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15 Ways You Never Knew You Could Do To Complain Wisely

15 Ways You Never Knew You Could Do To Complain Wisely

The definition of complaining is

“Expressing dissatisfaction about a state of affairs or an event.”

There can be many reasons a person might complain. Some are well justified out of a legitimate desire to make things right. If these complaints are followed by action, that is intelligent complaining. There are constructive ways to complain in order to make things better. How do you find these complaints?

1. “Here is what I have observed. It may not be true for you in which case, please ignore my advice.”

Telling someone something negative is difficult in most cases, but this statement allows the person to look at the situation and have his own opinion of it. There is no manipulative intention in this statement because you have invited him to ignore your advice if he disagrees and told him that you won’t hold it against him if he does nothing about it.

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2. “When you do or say (blank), it upsets me. Please don’t do or say it in my presence”.

This statement lets someone know that their words or actions have an effect on you and gives them the choice, i.e. “Either don’t say this or do this or don’t expect me to be present.”

3. ” I have noticed (blank)” or “I have some bad news.”

Sometimes we do have to tell someone something we know they don’t want to hear. Honestly, I don’t think there is a perfect way to phrase something negative that you, as a friend really should tell someone. In this category I would include things like chronic bad BO or offensive curse words used at inappropriate times. Ask yourself if you really are doing that person a favor by telling them. Also ask yourself if there is anything that person can do about it. If not, it is useless to bring it up. In cases where you think that your best friend’s jeans make her butt look big but she thinks they are great, zip your lips! If her boyfriend is cheating on her and you have proof, then you do need to let her know.

4. “Your (husband, friend, kid) is awesome! I would love to help you guys out if you ever need it.”

Telling someone something negative about someone they care about is never a good idea. When you do this it puts the person that you do it to in a position of having to choose between you and his or her loved one. Even if the person is complaining about a family member or friend, don’t agree too strongly, because later, when things are going better, the person may resent the comments you made.

5. “I understand and I am there for you.”

A person who is having a rough time does not want to hear about how much worse you have it or had it. Just listen. If you really need a shoulder to cry on, find someone else until the other person gets back on their feet.

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6. “Do you think (so and so) needs our help?”

If you notice something off with another person, and it’s bugging you, you should communicate about it. Then, if you think that person needs help, give it to them. If it is just a case of differing styles, again, keep it to yourself.

7. “Wow! Teach me to do that! You ROCK!”

Courage comes with knowledge. There are methods and technologies for learning ANYTHING. Are you embarrassed by Sting or John Mayer when they sing? They have learned art of performing and you can too!

8. “I’ve noticed (Blah di blah) and I think it needs to be handled! What can I do to help correct that?”

Noticing and taking action on things that are not correct is a sane and smart response.

9. “(So and So) is involved in (harmful action putting himself and others at risk) and here is the proof. I think we need to do something about it.”

People generally do not like to confront and handle others even when the list of harmful acts is growing and affecting a lot of people. The proof of this is the inaction of the world against Hitler in World War II until after millions of people were slaughtered. The bottom line though, is that action in some useful direction is a sane and correct response. Do not be surprised if you are the only one willing to tackle the problem. There is nothing wrong with pointing out and trying to curtail someone else’s harmful acts or crimes. There is something wrong with sitting around and doing nothing while that person destroys himself and everyone around him. Sometimes merely telling another about the situation is the first step in handling it. On the other hand, there is also something wrong with manufacturing false “proof” and presenting it as real. An act like that is never warranted.

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10. “Something negative may happen but no matter what happens we can always do something to make it better. “

Simple and true.

11. “Wow! That is awful! I’m sorry that happened to you!”

Now, the person may have done an awful thing but pain and unhappiness never did anything to really solve a problem correctly. A person’s urge to commit harmful acts comes about because of past pain. Adding present time pain to the backlog of pain does not help

12. “I forgive you.”

If the person just messed up and is carving himself up with daggers on your doorstep, and you are certain he or she will pay more attention next time, decide whether you can trust him or her again. You can forgive someone without opening the door to future betrayals. Look carefully and decide.

13. Text “Are you free in the morning? I need someone to talk to.”

The phrase “I need someone to talk to” is a meaningful phrase. Your friend will understand and be there for you. You ahve also shown respect by asking first, instead of just unloading.

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14. “What happened to Joe could have happened to any one of us. We need to correct that!”

Whether anyone you tell agrees with you is neither here nor there. Take steps to correct the situation so that it doesn’t take you all out. If you can’t correct it, find a better and safer environment.

15. “OK, that (thought, action, idea) was not the best. I know I can do better!”

There is nothing wrong with making mistakes and learning from them. Even the worst mistakes are learning experiences. It is not OK to degrade or invalidate yourself over your mistakes or to let someone else degrade or invalidate you because of them. We all make mistakes and the real go-getters make more mistakes than other people because they are more active. It is not OK to do it to someone else, so don’t do it to yourself.

I know that much of what I have said requires courage and in answer to your unspoken question, Yes I have had my tushie handed to me more times than I can count by standing up and doing the right thing. But it has only been the times that I have failed to act and someone got  hurt that I regret. Courage means standing all by yourself sometimes, knowing that you are right. If you avoid all of the stupid complaints and work to make things better, you will be respected and even better, you will know you have kept your integrity. You may get your tushie handed to you but if you do I will be there for you.

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

More Resources About Job Interviews

Featured photo credit: Amy Hirschi via unsplash.com

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