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Why Introverts Make The Best Public Speakers

Why Introverts Make The Best Public Speakers

‘The majority of my students had never heard a politician speak like Barack Obama; with clarity, dignity, focus, passion, humanity and authenticity. A man desiring that his words awaken and inspire.’ – Patsy Rodenburg, Voice Coach

Barack Obama knows how to speak in public. Dozens of examples spring to mind. At the DNC in 2004, winning the Nobel peace prize in 2009, and his eulogy for a victim of the Charleston shootings in 2015. Whatever you think of his politics, the guy can whip up a crowd.

To many of us, his talents seem unattainable. This is especially true for introverts, who can get tired easily by big crowds. Surely, all great speakers must be natural extroverts. They all lack fear around crowds. They all have a natural affinity for self-presentation. Look how comfortable they all are. Extroverts, surely.

But Barack Obama, one of the great public speakers of our time, is an introvert.[1] Nelson Mandela: introvert.[2] Gandhi: introvert.[3] How can this possibly be?

Trust Your Technique

Most people think that public speaking requires bravery. That you feel the fear and do it anyway. In this mindset, extroverts have a unique advantage: they feel less social anxiety. Extroverts are less sensitive to adrenaline, one of the chemicals released when you go into ‘fight or flight’ mode. They feel less fear, so are more likely to do it anyway.

But introverts, especially sensitive introverts, can be highly susceptible to social anxiety. In a bravery contest, they’re hampered by their overactive nervous systems. They feel more fear, so are far more likely to fly than fight.

The best speakers are not the bravest. They are the ones with the best technique. They employ pauses and range, handle beautiful rhetoric, and keep themselves calm under pressure. They can control their breathing, command their body language, and project their voice. They are musicians with total control over their instrument.

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Public speaking is not a bravery contest – it’s a motor skill. It’s a physical process which you improve by practice. Like driving a car, or tying your laces, or learning to paint. And when you see it like that, the introvert’s advantage comes to the fore.

Sense and Sensitivity

Introverts are good at thinking. They can think deeply and determinedly, and their thinking can bear interesting fruit, like Isaac Newton’s apple. In social situations, they’re more sensitive to the people around them. They notice subtle social cues, and can quickly pick up on small changes.

They’re often very concerned about how they’re coming across to other people. ‘Does that person like me?’, ‘Did I just say the wrong thing?’. They often have a heightened awareness of their own body in space. ‘Am I standing weird?’, ‘Why won’t that person let me in to the circle?’.

This internal monologue can be exhausting. But this heightened sensitivity is the introvert’s advantage. They are highly likely to notice areas of improvement in the way that they speak.

Extroverts tend to improve at public speaking by habituation. In other words, they get up on stage so often that they get used to it. Over time, they get less affected by the adrenaline rush, like a zookeeper shedding their fear of spiders. But throughout this process, they are unlikely to refine their speaking technique. They may feel more comfortable speaking, but they might not become a better speaker.

But the highly sensitive introvert can become a highly adept speaker. They assess their speaking in real-time, adjusting to how the audience responds. They tune in to how their audience feels, and can manipulate their technique accordingly. And if they notice something wrong, they can practice until they get it right.

But there’s one thing missing: how do you know if you’re getting it right?

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Getting Good

To stop you seeing public speaking as a bravery contest, you need a growth mentality. In other words, don’t despair about your weaknesses. Identify them, and research how to improve. But to identify your weaknesses, you need to know what you’re looking for.

Did it feel good?

It’s odd to say, but speaking in public should feel good. That means you need to manage your adrenaline reaction so that it doesn’t overpower you. You can do that by practising various techniques.

The first is diaphragm breathing, a technique proven to lower stress, calm muscle tension and oxygenate the brain. It also happens to give the voice an extra kick of resonance, which is useful. You can practice diaphragm breathing before you get on-stage. Or, as actors do, you can integrate it with your speaking so that the act of speaking keeps you calm.

