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4 Personality Traits that Create Conflicts in The Workplace

4 Personality Traits that Create Conflicts in The Workplace

No matter how careful you are, difficult situations in the workplace are going to happen. They are unavoidable. Unlike your friends, you can’t choose who you work with. Unlike your family, you won’t have the same experiences or share similar values with your co-workers.

People from all different backgrounds are being asked to work together. There will be differences and there will be conflicts from time to time. For many of us, we will spend more time with our coworkers than anyone else. That’s 8+ hours per day, 5 days a week, over and over again. You are stuck together, you have to work together, and you will not always see eye to eye on everything.

In our social lives, we can simply distance ourselves from those that are creating friction in our lives. Friends, acquaintances or strangers that cause more problems than they are worth can be removed from the complicated equation that we call life. At the workplace, however, it is not that easy. When you are working with difficult people in the workplace, you are stuck with them. You can either ignore it or take it on face to face.

To add further complications to the situation, the environment that you are in expects you to be able to maintain a professional demeanor, regardless of how unprofessional your coworker may be acting.

Employers Trending Towards Team Project Implementation

There has been a growing trend among employers assigning teams to projects as opposed to individuals. The idea is that a group of people will be able to specialize in the areas of the project that best fit their skill sets, allowing other members to work on portions of the project that they themselves may not excel at. This, in theory, will lead to better results for the employer and project.

team in the workplace

    The downside to the growing trend of teams in the workplace is that it places certain personalities together that may not be compatible. This leads to conflicts in the workplace within the team which can hinder efficiency and slow down progress.

    It’s hard to tell who will thrive in a team environment and who will struggle. Often, it will come down to the personality traits of each member and how well those traits complement (or clash) with each other.

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    Personality Types in the Workplace that Clash

    There are four main personality traits that show themselves in a group setting. These main traits are impulsiveness, skepticism, willingness to accept others and their ideas, and their systematic approach to the task at hand.

    Most team members will demonstrate the traits of two of these personality types:

    1. Dominant Personalities: Skeptical and Impulsive

    People with a dominant personality are direct and confrontational. They will address an issue head on, sometimes too quickly. They are impulsive and will have a tendency to go “all-in” with something they feel strongly about.

    They are skeptical people. If they do not see eye to eye on something, they are going to be hard to convince. They don’t have a lot of patience, but they will keep the group pushing forward.

    Dominant Personalities – Skeptical and Impulsive

      2. Conscientious Personalities – Skeptical and Methodical

      People with a conscientious personality are just as skeptical as those with dominant personality traits. They are set in their ways and difficult to convince otherwise. Conscientious people take a systematic approach to everything they do.

      They are more patient, sometimes a fault. They are detail oriented and very logical thinkers. They are less likely to rush things or leave any mistakes, but they can really drag down the timeline of a project within a team environment.

      3. Influential Personalities – Accepting and Impulsive

      People with an influential personality will feel at home in a team environment. They work well with others and show enthusiasm for group settings.

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      They act impulsively. They are quick to take an idea and run with it. They will have some trouble turning down conflicting ideas, often leading to difficulties when those ideas clash. They are great support members within a team, but they will often lack in the leadership department.

      4. Steady Personalities – Accepting and Methodical

      People with a steady personality are consistent and predictable. They will not cause distractions within a group atmosphere. They prioritize group harmony above all else.

      Much like influential personalities, they are great team members but lack leadership skills. They don’t push projects along very effectively, but they don’t create distractions or issues that could slow progress down.

      Why these Personality Profiles can Clash

      Between these four personality types, the conflict will often arise in group settings between the opposite types.

      Steady personalities will not respond will those with dominant traits and vice versa. Steady personalities will be more passive-aggressive while dominant personalities will be more assertive and aggressive.

      Likewise, conscientious people will not always work well with influential people. Influential personalities are too impulsive. This will not sit well with a detail oriented conscientious person.

      On the other hand, a conscientious person may nit-pick at things that aren’t needed, sometimes slowing the project down to a halt. This conflict in the pace of the project will create friction between the two sides.

      These Personality Traits Clash on Two Levels:

      Impulsive and methodical approaches do not alight with each other. This will often create conflict with the speed vs. attention to detail that the group is applying as they progress through the project.

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      Skepticism and acceptance will have contradictory effects. While skeptical people will be hesitant to accept new or alternative ideas until they are thoroughly convinced, more accepting team members will be eager to implement new ideas as they come.

      Dealing with Personality

        Dealing with Personality Differences as an Employee

        Understanding these personality types will help you handle conflicts more effectively. By knowing what to expect, you will be less likely to be caught off guard when there is a conflict and you will be better equipped to diffuse the situation and work in harmony with one another.

        This works in two ways:

        • Understanding the personality types of your group members

        Think about the traits that your coworkers have displayed in the past. How do they handle conflict? How do they express themselves? You can profile their personality traits based their past behavior. Expect them to exhibit the same traits going forward.

