Advertising

Top 10 Interview Questions for Hiring the Best Managers

Advertising
Top 10 Interview Questions for Hiring the Best Managers

Whether you’re considering a management role or wanting to hire the best managers, a common assumption is that being a high performing technical expert makes an ideal manager. This idea is precarious for both the candidate and employer.

Becoming a manager isn’t for everyone. Before you review the interview questions for managers, it’s important to know and learn that managers require very different skill sets:

Don’t make the mistake of hiring someone who is not ready to become an effective manager.

Top 10 Questions to Ask a Management Candidate

Too often, people are hired to become managers because they are high performers in their technical roles or have been with the team for a long time and it seems to be a natural progression. As an employer, to increase the chances of success for the company and the individuals working within it, you’ll want to critically review the key mindset shifts and basic skills and competencies of an effective manager.

Are you hiring the best person for the job? Consider asking these interview questions. Assuming that all the candidates have similar technical skills, these people-focused and interpersonal skills-based interview questions can help gauge their readiness for a management role.

Advertising

1. How do you manage conflict (with your team, stakeholders, and immediate manager)? How would you describe your conflict management approach?

It’s inevitable that we run into conflict at work. And it’s even more important for managers to know how to handle these situations when staff escalate tricky situations that they need help with.

2. How do you have difficult conversations with stakeholders about performance issues?

Some employees, suppliers or customers are overzealous while others may be underperforming. Wherever your stakeholders fall on this spectrum, remember it’s the manager who needs to address any issues impacting the performance of the team and business.

3. Describe a situation when you coached or mentored others. How would you describe your coaching style?[1]

Knowing how to empower others so that they feel good about the work they are doing provides a creative environment that indirectly enhances the performance of the organization. Companies need managers and leaders who can listen, understand, and partner with others to realize the potential within themselves.

“As we look ahead into the next century, leaders will be those who empower others.” — Bill Gates

4. Describe your management style. How will you handle unexpected changes and direction from management?

How will you handle unexpected changes and direction from management? This response will give you insight into how they will fit into the existing corporate environment or complement it. Consider the personalities, work environment, and stakeholders that are involved in the business.

Advertising

5. How do you appreciate other people’s efforts?

We all give and receive in different ways. How will this individual accommodate the various styles on the team?

6. Why do you want to be a manager?

The candidates need to be clear on their rationale. This will give you an idea of what motivates them. Ask follow-up questions to dig deep and learn what drives them.

7. How do you provide positive feedback and constructive feedback? How do you tend to receive feedback?

Managers need to be able to work in diverse settings, adjust to change and troubleshoot. Their ability to provide observable and objective feedback impacts how others behave and ultimately perform at work.

8. The team you’re overseeing does a great job at __________. However, some of the challenges on this team include __________. What’s your plan to manage a team with such unique abilities, personalities and work styles to achieve the company’s objectives?

Is the candidate ready to let go of technical responsibilities to develop others? This question can give you insights about that.

9. What do you plan to accomplish within your first 30 days as a manager? How will you get to know the individuals on your team?

Change is usually coupled with a fear of the unknown and uncertainty. It’s no different when there is a new manager. People may feel uneasy and not know what to expect. It’s good to know how the new manager will handle this type of change.

Advertising

10. How would you address mistakes that your team made to senior management?

Are they ready to be responsible for the success and failures of their team? The manager may not have made the mistake, but their team did and this is an indication that something was mismanaged. Is the manager politically astute enough to support the actions of the team and or learn from the errors made?

Bonus: How to Prepare for a Management Interview

As an employer, you need to know how this management role impacts the organization and vice versa.

Know Your Company

When you’re caught up with the daily operations, it’s easy to forget if the strategic direction of your company will change what is required for new management hires. Take time to review the opportunities of your management role against current and future initiatives:

  • Why do you need this management position?
  • What are the key people challenges that someone in this role will face in your company?
  • Who are the key stakeholders she/he will need to interact with?
  • What are the key interpersonal skills required for these relationships to be successful for the business?

Talk to Key Stakeholders

Speaking to internal and external stakeholders who will interact with this management role will provide you with insights about the type of skills and competencies required for this role. Here are some questions to ask them:

  • What are the key challenges someone in this role will face in her/his work with your department?
  • When you have worked with a high performing manager in this role, what were the key behaviours and skills that she/he demonstrated?

