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Entrepreneurs’ Top 10 Mistakes from Apple’s Former Chief Evangelist

Entrepreneurs’ Top 10 Mistakes from Apple’s Former Chief Evangelist

Building a business is hard. Don’t make it harder for yourself by making these avoidable mistakes. Take it from Guy Kawasaki, Apple’s first Chief Evangelist, serial entrepreneur, and VC investor. He’s written 13 books on entrepreneurship, startups and business. Below is an extraction of his 10 tips from a talk at Silicon Valley’s Startup Grind.

1. Projecting based on the 1 percent

How hard could it be to get a little piece of the pie? Guy open by talking about the entrepreneurs who project a huge market and figure that the conservative estimate is to capture 1%. Getting that first 1%, say one million, is no small number. Do you even have traction with your product? Also, no investor wants to hear you only have ambitions for 1% of the market. If your product is worth investing in, it should take significant market share.

Use a realistic projection funnel. Based on your traction and sales, do a more realistic prediction. Do a market feasibility test before prototyping. When you prototype, continually get feedback from your target customers and grow your customer base as you are refining your product. By the time you pitch, you will have real numbers to base your calculations on.

2. Scaling too soon

After raising money, entrepreneurs often put their capital into the wrong resources; they get multiple offices and hire in anticipation of sales to come. As Guy puts it, you have people in Bangalore waiting to provide great customer service to non-existent customers. Because re-hiring later when sales catch up seems inefficient, one isn’t willing to let go of that expanded team. However, your product will never ship on time and your sales will likely never meet your projections.

Don’t hire until you’ve shipped product. Don’t hire in anticipation of growth. Also, the most stable thing to do is to grow a company based on sales revenue and pivot based on market demands. For example, the team of programmers who loved coding began by making Pandaform, but then evolved into a web and mobile development agency that builds products in-house and for clients.

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3. Partnerships…why?

If you have a strategic partnership that translates to opening your sales spreadsheet every day, keep it. Most partnerships are just a patch for a company’s shortcomings. Partnerships entail e-mails, meetings, plans and distractions from selling a product and generating real revenue.

Only sales matter. Guy summarises sales as keeping your investors happy. A startup’s ultimate survival test is to make revenue. Make revenue and you have happy investors, employees, and (a bit more) peace of mind.

4. Treating pitches as silver bullets.

Y Combinator Startup School

    A good pitch may help you win a business plan contest and give a good impression. However, a prototype with real traction is the best way to convince an investor. Guy references bootstrapping to get your startup off the ground. He urges founder to use Rackspace and Amazon Web Services for hosting and social media for free marketing.

    Prototypes are worth a thousand pitch decks. Build a basic prototype and make sales to demonstrate the product you are pitching has potential.

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    5. Slide overkill.

    Despite all the great examples of pitch decks out there, you’ll always have the entrepreneurs who can’t help thinking they’re the exception. They’ll give you 60 slides with 8 pt font. It never works.

    Go with the tried-and-true rule: 10-20-30. 10 slides, 20 minutes, 30-point font

    How can your business model in 10 slides and 20 minutes? Think of the limitation as a challenge to crystallise your idea. If your product is unique enough, it should be easy to convey in one sentence. Also, your slides are not your notes. If pitch shows enough concrete numbers, an investor will follow-up. Check out some of the most successful startup pitch decks online.

    6. Making life serial.

    Wouldn’t it be nice if life went step by step: prototype, raise money, hire awesome people, get sales, hack hockey stick growth, then have a spectacular exit.

    Life doesn’t wait for step one to finish before starting the next. Realistically, an entrepreneur needs to be building that prototype, fundraising, recruiting top talent,making sales, and figuring out business strategy. The chicken and egg feeling will never go away. If you are growing, your next opportunity will always be that uncomfortable stretch.

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    7. Recognise that 51% is an illusion of control.

    The moment you’ve taken outside money, you’ve lost control. Walked out of your last fundraising round with 51% of company ownership? As a founder, you are accountable to all your stakeholders. Your investors may not be that involved in running your business, but they can get 100% involved in voting with their feet. You need your investors behind you, and they get behind you when they think they will get $50 per $1 that they invested in you.

    8. Using patents for protection.

    Guy puts it succinctly: patents are for your parents. You’ll make them happy, and if you’re lucky, maybe the company acquiring you in the future will like it. That’s a big maybe.

    Realistically patents do not bring you sales and if a larger company produces something similar, are you going to sue them? Are you really going to spend all your investor money on litigation? Your investors probably wouldn’t want to take on Microsoft or Apple.

    Market share is the best self-defence. Get over yourself. For every product that you come up with, someone else in the world has probably developed something similar. One of Oursky’s favourite in-house products is Filesq, which is similar to many other prototyping and wireframing tools out there. Companies like InVision got market share. We didn’t. They didn’t steal our idea; most product managers and UX professionals wanted the same thing. Life moves on.

