“I am not complaining, It’s constructive criticism!”
Have you ever heard that statement and then had someone pick you apart like a vulture picking the last bits of meat off a corpse? Sorry for the disgusting visual but that is what it feels like sometimes. You cannot defend or fight back can you? This wonderful person is taking time out of their insanely busy day to try and help lil’ ‘ol you. “Help” like this is actually very stupid and destructive and if you put up with it, it can destroy your life. If you are a person who does this, it will also destroy any chance for happiness and make those around you miserable. How can you tell the difference between dumb, destructive complaining and wise complaining? Watch for these words and phrases:
1. “I’m telling you this for your own good.”
I find it amazing that someone will assert so strongly that their critiques of you are for your own good when you and they both know they are tearing you down. Notice that when someone complains to you like this, they give you no solution to the problem they have just introduced. It is just nasty criticism.
2. “Your problem is….”
Your problem is that person who continually tells you what your problem is. As if they know! This statement is extremely destructive because it both invalidates the person on the receiving end and tells them what they should be thinking and doing. It is a lousy and destructive control method and never fails to anger the recipient. Your problem is only and ever what YOU decide your problem is. That is, if you decide that you even have a problem. End of story.Advertising
3. “Only your close friend would tell you…” (followed by something negative and catty).
Warning! Danger! If you start considering the person who tears you to pieces a “close friend” you may as well start digging your grave with a teaspoon. I hate to dump this on you, but there are people in life who do not wish you well. Whether it is due to jealousy or control issues, these people can approach you in what appears to be a helpful fashion and try to get close to you only to manipulate you for their own gains. If someone continually tells you negative things that “only your close friends will tell you” take a closer look at this person and decide whether they really mean you well.
4. “I don’t want to be the bearer of bad news but everybody thinks that your husband (or wife or child or friend) is (something negative) “
First off, the person telling you this is lying. They LOVE to be the bearer of bad news. Secondly why are they talking to you about it and not to your husband, wife, child, friend or whoever? In all likelihood, this information that “everybody thinks” is a lie they made up. Someone who is verbally attacking your family and friends is attacking you! They are trying to sow doubts in your head and if you let them, they can destroy your relationships.
5. “I know you just lost your dog but that’s nothing compared to what happened to me!”
Don’t you just love these statements? No matter how bad you are feeling, this person has ALWAYS had a worse experience than you and is ALWAYS ready to trot it out whenever you just need a friendly ear or a shoulder to cry on. At times,these folks seem to be out looking for nasty experiences or opportunities to be treated badly just for the purpose of one-upping you in the game of “Who has been more injured?” Life with this person is crammed with never-ending stories about how their poorly clipped toenail turned into gangrene, or how the cold they had last week was actually The Plague, until you are reduced to rigor mortis by boredom.
6. “So and so dresses so poorly. Seriously does she get her clothes at the Goodwill?”
There are so many things wrong with this statement that I hardly know where to start. First, why is he/she talking to you? Secondly, so the other person has different tastes. So what? Thirdly, has this negative person tried to get in communication and actually help this other person by just being a friend to her? What is the purpose of the communication? If it is anything other than help, it is stupid! If someone complains to you in this manner, advise them that it is not OK and you will not listen. They may bad mouth you, but they would anyway given the chance.Advertising
7. “I’d be so embarrassed if that were me. “
My friend Sally Nutter, on her radio show, once said that what a person who says this really means is, “I have been hurt and embarrassed so many times that I cannot confront the fact that you might be, too”. How can someone be embarrassed for you? It makes no sense! His hurt and embarrassment are not yours. Go be who you want to be and do what you want to do.
8. “I hate this job! It sucks!” (usually followed by an endless list of grievances).
Simple question: Why is this person there? And why is she talking to you about it? She should be doing something about it. Now, obviously ,we all have things that happen in our workaday lives that upset us and, momentarily, we can feel that the entire job is a sucky ball of suck, but a person who always feels that way and lets everyone know it in no uncertain terms is bringing the rest of the staff down. Steer clear.
9. “Everybody knows that so and so is a (racist, sexist, wife beater, baby eater, anything bad).”
Harmful lies spread about people to others is not a light matter. These lies ruin relationships because they are difficult to detect and because the person telling them works very hard to remain undetected. They can fester for a long time, with resultant upset and turmoil. When someone tells you something negative about another person, check it out for yourself. If someone with whom you have been in good communication suddenly becomes cold and distant, suspect harmful lies in the background and start sniffing them out. Find out who is saying it. One person spreading falsehoods left undetected and unrestrained can ruin an entire office of workers or a family by setting them at each others’ throats and sitting on the sidelines watching the fun. It is evil, and my advice is to expose them before they take you all down.