Also, getting insights from your People and Culture or Human Resources department will help you understand the leadership competencies required for management roles that are aligned with the organization’s objectives.

Advertising

Bottom Line

When it comes to hiring the best manager, be organization-aware. Talk to key stakeholders to find out the people skills required for the new management role.

Don’t make the mistake of hiring a high performing technical expert to become a manager. Take time to hire the best manager with effective interpersonal skills.

Featured photo credit: Amy Hirschi via unsplash.com

Reference

More by this author

Ami Au-Yeung

Workplace Strategist | Career Coach | Workshop Facilitator | Writer | Speaker | Past Business Professor

Is People Management the Right Career Path for You? Signs You Need a Career Change at 30 (And How to Make It Successful) How to Learn at Work in the Most Effective Way Possible 9 Tips for Starting a New Job and Succeeding in Your Career How to Recon Like a “Spy” to Manage Conflicts in the Workplace

Trending in Work

1 Why Personal Branding Is Important to Your Career 2 How To Boost Employee Motivation During Difficult Times 3 7 Effective Ways To Motivate Employees in 2021 4 How To Stay Motivated As You Build Your Business 5 15 Smart Video Conferencing Etiquette Tips to Follow

Read Next

Advertising
Advertising

Last Updated on August 25, 2021

Why Personal Branding Is Important to Your Career

Advertising
Why Personal Branding Is Important to Your Career

As a recruiter, I have met and interviewed hundreds of candidates who have no idea who they are.

Without a personal brand, candidates struggle to answer the question: “tell me about yourself—who are you?” They have no idea about who they are, what their strengths are, and how they can add value to the company. They present their CV’s believing that their CV is the key to their career success. In some ways, your CV still has its use. However, in today’s job market, you need more than a CV to stand out in a crowd.

According to Celinne Da Costa:[1]

“Personal brand is essentially your golden ticket to networking with the right people, getting hired for a dream job, or building an influential business.” She believes that “a strong personal brand allows you to stand out in an oversaturated marketplace by exposing desired audiences to your vision, skillset, and personality in a way that is strategically aligned with your career goals.”

A personal brand opens up your world to so many more career opportunities that you would never have been exposed to with just your CV.

What Is Your Personal Brand?

“Personal branding is how you distinctively market your uniqueness.” —Bernard Kelvin Clive

Today, the job market is very competitive and tough. Having a great CV will only let you go so far because everyone has a CV, but no one else has your distinct personal brand! It is your personal brand that differentiates you from everyone else and that is what people buy—you.

Your personal brand is your mark on the world. It is how people you interact with and the world see you. It is your legacy—it is more important than a business brand because your personal brand lasts forever.

Advertising

I have coached people who have very successful careers, and they come to me because they have suddenly found that they are not getting the opportunities or having the conversations that would them to their next role. They are having what I call a “career meltdown,” all because they have no personal brand.

A personal brand helps you become conscious of your differences and your uniqueness. It allows you to position yourself in a way that makes you stand out from the pack, especially among other potential job applicants.

Don’t get me wrong, having a great CV and a great LinkedIn profile is important. However, there are a few steps that you have to take to have a CV and LinkedIn profile that is aligned to who you are, the value you offer to the market, and the personal guarantee that you deliver results.

Building your personal brand is about strategically, creatively, and professionally presenting what makes you, you. Knowing who you are and the value you bring to the table enables you to be more informed, agile, and adaptable to the changing dynamic world of work. This is how you can avoid having a series of career meltdowns.

Your Personal Brand Is Essential for Your Career Success

In her article, Why Personal Branding Is More Important Than Ever, Caroline Castrillon outlines key reasons why a personal brand is essential for career success.

According to Castrillon,[2]

“One reason is that it is more popular for recruiters to use social media during the interview process. According to a 2018 CareerBuilder survey, 70% of employers use social media to screen candidates during the hiring process, and 43% of employers use social media to check on current employees.”

