Advertising
Advertising

15 Ways You Never Knew You Could Do To Complain Wisely

15 Ways You Never Knew You Could Do To Complain Wisely

The definition of complaining is

“Expressing dissatisfaction about a state of affairs or an event.”

There can be many reasons a person might complain. Some are well justified out of a legitimate desire to make things right. If these complaints are followed by action, that is intelligent complaining. There are constructive ways to complain in order to make things better. How do you find these complaints?

1. “Here is what I have observed. It may not be true for you in which case, please ignore my advice.”

Telling someone something negative is difficult in most cases, but this statement allows the person to look at the situation and have his own opinion of it. There is no manipulative intention in this statement because you have invited him to ignore your advice if he disagrees and told him that you won’t hold it against him if he does nothing about it.

Advertising

2. “When you do or say (blank), it upsets me. Please don’t do or say it in my presence”.

This statement lets someone know that their words or actions have an effect on you and gives them the choice, i.e. “Either don’t say this or do this or don’t expect me to be present.”

3. ” I have noticed (blank)” or “I have some bad news.”

Sometimes we do have to tell someone something we know they don’t want to hear. Honestly, I don’t think there is a perfect way to phrase something negative that you, as a friend really should tell someone. In this category I would include things like chronic bad BO or offensive curse words used at inappropriate times. Ask yourself if you really are doing that person a favor by telling them. Also ask yourself if there is anything that person can do about it. If not, it is useless to bring it up. In cases where you think that your best friend’s jeans make her butt look big but she thinks they are great, zip your lips! If her boyfriend is cheating on her and you have proof, then you do need to let her know.

4. “Your (husband, friend, kid) is awesome! I would love to help you guys out if you ever need it.”

Telling someone something negative about someone they care about is never a good idea. When you do this it puts the person that you do it to in a position of having to choose between you and his or her loved one. Even if the person is complaining about a family member or friend, don’t agree too strongly, because later, when things are going better, the person may resent the comments you made.

5. “I understand and I am there for you.”

A person who is having a rough time does not want to hear about how much worse you have it or had it. Just listen. If you really need a shoulder to cry on, find someone else until the other person gets back on their feet.

Advertising

6. “Do you think (so and so) needs our help?”

If you notice something off with another person, and it’s bugging you, you should communicate about it. Then, if you think that person needs help, give it to them. If it is just a case of differing styles, again, keep it to yourself.

7. “Wow! Teach me to do that! You ROCK!”

Courage comes with knowledge. There are methods and technologies for learning ANYTHING. Are you embarrassed by Sting or John Mayer when they sing? They have learned art of performing and you can too!

8. “I’ve noticed (Blah di blah) and I think it needs to be handled! What can I do to help correct that?”

Noticing and taking action on things that are not correct is a sane and smart response.

9. “(So and So) is involved in (harmful action putting himself and others at risk) and here is the proof. I think we need to do something about it.”

People generally do not like to confront and handle others even when the list of harmful acts is growing and affecting a lot of people. The proof of this is the inaction of the world against Hitler in World War II until after millions of people were slaughtered. The bottom line though, is that action in some useful direction is a sane and correct response. Do not be surprised if you are the only one willing to tackle the problem. There is nothing wrong with pointing out and trying to curtail someone else’s harmful acts or crimes. There is something wrong with sitting around and doing nothing while that person destroys himself and everyone around him. Sometimes merely telling another about the situation is the first step in handling it. On the other hand, there is also something wrong with manufacturing false “proof” and presenting it as real. An act like that is never warranted.

Advertising

10. “Something negative may happen but no matter what happens we can always do something to make it better. “

Simple and true.

11. “Wow! That is awful! I’m sorry that happened to you!”

Now, the person may have done an awful thing but pain and unhappiness never did anything to really solve a problem correctly. A person’s urge to commit harmful acts comes about because of past pain. Adding present time pain to the backlog of pain does not help

12. “I forgive you.”

If the person just messed up and is carving himself up with daggers on your doorstep, and you are certain he or she will pay more attention next time, decide whether you can trust him or her again. You can forgive someone without opening the door to future betrayals. Look carefully and decide.

