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10 Sales Skills Everyone Should Master To Be Successful

10 Sales Skills Everyone Should Master To Be Successful

What comes into your mind when hearing words ‘sales skills’? Some people connect these words with manipulation, chasing people on the streets and being able to talk like a machine gun. These images are just the opposite of what good sales skills are all about.

The fact is that mastering sales skills is an essential part of being successful in any area of your life: as an artist or as a computer programmer, at your office when you present a new idea to your colleagues, as a business owner or even when planning a new holiday destination with your family. If you look at sales skills from the right angle, your success is on the way!

To start with: we all have practiced some good sales skills (and not even thinking about them!) at one time in our life. Remember when you were a kid. How many ways have you invented to persuade your parents to buy you ice-cream? Or in your teens, you met a girl or a boy of your dreams. What have you done? You tried to convince her or him that your love is a true one and that you are the best choice for her or him. And (hopefully) you meant it from all your heart.

So, we are all born with some good sales skills! To help you out to be even more successful in any area of your life, here are 10 sales skills which can improve your daily life.

1. Be a good listener

Contrary to popular opinion people with good sales skills listen very carefully. They know that we have two ears and only one mouth, so that there is a good reason to listen more than talk.

When listening, be an active listener, be interested in what people have to say. When you propose an idea at your job or in your family, listen carefully what objectives people around you have. Only then, you will be able to find the right answers for them and be successful in promoting your idea.

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2. Find a way to connect

Successful salespeople are masters in connecting with other people.

The next time you talk to a person observe the way he or she talks. If the person speaks slowly, you should slow down your speech, too. Why? Because similarities connect people.

Find out what the person likes, what hobbies they have. Does the person have a dog? If you have a dog, too then there is plenty to talk about and the connection just gets stronger.

3. Think of giving value first

If you want to empower your life with good sales skills don’t think of selling. Think of giving value first and the money or success will be a by-product. We all like people who bring value to our lives and dislike people who just want to sell.

Be resourceful, make suggestions for improving the workflow at your office or your business, try to find ways to improve other people’s lives and you will become successful.

4. Be passionate

Sales people or business owners who are passionate about their products or what they do don’t even think that much about their sales skills. They simply do it because they think it is right. When shareholders tried to press on Tim Cook, Apple’s CEO for greater profits, he simply replied:

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”I don’t even care about ROI (Return On Investment). We, here at Apple do it in the way we do simply because we think it is right and good!”

Find your passion, find what you like to do, (think of what you would do even if you are not paid for it) and your passion will drive you through every obstacle on the way to your success.

5. Picture your end result

Successful salespeople always see their customers being fully satisfied with the service they offer. They see how grateful people are after buying their products. They see the end results even before they start selling. They always have these images in their minds.

Make a habit to picture the end result for everything you want in your life. Even when you don’t have the slightest idea how you are going to make it, visualize your end result. Picture yourself driving your new car, sipping a nice, tasty coffee on a balcony of your new apartment or signing a new contract in your office as a successful business owner. Having the image of your desired thing always in your mind will help you to find ways you can’t see right now.

6. Don’t take it personally

One of the hardest sales skills to learn is how to deal with rejections. Jean Paul DeJoria, the co-founder of Jean Mitchel Systems and founder of Patron Tequila said:

“When 100 doors are slammed in your face, go to the door number 101 and be just as enthusiastic as you were at the beginning.”

How to do that? Just don’t take a rejection personally and go on. If some people say “no” to your idea or proposal, they are maybe just not prepared for it, right now. But don’t allow this to doubt in yourself. Believe in yourself and find people who will support your ideas.

You have to remember that successful people do things unsuccessful people try to avoid in any possible way.

7. Find out what people really need

Even if you have exceptional sales skills, you would have hard times selling a bottle of water someone in the nice Alpine village. But offer this same bottle of water to a thirsty group of tourists lost in the middle of a Sahara desert, you really shouldn’t have any struggle.

Take time and find out what people need in your town or anywhere in the world (thanks to the Internet you can offer your solutions just anywhere). For example, if you are a yoga teacher, there are many people who have backache problems because they sit for long hours so try to think of how to offer your service in their offices, when they have a break. There are many people who want to learn marketing skills and you might already have these skills. So look around for the needs first and then figure out ways for solutions.

8. Keep eye contact

Keeping eye contact is one of those tiny, small but very important sales skills which show a prospect you really care about him or her. Successful people know that avoiding eye contact is a sign of insecurity or unappreciation.

