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Last Updated on February 19, 2020

What Makes a Good Leader: 9 Critical Leadership Qualities

What Makes a Good Leader: 9 Critical Leadership Qualities

The word “leader” makes you think of people in charge. High-ranking people – your boss, politicians, presidents, CEOs…

But leadership really isn’t about a particular position or a person’s seniority. Just because someone has worked for many years doesn’t mean he has gained the qualities and skills to lead a team.

Getting promoted to a managerial position doesn’t automatically turn you into a leader either. CEOs and other high-ranking officials don’t always have great leadership skills.

So what makes a good leader? What are the characteristics of a leader?

Good leadership is about acquiring and honing skills. Leadership skills enable you to be a role model for a team in any environment. With great leadership qualities, successful leaders come in all shapes and sizes: in the home, at school, or at the workplace.

The following is a list of characteristics of a leader who successfully leads a great team:

1. Stay Positive, Even in the Worst Situations

Great leaders know that they won’t have a happy and motivated team unless they themselves exhibit a positive attitude. This can be done by remaining positive when things go wrong and, by creating a relaxed and happy atmosphere in the workplace.

Even some simple things like providing cupcakes or beers on Fridays can make the world of difference. An added perk is that team members are likely to work harder and do overtime when needed if they’re happy and appreciated.

Even in the worst situations such as experiencing low team morale or team members having made a big mistake at work, a great leader stays positive and figure out ways to keep the team motivated to solve the problems.

Walt Disney (1901-1966), had his share of hardships and challenges; and like any great leader, he managed to stay positive and find new opportunities. In 1928, Disney found that his film producer, Charles Mintz, wanted to reduce his payments for the Oswald series. Mintz threatened to cut ties entirely if Disney didn’t accept his terms, and Disney chose to part ways. But in leaving Oswald, Disney decided to create something new: the iconic Mickey Mouse.

    What Can You Learn from Walt Disney?

    Break down huge challenges into smaller ones and find ways to tackle them one by one.

    Think about the lessons you can learn from the mistake and jot them down — Because sometimes you win, sometimes you learn.

    2. Exhibit Confidence Everywhere

    All great leaders have to exhibit an air of confidence if they’re going to succeed. Please don’t confuse this with self-satisfaction and arrogance. You want people to look up to you for inspiration, not so they can punch you in the face.

    Confidence is important because people will be looking to you on how to behave, particularly if things aren’t going 100% right. If you remain calm and poised, team members are far more likely to as well. As a result, morale and productivity will remain high and the problem will be solved more quickly.

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    If you panic and give up, they will know immediately and things will simply go down hill from there.

    Elon Musk is a great example of a leader with confidence. He truly believes that Tesla will be successful, which he has shown many times through his actions. He converted 532,000 stock options at $6.63 each, their value on Dec. 4, 2009, before Tesla went public. It was a hefty bargain considering Tesla’s stock price stood at around $195 per share at that time. He doesn’t apologize for his beliefs and has drawn fire from just about everyone for his political actions.

      What Can You Learn from Elon Musk?

      You can’t instantly become a very confident person, but all the small things you do every day will gradually make you more confident:

      • List 10 things you like about yourself every day (something different every day), and you’ll be more confident about yourself.
      • Work on your strengths, do your best to enhance them.

      3. Have a Sense of Humor

      It’s imperative for any kind of leader to have a sense of humor, particularly when things go wrong. And they will.

      Your team members are going to be looking to you for how to react in a seemingly dire situation. It would probably be best if you weren’t stringing up a noose for yourself in the corner. You need to be able to laugh things off, because if staff morale goes down, so will productivity.

      Establish this environment prior to any kind of meltdown by encouraging humor and personal discussions in the work place.

      As president, Barack Obama exuded confidence and calm during stressful situations. But he was also known for his “dad jokes”,[1] his genuinely funny speeches at the White House Correspondents’ Dinner, and appearing on Zack Galifianakis’s Between Two Ferns.[2] Obama’s sense of humor made him grounded, realistic, and honest – no doubt that helped during some tense moments in the White House!

        What Can You Learn from Barak Obama?

        Laugh at yourself. Confident people laugh about their own silly mistakes, others will also trust you more because you’re willing to share your experiences.

        Be observant and learn from the jokes others make. You can also get a lot of inspirations from the internet.

        4. Embrace Failures and Manage Set Backs

        No matter how hard you try to avoid it, failures will happen; that’s okay. You just need to know how to deal with them.

        Great leaders take them in strides. They remain calm and logically think through the situation and utilize their resources. What they don’t do is fall apart and reveal to their team how worried they are, which leads to negative morale, fear and binge-drinking under desks.

