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Warren Buffett’s Best-Kept Secret to Achieving Massive Success: Critical Thinking

Warren Buffett’s Best-Kept Secret to Achieving Massive Success: Critical Thinking

Critical thinking skills are essential to success — any kind of success. Successful individuals are thinkers and they surround themselves with thinkers.

Consider Warren Buffett. He is known as the most successful investor of all time, and by his own estimate, he has spent 80 percent of his career reading.[1] And what makes him so successful is that he isn’t willing to be a passive recipient of what he reads. Instead, he schedule time to evaluate the information he gets so as to form his own insights. This may sound counterproductive. We’ve been taught to work more, sleep less, and hyper-focus on the things that directly pertain to our goals. We call it being productive. Buffett and those like him find thinking, reading, and contemplating more productive than taking meetings and “working.” He actively pursues knowledge.

Why people with strong critical thinking skills like Warren Buffett are more likely to succeed

Critical thinking involves being able to process information independently and to think clearly, logically, and reflectively. It is the ability to engage in rational thought and to understand and establish a connection between ideas. In essence, critical thinking is the ability to reason. It is about being an active learner rather than a passive recipient of information.[2]

They always question the status quo

The status quo is the current state of affairs. It’s the norm. It’s how things are done. You know you’ve found it when you hear the phrase,“We’ve always done it this way.” Critical thinkers ask questions such as, “Why do we do it that way?” “How can we make it better?” “What are our other options?”

They break down problems into smaller components and see the subtle connections between them

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They love to test boundaries. They dissect issues and then find a way to systematically solve them. By examining the individual pieces of a problem they are able to apply solutions that create a domino or cascading effect. They solve one issue which effects another issue and are able to solve them both simultaneously.

They are sensitive to the loopholes in their logic 

Critical thinkers ruthlessly question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments, and conclusions represent the entire picture. They do not rely heavily on intuition and instinct. They test, prove, and disprove their hunches.

We are all fallible. Critical thinkers understand this and actively work to find the flaws in their own logic. One’s ability to think critically varies according to his/her current state of mind. Thinkers work to maintain objectivity, view the problem from all possible angles, and seek the input of others who are adept in logic and reasoning.

They tackle problems with a systematic plan

A system is designed to streamline and simplify processes. It improves effectiveness and makes effort more efficient. Most critical thinkers use a top down approach to problem solving. They are systematic in their efforts. They also set aside time for investigating challenging issues and brainstorming ways to push through them. They don’t tackle a problem without a plan.

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They apply the scientific method to problem solving

Critical thinkers are usually highly methodical. They approach a problem the same way a scientist would and then move through the phases of the scientific method, conducting experiments to prove and disprove their hypotheses. Each experiment provides insight into the problem and proves or eliminates an idea or solution.

3 steps to improve your critical thinking skills

Critical thinking is a skill set, meaning it can be learned. Learning to think critically often involves tweaking some of our processes instead of merely trying to adjust our way of thinking. If you do things a certain way, your thinking will follow a certain pattern. You will begin to develop the habit of thinking practically and then critically. Developing this skill takes deliberate practice and persistence.

Here are three steps to get you started:

1. Recognize the biases in your thinking

Biases are common. We all have them. However, our biases lead to fallacies in our thought processes and rob us of our objectivity. The most common and detrimental bias is the confirmation bias- our tendency to see what we want to see. We tend to search for, interpret, favor, and recall information in a way that confirms our preexisting beliefs or hypotheses.

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To cure confirmation bias, experts[3] suggest that inundating yourself with information is not the answer. It’s all about how you filter the information you do have. When you don’t selectively filter information, you lose your objectivity which is the heart of logical thinking. This particular prejudice is most prevalent in emotionally- charged situations and when you have something to lose. It also shows up when wishful thinking is present.

For example, in the middle of basketball season the home town team has a record that is below 500 and has been on a seven game losing streak. The star player has just gone out with a torn ACL and your friend says to you, “I know in my heart that our home team will win the NBA Championship.”

This statement disregards the facts–or at the very least, fails to consider them– and makes a prediction based on a feeling.

Here are a few ways to overcome confirmation bias:

  • When you recognize a bias don’t abandon your initial hypothesis right away. It may be completely or even partially correct. Test your theory.
  • Keep an open mind. Work on trying to come up with alternatives no matter how far-fetched they may seem. Test all of your ideas.
  • Embrace surprises. Don’t discount them or get discouraged. The unexpected happens. Use this new “surprising” information to your advantage.

2. Use 5 “Whys” to find out the root causes of problems

The “Five Whys” methodology, developed by Sakichi Toyoda (founder of Toyota), uses a”go and see” philosophy. This turns the decision-making process into a search for a solution that is based on an in-depth understanding of what’s actually happening. This method simply involves asking, “Why?” five times, allowing you to dig deeper each time. The goal is to drill down and find the core of the issue.

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Here’s a quick example:

The problem you are attempting to solve is that customers are complaining that when they receive merchandise they purchased online it does not match what they ordered (they are getting incorrect items, sizes, etc.).