The next time you speak with your boss or your customer look calmly in their eyes (just don’t stare at them like you are in trance) because with natural eye contact, even when you don’t talk you are silently telling: “I listen to you and I care for you.”

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9. Do the best follow up

One of the most efficient sales skills for bringing referrals in is a great follow-up. How good would you feel if you enroll in a fitness program and the next day a fitness instructor calls you asking how you feel after your first workout day? People who do great follow-ups know they can win customers for life.

So, if you want to be successful make sure you take great care for people around you. If you helped someone at your office with a problem a week ago, ask him how he is doing now, what his progress is. If you own a business, pick up the phone today and ask your customers how they are doing with your product.

10. People buy you first

Even if you master all the selling skills in this planet if you don’t have a good, caring personality, nothing will really work. You have to remember that people buy you first and only then your products, which means that they have to trust and like you first.

Work regularly on yourself, read motivational books every day, watch videos on YouTube which motivate you. In this way, you will become a strong personality which is the great foundation for your success.

Mastering sales skills is basically the art of mastering relationships with people around you. To be successful in your life, work every day on slight improvements on every of these sales skills, and the compound effect of slight improvements will be shown in the better quality of your life very soon.

Featured photo credit: retro girl wearing sunglasses with lemonade stand via shutterstock.com

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Bo Nardin

Bo Nardin is an online entrepreneur taking the idea 'Turn your passion into a profession' online.

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Last Updated on November 19, 2020

11 Organizational Skills That Every Smart Leader Needs

11 Organizational Skills That Every Smart Leader Needs

Failing to organize will often lead to chaos or, at the very least, an increase in stress levels. This occurs as you attempt to make sense of everything that surrounds you for the sake of making life easier. That’s why strong organizational skills are key to being a smart leader.

The need to have organizational abilities becomes even more important when you are a boss or manager. After all, people turn to you for inspiration, and it will hardly be inspiring if they see you freaking out.

What are organizational skills and how can you develop them? We’ll guide you through 11 key organizational skills that every leader needs to know. By the end, it will mean that you are in a better position to be a more effective leader.

1. Time Management

Poor time-management is at the root of so many issues within a company. As the leader, it’s your responsibility to ensure that things run like clockwork. This is only possible by having a firm understanding of what it is to be organized.

Failure in this area will lead to you being unable to stay on the task in front of you. Suddenly, your ability to juggle everything at once diminishes before you. It won’t take much before it all comes crashing down, resulting in you being viewed as rather unreliable.

Quick Tips for Time Management

    Be aware of the following: the tasks for completion, their deadlines, the amount of work required, and anything that cannot be delayed or avoided at any cost[1].

    Also, take a look at these 7 Effective Time Management Tips To Maximize Your Productivity.

    2. Planning

    Planning makes organizing easier, but we are often lacking when it comes to being able to plan ahead. Again, poor planning leads to disorganization and more pressure on you.

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    Remember that planning takes different forms, including dealing with time and how a project must proceed. However, a smart leader has to take things one step further to make a difference. You must also be aware of the plans of others and how they fit into your own approach if they are to make a difference.

    This becomes more important when dealing with a multi-disciplinary team where coordination can be problematic without adequate planning. A complete absence of planning will only ever lead to problems.

    3. Scheduling

    Even though this skill does overlap with those mentioned earlier, it’s still important enough to merit its own individual point. Having a schedule and keeping to it is known to be an effective tool for organizing your life.

    Scheduling indicates to others that you have an awareness about what they are doing. It also shows you have a firm grip on what is being done and that there are no issues with balancing a number of projects.

    Thanks to scheduling, your understanding of the time taken for different aspects becomes improved. This helps you to keep control of a project, as well as coping with problems thanks to an understanding of events.

    Scheduling time blocks is also a great technique to help you get organized: Get What Matters Done by Scheduling Time Blocks

    4. Resource Allocation

    It’s important to get the most out of your resources, and this too requires organization. Even knowing when to use those resources is important to prevent them becoming exhausted or used at incorrect times.

    Organizational skills, in this sense, means being acutely aware of the resources at hand and those you may call upon with a project. Your strength should also be in linking the correct resource to the right requirement to ensure it fits into their own abilities. Failure to do this means wasted resources, and this will not reflect well on you.

    To be certain of organization in this sense, you must first identify resources that may be relevant before beginning a new project. This prevents you from scrambling around and searching for help when you need it the most.

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    5. Delegation

    Delegation is an art form and one of the most important organizational skills, and not everyone has mastered it. An effective leader also understands its importance for a project to run smoothly.

