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10 Things Highly Empathic People Don’t Do

10 Things Highly Empathic People Don’t Do

Empathy is the capacity to recognize emotions that are being experienced by another sentient or fictional being. In the Urban Dictionary, this translates to “I feel you.” Some people fake empathy, constantly responding to the problems of others with a flippant, “I know exactly what you’re going through,” without actually listening to what parts of the specific experience someone is focusing on. Learn to walk the fine line between empathetic and annoying with these habits highly empathic people don’t have.

1. They’re not closed off to strangers.

It’s so annoying when people are nice to their friends and mean to everyone else. If asshole is your default pose, you need to check yourself before you wiggity wreck yo self. People who act different in public than they do behind closed doors with friends seriously need to understand that you actually are the person you act like in public.

If you have a heroic side and choose not to use it, I’m sorry to tell you, but you’re not a hero—you’re a villain. You personally represent everything that’s wrong with this world. Learn about it.

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2. They disregard prejudices.

You can absolutely judge a book by its cover—in fact that’s exactly what covers are meticulously designed for. That advice was only relevant prior to the invention of the printing press. Accept that you are automatically judging people at all times, and recognize that they’re doing the same. Highly empathetic people recognize that anything is possible and, while they may naturally judge a book by its cover, they don’t let that prejudice deter them from finding commonalities.

3. They don’t discount other peoples’ experiences.

Congratulations, that previous act in itself is empathy. Now continue being empathetic by considering how the other person must feel based on who they believe themselves to be, not by whom you believe them to be. A person’s experience, education, and other factors form who they are, and you’d be wise to take that into account when interacting with them.

4. They avoid double-dutch listening.

There’s nothing more annoying that talking to someone who isn’t listening to you. We only comprehend a fraction of the information we receive. When you’re not even focusing, understanding goes way down. Instead of acting like a talking head in the media waiting for your chance to jump into a conversation to push your agenda, take a back seat and actually listen to the other person.

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5. They don’t flake.

Highly empathic people know what it feels like to be stood up, and they go out of their way not to do this to other people. If you’re the type of person who constantly double-books yourself and blows people off, understand they will just eventually stop inviting you. Nobody likes being left out, so stick to your word, or don’t speak.

6. They don’t leave you hanging.

No matter how prepared you are, life happens. Sometimes you have to be late or absent, and you can’t do anything about it. In these situations, a highly empathetic person will provide as much advanced notice as possible. If you have to flake, let people know.

7. They’re more lovers than fighters.

Highly empathetic people communicate—they’re interested in learning the other person’s point of view. Diplomacy is always preferred over violence. Nobody wants to be hit in the face, shot, or stabbed, and it takes a highly empathetic person to apply this to every real life interaction every day of their lives.

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8. They don’t fish for empathy.

Highly empathic people don’t show empathy expecting it in return. You see this all the time in business—customers tell their sob story in hopes of receiving some sort of special treatment. You may have a birthday, funeral, graduation, or some other life-altering event, but there are billions of people on the planet, and what you’re experiencing is no more or less important than anyone else. Shake off that tit-for-tat mentality before you end up forever alone.

9. They don’t mock failures.

Nobody likes to be insulted, but sometimes you may accidentally hurt someone else’s feelings. Be mindful of this and learn to be more encouraging. Just because you predicted someone’s failure doesn’t make you right—it actually makes you an asshole. If you find yourself trying to “prove” things to people so they’ll “see the light” and you can have your “I told you so” moment, you’re doing it wrong. Stop this immediately.

10. They’re not impatient.

Impatience stems from selfishness. Traffic moves slowly sometimes, food takes time to prepare, and nothing is instant. Instead of raging out at everyone, try to understand how the other person feels. The clerk or cashier you’re speaking to isn’t exactly happy to be there either, and they’re very much aware you want to be in and out, get value, etc. We get you’re in a hurry—everyone else is too, and you’re not that important. Sorry you had to find out this way.

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Empathy is a vital trait—it’s the basis of diplomacy, negotiation, and communication in general. Human beings are a hivemind, and communication is how we remain connected to each other and evolve. If you’re not empathetic, you need to be. Otherwise you’ll always remain behind those who are.

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

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Featured photo credit: Amy Hirschi via unsplash.com

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