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14 Ways To Be A Better Boss From A Corporate Survivor

14 Ways To Be A Better Boss From A Corporate Survivor

I’ve had seven bosses across four different Fortune 1000 organizations. You’d think I’d learned enough about being a better boss from my own years of corporate experience, plus the massive dose of leadership training I’ve had from MBA school. But after doing my own tour as a boss, I quickly realized there was a void in what I’d learned. Emulating what I’d seen before wasn’t getting me the results I wanted, and the textbook approach just wasn’t cutting it either.

So now I’m giving you the tips I wish someone had given me 15 years ago. When you follow these ways to be a better boss, you’ll find:

  • More respect
  • Higher performance
  • More peace of mind when you leave the office
  • Effective relationships with your direct reports
  • Better results.

These tips can save you years of frustration as the boss, boss-in-waiting, and even as an employee.

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The Most Important Thing About Becoming a Better Boss

It’s crucial to realize upfront that being a “better boss” is a matter of perspective. One boss might be a godsend for one employee and then an absolute nightmare for another. Your “better boss” classification is always based on opinion, so it’s never the absolute truth.

For example, your employees might interpret asking questions about a particular project as you being a distrusting “micro-manager”, or maybe they interpret it as you just showing concern over their workload.

Or, an employee might interpret delegation of responsibilities as you not being involved enough in day-to-day activities and that you’re afraid to roll-up your sleeves; while another employee may interpret the same actions as showing you trust your team and want to empower them to make an impact.

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Whatever the employee’s opinion is, it always says more about the employee than it does about the boss.

This challenge leaves most bosses in the lurch, trying to guess what their employees will think and then trying to strategize an approach to fit the employee.

While this can work, I’ve personally found it to be stressful and incredibly frustrating. There’s a far more effective way to be a better boss, if you just follow a few guidelines.

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Try These Ways to be a Better Boss:

  1. Create wins! Wins create confidence, boost momentum, and inspire action. Tee up the wins for your employees and don’t hesitate to go as far as to create wins for them. Most employees don’t know how toot their own horn — so toot it for them! When you don’t have wins for your group, make them up! Highlight the bright spots without dwelling on the mistakes. This will go much farther than berating your team’s performance.
  2. Talk about tomorrow. Day-to-day work can be a grind and often employees don’t take the time to think about the bigger picture. Talk about where the group and company is headed. Talk about how the team’s efforts impact the bottom-line. Give them a reason to face the grind that’s inspiring.
  3. Create a common mantra. A better boss ensures that their team has a simple mantra for decision-making when there’s not a lot of guidance. When I worked in a logistics role, my boss ingrained one mantra for everyone: “Move the Freight.” He’d say, “Moving the freight early gets us beat up, delaying it gets us fired”. Our goal obviously was to ship! It was awesome having this kind of mantra because we always knew what to do even when the boss wasn’t around.
  4. Spit it out. You’d be surprised how many mistakes are made when an employee is just left guessing what the boss wants. Tell your employees what you want and then ask them to be bold enough to ask you to clarify and be specific if they don’t understand. Also, don’t be afraid to admit you’re not sure what you want and then ask your team for help in clarifying.
  5. Listen to others…but not too much. Everyone’s opinion is always from their perspective. Listen to others to see what you can learn, then make your own decision.
  6. Practice marketing. It’s a trap to assume that just because your team reports to you that they’re going to be buying in to what you say. Marketing isn’t just for customers, it’s for your own team too. A better boss packages a new idea or project with the benefits to the team in mind.
  7. Be direct. Ask them to be direct. If you’ve got a problem — or even think you may have a problem — with an employee then get it out on the table. Don’t let the problem fester and grow into resentment and anger.
  8. Identify missing conversations. Employees can get in the weeds quickly on a problem and a better boss helps them identify the conversations that are missing. So, instead of solving the problem for them, you’re identifying the communication gap and helping them advance the solution.
  9. Discover your employees’ strengths. Most bosses never really understand what their employees’ strengths truly are. Instead they end up projecting the strengths they’d like to see. Better bosses take the time to ask and understand what their strengths are, so they can identify the best way to put them to use.
  10. Train yourself to see crisis as opportunity. Some of the biggest opportunities for you and your team come from stepping up when there’s a problem. A better boss practices viewing crisis as opportunity. Invite your team to consider, “What opportunity does this represent?” It creates a much more optimistic and positive mindset.
  11. Develop through experiences. Be a better boss by encouraging your employees to take action and learn from their own experiences. You may have to dig them out of a hole a few times, but they’ll learn much more, develop faster, position themselves for promotion, and take more ownership.
  12. Ask employees to generate solutions. When I first started working, I stopped by my boss’s office to ask a question several times a day. Then my boss stopped me one day and said, “Before you walk into my office and ask another question, make sure you have three possible solutions already in mind, no matter how crazy they might be.” This helped me start to think for myself and made me much more valuable in my role. I’ll always be grateful for that.
  13. Show appreciation. Better bosses show and tell. Thank your employees. Just a quick verbal, “Thanks,” or an emailed, “Bravo,” goes a long way. When you model gratitude for your team, you’ll start to see it emerge in how they treat others as well. This strengthens the entire office.

