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14 Ways To Be A Better Boss From A Corporate Survivor

14 Ways To Be A Better Boss From A Corporate Survivor

I’ve had seven bosses across four different Fortune 1000 organizations. You’d think I’d learned enough about being a better boss from my own years of corporate experience, plus the massive dose of leadership training I’ve had from MBA school. But after doing my own tour as a boss, I quickly realized there was a void in what I’d learned. Emulating what I’d seen before wasn’t getting me the results I wanted, and the textbook approach just wasn’t cutting it either.

So now I’m giving you the tips I wish someone had given me 15 years ago. When you follow these ways to be a better boss, you’ll find:

  • More respect
  • Higher performance
  • More peace of mind when you leave the office
  • Effective relationships with your direct reports
  • Better results.

These tips can save you years of frustration as the boss, boss-in-waiting, and even as an employee.

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The Most Important Thing About Becoming a Better Boss

It’s crucial to realize upfront that being a “better boss” is a matter of perspective. One boss might be a godsend for one employee and then an absolute nightmare for another. Your “better boss” classification is always based on opinion, so it’s never the absolute truth.

For example, your employees might interpret asking questions about a particular project as you being a distrusting “micro-manager”, or maybe they interpret it as you just showing concern over their workload.

Or, an employee might interpret delegation of responsibilities as you not being involved enough in day-to-day activities and that you’re afraid to roll-up your sleeves; while another employee may interpret the same actions as showing you trust your team and want to empower them to make an impact.

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Whatever the employee’s opinion is, it always says more about the employee than it does about the boss.

This challenge leaves most bosses in the lurch, trying to guess what their employees will think and then trying to strategize an approach to fit the employee.

While this can work, I’ve personally found it to be stressful and incredibly frustrating. There’s a far more effective way to be a better boss, if you just follow a few guidelines.

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Try These Ways to be a Better Boss:

  1. Create wins! Wins create confidence, boost momentum, and inspire action. Tee up the wins for your employees and don’t hesitate to go as far as to create wins for them. Most employees don’t know how toot their own horn — so toot it for them! When you don’t have wins for your group, make them up! Highlight the bright spots without dwelling on the mistakes. This will go much farther than berating your team’s performance.
  2. Talk about tomorrow. Day-to-day work can be a grind and often employees don’t take the time to think about the bigger picture. Talk about where the group and company is headed. Talk about how the team’s efforts impact the bottom-line. Give them a reason to face the grind that’s inspiring.
  3. Create a common mantra. A better boss ensures that their team has a simple mantra for decision-making when there’s not a lot of guidance. When I worked in a logistics role, my boss ingrained one mantra for everyone: “Move the Freight.” He’d say, “Moving the freight early gets us beat up, delaying it gets us fired”. Our goal obviously was to ship! It was awesome having this kind of mantra because we always knew what to do even when the boss wasn’t around.
  4. Spit it out. You’d be surprised how many mistakes are made when an employee is just left guessing what the boss wants. Tell your employees what you want and then ask them to be bold enough to ask you to clarify and be specific if they don’t understand. Also, don’t be afraid to admit you’re not sure what you want and then ask your team for help in clarifying.
  5. Listen to others…but not too much. Everyone’s opinion is always from their perspective. Listen to others to see what you can learn, then make your own decision.
  6. Practice marketing. It’s a trap to assume that just because your team reports to you that they’re going to be buying in to what you say. Marketing isn’t just for customers, it’s for your own team too. A better boss packages a new idea or project with the benefits to the team in mind.
  7. Be direct. Ask them to be direct. If you’ve got a problem — or even think you may have a problem — with an employee then get it out on the table. Don’t let the problem fester and grow into resentment and anger.
  8. Identify missing conversations. Employees can get in the weeds quickly on a problem and a better boss helps them identify the conversations that are missing. So, instead of solving the problem for them, you’re identifying the communication gap and helping them advance the solution.
  9. Discover your employees’ strengths. Most bosses never really understand what their employees’ strengths truly are. Instead they end up projecting the strengths they’d like to see. Better bosses take the time to ask and understand what their strengths are, so they can identify the best way to put them to use.
  10. Train yourself to see crisis as opportunity. Some of the biggest opportunities for you and your team come from stepping up when there’s a problem. A better boss practices viewing crisis as opportunity. Invite your team to consider, “What opportunity does this represent?” It creates a much more optimistic and positive mindset.
  11. Develop through experiences. Be a better boss by encouraging your employees to take action and learn from their own experiences. You may have to dig them out of a hole a few times, but they’ll learn much more, develop faster, position themselves for promotion, and take more ownership.
  12. Ask employees to generate solutions. When I first started working, I stopped by my boss’s office to ask a question several times a day. Then my boss stopped me one day and said, “Before you walk into my office and ask another question, make sure you have three possible solutions already in mind, no matter how crazy they might be.” This helped me start to think for myself and made me much more valuable in my role. I’ll always be grateful for that.
  13. Show appreciation. Better bosses show and tell. Thank your employees. Just a quick verbal, “Thanks,” or an emailed, “Bravo,” goes a long way. When you model gratitude for your team, you’ll start to see it emerge in how they treat others as well. This strengthens the entire office.

