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12 Things My American Friends Never Believe About The Dutch

12 Things My American Friends Never Believe About The Dutch

Whenever I visit the US, there are things that baffle me. I mean seriously, why do your public bathroom doors have space on the sides? It’s creepy. Some things about the Dutch though, my friends in the US never believe…

Just to be clear:

  • These are things us Dutchies consider normal
  • I am not exaggerating
  • This is not satire

1. We are genuinely proud of buying things at a discount

In any other country, people boast about how much their purchases cost. Not so much in the Netherlands. It doesn’t matter if you life on a minimum wage of make $1.000.000 a year. You love showing off discounts.

In any other country:

This shirt is awesome, it cost be like $50

In the Netherlands

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This shirt is awesome, I bought it with a $20 discount!

2. All our universities cost under $2000 a year

And we our students consider it high already. Not only that, but any Dutch student can get a low interest loan that covers tuition and living cost. Generally a Dutch student making maximum use of student provisions gets $1000 equivalent in Euros a month.

3. University rankings are not that important

In the Netherlands an institution needs to have a certain level before it can call itself a university. If it is not up to par, it loses its title.

Whereas in the states university rankings are life or death to your career, the Netherlands doesn’t have this. Sure, some universities specialize in certain subjects, but the level is about the same.

Oh, and our education levels greatly top those of the US.

4. People can party hard without drinking alcohol

That includes students and other party with young people. My American friends in university looked at me really funny when I said this, and assumed I was joking.

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Don’t get me wrong, the Dutch are great drinking buddies. But being sober for a night only makes it easier to party in a more coordinated fashion.

5. Alcohol doesn’t affect us in the same way

The way people act when they use alcohol differs per country. The Americans are similar to the British. I’ll leave you to decide what that means.

When the Dutch drink, behavior amplifies but doesn’t go entirely mad (not more that usual anyway). Sure sometimes people get overly wasted, but as a rule alcohol is only a catalyst.

Rule 4 + 5 can cause some confusion though. One of my friends once almost got thrown out of a party at the the NY stock exchange because the guards thought he was drunk. He was sober as a rock and spend half an hour explaining and standing on one leg.

6. At birthdays, we congratulate everyone in the room

I never realized how odd this is until international friends pointed it out. It is customary to shake hands and/or give 3 kisses to everyone congratulating them with the person who’s birthday it is. E.g. You congratulate the mom with “congratulations with your son”.

If you are a bit lazy you stick to the family, but often you do it to friends as well.

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7. We have a word for “being entertained by other people’s suffering”

Leedvermaak. Literally suffering (leed) entertainment (vermaak). Strictly speaking the English language uses the German schadenfreude, which is “happiness about misfortune”. Leedvermaak is what you feel when you watch Epic Fail compilations.

8. Our version of Santa has a black helper

And every year like clockwork people start discussing racism around December. Especially other countries who don’t understand the tradition. I won’t start a rant here, but for some perspective for internationals: View traditions within their context. You see a slave, we see a funny helper who happens to be black.

The little black fellow is most likely actually a slave trader according to history. But more on that this December…

9. We have one word for a black person, and it makes Americans go pale

And it’s “neger”. Often a Dutchie has gotten into trouble mis-translating this word to the English language.

Context: racism is not that big in the Netherlands when compared to the US. Sure we can improve (and we shall), but it is nothing like the horrendous proportions of it in America.

I thought there was an ethnic event being organised by an African American group in NYC the first time I got there, because all the traffic men were black. Being Dutch, a racist explanation didn’t even enter my mind.

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10. We don’t understand what other countries call polite behavior

The Dutch see communication for what it is: communication. What this means:

  • If we offer you something and you say no, we won’t ask again or politely ‘insist’
  • We don’t sugar coat what we say, though sometimes we think we do
  • If you ask us how we are doing we might actually tell you (this one freaks Americans out so much…)

We are also used to being allowed to criticize anyone. And we expect that person to thank us. We see it as a favor that we help you develop.

11. Weed is not a big deal, and we are not potheads

If you see someone in public who is high as a kite, it’s probably a tourist. The Dutch regard weed much the same as alcohol. You don’t drink from a vodka bottle while walking the street unless it’s kingsday. And nobody cares if you decide to get high.

12. We don’t tip but not because we are cheap

In the Netherlands you only tip if the waiter was particularly nice. A tip is also called a gratuity, a reward out of gratefulness. So that is how we see it.

We expect that the price on the menu includes a fair wage and profit for everyone involved. Otherwise it is just bad business management.

The Dutch grow angry and frustrated by the American habits of assumed tipping and prices excluding tax. I mean really:

  • If your tip has a fixed percentage, include it in the price
  • People can’t deduct tax, businesses can. Only do ex tax prices if you are a business to business company

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Last Updated on May 21, 2019

How to Communicate Effectively in Any Relationship

How to Communicate Effectively in Any Relationship

For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

Example 1

You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

Example 2

You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

Example 3

You have an issue with one person, but you communicate your problem to an entirely different person.

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The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

Example 4

You grew up in a family with destructive communication habits and those habits play out in your current relationships.

Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

If you find yourself in any of the situations described above, this article is for you.

Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

  • Understand your own communication style
  • Tailor your style depending on the needs of the audience
  • Communicate with precision and care
  • Be mindful of your delivery, timing and messenger

1. Understand Your Communication Style

To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

2. Learn Others Communication Styles

Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

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If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

“How do you prefer to receive information?”

This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

3. Exercise Precision and Care

A recent engagement underscored for me the importance of exercising care when communicating.

On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

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In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

Our relationship is intact, and I now have information that will help me become a better friend to him and others.

4. Be Mindful of Delivery, Timing and Messenger

Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

“Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

Like everyone else, I must work to ensure my communication is layered with precision and care.

It requires precision because words must be carefully tailored to the person with whom you are speaking.

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It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

It requires active listening which is about hearing verbal and nonverbal messages.

Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

The Bottom Line

When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

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Featured photo credit: Kenan Buhic via unsplash.com

Reference

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