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Become a Better Manager: 20 Leadership Examples to Inspire Your Team

Become a Better Manager: 20 Leadership Examples to Inspire Your Team

People are inspired by positive leadership examples. The average American cannot name their congressional representative, but they know the name and story of Mother Teresa. Few people have been inspired enough to pack their bags and live a life of servitude in Calcutta, but Mother Teresa’s sacrifices made many treat their fellow man with more dignity and grace.

Managers have a spectrum of tools for getting employees to do what needs doing. All too often, managers lean on authority – direction, intimidations, bullying – which inspires nobody.

When directed and not inspired, employees will work the minimum number of hours and make the least amount of effort required to keep their jobs. Conversely, an inspired employee can’t wait to get to work, will be highly motivated, infinitely creative, and work until the task is done very well.

Here are a number of ways you inspire and lead by example:

1. Be totally honest and transparent no matter what

Trust is the foundation of every relationship. A lack of trust breeds a lack of everything else.

Trust then becomes an imperative in the workplace. When you are openly honest, even when it hurts your own prospects, you sow the seeds of trust and that in turn grows a garden of commitment by your employees.

Dishonesty is an herbicide in that same garden.

2. Be a willing listener

Some people listen unwillingly and it shows. The speaker feels marginalized and unimportant. People who feel like that simply do not care enough to try.

When listening, absorb everything the person is saying, including how they are saying it.

Understand their communication holistically, including emotional nuances. When you do, your employees feel that you genuinely care… because you do.

3. Be their friend

Some folks say to not get too close to your people. I have found the opposite to be true.

Think of someone you know and like, who has shown a true interest in you.

Next, think of a casual acquaintance.

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Now imagine both of them asking you to help them move.

Who would you help haul a sofa down a flight of stairs?

4. Praise often and genuinely

I do not mean inauthentic, smarmy compliments. I mean watch what your employees do and be sincerely grateful for jobs well done.

It is gratitude that makes praise authentic.

5. Be humble, not arrogant

Humility is the modest view of one’s own importance.

The fact is that you, as a manager, will only be as successful as your team makes you. That means your employees are more important than you are, at least in terms of corporate performance.

Lording over those who will make or break you is arrogant and will lead to you being humbled the hard way.

6. Manage by walking around

Leadership is getting things done through people. If you are not connecting with your people often, in person, in their environment, then you cannot know their issues, their concerns, and their problems.

Getting out of your office and onto the shop floor will make employees feel you are part of their world because you are.

7. Set the example of work ethic you expect from your employees

This does not mean suffering 12-hour work days. This means demonstrating the qualities you want to see from your employees, be it precision, innovation, frugality, or even politeness.

All elements that involve work are part of the ethic and will not be held dear by your employees unless they see it in you.

8. Dress in the manner that you expect employees to dress

I ran a semiconductor company, and many of our employees wore “bunny suits” because they worked in an ultra-clean environment. These exceptions aside, people will adopt the local dress code.

You set the tone. Very few employees would dare show up to work in torn blue jeans if the boss normally wears a jacket and tie.

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In every team, there is a minimal level of professionalism, and that is expressed in part by how one dresses.

If you want the right professionalism from your team, wear the clothes that reflect that professional appeal.

9. Be kind and empathetic

Bullies do have followers who are mainly other bullies, and they only stick around as long as the power of money flows from the top.

But a great leader knows that kindness generates loyalty that lasts. To be kind requires empathy, the ability to understand and share the feelings of another (you can be polite without empathy, but being kind starts with understanding the person within).

10. Never use vulgar or condescending language

You cannot inspire people through harshness. Vulgar language, regrettably in vogue these days, is harsh and has one of two effects on employees – it either makes them harsh themselves, or it makes them not want to engage you.

Either way, you lose.

The same applies to condescension. Combine the two and you will have a very high employee turnover rate.

11. Treat everyone with the proper dignity and respect

Dignity and respect are intertwined. If you do not respect someone, you are more apt to not treat them with dignity.

Start with the idea that everyone gets 100 percent credit up-front. Then don’t reduce that credit except for serious matters.

In this way, everyone you want to inspire automatically receives the dignity they want and likely deserve.

12. Ask, “How can I help?”

“How can I help?” communicates a number of things in four words. It says you care about them and their needs. It says you want to make them successful. It communicates that their needs are important, and thus your employees are important as well.

If your employees trust you – and if you follow the previous examples they should – then they will tell you what they need, and that allows you to make them successful.