13. Text “Are you free in the morning? I need someone to talk to.”

The phrase “I need someone to talk to” is a meaningful phrase. Your friend will understand and be there for you. You ahve also shown respect by asking first, instead of just unloading.

Advertising

14. “What happened to Joe could have happened to any one of us. We need to correct that!”

Whether anyone you tell agrees with you is neither here nor there. Take steps to correct the situation so that it doesn’t take you all out. If you can’t correct it, find a better and safer environment.

15. “OK, that (thought, action, idea) was not the best. I know I can do better!”

There is nothing wrong with making mistakes and learning from them. Even the worst mistakes are learning experiences. It is not OK to degrade or invalidate yourself over your mistakes or to let someone else degrade or invalidate you because of them. We all make mistakes and the real go-getters make more mistakes than other people because they are more active. It is not OK to do it to someone else, so don’t do it to yourself.

I know that much of what I have said requires courage and in answer to your unspoken question, Yes I have had my tushie handed to me more times than I can count by standing up and doing the right thing. But it has only been the times that I have failed to act and someone got  hurt that I regret. Courage means standing all by yourself sometimes, knowing that you are right. If you avoid all of the stupid complaints and work to make things better, you will be respected and even better, you will know you have kept your integrity. You may get your tushie handed to you but if you do I will be there for you.

More by this author

Chris Ellis

Successful Author, Life Coach and Musician

Living in Fear? 14 Ways to Live Life Free of Fear and Full of Hope The Little Prince Quotes That Will Inspire You: Wit and Wisdom Explained Mastering Onstage Anxiety Can You Beat Onstage Anxiety? Travel is the Wise Man's Addiction 15 Reasons Traveling Is the Wise Man’s Addiction Be Lucky! 15 Ways to Create Your Own Luck

Trending in Communication

1 What Makes a Good Leader: 9 Critical Leadership Qualities 2 Think Positive Mantras Help a Lot? Try Value Affirmation Instead 3 How to Survive a Midlife Crisis (The Definitive Guide for Men) 4 How to Live Life to the Fullest 5 5 Tips To Stay Positive In Negative Situations

Read Next

Advertising
Advertising
Advertising

Last Updated on May 22, 2020

What Makes a Good Leader: 9 Critical Leadership Qualities

What Makes a Good Leader: 9 Critical Leadership Qualities

The word “leader” makes you think of people in charge, high-ranking people: your boss, politicians, presidents, CEOs…

But leadership really isn’t about a particular position or a person’s seniority. Just because someone has worked for many years doesn’t mean s/he has gained the qualities and skills to lead a team.

Getting promoted to a managerial position doesn’t automatically turn you into a leader either. CEOs and other high-ranking officials don’t always have great leadership skills.

So what makes a good leader? What are the characteristics of a leader?

Good leadership is about acquiring and honing specific skills. Leadership skills enable you to be a role model for a team in any environment. With great leadership qualities, successful leaders come in all shapes and sizes: in the home, at school, or in the workplace.

The following are some of the many characteristics great leaders exhibit.

1. A Positive Attitude

Great leaders know that they won’t have a happy and motivated team unless they themselves exhibit a positive attitude. This can be done by remaining positive when things go wrong and by creating a relaxed and happy atmosphere in the workplace.

Even some simple things like providing snacks or organizing a team Happy Hour can make a world of difference. An added perk is that team members are likely to work harder and do overtime when needed if they’re happy and appreciated.

Even in the worst situations, such as experiencing low team morale or team members having made a big mistake at work, a great leader stays positive and figures out ways to keep the team motivated to solve the problems.

Walt Disney had his share of hardships and challenges, and like any great leader, he managed to stay positive and find new opportunities. In 1928, Disney found that his film producer, Charles Mintz, wanted to reduce his payments for the Oswald series. Mintz threatened to cut ties entirely if Disney didn’t accept his terms, and Disney chose to part ways. But in leaving Oswald, Disney decided to create something new: the iconic Mickey Mouse[1].

The key is to break down huge challenges into smaller ones and find ways to tackle them one by one.

