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7 Things I Wish I’d Known When I Was A First-Time Leader

7 Things I Wish I’d Known When I Was A First-Time Leader

“Leadership is hard to define and good leadership even harder. But if you can get people to follow you to the ends of the earth, you are a great leader.” – Indra Nooyi

Leadership is a tough thing to do and as a first time leader in my late 20’s I honestly had no idea about leadership, let alone know what it meant to be a leader. I was a Deputy Principal at an all girls secondary school with significant leadership responsibilities. I didn’t  even know there was a difference being a leader and a manager.

I don’t think I was an appalling leader and that people despised me (well some may have),but I was definitely not an effective leader. I didn’t motivate or encourage people. I essentially told people what to do.

My leadership style was based on my personality and teaching experience – in that I was able to control a crowd and could tell people what to do with confidence and control. The teaching staff and students did what I told them to do and that was how I measured how successful I was in my leadership role! Even as I write this I am squirming and feel very uncomfortable at my lack of insight and plain ignorance on leadership and what it took for me be a successful and effective leader.

“Leadership is an opportunity to serve. It is not a trumpet call to self-importance.” – J Donald Walters

To be completely truthful the quote from J. Donald Walters describes so perfectly what leadership really meant to me, not that I would have admitted it at the time.  To me, leadership was about feeding my ego and sense of self importance. There was no consideration by me as to whether I would make a good leader.  I took on the role because it made me feel important and I got paid more money! There I have said it!

I didn’t enjoy my time in the leadership role. I found it frustrating, time consuming, demanding and restrictive. I was not ready to be a leader and I had taken on the leadership role too soon. I only lasted a year as the Deputy Principal and it was a miserable year for me. I had gone from loving teaching to hating it. I was demotivated and desperately wanted to leave, which I eventually did at the end of the year.

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My experience as a Deputy Principal left me with very little confidence about my leadership abilities. In fact for a long time I avoided accepting positions with any leadership role or responsibilities because I didn’t believe I had great leadership potential.

Now with the benefit of hindsight I look back at my younger self and if I had known these seven things about leadership, it would have saved me a lot of grief. I would have been so better prepared, far more effective and much happier in my leadership role.

1. Leaders Are Courageous

“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” – Winston Churchill

Leaders are not afraid to face the messy moments and will face up to their mistakes. They are prepared to be vulnerable and they know they don’t have all the answers. They are agents of change and they are future-oriented thinkersdedicated to doing what ever it takes to get there.

Leaders are risk takers and they take risks from a place of strength – in that they are thorough in their preparation, are are willing to step out with confidence, understanding what is at stake. Leaders have the courage to make the tough decisions, to change direction and to deliver the bad news when people don’t want to hear it. Leaders also need courage to be innovative and creative.

2. Leaders Know Who They Are.

“Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.” – Peter F. Drucker

Leaders know their self worth, understand their own emotions and recognise the impact on self and others.  Leaders manage energy within themselves and in their relationships. Leaders know their blind spots and have the courage to look at themselves honestly.

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Leaders who know who they are, have a strong sense of personal leadership and it is this base of leadership that is the foundation from which great leaders operate. There has been a lot of academic research on leadership and many books have been published about these different types of leadership styles – transformational leadership, transactional leadership, situational leadership etc, however, leaders who have a strong sense of personal leadership lead from their own place of authenticity. They are Authentic Leaders.

“True leadership stems from individuality that is honestly and sometimes imperfectly expressed…. Leaders should strive for authenticity over perfection” – Sheryl Sandberg, “Lean In”

3. Leaders Know the Difference Between The Role Of A Leader & Manager

“Management is doing things right; leadership is doing the right things.” – Stephen Covey, “The 7 Habits of Highly Effective People”

I have included this because I believe that if I had understood the difference in the role of being a leader and a manager I probably would not have been so confused and frustrated when I was telling people to do some tasks and also at the same time trying to encourage them to be motivated about taking on the task. A leaders job is to inspire, encourage and create value. A manager’s role is to get things done – to organise and control a group of people to get tasks completed in order to accomplish a goal. Inspiration and  influence separate leaders from managers, not power and control.

I believe that you can be both, a great leader and a great manager, just as long as you are clear about which role you are undertaking as stated in the quote below from Stephen Covey.

“Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall” – Stephen R. Covey

4. Leaders Accept That They Always Learning

“Leadership and learning are indispensable to each other.” – John F. Kennedy

Leaders never stop learning. They are always growing and reaching to improve the way they lead. They take responsibility for their own failures and mistakes and will use these experiences to help them become even better leaders.

Leaders recognise that the more knowledge they have the more creative they can be. They know that the power of knowledge is one of the best ways to overcome what ever obstacles come their way. Great leaders are always striving to know more and will seek input and advise from the people they lead. They surround themselves with people who have the skills, knowledge and experiences that they don’t have and it is these people that great leaders call on for advice and guidance.

“To make a decision, all you need is authority. To make a good decision, you also need knowledge, experience, and insight.” – Denise Moreland

5. Leaders Know They Can Not Do It Alone.

“High sentiments always win in the end, The leaders who offer blood, toil, tears and sweat always get more out of their followers than those who offer safety and a good time. When it comes to the pinch, human beings are heroic.” – George Orwell

Leaders only become successful through the support of others. Leaders take people with them. To gain the respect, trust and loyalty of people, leaders connect with people and are great relationship builders. If you are leading a team and you want them to perform at their best, then you to have to perform at your best. Nobody likes a leader who doesn’t walk with their people.

A great leader looks to produce other leaders and sees the potential for leadership in others.

“A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves.” – Eleanor Roosevelt

6. Leaders Are Excellent Communicators

“Great communication depends on two simple skills—context, which attunes a leader to the same frequency as his or her audience, and delivery, which allows a leader to phrase messages in a language the audience can understand.” – John Maxwell

Leaders motivate and inspire people through good communication. Leaders also understand that communication is a two way process and they will always seek feedback and clarification from people to ensure that everyone understands what is being communicated and what the leader is asking of them. This two way process of communication also allows people to feel that they have been heard and their contribution is of value to the overall goal.

“Ninety percent of leadership is the ability to communicate something people want.” – Dianne Feinstein 

 7. Leaders Are Not Afraid of Commitment 

“People do not follow uncommitted leaders. Commitment can be displayed in a full range of matters to include the work hours you choose to maintain, how you work to improve your abilities, or what you do for your fellow workers at personal sacrifice.” – Stephen Gregg

Leaders understand that success is a process and that reaching the vision and achieving the goals doesn’t happen over night. It takes time and it involves a lot of work determination and commitment to keep going. If a leader is not committed to the vision then why would the rest of the team be? It is the leaders level of commitment that influences and impacts on a team’s motivation, determination and commitment. A leader who demonstrates commitment to the vision creates and builds trust within the team. The team are therefore more willing and more committed to go that extra mile, to become top performers and exceed expectations because they trust and are inspired by their leader.

A leader who is not afraid of commitment is also not afraid to change the course of direction, if it is not going to plan. They will be looking ahead and reading the signs and will be ready to map out another course of direction for the team to follow.

It seems a bit overwhelming when you read this list of seven key things that contribute to being a great leader. I know you are thinking can I really be a great leader? The answer is YES YOU CAN! As a first time leader you have the potential to be  a great leader as long as you are informed and know what it is that you need to do to be the “best leader you can be”.

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Take these seven leadership qualities to heart and use them as the foundation blocks from which you can launch yourself from being a First Time Leader to becoming A Great Leader.

“Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspiration—of oneself and of others. Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.” – Lance Secretan

More by this author

Kathryn Sandford

Career Resilience Coach passionate about supporting others to grow and thrive in a complex world.

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Last Updated on November 5, 2019

5 Learning Management Systems (LMS) for Effective Learning

5 Learning Management Systems (LMS) for Effective Learning

Businesses rely on talent to generate and sell value. Without skilled people to create its products, manage its operations and execute its strategies, a business would inevitably fizzle out of the game and leave better-staffed competitors to take the field.

This is the reason why ambitious companies go great lengths to attract top talent,[1] shelling out millions of dollars in the process and bending traditional work policies just to bring highly skilled but demanding candidates into the fold.

Clearly, the contours of business are changing. But so are the demographics of work.

Millennials have become the dominant generation in the job market in terms of population, and some have already transitioned into leadership roles. Most millennials consider opportunity to learn and grow more important than overall compensation.[2]

Companies also today expect employees to come equipped with razor sharp business acumen.[3] Unfortunately, there is an alarming discrepancy between the actual skills businesses need and those currently possessed by job candidates.

