advertised 1,000 openings some years back, there were 100,000 applicants! Looks like getting into Harvard is easier than this. You also had to invest time and money in learning another language because that can really increase your chances.

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8. You really had to train hard after you got the job

Passengers who think that the FA is just a glorified server or salesperson is totally wrong. You are responsible for their safety and well-being. That means you had to go through rigorous training as regards emergencies, safety, evacuation and first aid. You wonder how many of them would actually know what a defibrillator is and how it might work to actually save their life.

9. You wish they knew your schedule

I bet that many passengers do not realize the cruel scheduling that you have to put up with. Just imagine a 2 hour working day followed by one of twelve hours. You get to work five days in a row and do a world trip while doing that. Doing six cities in 48 hours is not so unusual. Everybody thinks the job is great as you can stay in luxury hotels and surf on the beach. At the start when you are on reserve status, you cannot even enjoy your 10-15 days leave as you have to be on call and that means you might have to leave at just a few hours’ notice. Many people do not know that reserve status can last a few years in some cases.

10. You get passengers’ germs as a bonus

Dealing with all these people in a small space with recycled air means that flight attendants get exposed to all sorts of viruses, germs and bacteria. Not surprising that the rate of minor illness such as colds and flu in our group is pretty high. There are sick-day policies so you can take sick leave but sometimes you just cannot afford that. If you call in sick at the last minute, you are going to get reduced pay. That makes you feel even worse! But there are other health risks and FAs are more likely to suffer from bronchitis, skin cancer, mental health issues such as depression and anxiety than the general population.

11. You never get to work with the same colleagues

Imagine walking into your office and working with a different set of colleagues every day! This is what most flight attendant have to get used to. One small advantage is that you will never meet that obnoxious colleague again! But you never get to work again with really nice co-worker and that is a shame.

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12. You risk back injuries

When you have to help a passenger to lift an overstuffed carry-on into the overhead bin, you risk putting your back out and you might even have to take time off. Not to mention all the walking you have to do up and down the aisle pushing the heavy beverage cart. You do the cabin every fifteen minutes and that all adds up.

13. You may risk a FAA fine

It may seem unbelievable but if the flight attendant breaks a rule by giving someone a glass of water after the safety demo, they risk a fine of up to $1,100 if a FAA (Federal Aviation Administration) inspector happens to be on board. You often wonder why the FAA does not leave you in peace. You rightly feel that they should charge much heftier fines for those air-rage passengers who disrupt flights and make life hell for everybody on board.

14. You have to keep your emotions under control

You can spot a difficult passenger the moment they step on board. This is the one who will have problems with their carry-on luggage, the seat will not recline because it is on the exit row and of course s/he will not be able to order a snack because they are sold out! You have to make sure that you are not threatening them by your body language, you have to shut up and just listen, you cannot let emotions take over and you have to stick to the facts. You feel great though when you have managed a really difficult passenger well.

15. You hate screaming babies and unruly kids

You know the scene only too well. A passenger rings the call bell because there is a toddler who is kicking their seat. Yes, it is really irritating when a passenger’s seat gets kicked. But when you have to act as a temporary parent, it is very risky. Being the disciplinarian sometimes backfires and the parents get angry. As for screaming babies, the changes in pressurization are causing their ears to hurt, so they cry. But try telling that to the nearby passengers! All you can do is to make sure that the parents have everything they need to calm the baby.

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The next time you work as a FA, pat yourself on the back that you are doing a great job and that very few passengers really know what it is like. You just hope that 95% of them know how to act like a gentleman or a lady.

Featured photo credit: WI: Midwest Airlines flight attendants candlelight vigil July 8, 2008, Milwaukee/ Bernard Pollack via flickr.com

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Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on January 14, 2019

The Key to Finding Job Satisfaction and Having a Successful Career

The Key to Finding Job Satisfaction and Having a Successful Career

Regardless of whether you hold an entry-level administration role or regularly travel to the ends of the Earth as a hot-shot senior executive, you can still find yourself harboring an emptiness… a feeling that something is missing. A popular assumption that experiencing job satisfaction and a successful career should be underpinned by a well-rounded suite of tangible benefits, no longer holds true for many of us.

We’d never deny health care benefits, appropriate and fair remuneration, bonuses and travel perks in a job package. However, even if served to us on a silver platter, those features can only satiate us to a certain point.

You might wonder what governs entrepreneurs and start-up business owners to quit their lucrative jobs, essentially look the gift horse in the mouth and kiss such benefits goodbye! There can be an irresistible pull to mastermind a business with products and/or services that serve the greater good of community wider than that constituting their daily existence.