        • Understanding your own personality traits

        Are you an assertive person, or more passive? If things aren’t going the way you want them to go, will you speak out or will you let it fester? When an idea that you know is wrong is brought up, is your first instinct to try and figure out how you can implement it, or will you shoot it down quickly? Think about these questions and try to figure out what traits you display in a group setting.

        Be critical of yourself when you are doing this. It’s easy to give yourself the benefit of the doubt and place yourself above all of these categories. Of course, most people will fall somewhere in the middle of all of these traits, but chances are, your personality will skew more one way or the other.

        If you are truly stumped, think about the personality traits of the people you don’t get along with. You are probably the opposite of them.

        How to Manage These Personality Conflicts

        • Accepting that Conflicts Will Happen

        The first step in managing these conflicts is to accept that they will occur. Even if you’ve never had an issue with a team member in the past, it is always better to err on the side of caution and assume they will occur eventually.

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        Best case, no conflict occurs at all. Worst case, your personalities clash and you will know what is happening. Either way, it’s better to be prepared than unprepared.

        managing conflict at the workplace
          • It’s Not Their Fault

          Understand that it is not anyone’s fault. No one can change their personality. When personalities clash, it’s usually not a matter of who is right or wrong. Instead, it’s a simple fact that your natural personality traits will clash in a team setting.

          If you look at it that way, it’s no one’s fault. If you are caught up in a conflict with one of your coworkers, don’t focus on defending your actions or criticizing them. Instead, recognize that it is simply a matter of your opposing personality traits clashing and focus your energy on finding a middle ground that you can both use to move forward with the work.

          • Focus on Letting It Go

          After establishing why these conflicts occur, don’t spend your energy trying to change them. It won’t work. The natural response is to battle it out; defend your actions and criticize theirs. This will never lead to a long-term solution.

          The best way to handle conflicts like this is to understand that people make mistakes and everyone won’t always get along perfectly. It may be due to poor communication, confusion, or it could simply be that one of you has misinterpreted the other. In any case, conflicts will often stem from a place where neither party is completely at fault.

          Focus on finding a way to move past the problem and prevent it from affecting the project. Don’t take it personally because it is not an intentional attack towards you.

          More by this author

          Anand Mishra

          Information Technology

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          Last Updated on April 14, 2021

          How to Deal With Anger (The Ultimate Anger Management Guide)

          How to Deal With Anger (The Ultimate Anger Management Guide)

          We all lose our temper from time to time, and expressing anger is actually a healthy thing to do in our relationships with others. Expressing our differences in opinion allows us to have healthy conflict and many times come to an agreement or understanding that works for everyone. However, there are times when anger can become overwhelming or damaging, and during these times, it’s important to learn how to deal with anger.

          Expressing anger inappropriately can be harmful to relationships, both personal and professional. You may express too much anger, too often, or at times that are only going to make things worse, not better. In this article we will look at anger management techniques that will help you better control your emotions.

          Let’s take a deeper look at how to deal with anger.

          Expressing Anger

          Anger is a natural and normal part of almost any relationship. This includes relationships with your significant other, kids, boss, friends, family, etc. Anger provides us with valuable information if we are willing to listen to it. It clues us in to areas where we disagree with others and things that need to be changed or altered.

          Unhealthy Ways to Express Anger

          Here are some common yet unhealthy ways to express anger that you should avoid:

          Being Passive-Aggressive

          This is a term many of us are familiar with. Passive-aggressive behavior happens when someone is angry but uses indirect communication to express their anger.

          Some of the more common passive-aggressive behaviors include the silent treatment, making comments about someone behind their back, being grumpy, moody, or pouting, or simply not doing tasks or assignments that they should.

          This is a passive-aggressive person’s way of showing their anger. It’s not very productive but extremely common.

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          Poorly-Timed

          Some people get overwhelmed and express anger in a situation where it can’t really do any good.

          An example would be getting angry at one person in front of a crowd of people. All that does is make people uncomfortable and shuts them down. It’s not a healthy way to express anger or disagreement with someone.

          Ongoing Anger

          Being angry all the time is most often a symptom of something else. It’s healthy and normal to express anger when you disagree with someone. However, if someone is angry most of the time and always seems to be expressing their anger to everyone around them, this won’t serve them well.

          Over time, people will start to avoid this person and have as little contact as possible. The reason being is no one likes being around someone who is angry all the time; it’s a no-win situation.

          Healthy Ways to Express Anger

          What about the healthy ways[1] to adapt? When learning how to deal with anger, here are some healthy ways to get you started.

          Being Honest

          Express your anger or disagreement honestly. Be truthful about what it is that is making you angry. Sometimes this will entail walking away and thinking about it for a bit before you respond.

          Don’t say you’re mad at something someone did or said when it’s really something else that upset you.