The Final Way to Be a Better Boss

The final way for being a better boss is to take action. Action puts the strategy in motion and inspires the team to get the job done.

Select one of the 13 ways to a better boss above, and write it on a post-it note beside your computer. Use it a reminder to try it in your work day.

Notice the difference.

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Share it to inspire your team.

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Last Updated on January 14, 2019

The Key to Finding Job Satisfaction and Having a Successful Career

The Key to Finding Job Satisfaction and Having a Successful Career

Regardless of whether you hold an entry-level administration role or regularly travel to the ends of the Earth as a hot-shot senior executive, you can still find yourself harboring an emptiness… a feeling that something is missing. A popular assumption that experiencing job satisfaction and a successful career should be underpinned by a well-rounded suite of tangible benefits, no longer holds true for many of us.

We’d never deny health care benefits, appropriate and fair remuneration, bonuses and travel perks in a job package. However, even if served to us on a silver platter, those features can only satiate us to a certain point.

You might wonder what governs entrepreneurs and start-up business owners to quit their lucrative jobs, essentially look the gift horse in the mouth and kiss such benefits goodbye! There can be an irresistible pull to mastermind a business with products and/or services that serve the greater good of community wider than that constituting their daily existence.

Even with research showing entrepreneurship to pose greater threats to their mental and physical health, this unique breed of individuals choose to go against the grain in chasing their dreams of being their own boss. Why? Why would anyone risk this type of career suicide?

Whether you’re an employee, have recently taken the leap to being a business owner or been in business for a while, the commonality is a congenital condition we all share as human beings; to feel a sense of purpose, value and contribution to our community. Despite it being harder to find this for ourselves in today’s world, these approaches will help you achieve ultimate satisfaction through the twists, turns and joyrides that are essential features of shaping a successful career.

1. Search for Opportunities That Feed Your Passion, Not Temporary Excitement

Even though well-intended, the ‘feel good now’ compass that career coaches and consultants often recommend you use to create career satisfaction can actually do you more harm than good. Excitement is transient. It doesn’t last. Passion is the compass you need.

Passion and excitement are two different things. The resounding career legacy that still draws you to turn up on the job regardless of the sunshine or storm that awaits you…that’s passion. It’s like a mental and/or emotional itch you can’t shrug off. Staying attuned to that calling will breed success for you sooner or later. Patience is key.

You’re also likely to have more than one key passion. Beware of getting caught in the notion you have to find your one true purpose. In fact, run immediately from any coach who tells you there is only one. There isn’t.

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Your passion is a journey that can take multiple forms so forget thinking there is the single dream job out there that will give you satisfaction in every way you can imagine. It simply doesn’t exist.

Consider embracing different roles and projects to help you fuel your passion or fuel your pursuits in finding it. Job satisfaction and your career success will be all the more sweeter from a wider range of enriching experiences.

2. Don’t Position Job and Career Satisfaction Assessments as Pivotal Guides to Your Success

Despite their popular use for vocational guidance, assessment tools such as Gallup’s Clifton Strengths and the Myers Briggs Type Indicator have come under fire[1] as being limited to the amount of true value and direction they can offer partakers.[2] These and many other guidance assessment tools (e.g. VIA Character Strengths , DISC ) are self-report questionnaires that don’t have normative population data against which to compare your results.

Simply remember these tools help you develop a stronger sense of what you identify as strengths and weaknesses within yourself, not in comparison with other people. They will still add insight around what sorts of career opportunities, tasks and projects are going to light your fire, what ones are going to extinguish it and what will prod and keep the coals steadily smoldering.

3. Be Clear on Your Personal Values, Ethics and Principles and Choose Relationships That Support You Honoring Them

Teamwork, collaboration, open communication and trust are commonplace for any flourishing work environment. However, whether or not your personal values can be honored in your work can make or break your job satisfaction.

How committed do you want to be to an organization that expects an average of 10 unpaid overtime hours every week under the guise of ‘reasonable overtime’? Are you willing to accept their construing this expectation as ‘strong commitment’ at the expense of your partner and children waiting at home for you? What are your boundaries concerning when you clock on to their time and when you clock off to yours?

Being very in tune with what your personal values, principles and ethics are will bid you well in the job satisfaction stakes. Spending time to reflect on experiences and working relationships you’ve had – the good, the bad and the ugly – will help you make well-informed searches and grounded decisions that will propel your career success.

Finding and nurturing relationships with associates and colleagues who share similar values doesn’t just make your day-to-day pursuits more enjoyable. You become fortunate to work with like-minded people who will support, understand and appreciate you like a second family.

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Being able to honor your personal values in your work means you will still be able to sleep at night when you have to tread where others fear to, and make extremely difficult decisions others would never ever dream of having to make as you forge success in your career.

4. Be Clear on Your Own Definition of What Having a Successful Career Means for You

It’s tempting to get caught up in the ideals and projections of success expressed by those we love, admire and respect. Underneath, we all want on some level to belong to a successful club of some sort.