10. “I hear that we are all going to be laid off (or some other gloomy statement) and there is nothing we can do about it.”
I once had a client who, unfortunately, was housed in the same office with me and my staff. Every day he was in with my staff telling them how bad things were and that the layoff notices would be here soon. Each time I heard it, I asked the people who made those decisions whether they were true. They were ALWAYS false. When someone carries bad news like a mosquito carries malaria, followed by the statement “…. and there’s nothing we can do about it,” get them out of your space. You can ALWAYS do something about anything! Anyone who consistently brings that message is a loser. He or she is trying to get agreement on the uselessness of action. This comes from a certainty of his own uselessness. If he cannot change his tune, move him out.Advertising
11. “I don’t care how bad it was, you deserved it!”
Ouch! I don’t even have to go into why that one does nothing to help anyone. While there are a few Hitlers and Goerings on the planet today, the vast majority of people do not deserve to be hurt. People are trying their best to survive and many of them are trying to help others survive. There are far more good people than bad ones, and we all deserve a little compassion, even when we have strayed.
12. “What you did to me was so bad that it can never be remedied.”
There are some things that are very difficult to forgive. But, there are some not-so-bright people who make a career out of nursing grievances so that they can manipulate others through guilt. This is stupid and destructive. When someone holds a grudge and yet keeps coming around you, you have to wonder why . It is likely that they are trying to control you by making you guilty of some horrible crime which generally turns out to be not a crime at all but some little thing that person has amplified into a mortal sin. If you were to look at the results of the actions of a person like this, you would generally find his actions are far more harmful and destructive than whatever this person is holding over you.
13. “I know I am calling at 2:00 A.M. but if you were a real friend you wouldn’t mind.”
Really? The only urgent things that merit a call at 2:00 A.M. are loss or illness of a loved one, suicidal thoughts, personal illness or “Hey! You just won the lotto!!” Anything else can wait. There are many, many people who suffer the tortures of the damned all night long, alone, because they don’t want to wake you. Others seem to think that whenever they are upset for whatever reason, you are supposed to share their misery no matter how inconvenient it is for you. Arguments with husbands or boyfriends, rude waiters, and slights by the boss are not 2:00 A.M. calls in my book.
14. “Why should you care that he was mistreated? It didn’t happen to you!”
People who are intelligent and sane naturally care about whether other people are treated fairly and are doing well. When someone doesn’t care, it signifies not only a lack of intelligence with regard to understanding human behavior, but also a lack of responsibility for his fellow man. Even very young children feel empathy and concern for others’ happiness and well being.Advertising
15. “I hate myself!” (Or any negative remark that a person makes about herself).
Someone who speaks negatively about herself is saying that she has been pounded down and made less of so much that she now believes that this is truth. The person is not dumb but the complaints she is making ARE. Most people do not like to hear negative things about good people even if the negative things are being said by the person herself.
Ask yourself, have you ever made the above complaints? If you don’t want to be a dumb complainer any more, stop making these complaints.
Last Updated on February 11, 2021
Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating
How often have you said something simple, only to have the person who you said this to misunderstand it or twist the meaning completely around? Nodding your head in affirmative? Then this means that you are being unclear in your communication.
Communication should be simple, right? It’s all about two people or more talking and explaining something to the other. The problem lies in the talking itself, somehow we end up being unclear, and our words, attitude or even the way of talking becomes a barrier in communication, most of the times unknowingly. We give you six common barriers to communication, and how to get past them; for you to actually say what you mean, and or the other person to understand it as well…
The 6 Walls You Need to Break Down to Make Communication Effective
Think about it this way, a simple phrase like “what do you mean” can be said in many different ways and each different way would end up “communicating” something else entirely. Scream it at the other person, and the perception would be anger. Whisper this is someone’s ear and others may take it as if you were plotting something. Say it in another language, and no one gets what you mean at all, if they don’t speak it… This is what we mean when we say that talking or saying something that’s clear in your head, many not mean that you have successfully communicated it across to your intended audience – thus what you say and how, where and why you said it – at times become barriers to communication.
The moment you say something in a confrontational, sarcastic, angry or emotional tone, you have set up perceptual barriers to communication. The other person or people to whom you are trying to communicate your point get the message that you are disinterested in what you are saying and sort of turn a deaf ear. In effect, you are yelling your point across to person who might as well be deaf!