The Final Way to Be a Better Boss

The final way for being a better boss is to take action. Action puts the strategy in motion and inspires the team to get the job done.

Select one of the 13 ways to a better boss above, and write it on a post-it note beside your computer. Use it a reminder to try it in your work day.

Notice the difference.

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Share it to inspire your team.

More by this author

Ben Fanning

Ben is a Burnout Specialist. He helps frustrated executives and teams rekindle their passion for their careers.

How to Get Motivated to Work and Start off Your Day with Positivity 14 Ways To Be A Better Boss From A Corporate Survivor

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Last Updated on July 18, 2019

How to Sharpen Your Transferable Skills For a Swift Career Switch

How to Sharpen Your Transferable Skills For a Swift Career Switch

Most people grow up with dreams to go to college and graduate with high-paying job offers waiting for them the week after graduation. Others may favor non-traditional career paths. But the desire is the same: to find a job we love where compensation is commensurate with experience.

However, plans change. For instance, what started out as a dream to be a surgeon is cut short by a nasty injury and you’re debating how to transition into a new role. Or you might be facing being let go from your current employer and are anxious about “options out there.”

Whatever the case may be, switching careers can be intentional or unintentional. What matters is that you’re well-prepared, and the only way to do so is to learn new skills — hone in on your transferable skills.

Why Hone in on Your Transferable Skills?

There are several reasons you need to develop these skills if you want to go far in life and your career. In a nutshell, honing in your your transferable skills can lead to:

Better Job Offers

Continuous assessment and improvement of your skills widens the pool of job offers for you to make selections from. You’re no longer tethered to one industry as you’re able to lead your career by design, not by default.

People with transferable skills on a resume also open up opportunities for more potential employers.

Increase in Pay and More Responsibilities

You’ve heard the saying “with great power come great responsibility.” In your case, transferable skills make you more marketable to employers which could lead to pay raises.

Although this isn’t an automatic process– you have to be proactive about what you want in the marketplace, there is a chance that these pay raises will come with change in titles and roles.

A Shot at Entrepreneurship

Yes, changing career paths also includes the possibility of working for yourself. With these skills and work experience, you could live anywhere in the world and design a life and career you want.

We’ve talked about why you need to strengthen your transferable skills but what are some these skills, and how can you work on them?

13 Tips to Sharpen Your Transferable Skills

1. Update Your Resume

You might be surprised to know this but yes, updating your resume is a skill. The very first thing you should do while thinking about switching careers is to highlight attributes that make you very desirable candidate to employers.

Think about your volunteer experiences, freelance projects, and school projects. Although they might seem insignificant, they demonstrate your ability to deliver results that several companies are looking for.

While you might have held several positions since college, switching careers will require you to have a different type of resume.

There are three different types of resumes: functional, chronological, and a combination resume. However, if you are looking to switch careers you’ll want to have a functional resume. A functional resume is strengths-based that emphasizes skills that are transferable rather than a collection of dates and job titles.

2. Brush up on Your Communication Skills

Every attempt to get ahead in business and in life starts with the need to communicate effectively. Whether it is interpersonal, intercultural, or multi-generational, the ability to be seen and heard while respecting the boundaries of work relationship matters.

That’s why it’s one of the top skills you need to master. Strong communication skills allows you to effectively tailor your messages to specific audiences, which will make you a stronger asset to any organization.

To hone this skill:

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Pay attention to your listening skills. To communicate effectively, you need to first learn how to understand others.

Your ability to decode overt and implied messages, no matter how nuanced they are, is key to knowing how to foster deep relationships with others.

This article can also give you effective ways to enhance your communication skills:

How to Master Effective Communication Skills at Work and Home

3. Learn Technical (or Business) Writing

Another form of communication, writing, is a skill that can take you anywhere.

Companies communicate a lot through written memos, emails, newsletters, and other audio-visual means. But at the crux of this all is someone or some people who are tasked with translating the organization’s vision into statements anyone can understand.

To hone this skill:

Consider taking some free or paid classes online. You can accomplish this through several community colleges or online platforms like Lynda, Udemy or edX .

4. Practice Public Speaking and Presentation Skills

No matter how intelligent you are, no one will take you seriously if you’re unable to pull off a decent level of persuasion through presentation skills.

Most presentation can be done through either electronic devices or require your physical presence. Your chosen career may require you to be in front of several hundreds of people or you could be charged with developing materials for presentation.

To hone this skill:

Volunteer to lead projects that give you some responsibility for putting together presentations.

Also, try taking courses that will improve your public speaking skills if you feel lacking.

These tips on public speaking would be helpful too:

The Ultimate Public Speaking Tips to Hook and Impress Any Audience

5. Get Comfortable with Identifying Problems and Solutions

Every organization has got its problems no matter how greener the grass is on the other side.

How to hone this skill:

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Practice being resourceful.

Do you know where to find every company policy on the intranet in less than five minutes?