With research reporting how much money we feel we need to be truly happy,[3] many of us try to subscribe to the notion that having the car of our dreams or taking a European holiday annually will not bring us happiness. The truth, however, for many of us is these tangible rewards are congratulatory reminders of our persistent efforts to chase our career pursuits.

If those are things you aspire to, don’t let anyone steal your desire and want to feel deserving of these things, that those are some parameters by which you define your career success.

Despite consistently being the top revenue earner for two years running, you may not wish to become the sales manager. You may not wish to step out into running your own business even though you consistently excel as an employee, delighting clients and repeatedly receiving glowing testimonials.

Your definition of career success might be enjoying the predictability of a regular workplace routine. You get to leave – without feeling guilty – at the same time each day, love the people you work with and get to spend a good, uninterrupted amount of work-stress free quality time with your family. That picture is also blissful job satisfaction and complete career success.

5. Identify the Sorts of Challenges and Problems You Want to Learn to Overcome

Standard advice you might receive from a career coach might be to look for opportunities where you get to capitalize on exercising your strengths and career-related activities you enjoy.

However, to become a success at anything involves improvement. To excel at anything often involves stepping outside boundaries and comfort zones where others wouldn’t. This means dedicating focus and attention to things you’re not so good at and things you don’t like.

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Here’s where working with a coach can be particularly helpful. Map out the experiences that were unsavory in your working history. Were there challenges you opted out of, projects you failed at or toxic relationships that blasted your sense of purpose and self-worth into oblivion? It’s within these experiences that you might just find the most valuable lessons and guiding lights for your trajectory to achieve greater job satisfaction.

If your natural leadership style is to be a collaborator, finding opportunities that require you to apply a more dictatorial style might be needed. Discussing a secondment or short-term project where you get to develop and test your skills can be a step further in earning contention to lead a larger project down the track.

With several of the company’s boldest personality types penciled to roll out the operation, you’ll not only develop skills that earn your right to throw your hat in the ring; those key players have an opportunity to see your competence. You can then work on building relationships with those stakeholders before you need to hit the ground running should you win the lead.

Greater job satisfaction comes with planning and choosing the lessons and opportunities you want to learn, not desperately flailing, floundering and hoping for the best.

6. Keep Reviewing Your Goal Posts and Be Amenable to Change

The word ‘career’ is indicative of a longer-term pathway of change, growth and development. The journey is dynamic.

You will accumulate new skills and let those you no longer need, become rusty. Your intrigue will be stimulated by new experiences, knowledge and people you meet. Your thinking will continue to expand, not shrink. As a result, your goalposts are likely to change.

A major part of enjoying a successful career is not just setting goals effectively, but regularly reviewing and readjusting them where necessary. However, moving the posts or the target still needs to take place by applying the same processes by which you originally created them. The strength of your emotional connection to those revised goals needs to be the same, if not stronger.

By asking yourself the following questions, you can assure your developmental and growth trajectory is still on course:

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  • Would working toward these goals still allow me to honor my personal values, principles and ethics at the same capacity if not greater?
  • Do the activities I need to undertake to meet these goals honor my highest priorities?
  • Does this feel right for me and those who are nearest and dearest to me?
  • Is this aligned with my passion?
  • Is chasing this goal a right step for me to take now or is this a detour or distraction which could delay my greater plan?

Each of your career goals should have different review periods. Whatever you do, stick to the review schedule you set. It will not only keep you focused but help you see your progress (or lack thereof) and allow you to timely re-chart your course before you get too far down the track. You don’t want to waste time haphazardly heading in the wrong direction.

7. Be Prepared to Let Go

It can be unfathomable to us as to why others risk leaping into the unknown when everything truly appears fine and dandy in the career realm. The company provided stability, recognition, financial success, interesting projects and the promise of a promotion…what was wrong? Why now jump sideways to run a café or train in another field altogether?

Nothing may have been wrong at all. It was all going right. It was just the end of a chapter. Perhaps the yearning for the next step is actually taking a different trajectory entirely. You may want to simply experience a different rhythm. Perhaps it’s time to pursue a different passion.

If you have leaped from employee-land to freelancing or have made the reverse-jump (or you know someone who has), you will have quickly grown a different appreciation for pros and cons each work lifestyle brings. Working for yourself can bring the greater realization of your creativity, whether or not it can be monetized to earn you a living.

When your customers are buying you or a product you designed and fashioned, there is a direct level of appreciation and gratitude that can elevate your confidence in the way you have never experienced as an employee, regardless of your rank.

Similarly, there are times where we need to recognize our business ventures were adventures, not long-term life-changing empires. There are times we need to recognize that time is what provides the clearest limitation of how long we persist for in such pursuits.

We have to recognize the absence of enough financial, mental, emotional and physical breadcrumbs that tells us we’re no longer meant to push in that direction. At least, not for the present time.

The Bottom Line

Above all, keep the momentum. As long as you remain committed to pursuing work opportunities that allow you to honor your highest priorities, the truth of who you are and what you stand for, achieving ultimate job satisfaction and a successful career will never be too far away.

More Resources to Help Advance Your Career

Featured photo credit: Csaba Balazs via unsplash.com

Reference

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