    It’s impossible to handle each aspect of a project yourself, and that is where delegating tasks to team members can help. Being aware of who is best for a particular task prevents feelings of overwhelm, which will free you to oversee each aspect of the project.

    An organized leader will know their team and be aware of their strengths and weaknesses.[2] Being aware in advance means you will not stress when a problem arises, as you know who to call for help.

    Thanks to organization, your team will work more efficiently and complete each task with less stress on your shoulders.

    Take a look at this guide and learn how to delegate effectively: How to Delegate Work (the Definitive Guide for Successful Leaders)

    6. Prioritizing

    Being capable of prioritizing tasks will make your life easier. Creating a to-do list and understanding which deadlines come first leads to better planning as well as less stress. As your experience builds, you become more confident at knowing which tasks are the most important.

    Disorganized individuals tend to cope in a haphazard way and deal with things as they arise. This leads to putting energy into the wrong areas, and the most important things fall by the wayside. Prioritization keeps you on track with the order in which you need to complete things.

    For this, you must be aware of the tasks at hand and the process for each one. Check deadlines and other pressing details in advance to allow you to be better organized.

    7. Collaboration

    Collaboration is one of the organizational skills that makes life easier all around. The only problem is that it does require organization on your part. An organized leader is aware of those individuals that may be the best person for a particular task. Not organizing leaves you in a position of searching for help when it should be plain sailing.

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    This is about more than mere delegation. Instead, the skill is with knowing in advance who you can call upon to make a project run as smooth as possible. This may also involve other leaders of various departments, so working in unison is key.

    With this skill, you must become aware of who you may need to collaborate with before the need arises. Do your research and know who to call upon at any point. This allows you to then cope with any problem in a cool and efficient manner.

    8. Setting Goals

    An organized individual will find it easier to set and achieve goals. A smart leader is able to show others that they can set short and long-term goals, work towards them, and ultimately achieve them. The only way this is done is through solid organizational skills.

    It will be impossible to reach a target if you are unaware of the path to follow. You must understand the actions and objectives, or you will never achieve anything. Organization skills also help you identify each step and any problems connected to it.

    Here, you must identify the target or goal at the earliest opportunity and then bring forward the other organizational skills that I have mentioned.

    9. Maintaining Efficiency

    Organization and efficiency go hand in hand. Efficiency leads to the need for planning as the smoother something runs, the fewer problems you encounter.

    Being efficient also allows you to know where you are in a project at any moment. This is due to you having organized things to such an extent that you are able to counteract problems before they occur. Remember that efficiency and your ability to identify issues work in unison. If you fail to be organized, then it is impossible for this to happen.

    To learn this skill, you must set aside time for each project and break it down into individual segments. Understand how each step must progress and who will be responsible for each part. Identify problems and how to resolve them to allow in such a way that everything can run like clockwork.

    Efficiency is a skill that develops over time, so continue working on it and how to improve problem areas to become a stronger leader.

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    10. Clear Communication

    A strong leader needs to be able to communicate clearly at all times.[3] With your organizational skills, you will find that this is easier to do.

    Thanks to these skills, you always know what is happening and can clarify any issues. You are also able to communicate exactly what you need simply because you are organized and know the status quo at that point. You will find it easier to get things started due to your ability to get things across clearly and concisely[4].

    Organizational skills: How to improve communication

      To have good communication, you have to be confident in your own abilities as a leader. If you use the different skills discussed above, you will notice a greater confidence in your voice, which then has a positive influence on the rest of the team.

      If you want to be more confident in your communication skills, check out this article: How to Master Effective Communication Skills at Work and Home

      11. Self-Care

      Nothing mentioned above is possible if you are not organized in your own life, both professionally and personally. The ability to look after yourself is the glue that holds everything else together.

      You need to eat and sleep well, along with taking care of your general health. Organization in each aspect of your life is essential to ensure you have a healthy balance. Feeling under the weather, tired, stressed or anything else negative will have a profound impact on your abilities as a leader.

      Look at what people expect of you in each part of your life, and adopt the same strategies for each aspect. You can then expect a certain synergy to occur between the different areas, allowing them to work with a certain fluidity.

      This simple guide will be helpful for you to take better care of yourself: 13 Essential Self-Care Tips for Busy People

      The Bottom Line

      These 11 organizational skills are essential for any smart leader who wishes to be more organized in everything they do. By bettering yourself along these lines, it will lead to not only a greater sense of confidence in yourself, but also towards those that look to you for both guidance and inspiration.

      More Skills to Increase Productivity

      Featured photo credit: Emma Matthews via unsplash.com

      Reference

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