          Being Direct

          Similar to being honest, being direct is a healthy way to express anger.

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          Don’t talk around something that is making you angry. Don’t say that one thing is making you angry when it’s really something else, and don’t stack items on top of each other so you can unload on someone about 10 different things 6 months from now.

          Be direct and upfront about what is making you angry. Ensure you are expressing your anger to the person who upset you or you are angry at, not to someone else. This is very counterproductive.

          Being Timely

          When something makes you angry, it’s much better to express it in a timely manner. Don’t keep it bottled up inside of you, as that’s only going to do more harm than good.

          Think of the marriages that seem to go up in flames out of nowhere when the reality is someone kept quiet for years until they hit their breaking point.

          Expressing anger as it occurs is a much healthier way of using anger to help us guide our relationships in the moment.

          How to Deal With Anger

          If you feel angry, how should you deal with it right at that moment?

          1. Slow Down

          From time to time, I receive an email at work that makes me so angry that steam is probably pouring out of my ears.

          In my less restrained moments, I have been known to fire off a quick response, and that typically has ended about as well as you might imagine.

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          When I actually walk away from my computer and go do something else for a while, I am able to calm down and think more rationally. After that happens, I am able to respond in a more appropriate and productive manner. Doing things that helps you learn how to release anger can make an uncomfortable situation more manageable before it gets out of hand.

          2. Focus on the “I”

          Remember that you are the one that’s upset. Don’t accuse people of making you upset because, in the end, it’s your response to what someone did that really triggered your anger. You don’t want to place blame by saying something like “Why don’t you ever put away your dishes?” Say something more like “Having dirty dishes laying on the counter upsets me—can you work with me to come to a solution?”

          When you are accusatory towards someone, all that does is increase the tension. This doesn’t usually do anything except make your anger rise higher.

          3. Work out

          When learning how to deal with anger, exercise is a great outlet. If something happens that angers you, see if you have the opportunity to burn off some of the anger.

          Being able to hit the gym to get a hard workout in is great. If this isn’t an option, see if you can go for a run or a bike ride. If you are at work when you become angry and the weather permits, at least go outside for a brisk walk.

          Besides working some of your anger out through exercise, this also helps to give your mind a chance to work through some ways to address what it is that upset you.

          If you’re not sure where to start with an exercise routine, check out Lifehack’s free Simple Cardio Home Workout Plan.

          4. Seek Help When Needed

          There are times when we could all use some help. Life can be stressful and overwhelming. It’s perfectly fine to seek some help from a mental health professional if it will help you get back to a healthy balance.If you find that you are angry all the time, it might be a good idea to go talk to an expert about learning to control intense emotions. They can give you some sound advice and ideas on how to get your anger to a more manageable and healthy level.

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          5. Practice Relaxation

          We all seem to lead incredibly busy lives, and that’s a good thing if we are loving the life we are living. That being said, it is very beneficial to our physical and mental well-being to take time out for relaxation.

          That can mean spending time doing things that help us calm down and relax, like being around people we enjoy, practicing deep breathing or listening to music. It could be making time for things that help bring us balance like a healthy diet and physical activity.

          Many people incorporate techniques such as yoga and meditation to calm their minds and release tension when learning how to deal with anger. Whatever your choice is, ensure you take time out to relax when warning signs of anger start to bubble up.

          6. Laugh

          Incorporating humor and laughter on a regular basis will help keep anger in check and help you get over a bad mood and feelings of anger more quickly. This isn’t part of formal anger management techniques, but you’ll be surprised by how well it works. Remember, life is a journey that’s meant to be enjoyed fully along the way through healthy emotion. Make sure you take time to laugh and have fun.Surround yourself with people that like to laugh and enjoy life. Don’t work at a job that just causes you stress, which can lead to anger. Work at something you enjoy doing.

          7. Be Grateful

          It’s easy to focus on the bad in life and the things that cause us negative emotions. It’s vitally important to remind ourselves of all the wonderful things in life that bring us positive emotions, things that we easily forget because we get caught up in the whirlwind of day to day life.

          Take time out each day to remind yourself of a few things you are grateful for in order to help you learn how to release anger and invite in more positive feelings.

          Final Thoughts

          Life can be overwhelming at times. We seem to have constant pressure to achieve more and to always be on the go. People we are around and situations we are in can cause stress, anger, and negative emotions. At times, it can seem to be too much, and we get angry and our emotions start to get out of control.

          During these times, keep in mind that life is an incredible journey, full of wonder and things that bring you joy. When you find yourself angry more often than is healthy, take time out to remember the good things in life—the things that we seem to forget yet bring us so much positive energy and emotions.

          Use some of the tips included here to help with how to deal with anger and better control your emotions.

          More Resources on Anger Management

          Featured photo credit: Andre Hunter via unsplash.com

          Reference

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