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10 Things Only People Who Have A Good Boss Would Understand

10 Things Only People Who Have A Good Boss Would Understand

The people we work with on a daily basis have a tremendous influence on our productivity and satisfaction. More than any other person, your boss shapes your daily experience. For example, your company may boost of family friendly policies but it is ultimately your boss who can approve your flexible schedule.

Our culture is filled with examples of bad bosses – Dilbert cartoons, Bill Lumbergh from the classic movie “Office Space” and the bluntly named 2011 film, “Horrible Bosses.” Our obsession with the effects of bad bosses means excellent managers and leaders truly have the chance to shine. If you have a great boss, you’ll be nodding and smiling as you read this article.

1. Communication is strong and positive

The quality and quantity of communication you have with a good boss is fundamental. A good boss knows how to run a meeting, communicates bad news in a professional manner and provides regular feedback to all staff. When you have a good boss, you are never left wondering about their plans or when the product is due for a launch. From time to time, the boss may have keep certain information confidential but good bosses seek to minimize secrets as much as possible.

2. Good bosses encourage people to grow their skills and leadership

The drive for learning, mastery and growth are important drives for knowledge workers. A good boss regularly looks for ways to help their staff grow with a variety of methods. They may ask their staff to undertake highly challenging work. A good boss may ask a junior person to present to senior management so they can develop their management skills.

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A good boss is never threatened by the growth and capabilities of their team. For example, George Washington’s first administration included John Adams and Thomas Jefferson, men who would go on to become President themselves. Managing a team of star performers is challenging but good bosses are up for the challenge.

3. Good bosses have low staff turnover

According to Gallup researchers, the performance and support provided by one’s immediate supervisor is the top predictor of staff turnover. Support includes providing staff with the right equipment to get the job done and advice on how to solve challenging problems. If you look around your department and see that most people stay in the department year after year, then you are probably blessed with a good boss. In contrast, a bad boss never takes responsibility for high staff turnover rates.

Keeping staff turnover low isn’t simply good for morale – it also saves money. Gallup reports: “It’s generally estimated that replacing an employee costs a business one-half to five times that employee’s annual salary.”

4. Good bosses are pro-change

A good loss takes an active role in shaping change. Rather than obsessively seeking to preserve the status quo, a good boss understands that change is a reality. They are optimistic about change and look for new opportunities to serve more customers, improve productivity and increase quality. After all, the business world is constantly changing so a good boss needs

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Good bosses embrace change by seeking input from their staff. For example, a good boss at a bank will look at a development like Apple Pay and look for ways to change. They may ask their software developers to improve the bank’s mobile app or ask their customer service team to study Apple’s product and come up with recommendations. In any case, good bosses embrace change and look for ways to grow.

Tip: Learn How to Lead Change in Your Organization: sooner or later, everyone has to develop the capacity to handle change.

5. You enjoy a gossip free workplace

Gossip eats away at teamwork, job satisfaction and productivity. That’s why good bosses do not tolerate this kind of behavior (in fact, you never hear them gossiping!). Instead, an effective manager encourages you to speak directly with the person and seek a solution. Otherwise, the problem or controversy that triggered the gossip will only get worse. Good bosses are proactive in preventing gossip because gossip is associated with workplace bullying according to the Kansas City Star.

Tip: How To Stop Negative Gossip In Office.

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6. Good bosses welcome questions

Making a success in the business world is tough. That’s why good bosses are open to questions from their staff. After all, if you are confused or unclear on how to complete work, the whole organization will suffer. Michael Hyatt, best selling author and former CEO of Thomas Nelson Publishers, offers suggestions for asking more powerful questions. Bringing excellent questions to the table marks you as a top performer.

7. Good bosses attract talented people

A good boss’s reputation spreads quickly. Of course, money matters in career decisions yet it is not the only motivation to consider. A good boss attracts outstanding job applicants. With so many negative or ineffective managers in the world, working for a good boss is a major attraction. You can observe this principle in action in large organizations where people are enthused about joining your department.

8. Good bosses handle problems professionally

Disappointments and problems are a reality in the modern workplace. A good boss resists the urge to scream and panic. Instead, they follow a problem solving strategy to respond to the situation. For example, if a supplier is late with a shipment, a good boss will ask for your opinion and help you to come up with new ideas. In contrast, a bad boss is likely to become irrational and angry in that situation.