The first thing I do as a recruiter when I want to check out a candidate or coaching client is to look them up on LinkedIn or other social media platforms, such as Facebook, Instagram, and Twitter. Your digital footprint is the window that highlights to the world who you are. When you have no control over how you want to be seen, you are making a big mistake because you are leaving it up to someone else to make a judgment for you as to who you are.

Advertising

As Jeff Bezos, the founder of Amazon, once said, “Your brand is what people say about you when you are not in the room.”

In her book, Becoming, Michelle Obama writes about the importance of having a personal brand and her journey to defining her personal brand. She wrote that:

“if you don’t get out there and define yourself, you’ll be quickly and inaccurately defined by others.”

When you have a personal brand, you are in control. You know exactly what people will say about you when you leave the room.

The magic of a personal brand is that gives you control over how you want to be seen in the world. Your confidence and self-belief enable you to leverage opportunities and make informed decisions about your career and your future. You no longer experience the frustrations of a career meltdown or being at a crossroads not knowing what to do next with your career or your life. With a personal brand, you have focus, clarity, and a strategy to move forward toward future success.

Creating your personal brand does not happen overnight. It takes a lot of work and self-reflection. You will be expected to step outside of your comfort zone not once, but many times.

The good news is that the more time you spend outside of your comfort zone, the more you will like being there. Being outside of your comfort zone is where you can test the viability of and fine-tune your personal brand.

5 Key Steps to Creating Your Personal Brand

These five steps will help you create a personal brand that will deliver you the results you desire with your career and in life.

Advertising

1. Set Your Personal Goals

What is it that you want to do in the next five years? What will your future self be doing in the next five to ten years? What is important to you? If you can answer these questions, then you are on the right path. If not, then you have to start thinking about them.

2. Create Your Unique Value Proposition

Create your unique value proposition by asking yourself these four questions:

  1. What are your personality features? What benefit do you offer people?
  2. Who are you and why do people enjoy working with you?
  3. What do you do and what do people want you to do for them? How do you solve their problems?
  4. What makes you different from others like you?

The answers to these questions will give you the information you need to create your professional story, which is the key step to creating your personal brand.

3. Write Your Professional Story

Knowing who you are, what you want, and the unique value you offer is essential to you creating your professional story. People remember stories. Your personal story incorporates your value proposition and tells people who you are and what makes you unique. This is what people will remember about you.

4. Determine Which Platforms Will Support Your Personal Brand

Decide which social media accounts and online platforms will best represent your brand and allow you to share your voice. In a professional capacity, having a LinkedIn profile and a CV that reflects your brand is key to your positioning in relation to role opportunities. People will be connecting with you because they will like the story you are telling.

5. Become Recognized for Sharing Your Knowledge and Expertise

A great way for you to promote yourself is by sharing knowledge and helping others. This is where you prove you know your stuff and you gain exposure for doing so. You can do this through social media, writing, commenting, video, joining professional groups, networking, etc. Find your own style and uniqueness and use it to attract clients, the opportunities, or the jobs you desire.

The importance of having a personal brand is not going to go away. In fact, it is the only way where you can stand out and be unique in a complex changing world of work. If you don’t have a personal brand, someone will do it for you. If you let this happen, you have no control and you may not like the story they create.

Standing out from others takes time and investment. Most people cannot make the change by themselves, and this is where engaging a personal brand coach is a viable option to consider.

Advertising

As a personal brand coach, working with my clients to create their personal brand is my passion. I love the fact that we can work together to create a personal story that defines exactly what people will say when you leave the room.

Other People’s Stories

Listening to other people’s stories is a great way to learn. In his article, 7 TED Talks About Personal Branding, Rafael Dos Santos presents the best Ted Talks where speakers share their stories about the “why,” “what,” and “how” of personal branding.((GuidedPR: 7 TED Talks About Personal Branding))

Take some time out to listen to these speakers sharing their stories and thoughts about personal branding. You will definitely learn so much about how you can start your journey of defining yourself and taking control of your professional and personal life.

Your personal brand, without a doubt, is your secret weapon to your career success. As Michelle Obama said,

“your story is what you have, what you will always have. It is something to own.”

So, go own your story. Go on the journey to create your personal brand that defines who you are, highlights your uniqueness, and the value you offer to the world.

Featured photo credit: Austin Distel via unsplash.com

Reference

Read Next