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Last Updated on March 25, 2020

14 Powerful Leadership Traits That All Great Leaders Have

14 Powerful Leadership Traits That All Great Leaders Have

Being a leader of a company or organization is certainly a difficult and often frustrating position – but it can also be tremendously rewarding.

Whether you’re just starting out as a leader, or have been leading for a while, you’ll be sure to benefit from knowing the essential traits that all great leaders possess.

Effective and successful leaders transcend the title of ‘manager’ or ‘boss’. They’ve found a way to achieve the perfect combination of charisma, enthusiasm and self-assurance (with a healthy dose of luck and timing probably added to the mix).

It may seem like some people are gifted with leadership skills, but the truth is most leadership traits can be learned, adopted, and strengthened with time and practice.

As we delve into the 14 leadership traits of great leaders, you will learn the behaviors and attitudes of effective leadership.

1. Vision and Mission

Having a clear picture of what needs to be achieved is a crucial quality of good leadership.

This vision is often communicated in a mission statement, such as this one from Starbucks:

    How to develop vision? Spend time pinpointing what you need to achieve, and then plan the steps to get there. Here’s a complete guide on creating your own vision.

    2. Self-Motivated

    It’s no coincidence that successful leaders have an abundance of self-motivation.

    Without a decent level of self-motivation, you’ll struggle to become a strong and respected leader. However, if you don’t have a lot of self-motivation right now, don’t despair.

    One of the secrets is to have definite goals to keep you motivated at all times. Some people also choose to reward themselves every time they achieve a goal, and this is certainly a good way to keep yourself enthused and motivated. Learn how to set an ambitious yet achievable goal here.

    3. Optimism and Positivity

    Positive energy is contagious. Great leaders are overflowing with this type of energy.

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    Not only does a positive mindset make leaders easy to work with, but it also gives them a constant source of inspiration and ideas.

    Tap into this energy by aligning yourself with positive people and positive goals. Find out more about the habits of positive people here.

    4. Emotional Stability

    In leadership positions, frustration and stress are daily occurrences. This is why leaders need to have strong and stable emotions. They can’t allow themselves to be easily knocked off track.

    If you’re prone to losing your emotional stability when stressed or frustrated, try some of these techniques: breath deeply and slowly for 30 seconds, go for a walk, drink some water (instead of tea or coffee), turn your focus onto something you can resolve. Here’re some effective ways to control your emotions.

    5. Self-Confidence

    Watch a presentation by any CEO and you’ll see that even if they’re not natural presenters – they make up for this by having powerful self-confidence.

    It’s not just CEOs who have self-confidence, any successful leader will have this trait in abundance. One reason for this, is that only a confident person can persuade others and gain their respect.

    Worried that you have low self-confidence? Try faking it. Psychologists often recommend that if you ‘act’ at being confident, you’ll start to look, sound and feel like you ARE confident. And in time… you will be.

    If you look for more ways to boost your self-confidence, this confidence coach has got you some nice advice:

    How to Be Confident: 62 Proven Ways to Build Self-Confidence

    6. Decisiveness

    Leaders are frequently called upon to make decisions (some leaders may have to make dozens of decisions every day). In fact, you could say that making decisions is one of the key things a leader must do.

    Spend some time observing highly-successful leaders and you’ll see that they are quick to make decisions. They also enjoy making decisions, rather than stressing out like many non-leaders do when they’re asked to decide on something.

    Put yourself in the leadership bracket by developing your decision-making skills. Start with small decisions – and then work your way up to bigger and more difficult decisions. Once other people notice your decision-making prowess, they’ll automatically see you as leadership material.

    I know it’s really quite difficult to make the right decisions sometimes, but don’t worry, here’s a guide for you:

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    How To Make Good Decisions All The Time

    7. Passion and Enthusiasm

    Expressive. Active. Energetic. These are words best describe a passionate leader.

    Great leaders are lively, driven and are possessed with zeal and purpose. It’s this passion that helps them achieve big results. If you want to emulate their success, then you need to develop passion and enthusiasm for the work at hand, and the end goals.

    Take a look at this Passion Pyramid to find out how importance a leader’s passion is to the team:

      One way to do this is to find what motivates you, and keep your focus firmly on that. For example, i f you’re motivated by helping others, then make sure your role and company are both suited to realizing this. If you’re motivated by money, then put your focus on achieving bonuses and pay rises.

      Take a look at Leo Babauta’s guide on how to find your passion.

      8. Accountability and Responsibility

      Exceptional leaders know that at all times they’ll need to take responsibility for tasks and their results. This includes things likes individual and team performance, as well as being accountable for when things go wrong.

      When negative things occur (and you can guarantee they will from time-to-time), a great leader will immediately step in and take responsibility. Initially, they’ll try to resolve the problem in as quick and smooth a way as possible. But if this is not feasible, they’ll be sure to say that the buck stops with them – and they take full responsibility for what has happened.

      To develop your leadership skills, you must never shy away from responsibility or accountability. If you prefer to sweep mistakes under the carpet, then you’re demonstrating non-leadership traits. Try owning up to issues and finding solutions to them. By doing this, you’ll immediately gain people’s respect.

      Find out some tips on how to be a more responsible person here.

      9. Focus

      Distractions are everywhere. And it takes major focus to stay committed to tasks and goals. The best leaders understand this, and therefore, they’re always looking at ways to boost their team’s focus.

      One way leaders do this, is to keep their team intensely focused on the bigger picture. This might entail allocating specific time for tasks and eliminating any non-essential work.