Try this exercise. Place a hand on your belly. Breathe out, deflating your stomach towards your spine. Wait a moment, then relax back to normal. You should feel your belly inflate, and breath passively flow into your mouth. Try this a few times, and notice yourself relax.

Was it fluid?

In my video on the UK’s prime minister, Theresa May, you can see the tension in her muscles when she speaks. The tension in her body creates tension in her audience. And audiences don’t like to be made tense.

Good public speakers move with fluidity. They tend not to use jerky motions in their head and neck when they speak. Their relaxation transmits itself to their audience, and the audience feels relaxed.

You may have noticed from your speeches that you tend to shift your weight around uncomfortably. Perhaps you’re not sure where to put your hands. Maybe someone’s given you feedback that you seem nervous on-stage when you thought you had it under wraps. Sounds like you need to work on your fluidity.

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Try practising something that requires fluid motion, such as Tai Chi, Yoga, or some Pilates. Try being aware of your motions as you reach out for your pen, adjust yourself on your seat, or scroll downwards on your device. Notice if you make any jerky movements which might transmit tension.

How was I standing?

Modern life is famous for its postural carnage. Heads craned towards devices, we ravage our spinal column with unnecessary burdens. Bad posture can lead to tension. And tension, as we’ve seen above, makes an audience uneasy.

Posture can also play a role in body language. An upright, open-chested presenter has a stronger impact than a closed-off, shoulders-rounded speaker. Staying upright, with your head back and chest open is generally good advice.

An odd, but very effective piece of advice, is to focus on the knees. Often, we lock our knees when we stand up to speak. This locking creates tension in the hips, which transmits to the belly muscles, restricting one’s breathing. Try to soften the knees, as though you were able to move freely at any time. No need to squat like a sumo wrestler, but keep them a touch softer than usual. Notice the freedom of movement it gives you.

Was it monotone?

Is there an extrovert in your office? Are they bubbly, excitable, and charismatic? It’s likely that they use a wide pitch range: a lot of variety in the tones of their voice. In study after study, a wide pitch range is correlated with impressions of charisma. If you’re using a narrow, monotonous pitch range, you’re likely to be seen as dull.

Try speaking with energy. Use your face to express what you’re saying – it’s rather hard to keep a monotonous pitch when your eyebrows are going haywire. Try this exercise:

Imagine your child has come home and says ‘I had a really great day at school today!’. You say ‘really.’ Say it as monotonously as you can. Notice your facial muscles relax. Notice the flat pitch. Picture how sad the poor kid would be.

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Rewind. ‘I had a really great day at school today!’. ‘Really?!’ Say it with energy, enthusiasm and interest. Notice your eyebrows raise up. Notice your pitch go higher. Picture how excited they’d be to tell you their story.

Practice alternating between the monotone ‘really’ and the interested ‘really?!’. ‘Really.’ ‘Really?!’. Try adding a little more of the latter into the way you speak.

Did I make a connection?

Emotional sensitivity is a fantastic advantage. With the stage lights on you, you’ll be able to feel, moment-to-moment, what the audience is experiencing. You’ll have the chance to tell them something that they didn’t know before, and hold their hand every step of the way.

All people, and especially introverts, are capable of extraordinary empathy. Great speakers can feel as though they’re talking directly to you. And that’s because they are. They can see inside your head, and know what you’re thinking, and know how to answer your question even before you do.

Introversion Is an Opportunity

So remember, it’s not a bravery contest. Try some techniques to calm the breathing. Get good at controlling your nerves. But when you’re up there, don’t miss your chance. Your introversion gives you the chance to be the best speaker you can be. Don’t throw it away.

Reference

[1] Psychology Today: Is Obama an Introvert?
[2] Introvert, Dear: 5 QUOTES FROM NELSON MANDELA ABOUT BEING AN INTROVERT AND A LEADER
[3] Forbes: Gandhi

More by this author

Matt Pocock

The 4,000-lesson public speaking coach with a MA in Voice. He runs one-to-one sessions worldwide over Skype.

Why Introverts Make The Best Public Speakers

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

More Resources About Job Interviews

Featured photo credit: Amy Hirschi via unsplash.com

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