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4 Things Employers Wish Job Applicants Would Stop Doing

4 Things Employers Wish Job Applicants Would Stop Doing

Most job seekers today understand the importance of a strong resume and will spend hours crafting multiple drafts and customizing their approach for each new application.

But no amount of customization or spell-checks can address tiresome clichés, and far too many resumes and cover letters still tend to be filled with meaningless drivel that tells recruiters little or nothing about what an applicant is really like.

You wouldn’t tell a potential employer you are a “highly motivated, results-oriented team player with excellent analytical skills” in a face-to-face interview, so why put it in your resume?

To get to the bottom of some of these clichés, I’ve asked four employers to share their pet peeves, as well as the things they wish applicants would do instead.

1. Talking in the third person

This might come as a bit of a surprise since there’s a lot of advice out there saying that writing in the third person is more professional for a resume or cover letter.

But while it’s true that using “I” or “me” can be seen as unprofessional, your resume should never look like something your mother wrote about you.

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“It just sounds odd for someone to introduce themselves in the third person when the resume or cover letter was clearly written by them,” says Kara Alcamo, director of search marketing at R2integrated.

Saying “John Smith has worked in marketing for ten years,” sounds impersonal and even pretentious.

Why? Because a third-person point of view distances you from the thing or person you are writing about, and considering that you are writing about yourself, that’s a pretty ill-advised thing to do.

Instead, craft your resume in the first person, but leave “I” out of it to prevent it from sounding like an entry in your diary. If you’re having trouble with this, just write it out normally, and then remove every “I” and “my” later on.

Alcamo adds that aside from getting the tone right, it’s important for applicants to think about what the hiring manager is actually interested in.

“Everyone can talk about their great work ethic, but hard examples are more motivating,” she says.

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“For example, I’m currently looking for a paid search strategist, and if someone wrote that they increased conversion rates for a client by 40% with an A/B landing page test, I’d be much more interested in hiring them than someone who just used some buzzwords to describe themselves.”

2. Exaggerating skills and abilities

Sabrina Hartel, Editor in Chief for women’s magazine Red Hot 40, notes that applicants often overstate their abilities, or fail to back them up with facts and examples, which is just as bad.

“The most overused cliché that I’ve seen when hiring a writer is, ‘I can do this,’ even when the person has no relevant experience in their resume or writing samples,” says Hartel.

“As long as I see samples, I would hire a writer straight out of high school. The most important thing for me is to be able to see what I am working with.”

Business owner and recruiter Kenneth Havens says that applicants tend to greatly overstate their experience or abilities, and on a couple of rare occasions, even make them up.

“I once interviewed an applicant who had stated in her resume that she spoke fluent Japanese,” he says.

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“During the phone interview, I explained that the job would require her to speak and understand some basic Japanese, and she assured me that she spoke Japanese quite well.

However, when I switched over from English to Japanese to test her fluency, the voice on the other end went silent. I’ve never heard from her again.”

Instead of exaggerating, which will almost certainly backfire, Havens advises applicants to simply research the company and carefully read through the job requirements to ensure that their particular skill set will be welcomed.

3. Being too vague

Keeping your resume brief is always good practice, but being too vague or general is another matter entirely.

“Applicants often apply with statements such as ‘I like food,’ or, ‘I like to cook,’” but who doesn’t like food?” says Melanie Young, Chief Connector with The Connected Table, a food and beverage marketing company.

“It’s important for applicants to look at the company’s websites and be familiar with their services and programs. Many of the applicants I deal with do not do this, or have no idea of what is involved with working at a public relations firm.”

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Young points out that it can also be beneficial for jobseekers to sharpen their “elevator pitch,” with at least 3–4 specific attributes they can bring to the company. This will help them keep their pitch brief but also ensure that it’s specific enough.

4. Hinting at future ambitions

Many job seekers misguidedly think it will help their cause to demonstrate to a potential employer how ambitious they are by talking about their plans for the future, even when these extend beyond the job and company they are applying to.

But although employers do value ambition in an employee, no one wants to hear that the person they are considering for a position in their company has plans to take over their job or steal away their clients in two years time.

“I often see applications that say things along the lines of ‘I want to own my own agency someday,’” says Young.

“But all that really makes me think is; ‘Great! How long do you plan to work for me? And will you be taking a second helping of my file when you leave?’”

In order to demonstrate that you’re ambitious without causing employers to wonder where your loyalties are, try to focus on the things you’d like to accomplish or improve within the company you want to work for.

Featured photo credit: Image courtesy of hotblack/morguefile.com via mrg.bz

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Marianne Stenger

Writer, Open Colleges

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Last Updated on May 21, 2019

How to Communicate Effectively in Any Relationship

How to Communicate Effectively in Any Relationship

For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

Example 1

You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

Example 2

You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

Example 3

You have an issue with one person, but you communicate your problem to an entirely different person.

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The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

Example 4

You grew up in a family with destructive communication habits and those habits play out in your current relationships.

Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

If you find yourself in any of the situations described above, this article is for you.

Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

  • Understand your own communication style
  • Tailor your style depending on the needs of the audience
  • Communicate with precision and care
  • Be mindful of your delivery, timing and messenger

1. Understand Your Communication Style

To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

2. Learn Others Communication Styles

Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

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If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

“How do you prefer to receive information?”

This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

3. Exercise Precision and Care

A recent engagement underscored for me the importance of exercising care when communicating.

On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

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In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

Our relationship is intact, and I now have information that will help me become a better friend to him and others.

4. Be Mindful of Delivery, Timing and Messenger

Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

“Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

Like everyone else, I must work to ensure my communication is layered with precision and care.

It requires precision because words must be carefully tailored to the person with whom you are speaking.

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It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

It requires active listening which is about hearing verbal and nonverbal messages.

Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

The Bottom Line

When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

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Featured photo credit: Kenan Buhic via unsplash.com

Reference

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