Even with research showing entrepreneurship to pose greater threats to their mental and physical health, this unique breed of individuals choose to go against the grain in chasing their dreams of being their own boss. Why? Why would anyone risk this type of career suicide?

Whether you’re an employee, have recently taken the leap to being a business owner or been in business for a while, the commonality is a congenital condition we all share as human beings; to feel a sense of purpose, value and contribution to our community. Despite it being harder to find this for ourselves in today’s world, these approaches will help you achieve ultimate satisfaction through the twists, turns and joyrides that are essential features of shaping a successful career.

1. Search for Opportunities That Feed Your Passion, Not Temporary Excitement

Even though well-intended, the ‘feel good now’ compass that career coaches and consultants often recommend you use to create career satisfaction can actually do you more harm than good. Excitement is transient. It doesn’t last. Passion is the compass you need.

Passion and excitement are two different things. The resounding career legacy that still draws you to turn up on the job regardless of the sunshine or storm that awaits you…that’s passion. It’s like a mental and/or emotional itch you can’t shrug off. Staying attuned to that calling will breed success for you sooner or later. Patience is key.

You’re also likely to have more than one key passion. Beware of getting caught in the notion you have to find your one true purpose. In fact, run immediately from any coach who tells you there is only one. There isn’t.

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Your passion is a journey that can take multiple forms so forget thinking there is the single dream job out there that will give you satisfaction in every way you can imagine. It simply doesn’t exist.

Consider embracing different roles and projects to help you fuel your passion or fuel your pursuits in finding it. Job satisfaction and your career success will be all the more sweeter from a wider range of enriching experiences.

2. Don’t Position Job and Career Satisfaction Assessments as Pivotal Guides to Your Success

Despite their popular use for vocational guidance, assessment tools such as Gallup’s Clifton Strengths and the Myers Briggs Type Indicator have come under fire[1] as being limited to the amount of true value and direction they can offer partakers.[2] These and many other guidance assessment tools (e.g. VIA Character Strengths , DISC ) are self-report questionnaires that don’t have normative population data against which to compare your results.

Simply remember these tools help you develop a stronger sense of what you identify as strengths and weaknesses within yourself, not in comparison with other people. They will still add insight around what sorts of career opportunities, tasks and projects are going to light your fire, what ones are going to extinguish it and what will prod and keep the coals steadily smoldering.

3. Be Clear on Your Personal Values, Ethics and Principles and Choose Relationships That Support You Honoring Them

Teamwork, collaboration, open communication and trust are commonplace for any flourishing work environment. However, whether or not your personal values can be honored in your work can make or break your job satisfaction.

How committed do you want to be to an organization that expects an average of 10 unpaid overtime hours every week under the guise of ‘reasonable overtime’? Are you willing to accept their construing this expectation as ‘strong commitment’ at the expense of your partner and children waiting at home for you? What are your boundaries concerning when you clock on to their time and when you clock off to yours?

Being very in tune with what your personal values, principles and ethics are will bid you well in the job satisfaction stakes. Spending time to reflect on experiences and working relationships you’ve had – the good, the bad and the ugly – will help you make well-informed searches and grounded decisions that will propel your career success.

Finding and nurturing relationships with associates and colleagues who share similar values doesn’t just make your day-to-day pursuits more enjoyable. You become fortunate to work with like-minded people who will support, understand and appreciate you like a second family.

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Being able to honor your personal values in your work means you will still be able to sleep at night when you have to tread where others fear to, and make extremely difficult decisions others would never ever dream of having to make as you forge success in your career.

4. Be Clear on Your Own Definition of What Having a Successful Career Means for You

It’s tempting to get caught up in the ideals and projections of success expressed by those we love, admire and respect. Underneath, we all want on some level to belong to a successful club of some sort.

With research reporting how much money we feel we need to be truly happy,[3] many of us try to subscribe to the notion that having the car of our dreams or taking a European holiday annually will not bring us happiness. The truth, however, for many of us is these tangible rewards are congratulatory reminders of our persistent efforts to chase our career pursuits.

If those are things you aspire to, don’t let anyone steal your desire and want to feel deserving of these things, that those are some parameters by which you define your career success.

Despite consistently being the top revenue earner for two years running, you may not wish to become the sales manager. You may not wish to step out into running your own business even though you consistently excel as an employee, delighting clients and repeatedly receiving glowing testimonials.

