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Stuck in a Rut? Find the Hidden Opportunity

Stuck in a Rut? Find the Hidden Opportunity

When was the last time you felt stuck in a situation, where you didn’t know how to get out of it, and almost felt hopeless?

It may have been a personal relationship that wasn’t going well, a job that you weren’t happy in, or life in general not giving you the sense of fulfillment that you’d like…

Often, when we’re faced with a setback, it’s easy for us to look only on the negatives and dwell on the bad. Everything suddenly seems bleak and it’s hard to see that silver lining.

But, here’s what separates the successful from the average… they are always able to recognize and dig deep within these setbacks, to find hidden opportunities–opportunities can allow them to get back on their feet, and out of their rut.

So how do they do that?

They start by looking at the positives.

First, Focus on the Positive

No matter the situation, positive thinking has been related to so many healthy benefits like increased life span, lower rates of depression, better psychological and physical well-being, and better coping skills during hardships.

We need to accept that suffering is a part of life; it’s inevitable! But, how you decide to come out from each moment of suffering determines the rest of your life journey. So, it’s important to train your brain to find opportunities over limitations.

These obstacles that you face can be turning points for break throughs no matter what role you’re in – a stay home mom, a retiree, a working professional, etc. So if you’re currently feeling somewhat stuck in a certain aspect of your life, why not find one or two positive thoughts that you can think of from that situation?

The Beauty of a Blocker

Another reason why it’s so important to look for the positives in something bad, is because it helps you to shift your mindset towards seeing negatives as something good. This is otherwise known as ‘Post-traumatic growth’, and happens when a person experiences positive changes resulting from a major life crisis.

According to research by psychologists Richard Tedeschi and Lawrence Calhoun, post-traumatic growth goes beyond resilience; by actively searching for the good in something terrible, a person can use adversity as a catalyst for advancing to a higher level of psychological functioning.[1]

Finding the beauty in something bad encourages personal strength and boosts self confidence. Once you overcome past challenges, you feel empowered, and you’re more likely to feel confident in taking charge of future challenges.

Besides being a part of life, setbacks also shift our perspective and help us to recognize the good things in life, allowing us to see the value of not suffering, and increases our empathy. This allows us to see the importance of making the most of our lives.

We can also empathize better with those who have also endured hardship, giving us the distinct advantage of seeing circumstances from a new and different perspective, which is ultimately the root of creativity.

Whether bonding on a deeper level with friends and family or feeling connected to strangers who have gone through similar difficulties, suffering can bring people closer together. Social support is especially important for healing; discussing and processing hardships with other people assists with meaning-making.

What’s Stopping You Should Be Your Main Focus (For Now)

Now that you’ve seen the importance of looking at the positives in a bad situation, let’s go back to your current obstacle, whatever it may be. Use this instance as your main opportunity, and not a setback.

This will help you see what to focus on first before tackling other aspects of your goals. I’ll share an example:

My friend Sarah was recently given a new job opportunity. Sarah was given a golden opportunity to take up a leadership position at a new regional office in Seoul (S. Korea), but one of the key job requirements is to facilitate communication between local partners.

So even though Sarah’s got over 10 years of experience in her field, has a strong set of skills that fits the job and is the leading candidate by a large margin, Sarah doesn’t speak Korean. Which means Sarah faces a pretty significant obstacle with the language difference, as her promotion is conditional given she can prove that she’s able to fulfill the job role despite her limitations.

Instead of focusing on the negative aspect of this job offer, Sarah chose to turn this setback into an opportunity – an opportunity to prove beyond doubt that she’s the person for this role by gaining working fluency in the Korean language.

Despite knowing that a large part of her job involves constant interaction with local partners, Sarah is still confident that she has what it takes, and believes that her little understanding of Korean will not get in the way.

So, what did Sarah do to conquer her obstacle?

She started off by hiring an assistant who was able to converse in fluent Korean, so that the assistant could act as her translator for the first few months while Sarah was learning the Korean language.

She also dedicated 1 hour each night to working with a Korean language tutor, and 1 hour each weekend to watching Korean dramas.

Six months later, Sarah is able to speak simple conversational Korean with her colleagues, and she can even hold meetings in Korean with little help from her assistant. Of course, there was a lot of goal setting and focus put in by Sarah in order for her to achieve this accomplishment. But the key is that she didn’t let her initial obstacle of not being able to speak Korean get in the way of an amazing career progression.

Focus is the way in which you deliberately target your energy to push progress in something you care about. In this case, Sarah found her focus in wanting to excel in her career.

Because of this, she was able to visualize and set focus objectives that she could work on to reach her goal of speaking Korean to excel in her job.

So, once you get past your blocker and find your focus, you’ll be well prepared to start checking off other tasks to get you closer to your goal. This is how an obstacle can become a hidden opportunity!

Get Moving to Get Unstuck

In order to get unstuck, you have to move. You have to do something that can allow yourself to come out of the rut, and that’s why you need to create a new goal that can give you focus and motivation to make progress again.

In Sarah’s case, she could have stayed stuck in her current job, without taking on the new opportunity if she let the obstacle of not being able to speak Korean get the better of her.

Don’t let your limitations keep you constrained inside a loop as they keep you stuck facing the same problems, having the same choices, and taking the same actions over and over, and over again. Start by getting the right focus.

Try using these guiding statements to help you get moving, and finding your hidden opportunity:

  1. I’m limited by… (obstacle/constraint) because… (why it’s a limitation)
  2. It stops me from…(the thing you want to do)

Once you’ve identified your limitation, you can work on finding the turning point and really assess the possibilities. A turning point is a key obstacle that, if overcome, would open new opportunities that weren’t available before. 

So use the statement:
If only i could… (achievement) then I’d be able to… (the new possibility).

And, with that, you can create your opportunity statement:
I have an opportunity to… (new possibility) by… (the achievement).

Once you’ve found your hidden opportunity, it’s time to get started on pursuing your new goals, and having the right kind of motivation is key to sustaining this progress, in particular, Intrinsic MotivationIntrinsic Motivation involves engaging in a behavior because it is personally rewarding.

In this case, you’re now doing something for your own sake rather than the desire for some external reward or factor. You’ll be more likely to carry through with your goals as a result of that!

Featured photo credit: Adi Goldstein via unsplash.com

Reference

[1] Richard Tedeschi and Lawrence Calhoun: Post-traumatic growth: conceptual foundations and empirical evidence

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Leon Ho

Founder & CEO of Lifehack

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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