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Bad Bosses Bark Out Orders, Good Bosses Coach Their Teams

Bad Bosses Bark Out Orders, Good Bosses Coach Their Teams

The 80/20 rule roughly states that the 80% of the value of what you are doing will be derived from the final 20% of the effort you put in. If you apply this principle to the task of leadership, that final 20% falls to the role of being a Coach. As leaders, we can learn that first 80% from blogs and books until we reach the last 20% gray area, coaching.

Effective coaching can make the team grow fast through self-reflection

While a Leader focuses on the here and the present, the coach is concerned with focusing on the future (what do you need to do) and the past (what could you have done better).

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Think of a good sports coach – they will discuss strategies with their team before they take the field and talk to them on the bench, but when they are on the field, they are not running beside them telling them what to do, that’s the role of the on the field Leader. Some leaders struggle with moving from a hands-on leadership to a coaching model where they can no longer control and/or influence the outcome but instead must sit back and watch the employee’s action unfold for themselves and work with them, post actions to set them up for success the next time.

In working with employees there are three tenets where a Coach needs to focus on to be successful.

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A good coach listens before speaking

A coach needs to listen to their employee before they speak. The easiest way to get this conversation going is to ask them “What do you think?” and wait and wait and wait. A good coach will not respond for at least 10 – 15 seconds and if nothing is said will simply reiterate the question or rephrase it. But they will not offer up their opinions or ideas until they have heard from their employees and have had them establish the direction for which the communication will occur.

By letting your employees speak first, the coach has established a level in trust in putting the needs and thoughts of the employee’s before their own with the hope that the employee can be more forthcoming in their responses. By introducing the “awkward pauses” of silence the employee will begin to realize that the onus is on them to speak first before either can move forward.

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A good coach asks the right and necessary questions

There are no right questions – there is only the coach and the employee – trying to establish a relationship of trust from which they can continue to build on. In the role of coach, when working with an employee, I will always have a notebook (not laptop or phone) with me to record what they are saying so I can start to draw the lines of the cause of any issues they might be having and filter out the symptoms. Visually this helps me so I can see everything laid out but this also helps the employees I talk to for one reason – “they can see everything I am writing is about them and this piques their interest”. If I were to record everything they were saying on my laptop or phone it would have a very different affect – on my laptop, there is a barrier between us where they cannot see what I am doing and only assume that my furious typing is for them, with a phone, the device is so small and close to my face, for all they know I could be playing a game.

If you don’t have a notebook, use a markerboard, this is another great tool that not only let’s you visualize the issues and determine the questions you need to ask and the cues you need to prompt for but let’s the employees see the pattern in their words to perhaps start asking their own questions.

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A good coach becomes the guide for others

The evolution of leadership is that of a guide. A guide knows the lay of the land and has a good idea of what should be done but they are there in a supporting role, they are there to bring the group back on track should they stray, they are not there to lead the way and do it all. Think back to the last time you had a guide on a trip – did they tell you everywhere you needed to go, where to step, what do to and what to eat? No, they gave you suggestions on directions, steered you when you veered off the path a little too far (but giving you room to explore) and only jumped in when you were about to eat something poisonous.

The same applies to a coach and employee relationship. The coach is there as a guide to help insulate the employee from catastrophic failure while letting the employee wander and try new ideas that could lead to some level of success or failure.

A good coach knows when to step back and urge an employee to give their idea a whirl, protecting them from the fall.

If you’re in a coaching relationship, either as the employee or the coach, and these principles are not in place, you will have a hard time establishing the level of foundation and trust necessary to help your employees grow. It’s from this foundation, this navigation of the grey areas that the really great coaches thrive in and turn good employees great. If done properly, the success of this relationship will be realized when the employee being coached has grown into a leader able to recognize that their success as a leader and as their team will not be measured by their overall deliverable strategy but by their ability to coach their employees through that final 20%.

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Greg Thomas

Software Architect

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Last Updated on August 10, 2020

15 Simple Things You Can Do To Turn Your Life Around

15 Simple Things You Can Do To Turn Your Life Around

Life can be difficult. It can seem like nothing goes your way and the world is against you. The world can be a very cruel and lonely place. But there are things that you can do to begin turning your life around.

Whether you’re in a job you hate, struggling with a loss, or just not on the path you expected, only you hold the key to turning your life around. Here are 15 simple things you can do to turn your life around.

