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10 Thinking Mistakes You’re Probably Making

10 Thinking Mistakes You’re Probably Making

Our thoughts help us direct our lives: what we should do next, what to say to that person, whether we should change jobs or go on a diet, etc. But what if our thoughts are plainly… wrong? What if they are misguided and lead us to reach the wrong conclusions and make the wrong decisions?

Here are 10 thinking mistakes you might be making… and how to avoid them.

1. Not understanding the Confirmation Bias.

We like to think we are rational, yet we are not. In order to make sense of all the information we get every day, our mind employs filters. And guess what? We make those filters according to our beliefs. That’s known in psychology as the confirmation bias.

If you think you will never, ever, be an achiever, then you will never be one. You will most probably not even try. But even if you do, the moment you see an obstacle… ahhh you knew you couldn’t make this happen!

At the same time, if you think you have what it takes to be successful, guess what? You will have what it takes! Every obstacle that comes in—pheww. Piece of cake. You have what it takes, right? Even if you fail, who cares? Failure just happens to everyone. You have what it takes.

Whether you like it or not, the confirmation bias is affecting you right now. We are wired to be biased. Use it to your advantage :)

2. Thinking that this ONE thing will solve everything.

Your friend Jill lost 20 pounds! Wow. She took a strange pill to help her. You need to get your hands on this pill too! This pill is what made her succeed and you want that too!

What you don’t know—or don’t care to know—is that Jill also changed her diet along with taking that pill.
You cannot really know whether it was the pill or the diet or both that helped Jill lose weight. You can only guess, yet it’s easy to believe it was this ONE thing that led to success. It was the pill. That’s the attribution bias.

And that’s why people ask:

“What’s the ONE thing I need to do to get my business succeed?”

“What’s the ONE exercise I need to do to get toned abs?”

There are multiple keys to success and it’s rarely one thing, or a shortcut, that makes or breaks our success.

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3. Getting pleasure in the current moment—leaving pain for later.

It’s just easy to be lazy.

Let’s do what works for now, and forget about the long-term, shall we? Among others, that’s the recipe of every incompetent government in the world!

That’s exactly how quick fixes and shortcuts blossom. And that’s known as the current moment bias.

4. Confusing correlation and causation.

Tons of studies correlate obesity with a number of diseases and risk factors. Yet, that doesn’t mean that obesity causes those diseases. It only means that people who happen to be obese, might have a higher chance of developing these diseases.

Here’s an example: one person might be obese, but fit. They run, they lift, the are on the move.

Another person might be obese and sedentary.

Maybe most obese people are also sedentary.

And that’s how obesity is linked to several diseases.

Maybe it’s being sedentary that’s the problem, not the weight itself. Who knows, really?

That’s exactly how fat people may show better lab results than thin people.

And if that wasn’t clear enough, check this graph out. Would it be fair to say that Internet Explorer…kills?

thinking mistakes
    Would it be fair to say that Internet Explorer kills just because of this correlation?

     

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    5. You are beautiful, so you must be smart too.

    Did you know that people have a tendency to rate attractive individuals more favorably for their personality traits or characteristics than those who are less attractive? Yup, appearance matters.

    Because you are more beautiful you might come across as more reliable, smart, skilled, and having all sorts of good qualities. That’s known as the Halo Effect.

    6. Predicting the future according to how things feel like right now.

    We are mostly terrible at projecting the future, especially when we are in an emotional situation. We just cannot think straight. Just think of the last time you went to the supermarket and felt hungry. Didn’t you feel you NEEDED all the unhealthy food in front of you?

    Maybe the day after, when you were no longer hungry, you were just stuck with cookies and chips in your cabinet, but no longer feel like devouring them all. Yet, in the supermarket the previous day, you really felt you needed to load up.

    That’s the projection bias and it occurs despite the fact that we have plenty of experience with the undesirable consequences.

    And that’s why next time you go the supermarket hungry, you will still load up on less-than-healthy food.

    7. Being a realist.

    Being a realist must be good for us, right?

    Well, it depends.

    In my course Exercise Bliss, where people who lack exercise motivation learn how to make exercise a daily habit, we all do one thinking exercise.

    Say you are unfit.

    “I’m so unfit”, you think. That’s true. However, you could also think:

    “I’m currently unfit, but I’m taking steps that lead me to higher and higher fitness levels”

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    Both statements are true. The difference is that the first one is discouraging, and increases your chance of quitting exercise, while the second one is encouraging.

    So next time your are being a realist, ask yourself, whether the way you think is serving you, or whether it takes you further away from your goals.

    8. Feeling like we have to fix everything right now.

    Maybe you need to make an extra $1000/month. Or, maybe you want to lose 20 pounds. You want it NOW. You feel you need to make some type of change that would get you the money, or get rid of your extra weight, immediately. So instead of thinking: How can I make $10 more today or this week?, you’re thinking: How can I make $1000 more this month?