As a side effect, it will make you successful too.

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13. Act with Integrity

Integrity is doing what’s right even when no one is watching. But people are always watching.

When you act without integrity, employees become motivated to watch out for themselves, not for you and not for the company.

Likewise, when you demonstrate integrity, it communicates that it is expected.

14. Be the optimist

Who follows a pessimist? Nobody.

So, smile a lot, talk about what is gloriously possible, and how your teams will make it happen.

JFK was optimistic, and his outlook caused mankind to leave the planet and land on the moon.

15. Have a can-do attitude

A defeatist is a person who expects or is ready to accept failure. If you, as a leader, expect failure, why would anyone on your team want to work toward success? They would not.

So even under the toughest situations, stay positive and assume that success can be had.

When employees see an optimistic leader, one who says, “This may be tough, but we can do it,” they will indeed do it.

16. Be the visionary

You need to have an objective and communicate it clearly. Let employees see the mission, why it is good, and why they are essential to achieving it. This crafting of the vision need not be expansive.

An IT department might make a mission of zero downtime. A marketing department might establish a vision for creating an unbreakable brand. Your production facility could strive for 10 percent more output.

Make the vision good, achievable and most of all, understood by all.

17. Guide them, not drive them

Anyone who has worked cattle – and I have – knows that if you push a herd too hard, they will spook and stampede. But gently guiding a herd toward a corral works pretty well.

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Employees are not cattle, but they also do better when you set frameworks and expectations (guidance) and then get out of their way.

18. Promote doing whatever it takes, no excuses

Aside from maintaining ethical employee behavior, letting your team know that the mission is important enough to require their ardent efforts is a reflection of your commitment to the company.

The best way to do this involves you doing whatever it takes. Putting in visible extra effort shows that you are in the game for keeps, and that your team should be as well.

19. Don’t just criticize a mistake

One old adage says to never complain unless you have a better idea. Likewise, criticizing an employee for making a mistake, but not helping them learn from their mistake is merely complaining.

We all make mistakes, and we all should learn from them.

A great example for you to set is showing that as a team, we help one another learn, including learning when we mess up.

20. Do the tough things first

It is important to tackle the difficult and unpleasant tasks right away, every day. I call it “eating the ugly frog first.”

People tend to procrastinate, and do so very well for big, complicated, onerous tasks. But no great project ever progresses until the big, complicated, onerous tasks are completed.

When your team sees you assaulting the elephant in the room, they gain the conviction and courage necessary to do likewise.

The type of employee you have is a reflection on you. The example you set and the integrity you demonstrate determine how inspired your team is. Start leading by example and lead your team towards success!

Featured photo credit: Unsplash via unsplash.com

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Ray Zinn

Ray Zinn is an inventor, entrepreneur, investor, angel, bestselling author and the longest serving CEO of a publicly traded company in Silicon Valley.

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Last Updated on September 30, 2020

Effective vs Efficient: What’s the Difference Regarding Productivity?

Effective vs Efficient: What’s the Difference Regarding Productivity?

When it comes to being effective vs efficient, there are a lot of similarities, and because of this, they’re often misused and misinterpreted, both in daily use and application.

Every business should look for new ways to improve employee effectiveness and efficiency to save time and energy in the long term. Just because a company or employee has one, however, doesn’t necessarily mean that the other is equally present.

Utilizing both an effective and efficient methodology in nearly any capacity of work and life will yield high levels of productivity, while a lack of it will lead to a lack of positive results.

Before we discuss the various nuances between the word effective and efficient and how they factor into productivity, let’s break things down with a definition of their terms.

Effective vs Efficient

Effective is defined as “producing a decided, decisive, or desired effect.” Meanwhile, the word “efficient ” is defined as “capable of producing desired results with little or no waste (as of time or materials).”[1]

A rather simple way of explaining the differences between the two would be to consider a light bulb. Say that your porch light burned out and you decided that you wanted to replace the incandescent light bulb outside with an LED one. Either light bulb would be effective in accomplishing the goal of providing you with light at night, but the LED one would use less energy and therefore be the more efficient choice.

Now, if you incorrectly set a timer for the light, and it was turned on throughout the entire day, then you would be wasting energy. While the bulb is still performing the task of creating light in an efficient manner, it’s on during the wrong time of day and therefore not effective.

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The effective way is focused on accomplishing the goal, while the efficient method is focused on the best way of accomplishing the goal.