        Great leaders do in fact lead, even when they’re faced with setbacks.

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        Henry Ford experienced a major setback after designing and improving the Ford Quadricycle. He founded the Detroit Automobile Company in 1899, but the resulting cars they produced did not live up to his standards and were too expensive. The company dissolved in 1901. Ford took this in stride and formed the Henry Ford Company. The sales were slow and the company had financial problems; it wasn’t until 1903 that the Ford Motor Company was successful and put the Ford on the map.

          What Can You Learn from Walt Disney?

          Get to the root cause of any problem so you can prevent it from happening again and learn from the mistake.

          To do this, use the 5 Whys problem solving framework.

          By asking “why” for 5 times (or more) on why something happened, you can find out the key factor that caused the problem and can find the best solution to tackle the problem.

          You’ll also learn how to prevent this from happening again in the future after finding out a problem’s root cause.

          5. Listen, and Give Feedback

          This is far more complex than it actually sounds. Good communication skills are essential for a great leader. You may very well understand the cave of crazy that is your brain, but that doesn’t mean that you can adequately take the ideas out of it and explain them to someone else.

          The best leaders need to be able to communicate clearly with the people around them. They also need to be able to interpret other people properly and not take what they say personally.

          The Dalai Lama, as a symbol of the unification of the state of Tibet, represents and practices Buddhist values. The Dalai Lama’s leadership is benevolent and aims toward truth and understanding, alongside the other Buddhist precepts. This is a great example for all leaders: if you want to give good directions to others, you have to get feedback from others to understand the situation properly.

            What Can You Learn from Dalai Lama?

            Encourage communication between team members and establishing an open door policy.

            Practice not to interrupt team members when they’re talking.

            Summarize what they say and ask for feedback every time after you have talked about your ideas.

            6. Know How and When to Delegate

            No matter how much you might want to, you can’t actually do everything yourself. Even if you could, in a team environment that would be a terrible idea anyway.

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            Good leaders recognize that delegation does more than simply alleviate their own stress levels (although that’s obviously a nice perk). Delegating to others shows that you have confidence in their abilities, which subsequently results in higher morale in the workplace, as well as loyalty from your staff. They want to feel appreciated and trusted.

            Although Steve Jobs is known for focusing in on the smallest of details, he knew how to delegate. By finding, cultivating, and trusting capable team members – like Tim Cook – Jobs was able to make Apple run smoothly, even while he had to be absent for extended periods of time.

              What Can You Learn from Steve Jobs?

              To know when and how to delegate work to team members, you have to be very familiar with each of them:

              • List out all of their strengths, weaknesses and personalities.
              • Talk with your team members more too to know more about their passion and interests.

              Take a look at this guide and learn more about delegation: How to Delegate Work Effectively (The Definitive Guide for Leaders)

              7. Inspire and Grow People Around

              Any good leader knows how important it is to develop the skills of those around them. The best can recognize those skills early on. Not only will development make work easier as they improve and grow, it will also foster morale. In addition, they may develop some skills that you don’t possess that will be beneficial to the workplace.

              Great leaders share their knowledge with the team and give them the opportunity to achieve. This is how leaders gain their respect and loyalty.

              Pope Francis has been unusually popular with many Catholics and many non-Catholics. His position isn’t totally traditional, which is part of his appeal, but he also has admirable leadership skills. Pope Francis’s TED talk drew attention, because he encouraged leaders to be humble and to demonstrate solidarity with others. This inclusive, kind, and respectful style of leadership is incredibly important for any situation.

                What Can You Learn from Pope Francis?

                Spend time to talk with other team members individually to understand them.

                Find out team members’ current challenges and try to give feedback and encouragement so they will grow and do better.

                8. Take Responsibility and Never Blame Others

                Great leaders know that when it comes to their company, work place or whatever situation they’re in, they need to take personal responsibility for failure. How can they expect employees to hold themselves accountable if they themselves don’t?

                The best leaders don’t make excuses; they take the blame and then work out how to fix the problem as soon as possible. This proves that they’re trustworthy and possess integrity.

                Howard Gillman is the chancellor of UC Irvine. You might have heard of how the university rescinded a bunch of acceptances, and then changed its mind.[3] This past spring, an unusually high number of accepted students decided to matriculate; the school initially responded by rescinding offers over things like missed deadlines. But the college realized this was a mistake and reversed its decision. Gillman and the university accepted responsibility and decided to move past their earlier bad decision.

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                  What Can You Learn from Howard Gillman?

                  Ask yourself what you could have done better to prevent this from happening.

