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14 Ways To Be A Better Boss From A Corporate Survivor

14 Ways To Be A Better Boss From A Corporate Survivor

I’ve had seven bosses across four different Fortune 1000 organizations. You’d think I’d learned enough about being a better boss from my own years of corporate experience, plus the massive dose of leadership training I’ve had from MBA school. But after doing my own tour as a boss, I quickly realized there was a void in what I’d learned. Emulating what I’d seen before wasn’t getting me the results I wanted, and the textbook approach just wasn’t cutting it either.

So now I’m giving you the tips I wish someone had given me 15 years ago. When you follow these ways to be a better boss, you’ll find:

  • More respect
  • Higher performance
  • More peace of mind when you leave the office
  • Effective relationships with your direct reports
  • Better results.

These tips can save you years of frustration as the boss, boss-in-waiting, and even as an employee.

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The Most Important Thing About Becoming a Better Boss

It’s crucial to realize upfront that being a “better boss” is a matter of perspective. One boss might be a godsend for one employee and then an absolute nightmare for another. Your “better boss” classification is always based on opinion, so it’s never the absolute truth.

For example, your employees might interpret asking questions about a particular project as you being a distrusting “micro-manager”, or maybe they interpret it as you just showing concern over their workload.

Or, an employee might interpret delegation of responsibilities as you not being involved enough in day-to-day activities and that you’re afraid to roll-up your sleeves; while another employee may interpret the same actions as showing you trust your team and want to empower them to make an impact.

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Whatever the employee’s opinion is, it always says more about the employee than it does about the boss.

This challenge leaves most bosses in the lurch, trying to guess what their employees will think and then trying to strategize an approach to fit the employee.

While this can work, I’ve personally found it to be stressful and incredibly frustrating. There’s a far more effective way to be a better boss, if you just follow a few guidelines.

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Try These Ways to be a Better Boss:

  1. Create wins! Wins create confidence, boost momentum, and inspire action. Tee up the wins for your employees and don’t hesitate to go as far as to create wins for them. Most employees don’t know how toot their own horn — so toot it for them! When you don’t have wins for your group, make them up! Highlight the bright spots without dwelling on the mistakes. This will go much farther than berating your team’s performance.
  2. Talk about tomorrow. Day-to-day work can be a grind and often employees don’t take the time to think about the bigger picture. Talk about where the group and company is headed. Talk about how the team’s efforts impact the bottom-line. Give them a reason to face the grind that’s inspiring.
  3. Create a common mantra. A better boss ensures that their team has a simple mantra for decision-making when there’s not a lot of guidance. When I worked in a logistics role, my boss ingrained one mantra for everyone: “Move the Freight.” He’d say, “Moving the freight early gets us beat up, delaying it gets us fired”. Our goal obviously was to ship! It was awesome having this kind of mantra because we always knew what to do even when the boss wasn’t around.
  4. Spit it out. You’d be surprised how many mistakes are made when an employee is just left guessing what the boss wants. Tell your employees what you want and then ask them to be bold enough to ask you to clarify and be specific if they don’t understand. Also, don’t be afraid to admit you’re not sure what you want and then ask your team for help in clarifying.
  5. Listen to others…but not too much. Everyone’s opinion is always from their perspective. Listen to others to see what you can learn, then make your own decision.
  6. Practice marketing. It’s a trap to assume that just because your team reports to you that they’re going to be buying in to what you say. Marketing isn’t just for customers, it’s for your own team too. A better boss packages a new idea or project with the benefits to the team in mind.
  7. Be direct. Ask them to be direct. If you’ve got a problem — or even think you may have a problem — with an employee then get it out on the table. Don’t let the problem fester and grow into resentment and anger.
  8. Identify missing conversations. Employees can get in the weeds quickly on a problem and a better boss helps them identify the conversations that are missing. So, instead of solving the problem for them, you’re identifying the communication gap and helping them advance the solution.
  9. Discover your employees’ strengths. Most bosses never really understand what their employees’ strengths truly are. Instead they end up projecting the strengths they’d like to see. Better bosses take the time to ask and understand what their strengths are, so they can identify the best way to put them to use.
  10. Train yourself to see crisis as opportunity. Some of the biggest opportunities for you and your team come from stepping up when there’s a problem. A better boss practices viewing crisis as opportunity. Invite your team to consider, “What opportunity does this represent?” It creates a much more optimistic and positive mindset.
  11. Develop through experiences. Be a better boss by encouraging your employees to take action and learn from their own experiences. You may have to dig them out of a hole a few times, but they’ll learn much more, develop faster, position themselves for promotion, and take more ownership.
  12. Ask employees to generate solutions. When I first started working, I stopped by my boss’s office to ask a question several times a day. Then my boss stopped me one day and said, “Before you walk into my office and ask another question, make sure you have three possible solutions already in mind, no matter how crazy they might be.” This helped me start to think for myself and made me much more valuable in my role. I’ll always be grateful for that.
  13. Show appreciation. Better bosses show and tell. Thank your employees. Just a quick verbal, “Thanks,” or an emailed, “Bravo,” goes a long way. When you model gratitude for your team, you’ll start to see it emerge in how they treat others as well. This strengthens the entire office.

