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10 Sales Skills Everyone Should Master To Be Successful

10 Sales Skills Everyone Should Master To Be Successful

What comes into your mind when hearing words ‘sales skills’? Some people connect these words with manipulation, chasing people on the streets and being able to talk like a machine gun. These images are just the opposite of what good sales skills are all about.

The fact is that mastering sales skills is an essential part of being successful in any area of your life: as an artist or as a computer programmer, at your office when you present a new idea to your colleagues, as a business owner or even when planning a new holiday destination with your family. If you look at sales skills from the right angle, your success is on the way!

To start with: we all have practiced some good sales skills (and not even thinking about them!) at one time in our life. Remember when you were a kid. How many ways have you invented to persuade your parents to buy you ice-cream? Or in your teens, you met a girl or a boy of your dreams. What have you done? You tried to convince her or him that your love is a true one and that you are the best choice for her or him. And (hopefully) you meant it from all your heart.

So, we are all born with some good sales skills! To help you out to be even more successful in any area of your life, here are 10 sales skills which can improve your daily life.

1. Be a good listener

Contrary to popular opinion people with good sales skills listen very carefully. They know that we have two ears and only one mouth, so that there is a good reason to listen more than talk.

When listening, be an active listener, be interested in what people have to say. When you propose an idea at your job or in your family, listen carefully what objectives people around you have. Only then, you will be able to find the right answers for them and be successful in promoting your idea.

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2. Find a way to connect

Successful salespeople are masters in connecting with other people.

The next time you talk to a person observe the way he or she talks. If the person speaks slowly, you should slow down your speech, too. Why? Because similarities connect people.

Find out what the person likes, what hobbies they have. Does the person have a dog? If you have a dog, too then there is plenty to talk about and the connection just gets stronger.

3. Think of giving value first

If you want to empower your life with good sales skills don’t think of selling. Think of giving value first and the money or success will be a by-product. We all like people who bring value to our lives and dislike people who just want to sell.

Be resourceful, make suggestions for improving the workflow at your office or your business, try to find ways to improve other people’s lives and you will become successful.

4. Be passionate

Sales people or business owners who are passionate about their products or what they do don’t even think that much about their sales skills. They simply do it because they think it is right. When shareholders tried to press on Tim Cook, Apple’s CEO for greater profits, he simply replied:

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”I don’t even care about ROI (Return On Investment). We, here at Apple do it in the way we do simply because we think it is right and good!”

Find your passion, find what you like to do, (think of what you would do even if you are not paid for it) and your passion will drive you through every obstacle on the way to your success.

5. Picture your end result

Successful salespeople always see their customers being fully satisfied with the service they offer. They see how grateful people are after buying their products. They see the end results even before they start selling. They always have these images in their minds.

Make a habit to picture the end result for everything you want in your life. Even when you don’t have the slightest idea how you are going to make it, visualize your end result. Picture yourself driving your new car, sipping a nice, tasty coffee on a balcony of your new apartment or signing a new contract in your office as a successful business owner. Having the image of your desired thing always in your mind will help you to find ways you can’t see right now.

6. Don’t take it personally

One of the hardest sales skills to learn is how to deal with rejections. Jean Paul DeJoria, the co-founder of Jean Mitchel Systems and founder of Patron Tequila said:

“When 100 doors are slammed in your face, go to the door number 101 and be just as enthusiastic as you were at the beginning.”

How to do that? Just don’t take a rejection personally and go on. If some people say “no” to your idea or proposal, they are maybe just not prepared for it, right now. But don’t allow this to doubt in yourself. Believe in yourself and find people who will support your ideas.

You have to remember that successful people do things unsuccessful people try to avoid in any possible way.

7. Find out what people really need

Even if you have exceptional sales skills, you would have hard times selling a bottle of water someone in the nice Alpine village. But offer this same bottle of water to a thirsty group of tourists lost in the middle of a Sahara desert, you really shouldn’t have any struggle.

Take time and find out what people need in your town or anywhere in the world (thanks to the Internet you can offer your solutions just anywhere). For example, if you are a yoga teacher, there are many people who have backache problems because they sit for long hours so try to think of how to offer your service in their offices, when they have a break. There are many people who want to learn marketing skills and you might already have these skills. So look around for the needs first and then figure out ways for solutions.

8. Keep eye contact

Keeping eye contact is one of those tiny, small but very important sales skills which show a prospect you really care about him or her. Successful people know that avoiding eye contact is a sign of insecurity or unappreciation.

The next time you speak with your boss or your customer look calmly in their eyes (just don’t stare at them like you are in trance) because with natural eye contact, even when you don’t talk you are silently telling: “I listen to you and I care for you.”

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9. Do the best follow up

One of the most efficient sales skills for bringing referrals in is a great follow-up. How good would you feel if you enroll in a fitness program and the next day a fitness instructor calls you asking how you feel after your first workout day? People who do great follow-ups know they can win customers for life.