Your definition of career success might be enjoying the predictability of a regular workplace routine. You get to leave – without feeling guilty – at the same time each day, love the people you work with and get to spend a good, uninterrupted amount of work-stress free quality time with your family. That picture is also blissful job satisfaction and complete career success.

5. Identify the Sorts of Challenges and Problems You Want to Learn to Overcome

Standard advice you might receive from a career coach might be to look for opportunities where you get to capitalize on exercising your strengths and career-related activities you enjoy.

However, to become a success at anything involves improvement. To excel at anything often involves stepping outside boundaries and comfort zones where others wouldn’t. This means dedicating focus and attention to things you’re not so good at and things you don’t like.

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Here’s where working with a coach can be particularly helpful. Map out the experiences that were unsavory in your working history. Were there challenges you opted out of, projects you failed at or toxic relationships that blasted your sense of purpose and self-worth into oblivion? It’s within these experiences that you might just find the most valuable lessons and guiding lights for your trajectory to achieve greater job satisfaction.

If your natural leadership style is to be a collaborator, finding opportunities that require you to apply a more dictatorial style might be needed. Discussing a secondment or short-term project where you get to develop and test your skills can be a step further in earning contention to lead a larger project down the track.

With several of the company’s boldest personality types penciled to roll out the operation, you’ll not only develop skills that earn your right to throw your hat in the ring; those key players have an opportunity to see your competence. You can then work on building relationships with those stakeholders before you need to hit the ground running should you win the lead.

Greater job satisfaction comes with planning and choosing the lessons and opportunities you want to learn, not desperately flailing, floundering and hoping for the best.

6. Keep Reviewing Your Goal Posts and Be Amenable to Change

The word ‘career’ is indicative of a longer-term pathway of change, growth and development. The journey is dynamic.

You will accumulate new skills and let those you no longer need, become rusty. Your intrigue will be stimulated by new experiences, knowledge and people you meet. Your thinking will continue to expand, not shrink. As a result, your goalposts are likely to change.

A major part of enjoying a successful career is not just setting goals effectively, but regularly reviewing and readjusting them where necessary. However, moving the posts or the target still needs to take place by applying the same processes by which you originally created them. The strength of your emotional connection to those revised goals needs to be the same, if not stronger.

By asking yourself the following questions, you can assure your developmental and growth trajectory is still on course:

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  • Would working toward these goals still allow me to honor my personal values, principles and ethics at the same capacity if not greater?
  • Do the activities I need to undertake to meet these goals honor my highest priorities?
  • Does this feel right for me and those who are nearest and dearest to me?
  • Is this aligned with my passion?
  • Is chasing this goal a right step for me to take now or is this a detour or distraction which could delay my greater plan?

Each of your career goals should have different review periods. Whatever you do, stick to the review schedule you set. It will not only keep you focused but help you see your progress (or lack thereof) and allow you to timely re-chart your course before you get too far down the track. You don’t want to waste time haphazardly heading in the wrong direction.

7. Be Prepared to Let Go

It can be unfathomable to us as to why others risk leaping into the unknown when everything truly appears fine and dandy in the career realm. The company provided stability, recognition, financial success, interesting projects and the promise of a promotion…what was wrong? Why now jump sideways to run a café or train in another field altogether?

Nothing may have been wrong at all. It was all going right. It was just the end of a chapter. Perhaps the yearning for the next step is actually taking a different trajectory entirely. You may want to simply experience a different rhythm. Perhaps it’s time to pursue a different passion.

If you have leaped from employee-land to freelancing or have made the reverse-jump (or you know someone who has), you will have quickly grown a different appreciation for pros and cons each work lifestyle brings. Working for yourself can bring the greater realization of your creativity, whether or not it can be monetized to earn you a living.

When your customers are buying you or a product you designed and fashioned, there is a direct level of appreciation and gratitude that can elevate your confidence in the way you have never experienced as an employee, regardless of your rank.

Similarly, there are times where we need to recognize our business ventures were adventures, not long-term life-changing empires. There are times we need to recognize that time is what provides the clearest limitation of how long we persist for in such pursuits.

We have to recognize the absence of enough financial, mental, emotional and physical breadcrumbs that tells us we’re no longer meant to push in that direction. At least, not for the present time.

The Bottom Line

Above all, keep the momentum. As long as you remain committed to pursuing work opportunities that allow you to honor your highest priorities, the truth of who you are and what you stand for, achieving ultimate job satisfaction and a successful career will never be too far away.

More Resources to Help Advance Your Career

Featured photo credit: Csaba Balazs via unsplash.com

Reference

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