                  Take the responsibility and think about what you can do better to prevent this from happening next time.

                  9. Make Decisions Based on Lessons Learned in the Past

                  It’s safe to say that all great leaders will have to enter unchartered waters at some point during their career (figuratively, of course). Because of this, they have to be able to trust their intuition and draw on past experiences to guide them.

                  Great leaders know that there’s always something to learn from everything they have experienced before. They are able to connect the present challenges with the lessons learned in the past to make decisions and take actions promptly.

                  You can either recall what you’ve learned from your memories, or search from your notes (ideally, a software that you can access anywhere with things well-organized).

                  Warren Buffett, one of the richest people in the world, has mostly made the right calls. But in dealing with huge amounts of money, Buffett has also made several multi-million (and sometimes multi-billion) dollar mistakes. He has stated that buying the company Berkshire Hathaway was his biggest mistake.[4] From that poor choice, he realized that it was unwise to pursue “improvements” and “expansions” in the existing textile industry. Despite mistakes like this, Buffett has invested wisely – and it shows.

                    What Can You Learn from Warren Buffett?

                    Write down lessons you’ve learned from any mistakes you’ve made.

                    Have all the lessons well organized and  when similar things happen again in future, take these lessons as references.

                    The Bottom Line

                    Leadership traits are learnable. If you practice consistently, you can be a great leader too.

                    Make small changes your habits when you work with your team – wherever that may be. Most of us aren’t presidents or CEOs.

                    But we all work with other people, and our actions always impact others. This gives every person the chance to develop leadership skills and to stand out from the crowd.

                    More About Leadership

                    Featured photo credit: Unsplash via unsplash.com

                    Reference

                    More by this author

                    Tegan Jones

                    Tegan is a passionate journalist, writer and editor. She writes about lifestyle tips on Lifehack.

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                    Last Updated on April 6, 2020

                    10 Powerful Ways to Influence People Positively

                    10 Powerful Ways to Influence People Positively

                    Most discussions on positively influencing others eventually touch on Dale Carnegie’s seminal work, How to Win Friends and Influence People. Written more than 83 years ago, the book touches on a core component of human interaction, building strong relationships. It is no wonder why.

                    Everything that we do hinges on our ability to connect with others and formulate deep relationships. You cannot sell a house, buy a house, advance in most careers, sell a product, pitch a story, teach a course, etc. without building healthy relationships. Managers get the best results from their teams, not through brute force, but to careful appeals to their sensibilities, occasional withdrawals from the reservoir of respect they’ve built. Using these tactics, they can influence others to excellence, to productivity, and to success.

                    Carnegie’s book is great. Of course, there are other resources too. Most of us have someone in our lives who positively influences us. The truth is positively influencing people is about centering the humanity of others. Chances are, you know someone who is really good at making others feel like stars. They can get you to do things that the average person cannot. Where the requests of others sound like fingernails on a chalkboard, the request from this special person sounds like music to your ears. You’re delighted to not only listen but also to oblige.

                    So how to influence people in a positive way? Read on for tips.

                    1. Be Authentic

                    To influence people in a positive way, be authentic. Rather than being a carbon copy of someone else’s version of authenticity, uncover what it is that makes you unique.

                    Discover your unique take on an issue and then live up to and honor that. Once of the reasons social media influencers are so powerful is that they have carved out a niche for themselves or taken a common issue and approached it from a novel or uncommon way. People instinctually appreciate people whose public persona matches their private values.

                    Contradictions bother us because we crave stability. When someone professes to be one way, but lives contrary to that profession, it signals that they are confused or untrustworthy and thereby, inauthentic. Neither of these combinations bode well for positively influencing others.

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                    2. Listen

                    Growing up, my father would tell me to listen to what others said. He told me if I listened carefully, I would know all I needed to know about a person’s character, desires and needs.

                    To positively influence others, you must listen to what is spoken and what is left unsaid. Therein lies the explanation for what people need in order to feel validated, supported and seen. If a person feels they are invisible, and unseen by their superiors, they are less likely to be positively influenced by that person.

                    Listening meets a person’s primary need of validation and acceptance.

                    Take a look at this guide on how to be a better listener: How to Practice Active Listening (A Step-By-Step Guide)

                    3. Become an Expert

                    Most people are predisposed to listen to, if not respect, authority. If you want to positively influence others, become an authority in the area in which you seek to lead others. Research and read everything you can about the given topic, and then look for opportunities to put your education into practice.

                    You can argue over opinions. You cannot argue, or it is unwise to argue, over facts and experts come with facts.