  • Why are customers receiving the wrong products? Because the shipping company’s warehouse shipped products that are different from what the customers ordered.
  • Why did the shipping company warehouse ship different products than what was ordered? Because the personnel filling the online orders called the order in and gave it to the warehouse via telephone to expedite shipping. Errors were made during this process.
  • Why are the online order fillers calling in orders instead of using the normal process? Because each shipping order has a slip that must be signed by the shipping directory before it is put into the system and sent to the warehouse.
  • Why does each order slip have to be signed by the shipping director before it is shipped? Because the shipping director records the information for his weekly reports to the company CEO.
  • Why does the shipping director have to record the information for each order this way? Because he does not know how to generate the report using the system the order fillers use to send their orders to the warehouse.

Using this process, we were able to locate the breakdown in the process around the third “why.” Asking “Why?” the last two times generated our solution: train the shipping director to use the existing software to generate his reports for the CEO.

3. Treat each problem like an experiment

Using the scientific method to solve problems is an effective and efficient mental model for solving problems. Most people approach problems haphazardly and dive into the middle of the issues and become overwhelmed or miss key elements. Following a process allows you to establish a habit. Remember critical thinking is a skill that requires practice and persistence. Start at the beginning of the process every single time. Here are the steps:

  • Define the problem. Ask a question to discover what the true issue is.
  • Do background research. Gather information.
  • Construct a hypothesis. Make a prediction based on what you know so far, being careful to account for confirmation bias.
  • Conduct experiments. Test your hypothesis. Apply the “Five Whys” methodology when necessary.
  • Analyze your data and draw a conclusion. Analyze the results of your experiments and put them to the test. Are there any other possible solutions? If so, test them out.
  • Communicate your results. Present your solution along with your research and evidence.

Always reflect on and review your processes. It helps you to find gaps in your thinking and to adjust. Reflection helps develop objectivity.

With time, practice, and diligence using these three steps your critical thinking process will become a habit. You’ll be able to better predict results, anticipate pitfalls, and avoid biased thinking.

Reference

More by this author

Denise Hill

Denise shares about psychology and communication tips on Lifehack.

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Last Updated on September 17, 2019

How to Delegate Work Effectively (Step-By-Step Guide)

How to Delegate Work Effectively (Step-By-Step Guide)

All managers and leaders must master the art of delegation. Understanding how and when to allocate responsibility to others is essential in maintaining a high level of productivity, both on a personal and organizational level. Knowing how to delegate is also essential for an effective leadership.

To learn how to delegate is to build a cohesive and effective team who can meet deadlines. Moreover, knowing when and how to delegate work will reduce your workload, thus improving your wellbeing at work and boosting your job satisfaction. Unfortunately, many leaders are unsure how to delegate properly or are hesitant to do so.

In this guide, you will discover what delegation really entails, how it benefits your team, and how to delegate work effectively.

The Importance of Delegation

An effective leader knows how to delegate. When you delegate some of your work, you free up your time and achieve more on a daily basis. Effective delegation also promotes productivity within a team by drawing on the existing skill set of its members and allowing them to develop new knowledge and competencies along the way. The result is a more flexible team that can share roles when the need arises.[1]

When you are willing to delegate, you are promoting an atmosphere of confidence and trust. Your actions send a clear signal: as a leader, you trust your subordinates to achieve desired outcomes. As a result, they will come to think of you as a likeable and efficient leader who respects their skills and needs.

Delegation isn’t about barking orders and hoping that your staff falls in line. A manager’s job is to get the very best from those under their supervision and in doing so, maximizing productivity and profit.[2]

Here’s an example of bad delegation:

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    Careful delegation helps to identify and capitalize on the unique strengths and weaknesses of the team members. Delegation also boosts employees’ engagement as it proves that the managers are interested in drawing on their talents.[3]

    The Fear of Delegating Tasks

    Delegation boosts productivity, but not all managers are willing or able to delegate.[4] Why? Here’re some common reasons:[5]

    • They may resent the idea that someone else may get the credit for a project.
    • They may be willing to delegate in principle but are afraid their team won’t be able to handle an increased degree of responsibility.
    • They may suspect that their staff is already overworked, and feel reluctant to increase their burden.
    • They may suspect that it’s simpler and quicker just to do a task themselves.
    • They dislike the idea of letting go of tasks they enjoy doing.
    • They fear that if they delegate responsibility, their own manager will conclude that they can’t handle their workload.

    Delegation vs Allocation

    Most people think that delegation and allocation are synonymous, but there is an important distinction to be made between the two.[6]

    When you allocate a task, you are merely instructing a subordinate to carry out a specific action. You tell them what to do, and they do it–it’s that simple. On the other hand, delegation involves transferring some of your own work to another person. They do not just receive a set of instructions. Rather, they are placed in a role that requires that they make decisions and are held accountable for outcomes.[7]

    How to Delegate Work Effectively (A Step-By-Step Guide)

    So what’s the best way to delegate work so you can fight the fear of delegation, build an efficient team and work faster? Here’s a step-by-step guide:

    1. Know When to Delegate

    By understanding how much control you need to maintain over a situation, you can determine the best strategy for empowering workers. There are 7 levels of delegation that offer workers different degrees of responsibility.