Not sure what kind of boss you have? Think about the last few times you made mistakes at work – how did your boss react? If you encounter screaming and tremble in fear, it may be time to search for a new job.

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9. Cooperation is encouraged (not cut throat competition)

Some companies and departments are driven by fierce competition. People are so busy meeting deadlines and making sales quotas that they have no time to help others. Even worse, there are some organizations where competition is highly prized that people sabotage others. Good bosses promote and understand the value of cooperation. They lead creative brainstorming sessions and set goals for the entire team. By setting this cooperative tone, a good boss makes it easy to ask for help and support.

10. Staff are excited by the goals of the organization

Google’s mission statement is “to organize the world’s information and make it universally accessible and useful.” That’s an exciting mission! When your boss provides clear and exciting goals, it is much easier to get through long days of struggle and frustration. Even if the top leadership of the organization has unexciting goals, a good boss can still create excitement by creating new goals.

Featured photo credit: Darth Grader/JD Hancock via flickr.com

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Bruce Harpham

Bruce Harpham is a Project Management Professional and Founder and CEO of Project Management Hacks.

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Last Updated on August 16, 2018

10 Huge Differences Between A Boss And A Leader

10 Huge Differences Between A Boss And A Leader

When you try to think of a leader at your place of work, you might think of your boss – you know, the supervisor in the tasteful office down the hall.

However, bosses are not the only leaders in the office, and not every boss has mastered the art of excellent leadership. Maybe the best leader you know is the co-worker sitting at the desk next to yours who is always willing to loan out her stapler and help you problem solve.

You see, a boss’ main priority is to efficiently cross items off of the corporate to-do list, while a true leader both completes tasks and works to empower and motivate the people he or she interacts with on a daily basis.

A leader is someone who works to improve things instead of focusing on the negatives. People acknowledge the authority of a boss, but people cherish a true leader.

Puzzled about what it takes to be a great leader? Let’s take a look at the difference between a boss and a leader, and why cultivating quality leadership skills is essential for people who really want to make a positive impact.

1. Leaders are compassionate human beings; bosses are cold.

It can be easy to equate professionalism with robot-like impersonal behavior. Many bosses stay holed up in their offices and barely ever interact with staff.

Even if your schedule is packed, you should always make time to reach out to the people around you. Remember that when you ask someone to share how they are feeling, you should be prepared to be vulnerable and open in your communication as well.

Does acting human at the office sound silly? It’s not.

A lack of compassion in the office leads to psychological turmoil, whereas positive connection leads to healthier staff.[1]

If people feel that you are being open, honest and compassionate with them, they will feel able to approach your office with what is on their minds, leading to a more productive and stress-free work environment.

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2. Leaders say “we”; bosses say “I”.

Practice developing a team-first mentality when thinking and speaking. In meetings, talk about trying to meet deadlines as a team instead of using accusatory “you” phrases. This makes it clear that you are a part of the team, too, and that you are willing to work hard and support your team members.

Let me explain:

A “we” mentality shifts the office dynamic from “trying to make the boss happy” to a spirit of teamwork, goal-setting, and accomplishment.

A “we” mentality allows for the accountability and community that is essential in the modern day workplace.

3. Leaders develop and invest in people; bosses use people.

Unfortunately, many office climates involve people using others to get what they want or to climb the corporate ladder. This is another example of the “me first” mentality that is so toxic in both office environments and personal relationships.

Instead of using others or focusing on your needs, think about how you can help other people grow.

Use your building blocks of compassion and team-mentality to stay attuned to the needs of others note the areas in which you can help them develop. A great leader wants to see his or her people flourish.

Make a list of ways you can invest in your team members to help them develop personally and professionally, and then take action!

4. Leaders respect people; bosses are fear-mongering.

Earning respect from everyone on your team will take time and commitment, but the rewards are worth every ounce of effort.

A boss who is a poor leader may try to control the office through fear and bully-like behavior. Employees who are petrified about their performance or who feel overwhelmed and stressed by unfair deadlines are probably working for a boss who uses a fear system instead of a respect system.

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What’s the bottom line?