To stay in the game, employers need to continually upgrade their training and skills development strategies to cover the entire employee lifecycle.

What are Learning Management Systems (LMS)?

Learning management systems are software-based solutions for authoring, presenting, consuming, storing, and tracking educational content and training materials. These systems aim to centralize all instructional content (e.g., lessons, training modules, instructional videos, presentation slides, worksheets, online quizzes, ebooks, takeaway notes, etc.) in one place.

LMS enable instructors to design and deliver learning experiences to students, with the added capability of evaluating the effectiveness of the instructional materials and grading the learning progress of students.

On the other side of the equation, learners use LMS to develop skills and acquire new knowledge virtually anytime and anywhere via the different channels and content formats made possible by digital technology.

Over the years, a wide range of features and technologies have been integrated into learning management systems to help enhance the experience of training designers, instructors, and learners. These include cloud and mobile technology, artificial intelligence, responsive design, scheduling, gamification, data analytics, and interoperability with other applications.

5 Best All-Purpose Learning Management Systems

There are dozens of LMS vendors catering to the general market or to specific segments such as K-12 learning, higher education, and corporate training.

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With so many options available, selecting the right LMS solution for your needs can be complicated and costly, especially when you end up adopting a platform that doesn’t exactly match your goals or requirements.

Short of conducting a comprehensive audit of your needs and finalizing a learning roadmap, the safest bet would be to adopt full-featured but affordable LMS solutions.

Based on user reviews, here are the 5 best LMS to help people gain knowledge, build skills, and achieve mastery:

1. Canvas Network

Launched by Instructure as an open source software in 2011, Canvas is an end-to-end cloud-based service originally engineered for the education sector.

Widely adopted for K-12 and Higher Ed learning, Canvas can be repurposed for anything that involves an instructor, a subject matter, and a student.

Used around the world by people of all ages and organizations of all types, Canvas arguably has the largest learning and support community in its class. It works on desktop computers, tablets and mobile phones.

To get a glimpse of the platform’s fresh interfaces, you can visit the Canvas Network, a learning community that provides educational and instructional materials created by colleges, universities, corporate businesses, independent course developers, and other knowledge-sharing entities around the world.

Hosting hundreds of interesting topics from data science to horticulture, the learning network also serves as evidence to the scope, capabilities, and popularity of the Canvas LMS platform.

Canvas is hosted on Amazon Web Services (AWS) infrastructure, which enhances the platform’s reliability, speed, scalability, and overall online performance.

Additionally, platform adopters enjoy a low-risk environment since cloud-based solutions require no hard stops for version updates, upgrades, or system migrations.

The Canvas website does not show a price matrix but says the service adopts a simple formula for computing fees: a one-time implementation fee and an annual subscription fee based on total number of users. It also promises free basic services for teachers who want to use the platform.

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In addition to Canvas, Instructure also offers Bridge (an LMS designed for corporate environments), Arc (a video platform for online learning), and Gauge (an assessment management system).

Check out this video if you want to learn more about Canvas Network:

2. Google Classroom

This free service from Google aims to improve the teaching and learning process using cloud technology, web apps, workflow simplification, and seamless communication between students and instructors.

Using Classroom, educators can easily create and schedule classes, distribute assignments, send feedback, and grade quizzes all in one place. By streamlining processes, Classroom helps teachers save time and organize classes more effectively. Both students and teachers can also work using any device anytime and anywhere.

Classroom works perfectly with other Google tools, having been launched initially as part of Google’s G Suite for Education. This LMS solution taps Google Drive for content storage and distribution, as well as Google Docs, Sheets, and Slides for the creation and sharing of instructional materials. Meanwhile it integrates Google Calendar for scheduling and Gmail for communication.

With G Suite, other communication channels such as chat messaging, video conferencing, and a dedicated website are enabled.

Easy to set up and manage, Google Classroom is free to use. One of my very first courses was actually hosted on Google Classroom.

Going beyond the classroom environment, Google offers G Suite Enterprise for Education for large institutions. This suite provides enhanced search and analytics capabilities as well as advanced tools for enterprise communications.

3. Moodle (Modular Object-Oriented Dynamic Learning Environment)

If budget and capability equally top your list of LMS adoption criteria, then Moodle might just fit the bill. Which is to say there’s none (i.e., bill).

Moodle is a free and open-source learning solution for distance education, workplace training, flipped classrooms, and other pedagogical environments.

