“Leadership is hard to define and good leadership even harder. But if you can get people to follow you to the ends of the earth, you are a great leader.” – Indra Nooyi
Leadership is a tough thing to do and as a first time leader in my late 20’s I honestly had no idea about leadership, let alone know what it meant to be a leader. I was a Deputy Principal at an all girls secondary school with significant leadership responsibilities. I didn’t even know there was a difference being a leader and a manager.
I don’t think I was an appalling leader and that people despised me (well some may have),but I was definitely not an effective leader. I didn’t motivate or encourage people. I essentially told people what to do.
My leadership style was based on my personality and teaching experience – in that I was able to control a crowd and could tell people what to do with confidence and control. The teaching staff and students did what I told them to do and that was how I measured how successful I was in my leadership role! Even as I write this I am squirming and feel very uncomfortable at my lack of insight and plain ignorance on leadership and what it took for me be a successful and effective leader.
“Leadership is an opportunity to serve. It is not a trumpet call to self-importance.” – J Donald Walters
To be completely truthful the quote from J. Donald Walters describes so perfectly what leadership really meant to me, not that I would have admitted it at the time. To me, leadership was about feeding my ego and sense of self importance. There was no consideration by me as to whether I would make a good leader. I took on the role because it made me feel important and I got paid more money! There I have said it!
I didn’t enjoy my time in the leadership role. I found it frustrating, time consuming, demanding and restrictive. I was not ready to be a leader and I had taken on the leadership role too soon. I only lasted a year as the Deputy Principal and it was a miserable year for me. I had gone from loving teaching to hating it. I was demotivated and desperately wanted to leave, which I eventually did at the end of the year.Advertising
My experience as a Deputy Principal left me with very little confidence about my leadership abilities. In fact for a long time I avoided accepting positions with any leadership role or responsibilities because I didn’t believe I had great leadership potential.
Now with the benefit of hindsight I look back at my younger self and if I had known these seven things about leadership, it would have saved me a lot of grief. I would have been so better prepared, far more effective and much happier in my leadership role.
1. Leaders Are Courageous
“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” – Winston Churchill
Leaders are not afraid to face the messy moments and will face up to their mistakes. They are prepared to be vulnerable and they know they don’t have all the answers. They are agents of change and they are future-oriented thinkers, dedicated to doing what ever it takes to get there.
Leaders are risk takers and they take risks from a place of strength – in that they are thorough in their preparation, are are willing to step out with confidence, understanding what is at stake. Leaders have the courage to make the tough decisions, to change direction and to deliver the bad news when people don’t want to hear it. Leaders also need courage to be innovative and creative.
2. Leaders Know Who They Are.
“Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.” – Peter F. Drucker
Leaders know their self worth, understand their own emotions and recognise the impact on self and others. Leaders manage energy within themselves and in their relationships. Leaders know their blind spots and have the courage to look at themselves honestly.Advertising
Leaders who know who they are, have a strong sense of personal leadership and it is this base of leadership that is the foundation from which great leaders operate. There has been a lot of academic research on leadership and many books have been published about these different types of leadership styles – transformational leadership, transactional leadership, situational leadership etc, however, leaders who have a strong sense of personal leadership lead from their own place of authenticity. They are Authentic Leaders.
“True leadership stems from individuality that is honestly and sometimes imperfectly expressed…. Leaders should strive for authenticity over perfection” – Sheryl Sandberg, “Lean In”
3. Leaders Know the Difference Between The Role Of A Leader & Manager
“Management is doing things right; leadership is doing the right things.” – Stephen Covey, “The 7 Habits of Highly Effective People”
I have included this because I believe that if I had understood the difference in the role of being a leader and a manager I probably would not have been so confused and frustrated when I was telling people to do some tasks and also at the same time trying to encourage them to be motivated about taking on the task. A leaders job is to inspire, encourage and create value. A manager’s role is to get things done – to organise and control a group of people to get tasks completed in order to accomplish a goal. Inspiration and influence separate leaders from managers, not power and control.
I believe that you can be both, a great leader and a great manager, just as long as you are clear about which role you are undertaking as stated in the quote below from Stephen Covey.
“Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall” – Stephen R. Covey
4. Leaders Accept That They Always Learning
“Leadership and learning are indispensable to each other.” – John F. Kennedy
Leaders never stop learning. They are always growing and reaching to improve the way they lead. They take responsibility for their own failures and mistakes and will use these experiences to help them become even better leaders.
