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10 Things You Should and Shouldn’t Say in a Salary Negotiation

10 Things You Should and Shouldn’t Say in a Salary Negotiation

Getting a raise is hard. That’s why a lot of people choose to move companies to get a better job or to make more money instead. But if you are rated as an above average performer and your company is doing well, getting a raise should not be too hard.

If you find yourself in this situation, however, you will still have to make a case for it and convince your boss you really are worth the extra money. On the other hand, if you are struggling on the job, or making mistakes, then think about what you need to do to improve so a raise will be possible in the future. Whatever you do, don’t make the silly mistakes below, which will make you look and sound childish and won’t help you achieve your goal of a raise. Here’s how to get it right in a salary negotiation.

Do Say:

1. “I’ve earned it.” Say this with confidence if it’s true, and then back it up with data. If your company has a good performance management process, you should have all the documentation you need to support your claim for more money. But typically those systems are poorly used or relied upon, even if an annual or semi-annual review has been done. Your job is to keep track of your agreed objectives, and what you have achieved.

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To do this, keep a log. Each week, ideally on Friday, write down all that you accomplished that week, in short, point form notes. At the end of the quarter, go back to see what you were supposed to do, and what you still need to do before your next review. Prioritize and get anything you agreed to do done before the next review. If you weren’t awarded a four or five on your last review on a five-point scale, which mean Performing Above Expectations or Exceeding Expectations, a raise is not likely in the cards for you right now. If your last review was a three or less, which is Performing, Somewhat Performing or Needs Improvement, a raise is not going to make sense to your boss, because you clearly have improvements to make.

2. “I am ready for more challenging work.” Only say this if it’s true, of course! And only after you’ve proved you’re doing a great job in your current role. By saying you are ready to take on higher level work, or different work that will stretch you by learning new things, you show renewed commitment to the company and to your boss. That will show you are planning to stay and that a raise will keep you motivated to keep working hard, which is what your boss really wants to know. You might not get a raise right now, but it could lead to a promotion, which typically means more money.

3. “What do I need to do?” If you can’t get a raise right now and it’s not clear why, make sure you ask your boss what they need to see from you so that you will get one next time. Ask them to be very specific. Write down what they say and email it to them. Thank them for reviewing your request for a raise, and outline what they said you must do to be given a raise. Ask them to confirm it and let you know if you missed anything. If they don’t respond, keep asking until they do. That way you”ll know you have their commitment and can get on with the job.

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Don’t Say:

1. “I deserve it.” This may be true, but even if it is, you have to prove it. If it isn’t, and you know it, file this one until you can rely on facts.

2. “I work hard.” Everyone works hard, but not everyone will get a raise. In fact, even if you do work really hard and you can show results, there might not be any funds in the budget for your boss to give you a raise. Typically, each manager will have a fixed amount yearly to increase wages for their whole team, and that’s it. So making a good impression all year long is critical to standing out when it’s time for salary raises.

3. “I’ve been here a long time.” This won’t show that you deserve more money, just that you’ve been around a while. In fact, most poor performers have the longest tenure, often because they don’t get fired or have their performance evaluated. While it might seem like longevity should lead to a raise, it won’t in the private sector. Demonstrating value to the company is the only way to get a raise in today’s world.

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4. “So and So earns more than me.”
Comparing yourself to others is never a good tactic. Companies frown on people discussing salaries, and showing you know what others are paid can get your manager’s back up. The process of asking for a raise is hard enough, so keeping your boss on side is a better strategy.

If you really feel that you are underpaid for your job, do some research. Show that people in your role, in your industry, on average make more than you are now. It might take some work, as those figures are not always public, but there are lots of salary surveys out there that will let you search by job title, and location. Your boss might not accept this information, but it will show that you are serious and have done your best to make a business case for a raise. Even if you aren’t granted one, your boss will know that they’ll have to contend with this data next time and that you know your worth. If you are a great employee, they might even be worried about you leaving, which could lead to a raise unexpectedly.

5. “I guess I’ll look for another job then.” Saying this will always be a mistake. If you feel you have to move on, look for a job quietly. And when you find one, make sure you explain why you are leaving in a professional letter, which you should provide to your boss and Human Resources.

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6. “It’s not fair.” You might be right to say this. You might deserve a raise and have shown it, but still not get one. Don’t debase yourself with this childish remark. You will appear unable to take bad news, which will only make your future salary negotiations with your boss even more difficult.