The Final Way to Be a Better Boss

The final way for being a better boss is to take action. Action puts the strategy in motion and inspires the team to get the job done.

Select one of the 13 ways to a better boss above, and write it on a post-it note beside your computer. Use it a reminder to try it in your work day.

Notice the difference.

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Share it to inspire your team.

More by this author

Ben Fanning

Ben is a Burnout Specialist. He helps frustrated executives and teams rekindle their passion for their careers.

How to Get Motivated to Work and Start off Your Day with Positivity 14 Ways To Be A Better Boss From A Corporate Survivor

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Last Updated on September 29, 2020

How to Start an Online Business That Will Grow and Succeed

How to Start an Online Business That Will Grow and Succeed

Unsurprisingly enough, all businesses are online today. Considering the advances in the smartphone industry as well as the increasingly accessible internet facility, it was only a matter of time before businesses took advantage of the online environment.

This increasing popularity makes for a promising future for a lot of young entrepreneurs. And knowing how to start an online business will open up a world of possibilities for you that was not possible 10 years ago.

So, keeping the potential for exponential growth in mind, let’s dive into the article below, and explore the steps of starting an online business that will bring you success.

1. Becoming the Master of ‘ONE’ Trade

Most successful online businesses are the master of one trade. And that’s why beginning with a niche is always a good idea.

A niche market is a focused segment within a larger market. Imagine a men’s shoes market and then, imagine handcrafted brown Italian leather shoes for men. While the previous one is a bigger market, the latter one is simply a more focused segment within that market.

Knowing the niche helps a lot to start an online business and if you are feeling a bit lost, here are some self-queries that will act as a perfect guide:

What Speaks to Your Heart?

This first way of discovering the niche is perfect for those who want to do what they love. Working in a market that you love will ensure that constant excitement and drive to do better, eventually leading to ultimate prosperity.

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Decisions Based on Knowledge

The second way is perfect for those who have a lot of untapped knowledge about a specific industry. Utilizing the insights on a specific industry is a great way to find a niche. This way, you’ll already know all the ins and outs of the industry and can easily get ahead of all the competitors.

Undiscovered Potential

Lastly, conducting research into various industries and finding an untapped segment is another amazing way of finding the right niche. This practice will require you to come up with a new and unique solution for uncatered audiences.

2. When Is Your Idea Valid?

All the great ideas for starting an online business needs to be valid. And once you have found the niche, this validation process is what comes next.

Proving the soundness of the idea is not at all hard. A detailed industry examination is all you need initially to understand the value of the concept and recalibrate it to turn into a great online business.

Market research is a systematic unraveling of the target market. This research will include all the information on the product/service you are about to sell, the target audience, and how the competitors are operating in this crowded market.

This in-depth research will give you the initial idea of how the products can make an impact in the outside world. And once the small online business ideas are validated, it will be time to move on and craft a plan and start working on establishing the business.

3. Crafting the Map to Success

Having a proper plan for an online business is like having a map when you travel to an unknown city. This is a document that includes all the factual information on the business and crucial business data.

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To help you out, here’s a list of all the information online business plans must include:

  • An idea of objective – The best online business plans always have a clear outline of the business goals and intentions. Having this clear outline will increase the efficiency of business functions later on. The target demographic, business model—all kinds of information needs to be a part of this document.
  • Taking stock of available resources – A startup needs to utilize all the resources it has, and that’s why the plan needs to have an in-depth outline of the financial resources in use as well as the employees and their expertise. With a better idea of all the resources in hand, starting an online business will be an easier process.

4. The Virtual Storefront: A Process of Development

The steps of how to start an online business are incomplete without the website creation process. With the right website approach, you can easily succeed in increasing business revenue.

What does that perfect business website look like? Let’s follow these steps to create an effective business website.

Choose Your Approach

There are numerous ways of making a website and for a positive outcome, you need to choose the perfect approach. Depending on the business model, initial finances, and end goals, there are two kinds of approaches for the online storefront:

  • Third-party approach – Third-party platforms will connect you with the customers out there. For small online business ideas, Creating an account or site with these platforms will be beneficial because these platforms come with a large array of services as well as a big enough existing consumer base ready to utilize.
  • Creating a new website –  A business-specific website will help you eliminate the third party go-between and connect directly with the buyers. With this approach, you get more control over the business and how it is presented to the consumers out there and the revenue you make. Any of the above-mentioned approaches can be beneficial for easy online business startups. However, to achieve some specific business goals, having a customized website will be more beneficial for you.