Think about a time you noticed some inefficiency at work and proposed a solution. Think about instances where you lent your voice to a cause which resulted in improved processes for your department.

No matter how small or inadequate you might feel, you’ve got some problem-solving skills that some organizations want.

If you look for more ways to improve your problem solving skills, take a look at this article:

6 Effective Ways to Enhance Your Problem Solving Skills

6. Recognize Your Team-Building Ability

Your ability to smoothly switch careers also depends on how well you can energize your team, especially if you’re aiming for a leadership role. Unfortunately, team-building usually isn’t something you learn on the job in most careers unless you hold a managerial position.

The good thing is that you possibly know one or two things about team-building. Think back to moments in college when you had group projects with colleagues and had to work with 3 to 4 other strangers for months. Were you able to get past your differences and disagreements to focus on the uniqueness of everyone at the table?

Making a career switch might require that you work with multidisciplinary teams whether you have a deep knowledge of what the other team does or not. I can easily think of doctors, nurses, physical therapists, and social workers working closely to achieve the goals in a patient’s care plan.

How to hone this skill:

Look for collaborative projects and team building activities that excite you and challenge yourself with new possibilities.

Try some of these tactics to keep your team motivated as well:

17 Proven Tactics for Motivating Employees and Building a Stronger Team

7. Lean into Your Leadership Skills

Although similar to the previous point, leadership skills extend far beyond building teams, managing time sheets and correcting behavior.

What I’m referring to here is your ability to develop a vision, believe in it, and inspire buy-in from everyone involved. This isn’t about knowing how to run a particular machine; it’s about how to lead a team of people with various backgrounds, experiences, and ideas of how things should be done.

How to hone this skill:

Although more complex than the rest, it all starts with an introspective look into your strengths and weaknesses. Then get a mentor or a coach who can bring out your leadership qualities so you can operate from a place of strength.

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Learn more about the effective leadership types here:

5 Types of Leadership that Help You Build a High Performance Team

8. Improve Your Analytical Skills

Are you good at taking large amount of data and interpreting them? Your skills could come in handy.

Organizations are looking for people to make sense of the data around them, explain how it affects profitability, and make projections based on it. Best of all? You don’t need to be an accountant to be analytical.

How to hone this skill:

Try taking data interpretation classes online or at a community college. Learning Microsoft Excel or Access is also a plus. If you’re ambitious enough, you could consider getting additional certifications to up the ante.

Take a look at these ways to help sharpen your analytical skills:

What Are Analytical Skills and How to Strengthen Them For Success

9. Don’t Discount Your Time Management and Prioritization Skills

How good are you when it comes to deciding how important tasks are, organizing schedules, and coordinating plans?

Should you be willing, there is a market waiting for you out there. Organizations and busy executives are always looking for talented individuals to outsource these tasks to.

How to hone this skill:

Although not everyone possesses secretarial superpowers, you can improve this skill by focusing on taking huge tasks and breaking them into smaller goals or steps in order to achieve a bigger goal.

Here, you can learn to prioritize to achieve more:

The Ultimate Guide to Prioritizing Your Work And Life

10. Embrace Your Creative and Critical Thinking Side

Although it’s often believed that creativity is for the arts and right-brained people, I believe everyone is capable of being creative. In fact, most organizations recognize creativity as a vehicle that will drive successful inventions in the future.

How to hone this skill:

Try doing something fun. As simple as this sounds, you’d be surprised to learn how much. In fact, behavioral and learning scientist, Marily Oppezzo, says taking a walk might be all you need to get your creative juices flowing.[1]

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Anyone can be creative, you just need the right way to train your brain:

What Is Creativity? We All Have It, and Need It

11. Don’t Stop Learning Tech Knowledge and Skills

Being tech-savvy is a huge plus. If you have an affinity with computers, software applications and are abreast of technological improvements, it is a transferable skill that is worth highlighting.

You don’t have to be a young college graduate with silicon valley dreams to work

How to hone this skill:

All you need is the determination and the readiness to learn. This article will give you some ideas on the types of skills to learn:

How to Improve Your Computer Skills to Get Ahead in Your Career

12. Build Networks and Relationships

You aren’t free from networking. Not at the moment. With your goal to switch to a different career, your networking skills will come in handy.

Fortunately for you, networking doesn’t have to be so hard.

How to hone this skill:

Attend conferences and job fairs. Chances are you already have people in your network you can move you closer to your dream career.

To enhance your networking skills, take these steps:

How to Network So You’ll Get Way Ahead in Your Professional Life

Final Thoughts

Although there are several people with the same qualification and degree(s) you possess, what ultimately determines hireability comes down to a myriad of things such as culture fit, how teachable you are, cultural sensitivity, inter-generational awareness, and your ability to navigate uncertainty.

You have a chance to stand out by letting your dream companies know how these soft skills make you an invaluable asset, and how saying ‘YES’ to you is a win-win for both parties.

Happy career switching!

More Resources About Career Advancement

Featured photo credit: Unsplash via unsplash.com

Reference

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