Leaders recognise that the more knowledge they have the more creative they can be. They know that the power of knowledge is one of the best ways to overcome what ever obstacles come their way. Great leaders are always striving to know more and will seek input and advise from the people they lead. They surround themselves with people who have the skills, knowledge and experiences that they don’t have and it is these people that great leaders call on for advice and guidance.
“To make a decision, all you need is authority. To make a good decision, you also need knowledge, experience, and insight.” – Denise Moreland
5. Leaders Know They Can Not Do It Alone.
“High sentiments always win in the end, The leaders who offer blood, toil, tears and sweat always get more out of their followers than those who offer safety and a good time. When it comes to the pinch, human beings are heroic.” – George Orwell
Leaders only become successful through the support of others. Leaders take people with them. To gain the respect, trust and loyalty of people, leaders connect with people and are great relationship builders. If you are leading a team and you want them to perform at their best, then you to have to perform at your best. Nobody likes a leader who doesn’t walk with their people.
A great leader looks to produce other leaders and sees the potential for leadership in others.
“A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves.” – Eleanor Roosevelt
6. Leaders Are Excellent Communicators
“Great communication depends on two simple skills—context, which attunes a leader to the same frequency as his or her audience, and delivery, which allows a leader to phrase messages in a language the audience can understand.” – John Maxwell
Leaders motivate and inspire people through good communication. Leaders also understand that communication is a two way process and they will always seek feedback and clarification from people to ensure that everyone understands what is being communicated and what the leader is asking of them. This two way process of communication also allows people to feel that they have been heard and their contribution is of value to the overall goal.
“Ninety percent of leadership is the ability to communicate something people want.” – Dianne Feinstein
7. Leaders Are Not Afraid of Commitment
“People do not follow uncommitted leaders. Commitment can be displayed in a full range of matters to include the work hours you choose to maintain, how you work to improve your abilities, or what you do for your fellow workers at personal sacrifice.” – Stephen Gregg
Leaders understand that success is a process and that reaching the vision and achieving the goals doesn’t happen over night. It takes time and it involves a lot of work determination and commitment to keep going. If a leader is not committed to the vision then why would the rest of the team be? It is the leaders level of commitment that influences and impacts on a team’s motivation, determination and commitment. A leader who demonstrates commitment to the vision creates and builds trust within the team. The team are therefore more willing and more committed to go that extra mile, to become top performers and exceed expectations because they trust and are inspired by their leader.
A leader who is not afraid of commitment is also not afraid to change the course of direction, if it is not going to plan. They will be looking ahead and reading the signs and will be ready to map out another course of direction for the team to follow.
It seems a bit overwhelming when you read this list of seven key things that contribute to being a great leader. I know you are thinking can I really be a great leader? The answer is YES YOU CAN! As a first time leader you have the potential to be a great leader as long as you are informed and know what it is that you need to do to be the “best leader you can be”.Advertising
Take these seven leadership qualities to heart and use them as the foundation blocks from which you can launch yourself from being a First Time Leader to becoming A Great Leader.
“Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspiration—of oneself and of others. Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.” – Lance Secretan
Last Updated on July 16, 2019
6 Effective Ways to Enhance Your Problem Solving Skills
Have you ever thought of yourself as a problem solver? I’m guessing not. But in reality, we are constantly solving problems. And the better our problem solving skills are, the easier our lives are.
Problems arise in many shapes and forms. They can be mundane, everyday problems, or larger more complex problems:
What to have for dinner tonight?
Which route to take to work?
How to fix a project that’s running behind schedule?
How to change from an uninspiring job to a career you’re really passionate about?
Every day, you’ll be faced with at least one problem to solve. But it gets easier when you realize that problems are simply choices. There’s nothing ‘scary’ about them other than having to make a decision.
No matter what job you’re in, where you live, who your partner is, how many friends you have, you will be judged on your ability to solve problems. Because problems equal hassles for everyone concerned. And people don’t like hassle. So the more problems you can solve, the less hassle all-round, the happier people are with you. Everyone wins.
Why Are Problem Solving Skills Important?
Problem is something hard to understand or accomplish or deal with. It can be a task, a situation, or even a person. Problem solving involves methods and skills to find the best solutions to problems.