    9. Thinking VCs add value (and trying to make friends).

    Your investors are busy people. VCs and angels alike are looking at a dozen portfolio companies and maybe even running their own business on the side. Of course, they want you to succeed and will pick up the phone to connect you to the right person, but they won’t do much more.

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    Earn attention by performing. VCs think you may be a good investment and after closing the round, they’ll hover to see how you do. Your investors are much more likely to engage if they see you’re gaining traction and growing sales. Guy suggests you expect 2-3 hours from your investor. They’re not there as a buffer for your screw-ups. Guy summed it up as a Tindr world.

    10. Hiring yourself.

    He just gets it. From the moment you sit down for coffee, you two can go on and on for hours. You both have the same vision, concerns, working style and, of course, sense of humour. He fits the company culture. He’s hired. By the time you’re on your 10th team member, you’ve got a hundred blind spots and one big HR problem.

    Fill the gaps with complementary people. Hire someone who is different from you and brings in a complementary perspective. Bringing in men, women, people of colour, people with experience, people with inexperience depending on where you are. You need a team that can make, sell, and collect your product. A systematic way to do so is to map out all the different hats you (and your early team members) are wearing. Figure out where each of you are weakest and where the company has the greatest need. Start scouting for someone to fill that gap, even before you’re ready to hire.

    You can check out Guy Kawasaki’s talks on Youtube. Let us know what your best biggest learnings were as a founder!

    Featured photo credit: Drew Bennett via flickr.com

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    Last Updated on January 21, 2020

    How to Increase Work Productivity: 9 Ground Rules

    How to Increase Work Productivity: 9 Ground Rules

    We all have those days when completing our assigned tasks seems beyond reach. With the temptation of social media, mobile games, and the internet in general—not to mention the constant bustle of people in the office—it’s easy to fall prey to disruptions and distractions at work.

    So, what can we do about it? How to be productive at work?

    While we don’t have a foolproof system that can completely eliminate disturbances and diversions, we do have 9 ground rules that can be applied to help give your productivity levels a boost.

    Keep reading to find out our tips on work productivity.

    What Does It Mean to Be Productive?

    How to be productive at work?” is the age-old question plaguing employees and employers alike around the world. Regardless of where you work and what you do, everyone is always looking for new ways to be more efficient and effective.

    But what does being productive actually entail?

    Completing more tasks on your list or working longer hours doesn’t necessarily mean you’re being more productive. It just means you’re more busy, and productivity shouldn’t be confused with busyness.

    Productivity means achieving effective results in as short amount of time as possible, leaving you with more time to enjoy freely.

    It involves working smarter, not harder. It means refining processes, speeding up workflows, and reducing the chances of interruptions.

    Productivity is best achieved when looking at your current way of working, identifying the bottlenecks, flaws, and hindrances, and then finding ways to improve.

    9 Ground Rules on How to Be Productive at Work

    1. Avoid Multitasking

    Multitasking can give the impression that more tasks can be accomplished as you’re doing multiple things at once. However, the opposite is true.

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    Research has shown that attempting to do several things at the same time takes a toll on productivity and that shifting between tasks can cost up to 40 percent of someone’s time.[1] That’s because your focus and concentration is constantly hindered due to having to switch between tasks.

    If you have a lot of tasks on your plate, determine your priorities and allocate enough time for each task. That way you can work on what’s urgent first and have enough time to complete the rest of your tasks.

    2. Turn off Notifications

    According to a Gallup poll, more than 50 percent of US smartphone owners admit to checking their phones a few times an hour.[2]

    Switching off your phone—or at least your notifications—during work hours is a good way to prevent you from checking your phone all the time.

    The same applies to your computer. If you have the privilege of accessing social media on your work desktop, switch off the notifications on there.

    Another good tip is to logout from your social media accounts. Therefore when you feel the urge to check it, you might be swayed because your page isn’t so easily accessible.

    3. Manage Interruptions

    There are certain disruptions in the office that are unavoidable such as your manager requesting a quick meeting or your colleague asking for assistance. In order to deal with this, your best approach is to know how to handle interruptions like a pro.

    Be proactive and inform the people around you of your need to focus. Turn your status on as “busy/unavailable” on your work chat app.

    If you’re on a deadline, let your colleagues know that you need to concentrate and would really appreciate not being interrupted for the moment, or even work from home if that’s a feasible option for you.

    By anticipating and having a plan in place to manage them, this will minimize your chances of being affected by interruptions.

    4. Eat the Frog

    Mark Twain once famously said that:

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    “if it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first.”

    What this basically means is that you should get your biggest, most urgent task out of the way first.