The problem: When you have a tone that’s not particularly positive, a body language that denotes your own disinterest in the situation and let your own stereotypes and misgivings enter the conversation via the way you talk and gesture, the other person perceives what you saying an entirely different manner than say if you said the same while smiling and catching their gaze.
The solution: Start the conversation on a positive note, and don’t let what you think color your tone, gestures of body language. Maintain eye contact with your audience, and smile openly and wholeheartedly…
Some people, if you would excuse the language, are simply badass and in general are unable to form relationships or even a common point of communication with others, due to their habit of thinking to highly or too lowly of them. They basically have an attitude problem – since they hold themselves in high esteem, they are unable to form genuine lines of communication with anyone. The same is true if they think too little of themselves as well.
The problem: If anyone at work, or even in your family, tends to roam around with a superior air – anything they say is likely to be taken by you and the others with a pinch, or even a bag of salt. Simply because whenever they talk, the first thing to come out of it is their condescending attitude. And in case there’s someone with an inferiority complex, their incessant self-pity forms barriers to communication.
The solution: Use simple words and an encouraging smile to communicate effectively – and stick to constructive criticism, and not criticism because you are a perfectionist. If you see someone doing a good job, let them know, and disregard the thought that you could have done it better. It’s their job so measure them by industry standards and not your own.
This is perhaps the commonest and the most inadvertent of barriers to communication. Using big words, too much of technical jargon or even using just the wrong language at the incorrect or inopportune time can lead to a loss or misinterpretation of communication. It may have sounded right in your head and to your ears as well, but if sounded gobbledygook to the others, the purpose is lost.
The problem: Say you are trying to explain a process to the newbies and end up using every technical word and industry jargon that you knew – your communication has failed if the newbie understood zilch. You have to, without sounding patronizing, explain things to someone in the simplest language they understand instead of the most complex that you do.
The solution: Simplify things for the other person to understand you, and understand it well. Think about it this way: if you are trying to explain something scientific to a child, you tone it down to their thinking capacity, without “dumbing” anything down in the process.
Sometimes, we hesitate in opening our mouths, for fear of putting our foot in it! Other times, our emotional state is so fragile that we keep it and our lips zipped tightly together lest we explode. This is the time that our emotions become barriers to communication.
The problem: Say you had a fight at home and are on a slow boil, muttering, in your head, about the injustice of it all. At this time, you have to give someone a dressing down over their work performance. You are likely to transfer at least part of your angst to the conversation then, and talk about unfairness in general, leaving the other person stymied about what you actually meant!
The solution: Remove your emotions and feelings to a personal space, and talk to the other person as you normally would. Treat any phobias or fears that you have and nip them in the bud so that they don’t become a problem. And remember, no one is perfect.
Sometimes, being in an ever-shrinking world means that inadvertently, rules can make cultures clash and cultural clashes can turn into barriers to communication. The idea is to make your point across without hurting anyone’s cultural or religious sentiments.
The problem: There are so many ways culture clashes can happen during communication and with cultural clashes; it’s not always about ethnicity. A non-smoker may have problems with smokers taking breaks; an older boss may have issues with younger staff using the Internet too much.
The solution: Communicate only what is necessary to get the point across – and eave your personal sentiments or feelings out of it. Try to be accommodative of the other’s viewpoint, and in case you still need to work it out, do it one to one, to avoid making a spectacle of the other person’s beliefs.
Finally, it’s about Men from Mars and Women from Venus. Sometimes, men don’t understand women and women don’t get men – and this gender gap throws barriers in communication. Women tend to take conflict to their graves, literally, while men can move on instantly. Women rely on intuition, men on logic – so inherently, gender becomes a big block in successful communication.
The problem: A male boss may inadvertently rub his female subordinates the wrong way with anti-feminism innuendoes, or even have problems with women taking too many family leaves. Similarly, women sometimes let their emotions get the better of them, something a male audience can’t relate to.
The solution: Talk to people like people – don’t think or classify them into genders and then talk accordingly. Don’t make comments or innuendos that are gender biased – you don’t have to come across as an MCP or as a bra-burning feminist either. Keep gender out of it.
And remember, the key to successful communication is simply being open, making eye contact and smiling intermittently. The battle is usually half won when you say what you mean in simple, straightforward words and keep your emotions out of it.
|||^||Skills You Need: Barriers To Communication|
|||^||Reference: Perceptual Barrier Communication|
|||^||Chron: Attitudinal Barriers to Communication|
|||^||Guides: Overcoming Language Barriers|
|||^||Let’s Live: Emotional Barrier|
|||^||Businesstopia: Cultural Barrier Communication|
|||^||Guides: The Seven Barriers of Communication|