It is also a full-featured LMS supported by a robust community and a thriving developer ecosystem. Not surprisingly, Moodle is used in more than 15 million courses by more than 130 million users in 230+ countries.

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Among other things, Moodle enables administrators and educators to create a dynamic and dedicated website to host organic, easily accessible, and highly customizable courses that can be experienced on desktops and mobile devices anytime and anywhere.

Moodle provides a personalized and intuitive dashboard as well as a host of collaboration tools for content designers, teachers, and learners. A universal calendar, an efficient file management system, an automatic notification system, multimedia integration, and a progress tracking tool all come with the package.

Check out this video if you want to learn more about Moodle:

4. Absorb

This platform recently bagged PC Magazine’s Editors’ Choice Award for Best LMS.

Co-designed and built by former course authors, Absorb takes learning experience to the next level. This turnkey LMS solution is responsive, full-featured, and highly customizable for maximum impact.

Course developers can orchestrate a wide range of experiences depending on audience or learning situation. In addition to surveys, polls, and e-commerce integration, Absorb supports formal online learning and certifications standards such as AICC, SCORM, and Tin Can.

The user interface can also be modified to match the learner’s location, group, or department, allowing for a different look and feel for customers, channel partners, management trainees, and newly hired employees.

Absorb supports all personal computing devices from desktops to mobile phones. There are also native or hybrid apps for iOS and Android.

The only possible drawback to the platform’s powerful feature set is its pricing. The service reportedly implements a flat, one-time setup fee depending on your business and training requirements. According to the site, any plan comes with a dedicated success team for your account.

Although small companies are welcome to try, midsize to enterprise-scale organizations are probably the best segment to readily adopt this LMS solution.

Take a look at some examples of Absorb in this video:

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5. Watershed Collaborative

Created by a group of educators, this nonprofit rethinks the priorities of an LMS, asserting that too many systems miss the most essential elements of what makes learning stick. They promise a better user experience – emphasizing Learning before Management and System.

Watershed aims to support an inquiry-based learning experience through an integrated mix of online and in-person learning strategies and interactions designed expressly for teams – including collaboration, reflection, and dialogue.

While Watershed was founded initially to serve the K-12 education market, the company has since expanded its scope to cater to all types of teachers and learners with its video-rich, state-of-the-art platform.

If you’re a mission-driven educator, content creator, institution, or business, this LMS may be the one for you.

Watershed specializes in assisting you with the instructional design of courses and provides content production services to ensure top-quality video assets with lasting value. Their LMS makes it easy for course creators to continuously update and tailor content to support small and large groups, while ensuring the technology and instructional strategy supports communities of learners.

Pricing varies based on products and services, but revenues support the nonprofit’s ability to make its platform and courses available at little or no cost for high-need educators and educational settings.

Honorable Mentions

There are dozens of LMS vendors in this growing market and the brands included in foregoing list are by no means the only viable options for companies or learning institutions looking to upgrade their learning infrastructure.

Many other excellent services are worth checking out. These include:

  1. Docebo is an LMS designed for hyper-engaging students, employees, customers, and other learners. The system helps organizations identify and resolve competency gaps with strategic learning interventions.
  2. Cornerstone OnDemand is a talent, training, and performance management solution offered as an SaaS (Software-as-a-Service). This service enables learners to create personalized playlists of instructional content.
  3. Lessonly is an LMS solution that makes it easier to recall and reinforce whatever skills or knowledge you have learned through quizzes, coaching, and constant practice.
  4. Skillsoft is an online training and corporate learning platform developed by a two-decade old and billion-dollar company with the same name.
  5. D2L BrightSpace is a learning management system that has all the basics for delivering excellent, rich-media experiences for classroom or workplace training.

Conclusion

There are many ways to learn but some are more effective and meaningful than others. Whether you are a teacher looking to enhance classroom learning or an HR manager creating a long-term talent development plan for employees, the key to impactful learning is to understand and bridge the needs of learners, the goals of your institution, and the actual capabilities of the learning tools you are considering.

Note that using multiple LMS platforms is possible although not recommended. On the other hand, adopting other learning solutions beyond LMS (such as podcasts, mentoring, and onsite in-person workshops) may significantly improve learning outcomes. Always go for products and plugins that seamlessly integrate into your core LMS tool.

Featured photo credit: Unsplash via unsplash.com

Reference

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