    We all have that big, important task that we don’t want to do but know we have to do because it holds the biggest consequence if we don’t complete it.

    Eat the frog is a productivity technique that encourages you to do your most important, most undesirable task first. Completing this particular task before anything else will give you a huge sense of accomplishment. It will set the ball rolling for the rest of the day and motivate you to eagerly complete your other tasks.

    5. Cut Down on Meetings

    Meetings can use up a lot of time, which is time that can be used to do something useful.

    You have to wait for everyone to arrive, then after the pleasantries are out of the way, you can finally get stuck into it. And sometimes, it may take a whole hour to iron out one single issue.

    The alternative? Don’t arrange a meeting at all. You’ll be surprised at how many things can be resolved through an email or a quick phone call.

    But that doesn’t mean you should eliminate meetings altogether. There are certain circumstances where face-to-face discussions and negotiations are still necessary. Just make sure you weigh up the options prior.

    If it’s just information sharing, you’re probably better off sending an email; but if brainstorming or in-depth discussion is required, then an in-person meeting would be best.

    6. Utilize Tools

    Having the right tools to work with is crucial as you’re only really as good as the resources you have at your disposal. Not only will you be able to complete tasks as efficiently as possible, but they can streamline processes. Said processes are essential to a business as they manage tasks, keep employees connected, and hold important data.

    If you’re the manager or business owner, ensure your team has the right tools in place.

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    And if you’re an employee and think the tools you currently have to work with aren’t quite up to par, let your manager know. A good team leader understands the significance of having the right tools and how it can impact employee productivity.

    Some examples of tools that could be used:

    Communication
    • Slack for team chat and collaboration.
    • Samepage for video conference software.
    • Zendesk for customer service engagement.
    Task Management
    • Zenkit for task and project collaboration.
    • Wunderlist for listing your to-do’s.
    • Wekan for an open source option.
    Database Management
    Time Tracking
    • Clockify for a free tracker.
    • TMetric for workspace integrations.
    • TimeCamp for attendance and productivity monitoring.

    You can also take a look at these Top 10 Productivity Tools to Help You Achieve 10x More in Less Time.

    7. Declutter and Organize

    Having a disorganized and cluttered workspace can limit your ability to focus. According to researchers, physical clutter can negatively impact your ability to concentrate and take in information.[3] Which is why keeping your work environment well ordered and clutter-free is important.

    Ensure you have your own system of organization so you know what to do when the paperwork starts to pile up.

    Being organized will also ensure that you know where to find the appropriate stationery, tools, or documents when you need it. A US study reveals that the average worker can waste up to one week a year looking for misplaced items.[4]

    Here’s a useful guide to help you declutter and organize: How to Declutter Your Life and Reduce Stress (The Ultimate Guide)

    8. Take Breaks

    Taking regular breaks is essential for maintaining productivity at work. Working in front of a computer can lead to a sedentary lifestyle which can place you at a higher risk of heart disease, diabetes, and obesity. Even a 30 second microbreak can increase your productivity levels up to 30 percent.

    As well as your physical health, breaks are also crucial for your mental and emotional wellbeing. That’s because your brain is like a muscle, the more it works without a break, the easier it is for it to get worn out.

    Ensuring you actually take your breaks can prevent you from suffering from decision fatigue. It can also help boost creativity.

    Take a look at this article and learn why you should start scheduling time for breaks: The Importance of Scheduling Downtime

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    9. Drink Water

    Although we know we should, it’s easy to forget to drink enough water during the working day.

    Many of us turn to tea or coffee for the caffeine hit to keep us going. However, like taking breaks, drinking water is essential for maintaining productivity levels at work. It’s simple and effective.

    Not drinking enough water can lead to dehydration and also headaches, tiredness, and weight gain.

    A good tip to avoid dehydration is to keep a water bottle at your desk as it can serve as a reminder to constantly drink water.

    If you find the taste of water a little bland, add some fruit such as cucumber or lemon to give it a better taste.

    You can also get more ideas on how to drink more water here: How to Drink More Water (and Why You Should)

    The Bottom Line

    The preceding 9 ground rules on work productivity aren’t the be-all, end-all. You and the company you work for may have other tips on how productivity is best increased and maintained.

    After all, it’s something that can be perceived differently depending on the exact job and work environment.

    In saying that, however, the 9 ground rules serve as a good foundation for anyone finding themselves succumbing to disruption and distraction, and are looking for ways to overcome them.

    A good tip to keep in mind is that change doesn’t happen overnight. Start small and be consistent. If you slip up, just dust yourself off and try again.

    Developing habits happens gradually, so as long as you keep up with it, you’ll soon start to notice the changes you’ve been making and eventually enjoy the fruits of your labor.

    More About Boosting Productivity

    Featured photo credit: Cathryn Lavery via unsplash.com

    Reference

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