7. “I quit!” Not getting a raise, especially if you feel you deserve it or you need it, is hard. But quitting is not a good idea if you need your job, which most people do. If your conversation with your boss got you hot under the collar, go cool off and think for a day or two about what was said. Were you turned down due to budget? Was it because the company is in trouble? Was there a blanket freeze so no one got a raise? Not granting a raise is often due to any one of these valid reasons, or else that your boss feels some improvement is needed in your work before a raise is due. If that’s the case, read the points above and follow the tips to be the best you can be at your job.

Featured photo credit: bradleypjohnson via flickr.com

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Published on August 4, 2020

36 Important Resume Skills (For All Types of Jobs)

36 Important Resume Skills (For All Types of Jobs)

Most jobs require specialized skills. At the same time, there are a lot of resume skills that apply across the board.

If you’re on the hunt for a new job, give your resume a refresh. Employers want to know: Can you communicate effectively? Are you easy to get along with? Can you manage your time effectively?

Remember, you may not get a second look. Use your resume to make a great first impression.

Holistic ability is what employers want to see when hiring. These resume skills can make you a top pick regardless of what role you’re applying for.

Communication

Being properly understood is critical. On any team, you must be able to relay and interpret messages with speed and precision. How you describe yourself, the concision of your phrasings, and the layout of your resume are great ways to showcase these skills.

1. Writing

Whether it’s emails or official documents, writing skills are essential for candidates in any industry. Clear, concise phrasings minimize misunderstandings and save the recipient time. This is probably one of the most important resume skills.

2. Verbal Communication

Speaking clearly and eloquently is one of the first things a hiring manager will note in an interview. Communicating over the phone is commonplace in business. Outline this skill on your resume, and they’ll invite you in to listen for themselves. This is easily one of the most important resume skills in most industries.

3. Presentation

Sales pitches and company meetings may include presentations, which require special communication skills. Being able to spearhead and properly carry out a presentation shows organization and resolve.

4. Multilingualism

Knowing more than one language can open doors for you and the business you represent.[1] Being able to speak another language allows your company to serve a whole new demographic.

5. Reading Comprehension

At any job, employee handbooks, company newsletters, and emails will come your way. Being able to decipher them quickly and effectively is an important resume skill. This goes hand in hand with having excellent writing skills.

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Tech Savvy

Technology is evolving rapidly, especially in the business world. Be sure to mention the technologies you’re familiar with on your resume, even if you don’t expect to use them daily.

6. Social Media

Almost everyone has some form of social media these days. Companies use platforms like LinkedIn and Facebook to reach new audiences, provide customer service, and build brand loyalty.

7. Operating Systems

Can you use a Mac? What about a PC? Most jobs today require the use of a computer. Prior experience navigating common operating systems will help you acclimate much more quickly. This has become an important resume skill ever since the start of the information age.

8. Microsoft Office

Of all the software in the world, Microsoft’s Office suite might be the most popular. Word, Excel, Powerpoint, and Outlook are widely used in the business world. Having this as part of your resume skills is very helpful especially in certain industries.

9. Job-Specific Programs

Did you get the hang of HubSpot in your last role? Is Slack something you’ve mastered? Be sure to mention them on your list of resume skills. These demonstrate that you can pick up new tools quickly.

Interpersonal Skills

Despite the rise in technology, businesses are run by people. Working with and for people means you need to be able to handle yourself with poise in different social settings. Highlight roles and situations on your resume that involved tricky conversations.

10. Customer Service

No company can succeed without its customers. Being able to treat customers with respect and attention is an absolute must for any applicant. Specific industries regard this as the most important resume skill their prospective employees should have.

11. Active Listening

Listening is an underrated skill, especially for leaders.[2] If you can’t listen to other people, you’ll struggle to work as part of a team.

12. Sense of Humor

You might wonder why having a sense of humor is a part of your resume skills. Humor is important for building rapport, but getting it right in the workplace can be tough. Everyone loves someone who is entertaining and can lighten the mood. On the other hand, people are turned off by immaturity and inappropriate jokes.

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13. Conflict Resolution

A customer stomps up to your desk and starts yelling about a problem he or she is having – how do you handle this situation? The right approach is to work to resolve the situation, not to escalate or avoid it.

Teamwork

One of the best parts of any job is the bonds you build with your co-workers. Fostering healthy relationships can make the workspace more enjoyable for everyone.

14. Collaboration

Whatever your line of work, chances are good that you’ll be working with others. Being able to collaborate effectively with them is critical if the whole team is to hit its goals. You can use various apps and tools available to help you collaborate with your team.