Problem solving is important because we all have decisions to make, and questions to answer in our lives. Amazing people like Eleanor Roosevelt, Steve Jobs, Mahatma Gandhi and Martin Luther King Jr., are all great problems solvers. Good parents, teachers, doctors and waiters all have to be good at solving different sort of problems as well.
Problem solving skills are for our everyday lives.
How to Enhance Problem Solving Skills
Most people believe that you have to be very intelligent in order to be a good problem solver, but that’s not true.
You don’t have to be super smart to be a problem solver, you just need practice.
When you understand the different steps to solve a problem, you’ll be able to come up with great solutions.
1. Focus on the Solution, Not the Problem
Neuroscientists have proven that your brain cannot find solutions if you focus on the problem. This is because when you focus on the problem, you’re effectively feeding ‘negativity,’ which in turn activates negative emotions in the brain. These emotions block potential solutions.
I’m not saying you should ‘ignore the problem,’ instead, try to remain calm. It helps to first, acknowledge the problem; and then, move your focus to a solution-oriented mindset where you keep fixed on what the ‘answer’ could be, rather than lingering on ‘what went wrong’ and ‘who’s fault it is’.
2. Adapt 5 Whys to Clearly Define the Problem
5 Whys is a problem solving framework to help you get to the root of a problem.
By repeatedly asking the question “why” on a problem, you can dig into the root cause of a problem, and that’s how you can find the best solution to tackle the root problem once and for all. And it can go deeper than just asking why for five times.
If the problem is “always late to work”…
- Why am I late to work?
I always click the snooze button and just want to go on sleeping.
- Why do I want to go on sleeping?
I feel so tired in the morning.
- Why do I feel tired in the morning?
I slept late the night before, that’s why.
- Why did I sleep late?
I wasn’t sleepy after drinking coffee, and I just kept scrolling my Facebook feed and somehow I couldn’t stop.
- Why did I drink coffee?
Because I was too sleepy at work in the afternoon, not having enough sleep the night before.
So there you see, if you didn’t try to dig out the root of the problem, you may just set a few more alarms and have it beep every five minutes in the morning. But in fact, the problem you need to solve is to quit Facebook surfing endlessly at night so you’ll feel more energetic in the day time, and you won’t even need coffee.
3. Simplify Things
As human beings, we have a tendency to make things more complicated than they need to be! Try simplifying your problem by generalizing it.
Remove all the details and go back to the basics. Try looking for a really easy, obvious solution – you might be surprised at the results! And we all know that it’s often the simple things that are the most productive.
4. List out as Many Solutions as Possible
Try to come up with ‘ALL POSSIBLE SOLUTIONS’ – even if they seem ridiculous at first. It’s important you keep an open mind to boost creative thinking, which can trigger potential solutions.
Coming from 10 years in the corporate advertising industry, it is drummed into you that ‘No idea is a bad idea’ and this aids creative thinking in brainstorms and other problem-solving techniques.
Whatever you do, do not ridicule yourself for coming up with ‘stupid solutions’ as it’s often the crazy ideas that trigger other more viable solutions.
5. Think Laterally
Change the ‘direction’ of your thoughts by thinking laterally. Pay attention to the saying,
‘You cannot dig a hole in a different place by digging it deeper.”
Try to change your approach and look at things in a new way. You can try flipping your objective around and looking for a solution that is the polar opposite!
Even if it feels silly, a fresh and unique approach usually stimulates a fresh solution.
6. Use Language That Creates Possibility
Lead your thinking with phrases like ‘what if…’ and ‘imagine if…’ These terms open up our brains to think creatively and encourage solutions.
Avoid closed, negative language such as ‘I don’t think…’ or ‘But this is not right…’.
The Bottom Line
There’s nothing scary about a problem when you start to adapt my advice.
Try not to view problems as ‘scary’ things! If you think about what a problem really is, it’s really just feedback on your current situation.
Every problem is telling you that something is not currently working and that you need to find a new way around it.
So try to approach problems neutrally – without any judgment. Practice focusing on defining a problem, keep calm and not to make things too complicated.
More About Problem Solving
- How to Solve Any Problem Efficiently with 5 Whys (Step-By-Step Guide)
- 30 Tips to Rejuvenate Your Creativity
- The Power of Deep Thinking: Essence of Creativity
Featured photo credit: Unsplash via unsplash.com
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