Advertising

Think about the lessons you can learn from the mistake and jot them down because sometimes you win, and sometimes you learn.

2. Confidence

All great leaders have to exhibit an air of confidence if they’re going to succeed. Please don’t confuse this with self-satisfaction and arrogance. You want people to look up to you for inspiration, not so they can punch you in the face.

Confidence is important because people will be looking to you on how to behave, particularly if things aren’t going 100% right. If you remain calm and poised, team members are far more likely to as well. As a result, morale and productivity will remain high, and the problem will be solved more quickly.

If you panic and give up, they will know immediately and things will simply go downhill from there.

Elon Musk is a great example of a leader with confidence. He truly believes that Tesla will be successful, which he has shown many times through his actions. He converted 532,000 stock options at $6.63 each, their value on Dec. 4, 2009, before Tesla went public. It was a hefty bargain considering Tesla’s stock price stood at around $195 per share at that time. He doesn’t apologize for his beliefs and has drawn fire from just about everyone for his political actions.

You can’t instantly become a very confident person, but all the small things you do every day will gradually make you more confident:

  • List 5 things you like about yourself every day (something different every day), and you’ll appreciate yourself more.
  • Work on your strengths and do your best to enhance them.

3. A Sense of Humor

It’s imperative for any kind of leader to have a sense of humor, particularly when things go wrong. And they will.

Your team members are going to be looking to you for how to react in a seemingly dire situation. It would probably be best if you weren’t stringing up a noose for yourself in the corner. You need to be able to laugh things off because if staff morale goes down, so will productivity.

Establish this environment prior to any kind of meltdown by encouraging humor and personal discussions in the workplace.

As a president, Barack Obama exuded confidence and calm during stressful situations. But he was also known for his “dad jokes,”[2] his genuinely funny speeches at the White House Correspondents’ Dinner, and appearing on Zack Galifianakis’s Between Two Ferns.[3] Obama’s sense of humor made him grounded, realistic, and honest, which no doubt helped during some tense moments in the White House!

Learn to laugh at yourself. Confident people laugh about their own silly mistakes, and when you do this, others will also trust you more because you’re willing to share your experiences.

Advertising

Be observant and learn from the jokes others make. You can also get a lot of inspiration from the internet.

4. Ability to Embrace Failure

No matter how hard you try to avoid it, failures will happen; that’s okay. You just need to know how to deal with them.

Great leaders take them in strides. They remain calm and logically think through the situation and utilize their resources. What they don’t do is fall apart and reveal to their team how worried they are, which leads to negative morale, fear, and binge-drinking under desks.

Great leaders do, in fact, lead, even when they’re faced with setbacks.

Henry Ford experienced a major setback after designing and improving the Ford Quadricycle. He founded the Detroit Automobile Company in 1899, but the resulting cars they produced did not live up to his standards and were too expensive. The company dissolved in 1901. Ford took this in stride and formed the Henry Ford Company. The sales were slow and the company had financial problems; it wasn’t until 1903 that the Ford Motor Company was successful and put the Ford on the map.

Get to the root cause of any problem so you can prevent it from happening again and learn from the mistake.

By asking “why” 5 times (or more) on why something happened, you can find out the key factor that caused the problem and can find the best solution to tackle the problem.

You’ll also learn how to prevent this from happening again in the future after finding out a problem’s root cause.

5. Careful Listening and Feedback

This is far more complex than it actually sounds. Good communication skills are essential for a great leader. You may very well understand the cave of crazy that is your brain, but that doesn’t mean that you can adequately take the ideas out of it and explain them to someone else.

The best leaders need to be able to communicate clearly with the people around them. They also need to be able to interpret other people properly and not take what they say personally.

The Dalai Lama, as a symbol of the unification of the state of Tibet, represents and practices Buddhist values. The Dalai Lama’s leadership is benevolent and aims toward truth and understanding, alongside the other Buddhist precepts. This is a great example for all leaders: if you want to give good directions to others, you have to get feedback from others to understand the situation properly.

Advertising

Encourage communication between team members and establish an open door policy.

Practice not interrupting team members when they’re talking. Instead, summarize what they say and ask for feedback after you have talked about your ideas.