Design Can Bring You Maximum Success!

For those who have decided to create their own site, the design is of paramount importance. With a great design, you will be able to engage and interact with the visitors better and encourage them to make a purchase.

The design, however, is not just a matter of aesthetics. A website’s design encompasses all aspects of it, from the visual effects to the content that’s used on the site.

To create a truly amazing design that reflects new online business concepts here are a few matters to consider:

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  • Keep it responsive – Many markets are simply skipping over the desktop phase and launching the business for mobile users around the world.[1] Considering this popularity of the mobile internet market, the business website has to be responsive. This approach will help you to reach a bigger audience and conduct business on a larger scale.
  • Users want a fast experience – Using high-quality images on the site does improve the visuals, but make sure all those images are compressed. Having a faster website will enhance the user experience on the site. Besides compressing all the media content on the site, you can also utilize an asynchronous loading technique that loads all the contents simultaneously, reducing friction. With a faster site, it will become easier to implement the online business startup ideas into reality.
  • Define the brand – The design stage determines a lot of things for the business website and one of those things is the business image. To make an impact on the world with the business, you have to create a perfect image and for that, a brand guide is necessary. The brand guide is a document that includes all the information and guidelines on various visual elements on the site that makes up the business personality. Based on the kind of image you want to create, all the elements will be outlined in this documentation.

Where the Website Becomes Reality

Since we know how website design helps to launch a successful online business, it is time to move onto development. Online business development is where the idea becomes a reality. And to make this reality perfect, you need to make sure that the development and deployment process goes well.

A high performing site always includes all the right features that enhance the user experience as well as helps you to convert more traffic. And for the best results, ensure the use of only the latest tech stack during development.

Here are some development issues you have to pay attention to while building the business website:

  • The right partner makes all the difference – For small startups who are wondering how to start an online business, finding the right development partner is going to make all the difference. However, before making a decision, there are a few things you should contemplate. The team that you are about to hire should have experience in catering to your industry, as well as an extensive portfolio and good reviews. Additionally, it will be perfect if the agency or freelancer also provides a 360-degree service, from development to maintenance.
  • How to assure the quality of the site? – Testing the site is an integral part of the answer to the question of “how to start an online business?”. An experienced partner will be able to help you the most with this. From security testing to split testing, this stage in development will help in understanding how well the site functions and what needs to change. And once the changes are made and the test results come clean, it will be time to launch the website.

5. Some Tricks to Increase Online Sales

Selling online is not easy, but not hard either. In a physical store, you can use campaigns, go door to door with pamphlets, and such. However, successful online businesses have their own style of campaigns that helps them to sell more without any problems.

So, what are these tricks?

Utilize the Magic of SEO

With an increase in quality traffic, the sales ratio will go up too. And to drive quality traffic on the website, you need to utilize the SEO tricks, and probably hire an SEO expert.

When starting an online business site, ensure all the content on the site is optimized to rank for the right queries by target consumers. With a higher rank on the SERP, the traffic will increase on the site.

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With the increase in quality traffic, it will become easier for you to convert visitors. The visitor data will help you to adjust the site performance. In brief, utilizing SEO will open the doors to a lot of possibilities for your small online business ideas.[2]

Entice With Free Value

Consumers today have lots of options to choose from. And keeping all that in mind, it will be wise to create a business plan for an online startup that provides free value to the users before asking them to buy something.

Consumers want to buy from someone who knows what they are doing, especially in the case of a curated service or goods provider. And that’s why to turn the profitable online business ideas even more effective, you need to start offering free value on the site, with free products and content.

Having a blog is also another way of displaying your expertise. With specialized content on the industry, you can easily grab the attention of the audience. And once assured of your knowledge on the matter, consumers will feel a lot safer about making a purchase.

A Killer Customer Service Is Everything

Your small online business idea needs a better service option. Using AI-based interactive features to implement better support for the global consumer base will prove to be extremely beneficial. With a 24/7 automated support channel, customers will be satisfied with your business and come back more often.

It’s an Easy Process: All You Have to Do Is to Start

And there it is, the simple five-step process of starting an online business that is bound to succeed. If you look closely, you’ll notice that there are not a lot of differences between creating a physical business and an online one. The main differences are only in the consumer and competitive landscape.

While a physical store faces and caters to local competitors and consumers, the online business has to deal with the same on a global basis. So, focusing well on the global market landscape while crafting the plan will help you succeed.

More Tips on How to Start an Online Business

Featured photo credit: Austin Distel via unsplash.com

Reference

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