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15 Social Skills That Will Make You Successful In Every Aspect Of Life

15 Social Skills That Will Make You Successful In Every Aspect Of Life

In a world where technology is increasing our capacity to connect with people worldwide, it is also diminishing our ability to effectively connect with people in person. Just like learning how to cook, develop software, or play a sport; the ability to connect with others is a skill and you can learn how to do it more effectively. Learning the social skills necessary to connect with others will help you be more successful in every aspect of your life. Here are 15 social skills you can develop to be more charismatic:

1. Speak Less, Ask More

Those who are great with people don’t necessary have the gift-of-gab, but rather, are great at asking questions. One of the most important social skills you can develop is the ability to ask questions; not in an interrogating way, but in the way that will help you understand people better and strengthen your relationship with them. People love talking about themselves, so asking questions that trigger memories (i.e. “What was it like for you when…?”); cause them to give their opinion (i.e. “What do you think about…?”); or ask for advice (i.e. “I have a dilemma and would love your thoughts…?”), will put you in the driver’s seat by allowing them to be the center of the conversation.

2. Celebrate Their Wins

When someone shares great news with you, instead of dismissing it, sharing good news of your own, or even bashing their good news — celebrate their win by being genuinely excited for them.

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3. Lock-in On Group Settings

For many, the group setting is the perfect opportunity to pull back, check their phone, and zone out of the conversation–but not you. Pay close attention in a group setting, you’ll be able to learn how to connect with others by what they say, how they say it, and even what people choose not to say. Be aware of who likes to lead the conversation, what people like to talk about, and if someone is being excluded from the conversation.

4. Make Eye Contact — Or Not

On a daily basis you are bombarded with distractions competing for one of your most precious resources–your attention. Making eye contact with the person you are speaking with face-to-face is an outward expression that you are confident and fully engaged with that person. However, if someone isn’t looking making eye contact with you, before you jump to conclusions, be aware that it may be culturally unacceptable for them to do so; they are intimidated by you; or it makes them uncomfortable.

5. Show Positive Body Language

You can project confidence, kindness, and leadership just by the way you carry yourself. Keep your head up, shoulders back, and chest out. We learn from Dr. Amy Cuddy’s TED Talk, “Your Body Language Shapes Who You Are“, that how you carry yourself can impact how you think and feel about yourself–so get big!

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6. Pay Attention To The Little Things

Life is hard. And many people are going through life in quiet desperation with little or no support from family or friends. The problem is, people are so good at hiding it, that they give off the impression that everything is good in their life and they don’t need help. Keep in mind that people have lives outside of work, school, and other places you seed them. A simple awareness of others’ body language, behavior, and facial expressions will give you insight into how things are really going for them.

7. Praise People’s Strengths

One way to bring the best out of someone is to praise their strengths. Could you imagine how you would respond if someone came up to you and said, “Just so you know, your ability to [insert strength] is incredible. I wish I was more like that.”? Giving praise to someone else is a sign of confidence on your part, and a tremendous confidence builder for the other person.

8. Build Others Up When They Aren’t Around

You can tell a person’s character by how they talk about others when they aren’t around. If you know someone who is constantly talking bad behind people’s back, you can be certain they are talking negatively about you when you’re not around. Be the kind of person who speaks highly of others when they are not around.

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9. Listen To Their Voice

People will reveal a lot about themselves by not only what they say, but how they say it. Some people connect better when you speak loud and fast, while others prefer to be communicated to in a softer tone — know your audience.

10. Smile More

Research shows the confident people smile more. I’m not saying walk around with a beaming smile from ear-to-ear at all times–that’s creepy. What I am saying, is if you are in a good mood, make sure you don’t forget to tell your face. Additionally, smiling at others will trigger the mirror neurons in their brain to smile back at you–it’s contagious. People with great social skills are approachable, and nothing says, “Let’s be friends!”, than a genuine smile.

11. Be Polite

It’s easy to connect better with someone with manners. The simple things your parents taught you when you were a child, a little “Please”, “Thank-you”; and “You’re Welcome”, can go a long way.

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12. Provide Value

To be at the top of your social skills game you’ve got to bring something to the table. Use what you know or do to be a benefit to those around, with no intention  ask for anything in return. Share what you’re good at with others and you will experience the fulfilling joy of giving.

13. Say Nothing

Sometimes people don’t need to hear your opinion. The next time you want to chime in and give empirical data supporting your side of an argument, stop and ask yourself the question, “Do I want to be happy, or do I want to be right?” More times than not, being happy means conceding the argument and enjoying the company of others.

14. Focus On The Bright Side Of Things

Negativity is contagious and can spread quickly; refuse to be that person who transmits negativity through your family, friends, and coworkers by complaining all the time. Instead, be that person who can look at the bright side of a difficult situation and keep tough times in perspective. This doesn’t mean to be unrealistic and overly-positive, it means to be that person who can look adversity in the face and focus on what you can control.

15. See The Good In People

Develop the skill to see the good in others. It’s human nature to put others down in order to make ourselves feel better; but be that person who can spot the diamond in the rough; especially when they can’t see it themselves.

Featured photo credit: Early Telephone/Ryan McGuire via imcreator.com

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Published on September 23, 2020

6 Effective Negotiation Skills to Master

6 Effective Negotiation Skills to Master

I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

What is Negotiation?

First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

Places We Negotiate

I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

1. Work/Business

This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

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In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

2. Personal

I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

3. Ourselves

You didn’t expect this one, did you? We negotiate with ourselves all day long.

I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

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Why Negotiation Skills Are So Important

Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

6 Negotiation Skills to Master

Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

Now, let’s look at 6 effective negotiation skills to master.

1. Preparation

Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

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It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

2. Clear Communication

The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

3. Active Listening

Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

4. Teamwork and Collaboration

To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

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If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

5. Problem Solving

Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

6. Decision-Making Ability

Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

Conclusion

There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

More Tips to Improve Your Negotiation Skills

Featured photo credit: Windows via unsplash.com

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