1. Read Daily

Reading lets you escape to a different place within your mind. It can be relaxing and calming. And it helps stimulate brain activity and keeps you sharp.

Reading daily can help you spend time away from the problems of the day and allow you to escape into a world of endless possibilities. Changing your perspective can help you turn around your life, and reading is a great place to start.

Here’re some recommendations: 20 All-Time Best Motivational Books to Inspire You

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2. Put Your Goals in Writing

When thoughts are banging around in our heads, they can easily slip away. Walk from one room to another and you forget what you were doing!

Make sure your goals are concrete and written down. This will help you stay accountable to yourself and is the first step in completing your goal. By writing it on a piece of paper, you must put in the thought of how you should word it, what exactly you want to accomplish, and will make you consider if it’s truly worth it.

3. Prune Your Relationships

Too often, relationships can be destructive. This is often looked at through the scope of romantic relationships, but also consider life-long friends, family, and acquaintances. Are the people you spend time with bringing you down? Are they helping you achieve your goals or hindering? It can be difficult, but pruning your relationships can be the quickest catalyst in turning your life around.

4. Make New Friends

Don’t underestimate how a new person or group of friends in your life can change your outlook. Be open to meeting new people, both at work and in your personal life.

5. Get Healthy

When you feel great, good things seem to come your way. Working out helps you feel better about yourself and can help change your outlook on life. Eating right can help you have the energy to do more. Getting healthy can improve your entire outlook on life and help turn your life around.

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6. Start Saving

For many, financial struggle can weigh heavy and be the cause of many problems. Without a change of job or career, changing your financial situation will take time and effort. Start saving with each paycheck to help build toward your future. Even if it’s a small amount each check, consistency in saving can help you change your path in the future.

7. Start a Business

Working for others can be tough. You may be underemployed, under-utilized, and under-appreciated. Starting a business can help you take control of your financial future.

Understand that you don’t have to quit your current job to start a business. Find something you love and have skills at and do it in your free time. If you’re in creative services, freelance. If you’re great at carpentry, build tables to sell. If you are a talented painter or crafty, start an Etsy store.

You may find that your side passion business can turn into more. Or, if you have the opportunity and skills, take the plunge and go all in. Working for yourself is challenging, but a great opportunity to change your life.

Here’re some tips for you: How to Start a Small Business with Little to No Money

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8. Find Opportunities to Help Others

Helping others can change your outlook and help turn your life around. Changing the way you think about the world can play a part. But helping others can also open up doors you never had available. Being a good person can help you get out of a funk and can be the catalyst for change.

9. Learn a New Skill

When you have more skills, additional opportunities will be presented. If you’re tired of your blue collar job, take classes to learn computer skills. If you’re struggling to move up in your company, find a skill that makes you more valuable. And if you want financial freedom, learn a skill that can help you change your life. Knowledge is power.

10. Stop Watching TV

Watching TV can keep you distracted and take up a lot of time. Cutting out the time you spend watching TV and replacing it with more productive activities can help you accomplish more and stay focused.

11. Listen to Inspirational Content

You can learn much about yourself from others. Find inspirational and educational content that matches your needs and give it a listen. You may find that the advice from others in similar situations can give you the boost you need to change your life.

12. Stop Complaining

Negative thoughts and talk can turn people against you and make your outlook grim. Stop complaining so much and make the best out of your situation.

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13. Find or Rekindle Your Passion

Doing what you love can change your entire outlook on life. When you’re doing things you hate, you can be more stressed and make life much harder than it needs to be. Find things you’re passionate about and rekindle the love for what you enjoyed in the past. Doing what you love can turn your life around and make each day more rewarding.

14. Take a Vacation (or Staycation)

Sometimes, hitting the reset button is all it takes to improve your situation. Taking a vacation, or staycation, is a great way to get away from the stress of the daily grind and recharge your battery. A vacation can give you the perspective you need to change your life.

15. Re-evaluate Your Attitude

How you view the world will often reflect in how you treat yourself. Re-evaluate your attitude and ensure that you’re doing all you can to make the most out of every situation. A change in how you view your situation can often be the push that helps you change your life for the better.

More Tips to Help You Change Your Life

Featured photo credit: Conner Ching via unsplash.com

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