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    This brief video explains these levels and offers examples of when it’s appropriate to use each one:

    Delegation occurs along a spectrum. The lowest level of delegation happens when you tell other people what to do. It offers little opportunity for employees to try new approaches. The most empowering form of delegation occurs when you are able to give up most of your control over the project to the employee.

    Knowing how to delegate work helps you understand how to connect people with tasks that make the best use of their talents. When done properly, it ensures that you will get the best end-result.[8]

    When you’re deciding how to delegate work, ask the following questions:

    • Do you have to be in charge of this task, or can someone else pull it off?
    • Does this require your attention to be successful?
    • Will this work help an employee develop their skills?
    • Do you have time to teach someone how to do this job?
    • Do you expect tasks of this nature to recur in the future?

    2. Identify the Best Person for the Job

    You have to pass the torch to the right team member for delegation to work. Your goal is to create a situation in which you, your company, and the employee have a positive experience.

    Think about team members’ skills, willingness to learn, and their working styles and interests. They’ll be able to carry out the work more effectively if they’re capable, coachable, and interested. When possible, give an employee a chance to play to their strengths.

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    Inexperienced workers may need more guidance than seasoned veterans. If you don’t have the time to set the newer employee up for success, it’s not fair to delegate to them.

    You also have to consider how busy your employees are. The last thing you want to do is overwhelm someone by giving them too many responsibilities.

    3. Tell and Sell to Get the Member Buy-In

    After you’ve found the perfect person for the job, you still have to get them to take on the new responsibility. Let them know why you chose them for the job. [9] When you show others that you support their growth, it builds a culture of trust. Employees who see delegated tasks as opportunities are more likely to be invested in the outcome.

    When you’re working with newer employees, express your willingness to provide ongoing support and feedback. For seasoned employees, take their thoughts and experiences into account.

    4. Be Clear and Specific About the Work

    It’s critical to explain to employees why the project is necessary, what you expect of them, and when it’s due.[10] If they know what you expect, they’ll be more likely to deliver.

    By setting clear expectations, you help them plan how to carry out the task. Set up project milestones so that you can check progress without micromanaging. If your employee has trouble meeting a milestone, they still have time to course correct before the final product is due.

    This type of accountability is commonly used in universities. If students only know the due date and basic requirements for completing major research papers, they might put off the work until the eleventh hour. Many programs require students to meet with advisers weekly to get guidance, address structure, and work out kinks in their methods in advance of deadlines. These measures set students up to succeed while giving them the space to produce great work.

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    5. Support Your Employees

    To see the best possible outcomes of delegating, your subordinates need resources and support from you. Connect them with training and materials to develop skillsets they don’t already have.[11] It may take more time up front to make resources available, but you’ll save time by having the work done correctly. For recurring tasks, this training pays off repeatedly.

    Sometimes employees need a help to see what they’re doing well and how they can improve. Giving and receiving feedback is an essential part of delegation. This is also a good way to monitor the delegated tasks as a leader. While you can keep track of the progress of the tasks, you are not micro-managing the employees.

    Throughout the project, periodically ask your employees if they need support or clarification. Make it clear that you trust them to do the work, and you want to create a space for them to ask questions and offer feedback. This feedback will help you refine the way you delegate work.

    6. Show Your Appreciation

    During periodic check-ins, recognize any wins that you’ve seen on the project so far. Acknowledge that your employees are making progress toward the objective. The Progress Principle lays out how important it is to celebrate small wins to keep employees motivated.[12] Workers will be more effective and dedicated if they know that you notice their efforts.

    Recognizing employees when they do well helps them understand the quality of work you expect. It makes them more likely to want to work with you again on future projects.

    Bottom Line

    Now that you know exactly what delegation means and the techniques to delegate work efficiently, you are in a great position to streamline your tasks and drive productivity in your team.

    To delegate is to grant autonomy and authority to someone else, thus lightening your own workload and building a well-rounded, well-utilized team.

    Delegation might seem complicated or scary, but it gets much easier with time. Start small by delegating a couple of decisions to members of your team over the next week or two.

    More About Delegation

    Featured photo credit: Freepik via freepik.com

    Reference

    [1] BOS Staffing: 5 Benefits Of Delegation – Empower Your Team
    [2] Brian Tracy International: How to Delegate The Right Tasks To The Right People: Effective Management Skills For Leadership Success
    [3] MindTools: Successful Delegation: Using The Power Of Other People’s Help
    [4] Fast Company: The Three Most Common Fears About Delegation: Debunked
    [5] Leadership Skills Training: Delegation
    [6] Abhinav Jain: Delegation of work vs Allocation of work
    [7] Anthony Donovan: Management Training: Delegating Effectively
    [8] Management 3.0: Practice: Delegation Board
    [9] Focus: The Creativity and Productivity Blog: A Guide to Delegating Tasks Effectively
    [10] Inc.: 6 Ways to Delegate More Effectively
    [11] The Muse: The 10 Rules of Successful Delegation
    [12] Teresa Amabile and Steven Kramer: The Progress Principle

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