Work to build respect among your team by treating everyone with fairness and kindness. Maintain a positive tone and stay reliable for those who approach you for help.

5. Leaders give credit where it’s due; bosses only take credits.

Looking for specific ways to gain respect from your colleagues and employees? There is no better place to start than with the simple act of giving credit where it is due.

Don’t be tempted to take credit for things you didn’t do, and always go above and beyond to generously acknowledge those who worked on a project and performed well.

You might be wondering how you can get started:

  • Begin by simply noticing which team member contributes what during your next project at work.
  • If possible, make mental notes. Remember that these notes should not be about ways in which team members are failing, but about ways in which they are excelling.
  • Depending on your leadership style, let people know how well they are doing either in private one-on-one meetings or in a group setting. Be honest and generous in your communication about a person’s performance.

6. Leaders see delegation as their best friend; bosses see it as an enemy.

If delegation is a leader’s best friend, then micromanagement is the enemy.

Delegation equates to trust and micromanagement equates to distrust. Nothing is more frustrating for an employee than feeling that his or her every movement is being critically observed.

Encourage trust in your office by delegating important tasks and acknowledging that your people are capable, smart individuals who can succeed!

Delegation is a great way to cash in on the positive benefits of a psychological phenomenon called a self-fulfilling prophecy. In a self-fulfilling prophecy, a person’s expectations of another person can cause the expectations to be fulfilled.[2]

In other words, if you truly believe that your team member can handle a project or task, he or she is more likely to deliver.

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Learn how to delegate in my other article:

How to Delegate Work (the Definitive Guide for Successful Leaders)

7. Leaders work hard; bosses let others do the work.

Delegation is not an excuse to get out of hard work. Instead of telling people to go accomplish the hardest work alone, make it clear that you are willing to pitch in and help with the hardest work of all when the need arises.

Here’s the deal:

Showing others that you work hard sets the tone for your whole team and will spur them on to greatness.

The next time you catch yourself telling someone to “go”, a.k.a accomplish a difficult task alone, change your phrasing to “let’s go”, showing that you are totally willing to help and support.

8. Leaders think long-term; bosses think short-term.

A leader who only utilizes short-term thinking is someone who cannot be prepared or organized for the future. Your colleagues or staff members need to know that they can trust you to have a handle on things not just this week, but next month or even next year.

Display your long-term thinking skills in group talks and meetings by sharing long-term hopes or concerns. Create plans for possible scenarios and be prepared for emergencies.

For example, if you know that you are losing someone on your team in a few months, be prepared to share a clear plan of how you and the remaining team members can best handle the change and workload until someone new is hired.

9. Leaders are like your colleagues; bosses are just bosses.

Another word for colleague is collaborator. Make sure your team knows that you are “one of them” and that you want to collaborate or work side by side.

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Not getting involved in the going ons of the office is a mistake because you will miss out on development and connection opportunities.

As our regular readers know, I love to remind people of the importance of building routines into each day. Create a routine that encourages you to leave your isolated office and collaborate with others. Spark healthy habits that benefit both you and your co-workers.

10. Leaders put people first; bosses put results first.

Bosses without crucial leadership training may focus on process and results instead of people. They may stick to a pre-set systems playbook even when employees voice new ideas or concerns.

Ignoring people’s opinions for the sake of company tradition like this is never truly beneficial to an organization.

Here’s what I mean by process over people:

Some organizations focus on proper structures or systems as their greatest assets instead of people. I believe that people lend real value to an organization, and that focusing on the development of people is a key ingredient for success in leadership.

Learning to be a leader is an ongoing adventure.

This list of differences makes it clear that, unlike an ordinary boss, a leader is able to be compassionate, inclusive, generous, and hard-working for the good of the team.

Instead of being a stereotypical scary or micromanaging-obsessed boss, a quality leader is able to establish an atmosphere of respect and collaboration.

Whether you are new to your work environment or a seasoned administrator, these leadership traits will help you get a jump start so that you can excel as a leader and positively impact the people around you.

For more inspiration and guidance, you can even start keeping tabs on some of the world’s top leadership experts. With an adventurous and positive attitude, anyone can learn good leadership.

Featured photo credit: Unsplash via unsplash.com

Reference

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