    I’m not saying you shouldn’t ask yourself how to get to $1000/month this month, but you don’t have to start from your end goal.

    Getting $10 more this week, or $100 more this month is easier than getting to $1000.

    Then, next month you can increase your number.

    Similarly, you don’t have to lose all the weight this month. You can lose a little this month, and then a little more next month, etc.

    The rush you feel to fix everything immediately only stresses you out, and it’s possible that it’s getting in your way and doesn’t let you move forward. Next time you make this thinking mistake, tell yourself you don’t have to start with the end goal right away. You can work your way towards it.

    9. Believing gurus without understanding them.

    I recently read a fascinating story that explains how different pieces of advice may all be correct. It’s from the Distilled Thinking blog: Here it is:

    “So basically, there are these 5 blind men and they’re all put into a room with an elephant. Don’t ask me why.”

    “But these blind men are all asked to describe the elephant.”

    “The first blind man grabs the elephant’s tail and says, ‘Elephants are thin and long with a tuft of fur at one end.’”

    The audience laughs at this a little bit.

    “Obviously, as far as elephants go that’s not a very good description. But it is actually true. It’s just only true for a certain part of an elephant.”

    “The next blind man gets ahold of the elephant’s trunk and says, ‘Elephants are thick cylinders with two holes at one end.’”

    “Now, this blind guy is right too. But he’s only right in the same way as the first blind guy who held the elephant’s tail.”

    “And so the story goes on with each blind man touching one portion of the elephant or other and each providing his own description of what this thing we call an ‘elephant’ is. The fun part of the story is that these guys are all telling the truth and they’re all right but they’re only right within a certain context.”

    “Business advice is similar. Everyone is totally blind, feeling around in the dark, trying to succeed at building this thing we call a ‘business’. And everyone who has war stories about entrepreneurship is telling the truth. The problem is, that no one has perfect insight and no one knows the whole picture. No one can possibly touch the entire ‘elephant’ of business.”

    Next time you take advice from someone, guru or not, don’t take it at face value. Ask yourself, where is that person coming from? What’s their context?

    10. Confusing your thoughts with you.

    If you find yourself, e.g., being jealous, then that doesn’t mean you are a bad person. It might actually mean you want to do exactly what that other person does, but you are not already doing it!

    Have you noticed you think happy thoughts when you are happy, but negative thoughts when you are tired or sad? You are the same person, it’s your feeling state that brings in different thoughts.

    Thoughts are just thoughts. They come in and they go out. It’s your decision what thoughts you’ll keep, and what thoughts you’ll let go of. But most importantly: These thoughts are not YOU.

    So what thinking mistakes are you making? What are you going to do to make less thinking mistakes today?

     

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    Internet Explorer graph credit: http://chrisblattman.com/2013/05/24/correlation-versus-causation-in-a-single-graph/

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    Maria Brilaki

    Maria helps people create habits that stick not just for a month or two but for years and decades.

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    Last Updated on January 6, 2021

    14 Ideas on How to Measure Productivity to Make Progress

    14 Ideas on How to Measure Productivity to Make Progress

    Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

    In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

    For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

    For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

    Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

    Knowing this information we can now better determine what course of action to take with salesperson #1.

    Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

    How to Measure Productivity With Management Techniques

    Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

    1. Identify Long and Short-Term Goals

    Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

    For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

    2. Break Down Goals Into Smaller Weekly Objectives

    Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

    Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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    Productivity = number of new customers ÷ number of sales calls made

    3. Create a System

    Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

    This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

    You can do the same thing and just adapt it to your business.

    Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

    Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

    4. Evaluate, Evaluate, Evaluate!

    We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

    If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

    Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

    Just remember that you and your management style contribute directly to your employees’ productivity.

    5. Use a Ratings Scale

    Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

    Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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    It’s also a good way to track long-term progress and growth in areas that need improvement.

    6. Hire “Mystery Shoppers”

    This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

    You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

    You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

    7. Offer Feedback Forms

    Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

    First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

    Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

    You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

    8. Track Cost Effectiveness

    This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

    Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

    Having this information is very useful in forecasting expenses and estimating budgets.

    9. Use Self-Evaluations

    Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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    Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

    10. Monitor Time Management

    This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

    Time Management Tips to Improve Productivity

      The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

      While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

      11. Analyze New Customer Acquisition

      We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

      Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

      For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

      Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

      Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

      From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

      12. Utilize Peer Feedback

      This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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      Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

      Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

      It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

      13. Encourage Innovation and Don’t Penalize Failure

      When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

      Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

      Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

      14. Use an External Evaluator

      Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

      They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

      While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

      Final Thoughts

      These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

      The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

      The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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      Featured photo credit: William Iven via unsplash.com

      Reference

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