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      If you’re easily knocked off track, you’ll need to spend some time boosting your focus. Try planning your day, week, month and year to help ensure that you don’t fall behind with achieving your goals. Check out the 7 strategies of staying super focus recommended by a productivity coach.

      10. Ever-Learning

      Leaders know that to be successful they need to continually update their skills and knowledge. They deliberately learn all they can about their profession and industry, so they’ll able to make confident and assured decisions.

      Why is ever learning so important? I’ll leave it to you to find out the reason here:

      If I Am Living a Good Life, Why Should I Bother Learning New Stuff?

      Imagine a CEO of a solar power company. His company may have amazing solar panels, but when it comes to discussing business with potential buyers, if the CEO or his sales team show a lack of understanding about the solar industry and future trends, etc., they’ll be unlikely to win any business.

      It’s exactly the same for you. If you’re a team leader at an electronics store, you should make sure you fully understand all the products that you offer. But go beyond just that, and read about upcoming products and trends that might change what customers are interesting in buying in the future.

      11. Empathy

      The best leaders understand the feeling of their team members, customers and associates. They know when to praise, and when to discuss problems (usually in private).

      Without empathy, leaders will be seen as cold, harsh and lacking understanding. They’re also likely to be regarded as untrustworthy.

      One way to ‘put yourself in someone else’s shoes’ is to have regular informal discussions with your colleagues. When you do this, you’ll quickly learn their fears and desires. And when you understand why they have these – you’ll be in a position to express empathy. You can also learn to be more sensitive to others’ needs by taking up these communication skills.

      12. Persuasive and Influential

      Communications are at the heart of all transactions. Whether it’s pitching for a sale or resolving a customer complaint, how you communicate will determine the outcome.

      Charismatic leaders such as Richard Branson (Virgin) and Mark Zuckerberg (Facebook) are confident and persuasive communicators. They know how to win over audiences and leave a lasting impressing in people’s minds.

      There’re some common barriers that you’ll have to overcome in order to communicate effectively:

      How to learn effective communication? You could join the world-renowned U.S. nonprofit Toastmasters International. They’ve been training people in the art of public speaking since 1924, and members have included Napoleon Hill, author of Think and Grow Rich, and Star Trek actor Leonard Nimoy.

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      If you don’t have time to join a club, then practice your communications skills at home. You can do this in front of a mirror, or even better, video yourself presenting, and then ask some friends and family members for feedback. You’ll be amazed at what they pick up on.

      13. Team Building

      If you put a bunch of random people together, you may have a loose definition of a team. In reality, a real team has purpose, drive – and a leader lighting the way.

      If you’ve worked in different teams and with different managers, you’ll no doubt have come to this conclusion:

      Managers who treat their team members like children are unpopular with the team. Conversely, managers who treat their team members like adults, are respected and well-liked by the team.

      The days of disciplinarian managers are passed. Nowadays, successful team leaders know how to inspire and motivate their team, while keeping a harmonious atmosphere between all team members.

      14. Fostering Creativity

      Solutions to problems are rarely black and white. Often it takes a leader who can ‘think outside the box’ to come up with answers. In other words, a leader must be creative, and also help to foster creativity and innovation throughout their team.

      Creativity is not only associated with pursuits such as arts, literature and music, running a team can be just as creative. There will be times every day when you need to come up with ideas and give guidelines for your team to come up with theirs to solve problems.

      The Bottom Line

      Leadership is a journey of continuous learning. It is an amazing experience that will take you on roads you’ve never traveled before.

      Begin now to build your skills and experience, pick out the traits that you currently lack – and then work on developing those.

      It will take tons of practice and time before becoming an effective leader but eventually you will join the ranks of great leaders.

      More About Leadership

      Featured photo credit: unsplash via unsplash.com

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      Leon Ho

      Founder & CEO of Lifehack

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      Last Updated on January 6, 2021

      14 Ideas on How to Measure Productivity to Make Progress

      14 Ideas on How to Measure Productivity to Make Progress

      Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

      In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

      For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

      For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

      Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

      Knowing this information we can now better determine what course of action to take with salesperson #1.

      Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

      How to Measure Productivity With Management Techniques

      Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

      1. Identify Long and Short-Term Goals

      Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

      For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

      2. Break Down Goals Into Smaller Weekly Objectives

      Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

      Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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      Productivity = number of new customers ÷ number of sales calls made

      3. Create a System

      Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

      This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

      You can do the same thing and just adapt it to your business.

      Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

      Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

      4. Evaluate, Evaluate, Evaluate!

      We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

      If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

      Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

      Just remember that you and your management style contribute directly to your employees’ productivity.

      5. Use a Ratings Scale

      Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

      Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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      It’s also a good way to track long-term progress and growth in areas that need improvement.

      6. Hire “Mystery Shoppers”

      This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

      You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

      You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

      7. Offer Feedback Forms

      Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

      First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

      Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

      You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

      8. Track Cost Effectiveness

      This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

      Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

      Having this information is very useful in forecasting expenses and estimating budgets.

      9. Use Self-Evaluations

      Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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      Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

      10. Monitor Time Management

      This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

      Time Management Tips to Improve Productivity

        The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

        While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

        11. Analyze New Customer Acquisition

        We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

        Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

        For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

        Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

        Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

        From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

        12. Utilize Peer Feedback

        This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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        Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

        Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

        It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

        13. Encourage Innovation and Don’t Penalize Failure

        When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

        Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

        Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

        14. Use an External Evaluator

        Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

        They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

        While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

        Final Thoughts

        These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

        The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

        The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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        Featured photo credit: William Iven via unsplash.com

        Reference

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