                    4. Lead with Story

                    From years of working in the public relations space, I know that personal narratives, testimonials and impact stories are incredibly powerful. But I never cease to be amazed with how effective a well-timed and told story can be.

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                    If you want to influence people, learn to tell stories. Your stories should be related to the issue or concept you are discussing. They should be an analogy or metaphor that explains your topic in ordinary terms and in vivid detail. To learn more about how to tell powerful stories, and the ethics of storytelling, take a look at this article: How To Tell An Interesting Story In 4 Simple Steps

                    5. Lead by Example

                    It is incredibly inspiring to watch passionate, talented people at work or play. One of the reasons a person who is not an athlete can be in awe of athletic prowess is because human nature appreciates the extraordinary. When we watch the Olympics, Olympic trials, gymnastic competitions, ice skating, and other competitive sports, we can recognize the effort of people who day in and day out give their all. C

                    ase in point: Simone Biles. The gymnast extraordinaire won her 6TH all-around title at the U.S. Gymnastics Championships after doing a triple double. She was the first woman to do so. Watching her gave me chills. Even non-gymnasts and non-competitive athletes can appreciate the talent required to pull off such a remarkable feat.

                    We celebrate remarkable accomplishments and believe that their example is proof that we too can accomplish something great, even if it isn’t qualifying for the Olympics. To influence people in a positive way, we must lead by example, lead with intention and execute with excellence.

                    6. Catch People Doing Good

                    A powerful way to influence people in a positive way is to catch people doing good. Instead of looking for problems, look for successes. Look for often overlooked, but critically important things that your peers, subordinates and managers do that make the work more effective and more enjoyable.

                    Once you catch people doing good, name and notice their contributions.

                    7. Be Effusive with Praise

                    It did not take me long to notice a remarkable trait of a former boss. He not only began and ended meetings with praise, but he peppered praise throughout the entire meeting. He found a way to celebrate the unique attributes and skills of his team members. He was able to quickly and accurately assess what people were doing well and then let them and their colleagues know.

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                    Meetings were not just an occasion to go through a “To Do” list, they were opportunities to celebrate accomplishments, no matter how small they are.

                    8. Be Kind Rather Than Right

                    I am going to level with you; this one is tough. It is easy to get caught up in a cycle of proving oneself. For people who lack confidence, or people who prioritize the opinions of others, being right is important. The validation that comes with being perceived as “right” feeds one’s ego. But in the quest to be “right,” we can hurt other people. Once we’ve hurt someone by being unkind, it is much harder to get them to listen to what we’re trying to influence them to do.

                    The antidote to influencing others via bullying is to prioritize kindness above rightness. You can be kind and still stand firm in your position. For instance, many people think that they need others to validate their experience. If a person does not see the situation you experienced in the way you see it, you get upset. But your experience is your experience.

                    If you and your friends go out to eat and you get food poisoning, you do not need your friends to agree that the food served at the restaurant was problematic for you. Your own experience of getting food poisoning is all the validation you need. Therefore, taking time to be right is essentially wasted and, if you were unkind in seeking validation for your food-poison experience, now you’ve really lost points.

                    9. Understand a Person’s Logical, Emotional and Cooperative Needs

                    The Center for Creative Leadership has argued that the best way to influence others is to appeal to their logical, emotional and cooperative needs. Their logical need is their rational and educational need. Their emotional need is the information that touches them in a deeply personal manner. The cooperative need is understanding the level of cooperation various individuals need and then appropriately offering it.

                    The trick with this system is to understand that different people need different things. For some people, a strong emotional appeal will outweigh logical explanations. For others, having an opportunity to collaborate will override emotional connection.

                    If you know your audience, you will know what they need in order to be positively influenced. If you have limited information about the people whom you are attempting to influence, you will be ineffective.

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                    10. Understand Your Lane

                    If you want to positively influence others, operate from your sphere of influence. Operate from your place of expertise. Leave everything else to others. Gone are the days when being a jack of all trades is celebrated.

                    Most people appreciate brands that understand their target audience and then deliver on what that audience wants. When you focus on what you are uniquely gifted and qualified to do, and then offer that gift to the people who need it, you are likely more effective. This effectiveness is attractive.

                    You cannot positively influence others if you are more preoccupied by what others do well versus what you do well.

                    Final Thoughts

                    Influencing people is about centering your humanity. If you want to influence others positively, focus on the way you communicate and improve the relationship with yourself first.

                    It’s hard to influence others if you’re still trying to figure out how to communicate with yourself.

                    More Tips About Making Influence

                    Featured photo credit: Wonderlane via unsplash.com

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