Whether we’re talking about a method, employee, or business, the subject in question can be either effective or efficient, or, in rare instances, they can be both.

When it comes to effective vs efficient, the goal of achieving maximum productivity is going to be a combination where the subject is effective and as efficient as possible in doing so.

Effectiveness in Success and Productivity

Being effective vs efficient is all about doing something that brings about the desired intent or effect[2]. If a pest control company is hired to rid a building’s infestation, and they employ “method A” and successfully completed the job, they’ve been effective at achieving the task.

The task was performed correctly, to the extent that the pest control company did what they were hired to do. As for how efficient “method A” was in completing the task, that’s another story.

If the pest control company took longer than expected to complete the job and used more resources than needed, then their efficiency in completing the task wasn’t particularly good. The client may feel that even though the job was completed, the value in the service wasn’t up to par.

When assessing the effectiveness of any business strategy, it’s wise to ask certain questions before moving forward:

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  • Has a target solution to the problem been identified?
  • What is the ideal response time for achieving the goal?
  • Does the cost balance out with the benefit?

Looking at these questions, a leader should ask to what extent a method, tool, or resource meets the above criteria and achieve the desired effect. If the subject in question doesn’t hit any of these marks, then productivity will likely suffer.

Efficiency in Success and Productivity

Efficiency is going to account for the resources and materials used in relation to the value of achieving the desired effect. Money, people, inventory, and (perhaps most importantly) time, all factor into the equation.

When it comes to being effective vs efficient, efficiency can be measured in numerous ways[3]. In general, the business that uses fewer materials or that is able to save time is going to be more efficient and have an advantage over the competition. This is assuming that they’re also effective, of course.

Consider a sales team for example. Let’s say that a company’s sales team is tasked with making 100 calls a week and that the members of that team are hitting their goal each week without any struggle.

The members on the sales team are effective in hitting their goal. However, the question of efficiency comes into play when management looks at how many of those calls turn into solid connections and closed deals.

If less than 10 percent of those calls generate a connection, the productivity is relatively low because the efficiency is not adequately balancing out with the effect. Management can either keep the same strategy or take a new approach.

Perhaps they break up their sales team with certain members handling different parts of the sales process, or they explore a better way of connecting with their customers through a communications company.

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The goal is ultimately going to be finding the right balance, where they’re being efficient with the resources they have to maximize their sales goals without stretching themselves too thin. Finding this balance is often easier said than done, but it’s incredibly important for any business that is going to thrive.

Combining Efficiency and Effectiveness to Maximize Productivity

Being effective vs efficient works best if both are pulled together for the best results.

If a business is ineffective in accomplishing its overall goal, and the customer doesn’t feel that the service is equated with the cost, then efficiency becomes largely irrelevant. The business may be speedy and use minimal resources, but they struggle to be effective. This may put them at risk of going under.

It’s for this reason that it’s best to shoot for being effective first, and then work on bringing efficiency into practice.

Improving productivity starts with taking the initiative to look at how effective a company, employee, or method is through performance reviews. Leaders should make a point to regularly examine performance at all levels on a whole, and take into account the results that are being generated.

Businesses and employees often succumb to inefficiency because they don’t look for a better way, or they lack the proper tools to be effective in the most efficient manner possible.

Similar to improving a manager or employee’s level of effectiveness, regularly measuring the resources needed to obtain the desired effect will ensure that efficiency is being accounted for. This involves everything from keeping track of inventory and expenses, to how communication is handled within an organization.

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By putting in place a baseline value for key metrics and checking them once changes have been made, a company will have a much better idea of the results they’re generating.

It’s no doubt a step-by-step process. By making concentrated efforts, weakness can be identified and rectified sooner rather than later when the damage is already done.

Bottom Line

Understanding the differences between being effective vs efficient is key when it comes to maximizing productivity. It’s simply working smart so that the intended results are achieved in the best way possible. Finding the optimal balance should be the ultimate goal for employees and businesses:

  • Take the steps that result in meeting the solution.
  • Review the process and figure out how to do it better.
  • Repeat the process with what has been learned in a more efficient manner.

And just like that, effective and efficient productivity is maximized.

More on How to Improve Productivity

Featured photo credit: Tim van der Kuip via unsplash.com

Reference

[1] Merriam-Webster: effective and efficient
[2] Mind Tools: Being Effective at Work
[3] Inc.: 8 Things Really Efficient People Do

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