15. Leadership

Even if the title of the job you’re applying to isn’t “manager” or “executive,” there will still be moments when it’s your turn to lead. Prove that you’re up to the challenge, and you’ll be looked at as a long-term asset. Listing this as one of your resume skills is certainly an eye-catcher for most.

16. Reliability

Work isn’t always easy or fun. You have to be willing to pull your weight, even when times are hard. Otherwise, your co-workers won’t feel as if they can count on you. Reliability is important in maintaining the cohesion of a team. You should let people know that they can rely on you.

17. Transparency

To work as a team, members must be willing to share information with each other. Are you willing to own up to your mistakes, share your challenges, and accept consequences like an adult? Let them know that you’re transparent and reliable.

Personal Traits

Your resume is about selling yourself, not just your education and work history. The good news is, your “soft” skills are a great opportunity to differentiate yourself. Use bullets beneath your past experiences to prove you have them.

18. Adaptability

In any role, you’ll need to adjust to new procedures, rules, and work environments. Remember, these are always subject to change. Being able to adapt ensures every transition goes smoothly.

19. Proactivity

An autonomous employee can get work done without being instructed every step of the way. Orientation is one thing; taking on challenges of your own accord is another. Being proactive is an essential resume skill, especially if you’re eyeing for managerial roles in the future.

20. Problem-Solving

When problems arise, can you come up with appropriate solutions? Being able to address your own problems makes your manager’s life easier and minimizes micro-management. Problem-solving is an important yet often overlooked resume skill.

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21. Creativity

Can you think outside of the box? Even roles that aren’t “creative,” strictly speaking, require creative thinking. Creativity also helps in your ability to solve problems.

22. Organization

Staying organized makes you more efficient and reduces the risk of mistakes. Organization skills make life easier not just for you, but also for other members of your team. This makes it an important skill to put in your list of resume skills.

23. Work Ethic

Every company wants hard workers on its team. You’re applying for employment after all, not a place to lounge around. Putting this on your list of resume skills is just as important as actually exhibiting it in the workplace once you’re hired.

24. Stress Management

How well do you work under stress? If you’ll be required to meet tight deadlines, you’ll have to prove you can handle the heat.

25. Attention Management

Whether you’re developing a partnership or writing a blog post, attention to detail makes all the difference. People who sweat the details do better work and tend to spot problems before they arise. Use Maura Thomas’s 4 Quadrants of Attention Management as a guide to managing attention.[3]

26. Time Management

Time is money. The better you are at using company time, the more valuable you’ll be. Show that you can make every second count. Managing your time also means being punctual. No employer wants to deal with a team member who’s constantly tardy. This is commonly included in most people’s resume skills, but not everyone lives up to it.

27. Patience

Things won’t always go your way. Can you calmly work through tough situations? If not, you’ll struggle with everything from sales to customer service to engineering.

28. Gratitude

When things do go your way, are you gracious? Simply being grateful can help you build real relationships.[4] This also helps foster a better team atmosphere.

29. Learning

Employers want to invest in people who are looking to grow. Whether you love to take online courses, read, or experiment with hobbies, make sure you show you’re willing to try new things.

30. Physical Capability

Many job postings have the classic line, “must be able to lift X amount of pounds” or “must be able to stand for X hours per day.” Play up past positions that required you to do physical labor.

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31. Research

How easily can you dig up new details about a concept? Research skills are critical for marketing, business analysis, writing, account management, and more.

32. Money Handling

Being able to count bills quickly and accurately is important at any company with a brick-and-mortar storefront. Integrity and honesty are key when you’re running the cash register or reconciling bank statements.

Commitment

To employers, every new hire represents an investment. Are you worth investing in? Prove it. Employers need to see signs of commitment before they bring you on board.

33. Longevity

Hiring managers love to see long tenures on your resume. This suggests that you’re in it for the long haul, not just passing through for a quick buck.

34. Fidelity

For an employer-employee relationship to work, there has to be trust. Employers tend to find out when someone is hiding side gig or sharing information they shouldn’t be. References from past employers can prove that you’re loyal to companies that hire you.

35. Obedience

You won’t agree with every choice your employer makes. With that said, you have to respect your role as an employee. Obedience is about doing what your leader decides is best, even if you have a different perspective.

36. Flexibility

Life is full of surprises. A month into your new job, your role could change entirely. Flexible people can roll with the punches.

Final Words

Perform a self-audit: Which of these skills will your potential employer want to see? Add them to your resume strategically, and you’ll be that much closer to your dream job.

Tips on How to Create a Great Resume

Featured photo credit: Van Tay Media via unsplash.com

Reference

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