So, if you want to be successful make sure you take great care for people around you. If you helped someone at your office with a problem a week ago, ask him how he is doing now, what his progress is. If you own a business, pick up the phone today and ask your customers how they are doing with your product.

10. People buy you first

Even if you master all the selling skills in this planet if you don’t have a good, caring personality, nothing will really work. You have to remember that people buy you first and only then your products, which means that they have to trust and like you first.

Work regularly on yourself, read motivational books every day, watch videos on YouTube which motivate you. In this way, you will become a strong personality which is the great foundation for your success.

Mastering sales skills is basically the art of mastering relationships with people around you. To be successful in your life, work every day on slight improvements on every of these sales skills, and the compound effect of slight improvements will be shown in the better quality of your life very soon.

Featured photo credit: retro girl wearing sunglasses with lemonade stand via shutterstock.com

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Last Updated on September 17, 2018

How to Stop Multitasking and Become Way More Productive

How to Stop Multitasking and Become Way More Productive

Today we are expected to work in highly disruptive environments. We sit down at our desks, turn on our computer and immediately we are hit with hundreds of emails all vying for our attention.

Our phones are beeping and pinging with new alerts to messages, likes and comments and our colleagues are complaining about the latest company initiative is designed to get us to do more work and spend less time at home.

All these distractions result in us multitasking where our attention is switching between one crisis and the next.

Multitasking is a problem. But how to stop multitasking?

How bad really is multitasking?

It dilutes your focus and attention so even the easiest of tasks become much harder and take longer to complete.

Studies have shown that while you think you are multitasking, you are in fact task switching, which means your attention is switching between two or more pieces of work and that depletes the energy resources you have to do your work.

This is why, even though you may have done little to no physical activity, you arrive home at the end of the day feeling exhausted and not in the mood to do anything.

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We know it is not a good way to get quality work done, but the demands for out attention persist and rather than reduce, are likely to increase as the years go by.

So what to do about it?

Ways to stop multitasking and increase productivity

Now, forget about how to multitask!

Here are a few strategies on how to stop multitasking so you can get better quality and more work done in the time you have each working day:

1. Get enough rest

When you are tired, your brain has less strength to resist even the tiniest attention seeker. This is why when you find your mind wandering, it is a sign your brain is tired and time to take a break.

This does not just mean taking breaks throughout the day, it also means making sure you get enough sleep every day.

When you are well rested and take short regular breaks throughout the day your brain is fully refuelled and ready to focus in on the work that is important.

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2. Plan your day

When you don’t have a plan for the day, the day will create a plan for you. When you allow outside influences to take control of your day, it is very hard not to be dragged off in all directions.

When you have a plan for the day, when you arrive at work your brain knows exactly what it is you want to accomplish and will subconsciously have prepared itself for a sustained period of focused work.

Your resistance to distractions and other work will be high and you will focus much better on the work that needs doing.

3. Remove everything from your desk and screen except for the work you are doing

I learned this one a long time ago. In my previous work, I worked in a law office and I had case files to deal with. If I had more than one case file on my desk at any one time, I would find my eyes wandering over the other case files on my desk when I had something difficult to do.

I was looking for something easier. This meant often I was working on three or four cases at one time and that always led to mistakes and slower completion.

Now when I am working on something, I am in full-screen mode where all I can see is the work I am working on right now.

4. When at your desk, do work

We are creatures of habit. If we do our online shopping and news reading at our desks as well as our work, we will always have the temptation to be doing stuff that we should not be doing at that moment.

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Do your online shopping from another place—your home or from your phone when you are having a break—and only do your work when at your desk. This conditions your brain to focus in on your work and not other distractions.

5. Learn to say no

Whenever you hear the phrase “learn to say no,” it does not mean going about being rude to everyone. What it does mean is delay saying yes.

Most problems occur when we say “yes” immediately. We then have to spend an inordinate amount of energy thinking of ways to get ourselves out of the commitment we made.

By saying “let me think about it” or “can I let you know later” gives you time to evaluate the offer and allows you to get back to what you were doing quicker.

6. Turn off notifications on your computer

For most of us, we still use computers to do our work. When you have email alert pop-ups and other notifications turned on, they will distract you no matter how strong you feel.

Turn them off and schedule email reviewing for times between doing your focused work. Doing this will give you a lot of time back because you will be able to remain focused on the work in front of you.

7. Find a quiet place to do your most important work

Most workplaces have meeting rooms that are vacant. If you do have important work to get done, ask if you can use one of those rooms and do your work there.

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You can close the door, put on your headphones and just focus on what is important. This is a great way to remove all the other, non-important, tasks demanding your attention and just focus on one piece of work.

The bottom line

Focusing on one piece of work at a time can be hard but the benefits to the amount of work you get done are worth it. You will make fewer mistakes, you will get more done and will feel a lot less tired at the end of the day.

Make a list of the four or five things you want to get done the next day before you finish your work for the day and when you start the day, begin at the top of the list with the first item.

Don’t start anything else until you have finished the first one and then move on to the second one. This one trick will help you to become way more productive.

Featured photo credit: Unsplash via unsplash.com

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