Can you think of a time where you were fuming because you seriously just could NOT handle dealing with difficult people anymore?
It can be frustrating to deal with difficult people. It can test our patience and our limits. When a person is purposely being difficult and pushing your buttons, it may seem almost impossible not to blow up and put them in their place.
But today I wanted to share with you an invitation to let go.
After reading Byron Katie’s book “Loving What Is” when I was getting my coaching training, it seriously transformed the way I look at conflicts and how I feel about them. In this post, I’m going to show you how understanding yourself makes it easier to deal with “difficult people.”
Although I have the practical business and marketing expertise, I have Life Coach training as well and have always placed very high value on personal development and self-discovery (that’s also a part of why I call myself a Holistic Business Coach). I believe it’s crucial to spend time learning and exploring who you are in order to become successful in your business. I do this process with my clients sometimes when they need it or direct them to the book for private exploration.
Step 1. Write down what’s annoying you about someone
Take out a piece of paper and write about the person that’s being difficult or annoying to you. Write in full sentences and in a way that really shows how you feel about it. For example, “Katie is really frustrating, she never cleans the apartment! She’s so lazy!” Be brutally honest with yourself when you do this – no one will see this piece of paper and the more truthful you are during this exercise, the better this Work will hep you.
Step 2. Ask yourself “Is this true?”
Then take it sentence by sentence and run each sentence you wrote through a series of questions below. For example, for the question “Katie never cleans the apartment” – ask yourself “Is this true?” See what comes up for you.
Step 3. Ask yourself “Can I absolutely know that it’s true?”
If you’re really frustrated with yourself, the answer that might come up to the previous question might be “Yes.” When that happens, ask yourself “Can I absolutely know that it’s true?” because you have to be completely 100% sure that what you are stating is, in fact, reality. Does Katie really never clean the apartment? Has she never cleaned an apartment? Not at all? Is it still a no? Well, how would you know? Do you monitor what Katie does 24/7? Chances are, that’s a no. So there’s a chance that the answer to this question is actually “No” because you cannot be 100% sure that she never cleans. She might clean sometimes when you’re not home. Who knows.
Step 4. Recognize how you react when you think that thought
Think the original negative thought. “Katie never cleans the apartment” – Agh, how frustrating is this!? Recognize how you react when you think this thought. Do you react with frustration, anger, resentment, something else? Recognize it. Verbalize it so it really creates that impact on you.
Step 5. Ask yourself “Who or What would I be without the thought?”
This question is really important. Ask yourself how you would go through life if you were unable to think the thought “Katie never cleans the apartment” in the presence of Katie or ever. Would you feel more peaceful? More relaxed? How would you be in her presence without this thought? Would you be friendlier and happier and actually able to enjoy her presence rather than focusing on the fact she hasn’t cleaned? Most likely it’s a Yes. This question and inquiry makes you realize that the only reason why you see the person as “difficult” or frustrating is because of your own thought about it. Not about what the person has actually done – it’s your thought around it that makes you feel this way.
Step 6. Can you see a reason to drop the thought?
Since the thought is what causes all the negative feelings inside of you, can you see a stress-free reason to not actually have the thought? It’s important that you know that you can’t actually drop a thought. You can’t make that happen. But once you recognize that the thought is no longer necessary and you recognize all the things around it, the thought may float away on its own.
Step 7. Turn the statement around
After you’ve done the inquiry it’s time to turn the statement around. Replace the name of the person in the statement with “you.” You’re basically turning the statement around to be about you. So “Katie never cleans the apartment” becomes “I never clean the apartment.” Think whether the new statement sounds as true or truer to you than the original statement you wrote.
Some eye opening a-ha moments may ensue!
Just spend the time and really do this and inquire within. Also, make sure you don’t just skip forward to the last statement, you have to do the questions first in order for this to truly make a positive effect. Hope this helps!
Featured photo credit: joltevic via morguefile.com