6. Knowing How and When to Delegate

No matter how much you might want to, you can’t actually do everything yourself. Even if you could, in a team environment that would be a terrible idea anyway.

Good leaders recognize that delegation does more than simply alleviate their own stress levels (although that’s obviously a nice perk). Delegating to others shows that you have confidence in their abilities, which subsequently results in higher morale in the workplace, as well as loyalty from your staff. They want to feel appreciated and trusted.

Although Steve Jobs was known for focusing in on the smallest of details, he knew how to delegate. By finding, cultivating, and trusting capable team members, Jobs was able to make Apple run smoothly, even when he had to be absent for extended periods of time.

To know when and how to delegate work to team members, you have to be very familiar with each of them:

  • List out all of their strengths, weaknesses, and personalities.
  • Talk with your team members more to know about their passion and interests.

Take a look at this guide and learn more about delegation: How to Delegate Work Effectively (The Definitive Guide for Leaders)

7. Growth Mindset

Any good leader knows how important it is to develop the skills of those around them. The best can recognize those skills early on. Not only will development make work easier as they improve and grow, it will also foster morale. In addition, they may develop some skills that you don’t possess that will be beneficial to the workplace.

Great leaders share their knowledge with the team and give them the opportunity to achieve. This is how leaders gain their respect and loyalty.

Pope Francis has been unusually popular with many Catholics and many non-Catholics. His position isn’t totally traditional, which is part of his appeal, but he also has admirable leadership skills. Pope Francis’s TED talk[4] drew attention because he encouraged leaders to be humble and to demonstrate solidarity with others. This inclusive, kind, and respectful style of leadership is incredibly important for any situation.

It’s important to spend time talking with other team members individually to understand them.

Advertising

Find out team members’ current challenges and try to give feedback and encouragement so they will grow and do better.

8. Responsibility

Great leaders know that when it comes to their company, work place or whatever situation they’re in, they need to take personal responsibility for failure. How can they expect employees to hold themselves accountable if they themselves don’t?

The best leaders don’t make excuses; they take the blame and then work out how to fix the problem as soon as possible. This proves that they’re trustworthy and possess integrity.

Howard Gillman is the chancellor of UC Irvine. You might have heard of how the university rescinded a bunch of acceptances, and then changed its mind[5], This past spring, an unusually high number of accepted students decided to matriculate; the school initially responded by rescinding offers over things like missed deadlines. But the college realized this was a mistake and reversed its decision. Gillman and the university accepted responsibility and decided to move past their earlier bad decision.

Always ask yourself what you can do better or what you should change. Take responsibility and think about what you can do better to prevent this from happening next time.

9. A Desire to Learn

It’s safe to say that all great leaders will have to enter unchartered waters at some point during their career. Because of this, they have to be able to trust their intuition and draw on past experiences to guide them.

Great leaders know that there’s always something to learn from everything they have experienced before. They are able to connect the present challenges with the lessons learned in the past to make decisions and take actions promptly.

You can either recall what you’ve learned from your memories or search your notes (ideally, a software that you can access anywhere with things well-organized).

Warren Buffett, one of the richest people in the world, has mostly made the right calls. But in dealing with huge amounts of money, Buffett has also made several multi-million (and sometimes multi-billion) dollar mistakes. He has stated that buying the company Berkshire Hathaway was his biggest mistake[6]. From that poor choice, he realized that it was unwise to pursue “improvements” and “expansions” in the existing textile industry. Despite mistakes like this, Buffett has invested wisely, and it shows.

To effectively learn from the past, write down lessons you’ve learned from any mistakes you’ve made. Have all the lessons well organized, and when similar things happen again in future, take these lessons as references.

The Bottom Line

Leadership traits are learnable. If you practice consistently, you can be a great leader, too.

Make small changes to your habits when you work with your team, wherever that may be. Most of us aren’t presidents or CEOs, but we all work with other people, and our actions always impact others. This gives every person the chance to develop leadership skills and to stand out from the crowd.

More Tips on Leadership

Featured photo credit: Markus Spiske via unsplash.com

Reference

Read Next